2004 CHEVROLET IMPALA Complaints
View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CHEVROLET IMPALA- ST. PETERSBURG, FL
I OWN A 2004 CHEVROLET IMPALA SEDAN WHICH HAS 123,551 MILES ON IT. I BOUGHT IT WITH 108,000. I DISCOVERED AFTER I BOUGHT IT THAT MY SPEEDOMETER CLUSTER WAS ACTING UP. I COULD RESET IT BY TURN THE KEY ON AND OFF TIL IT REACHED 0 AND BOTH THE WATER TEMP GAUGE AND SPEEDOMETER WOULD WORK FOR A DAY OR SO. NOW, ONLY THE SPEEDOMETER WORKS BY RESETTING AND THE WATER GAUGE NEVER WORKS. I HAVE SEEN MAY OTHER IMPALA COMPLAINTS FOR THE SAME REASON. THEY DID A RECALL ON THE TRUCKS BUT NOT ON IMPALAS. I FEEL THIS SHOULD BE A RECALL. 2ND PROBLEM. TRANSMISSION SHOP DIAGNOSED AND REPLACE VALVE BODY. STILL DID SAME JUMPING IN AND OUT OF GEAR SO REPLACE AGAIN. STILL DOES IT. WAS TOLD BY ANOTHER TRANSMISSION SHOP WHO DROVE MY CAR THAT IT MAY BE CONTROL MODULE. IT NEVER DOES IT WHEN I TAKE TO A TRANSMISSION SHOP BUT MY MECHANIC GOT IT TO DO IT ON FRI. AND SAID HE THOUGHT IT COULD EITHER BE SPEEDOMETER CLUSTER RELATED OR MAY A CONTROL MODULE. IT IS AN INTERMINENT PROBLEM AND HAVE HAD SINCE I BOUGHT CAR IN DEC. 09. ANOTHER FRIEND SAID HE BOUGHT A NEW 08 AND IT DID SAME THING. NO ONE EVER FOUND OUT WHY. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- WEST BRANCH, MI
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE HEADLIGHTS WERE ILLUMINATED AND AS THE LOW BEAMS WERE SWITCHED TO HIGH BEAMS, THE INTERIOR AND EXTERIOR LIGHTS FAILED. AS THE LOW BEAMS WERE ENGAGED, THE INTERIOR AND EXTERIOR LIGHTS CAME BACK ON THE FAILURE RECURRED WHENEVER THE EXTERIOR LIGHTING WAS SWITCHED FROM LOW BEAMS TO HIGH BEAMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 82,000. UPDATED 05/04/11 *BF UPDATED 05/11/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- ROLLING MEADOWS, IL
SPEEDOMETER STOPS TRACKING SPEED. IT WILL STOP AT A RANDOM SPEED AND NOT RETURN TO ZERO UPON STOPPING THE CAR. WHEN I START DRIVING AGAIN IT WILL START TRACKING THE SPEED FROM THE INCORRECT POINT THAT IT STOPPED AT PREVIOUSLY AND THEN REPEAT THE FAULT STOPPING AT A TOTALLY DIFFERENT MPH POINT. ALSO IT WILL JUST FREEZE AT RANDOM SPEEDS. AT TIMES IT WILL GO ALL THE WAY TO THE HIGHEST POINT ON THE SPEEDOMETER AND FREEZE. I WOULD THINK THIS IS A VERY HIGH PRIORITY ON THE LIST OF SAFETY ITEMS. THERE SHOULD BE A RECALL.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 CHEVROLET IMPALA- WOODBURY, MN
2004 CHEVROLET IMPALA. CONSUMER STATES THE BRAKES ON THIS VEHICLE HAVE HAD MODERATE PULSATING FOR APPROXIMATELY 25, 000 MILES *TGW THE CONSUMER SUSPECTED THAT THE FRONT ROTORS WERE WARPED. WHEN HE DISSEMBLED THE FRONT BRAKES, HE DISCOVERED THAT THE INNER BRAKE PAD FRICTION MATERIAL HAD COMPLETELY SEPARATED FROM THE STEEL BACKING PLATE (BOTH THE LEFT AND THE RIGHT). THE CONSUMER BELIEVED IT WAS A SAFETY DEFECT. THE FRICTION MATERIAL WAS FLOATING LOOSE INSIDE OF THE CALIPER FRAMES CAUSING THE EDGES OF THE FRICTION MATERIAL TO BECOME JAGGED AS A RESULT OF CONTACTING THE CALIPERS. THE INSIDE PORTION OF THE ROTOR HAD UNUSUAL WEAR DUE TO THIS ISSUE AND THE VEHICLE HAD REDUCED BRAKING CAPABILITY. THE CONSUMER STATED HE REPLACED ALL OF THE PADS AND THE ROTORS AT HIS EXPENSE. *JB
Source: CONSUMER LETTER -
2004 CHEVROLET IMPALA- LIVONIA, NY
CHEVY IMPALA - SPEEDOMETER KEEPS MESSING UP. STOPS WORKING WHEN I AM DRIVING. WILL GOING 55 AND WHEN I STOP THE SPEEDOMETER DOESN'T ALWAYS GO BACK TO 0. NEXT THING I KNOW I AM IN A 35 BUT MY SPEEDOMETER IS READING 90MPH. AN ONLINE SEARCH HAS FOUND THAT MANY OTHER HAVE THE SAME ISSUE. FAR TO MANY FOR THE SAME TYPE OF CAR. *TR
Source: NHTSA WEB SITE -
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2004 CHEVROLET IMPALA- ROCHESTER, NY
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING AND WAS CRASHED INTO BY ANOTHER VEHICLE. THE CONTACT SUSTAINED WHIPLASH INJURIES AND WAS TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED BECAUSE THE VEHICLE WOULD FAIL TO START AND THERE WERE OTHER ELECTRICAL FAILURES. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- NORTHFIELD, MN
INSTRUMENT CLUSTER FAILED. TACHOMETER, SPEEDOMETER AND TEMPERATURE GAGE GIVE FALSE READINGS. SPEEDOMETER STICKS AND INDICATES 65 MPH WHEN VEHICLE IS STOPPED. TACHOMETER RANDOMLY INDICATES RPMS VARYING FROM 0 TO MORE THAN 8000. TEMPERATURE GAGE INDICATES RANDOMLY BETWEEN MINIMUM OF 140 AND MAXIMUM OF 260 DEGREES.
Source: PORTABLE SAFETY COMPLAINT FORM -
2004 CHEVROLET IMPALA- COLUMBIA, SC
2004 IMPALA W/ 3.8L ENGINE STALLS WHEN DECELERATING, LEAVING THE CAR VERY DIFFICULT AND UN-SAFE TO DRIVE. CURRENTLY, THE ENGINE STARTS RIGHT BACK UP, BUT IT TAKES MY EYES OFF THE ROAD TO PUT THE CAR IN NEUTRAL AND RE-START. I HAVE TRIED A FEW INEXPENSIVE THINGS SUCH AS PREMIUM GAS, FUEL INJECTOR CLEANER, AND A NEW FUEL FILTER...NO AFFECT ON THE PROBLEM. THERE IS NO "ENGINE LIGHT" WHICH APPEARS. I HAVE OWNED THIS CAR SINCE NEW AND TAKEN VERY GOOD CARE OF IT. I DO NOT WANT TO TAKE IT TO A DEALERSHIP IF AT ALL POSSIBLE BECAUSE I DO NOT TRUST THEM. UNFORTUNATELY, I MAY BE FORCED TO SINCE THIS IS MY ONLY CAR AND I CANNOT AFFORD A CAR PAYMENT. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- CRALEY , PA
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER FAILED WHICH MADE IT IMPOSSIBLE FOR HIM TO SEE THE SPEED HE WAS DRIVING. THE VEHICLE ALSO HAD WATER PENETRATE THE FRONT PASSENGER FLOOR. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- NAMPA, ID
I HAVE A 2004 IMPALA. IT ONLY HAS 41,000 MILES ON IT. I HAVE KEPT IT MAINTAINED. RECENTLY THE GAUGES ON THE CONTROL PANEL BEGAN GOING CRAZY-FLICKING BACK AND FORTH AND THE CHECK ENGINE LITE WOULD COME ON. NOW THE SPEEDOMETER IS WHACKED OUT. IT READS 100 WHEN I'M GUESSING 40 OR 50 MPH OR 10 WHEN I'M AROUND 35 OR THE TOTAL OPPOSITE. I CALLED THE LOCAL CHEVY DEALER, SERVICEMAN AND TOLD THEM OF THE NUMEROUS COMPLAINTS I HAD READ ON THIS PROBLEM. HE INFORMED ME THERE WAS NO RECALL AND THE COST TO REPAIR IT WOULD BE AROUND $550. I BELIEVE THIS IS A TOTAL RIP OFF! THIS IS NOT AN ISOLATED PROBLEM, CONSIDERING THE MOUNTED NUMBER OF COMPLAINTS I HAVE ALREADY READ. THIS WAS MY 1ST CHEVROLET, I WILL NEVER BUY ANOTHER ONE! *TR
Source: NHTSA WEB SITE