2007 CHEVROLET IMPALA Complaints
View complaints related to 2007 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 610 complaints submitted for the 2007 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 CHEVROLET IMPALA- CHEYENNE, WY
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE WAS DISPLAYING THE INCORRECT AMOUNT OF FUEL THAT WAS IN THE FUEL TANK. WHILE THE CONTACT WAS TRAVELING HIS VEHICLE LOST POWER SINCE THE FUEL TANK WAS EMPTY AND THE FUEL GAUGE INDICATED THAT HE COULD TRAVEL 50 MILES BEFORE THE FUEL TANK WOULD BE EMPTY. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED TO HAVE THE GASOLINE TANK ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 35,000 AND THE FAILURE MILEAGE WAS 32,000. UPDATED 06/17/11 *BF UPDATED 07/08/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CHEVROLET IMPALA- ALBUQUERQUE, NM
CAR PURCHASED USED WITH NEW TIRES IN MARCH OF 2009. IN APRIL OF 2010 REAR TIRES HAD SEVERE WEAR ON INSIDE TREAD THAT CAUSED BELTS TO SHOW. FOUR NEW TIRES WERE INSTALLED AND A FOUR WHEEL ALIGNMENT WAS DONE. 11 MONTHS LATER REAR TIRES SHOWED THE SAME WEAR, INSIDE OF TIRE. WAS TOLD THERE WAS A SAFETY BULLETIN FROM GM BUT DIDN'T COVER MY CAR SINCE IT WAS NOT A POLICE VERSION. WAS TOLD BY DEALERSHIP THAT GM KNOWS ABOUT THIS PROBLEM AND HAS COME OUT WITH A CAMBER KIT TO FIX PROBLEM BUT I HAD TO PURCHASE IT AND HAVE IT INSTALLED. WHEN ASKED WHY IF IT WAS A MANUFACTURE DEFECT WITH THE VEHICLE CAUSING PREMATURE TIRE WEAR I WAS HAVING TO PAY FOR IT WAS BRUSHED OFF. CALLED CHEVROLET AND FILED A FORMAL COMPLAINT REGARDING THE MATTER AND WAS TOLD THAT IT WAS A MAINTENANCE ISSUE AND I WOULD HAVE TO PAY FOR THE REPAIR. CHEVY KNOWS THAT THERE IS A PROBLEM WITH THIS VEHICLE AND REFUSES TO TAKE RESPONSIBILITY TO REPAIR/FIX PROBLEM AND IS INSTEAD PUSHING THIS OFF ON THE CONSUMER. EXCESSIVE TIRE WEAR IS A SAFETY PROBLEM AND I GUESS PEOPLE HAVE TO DIE FOR ACTION TO BE TAKEN. *TR
Source: NHTSA WEB SITE -
2007 CHEVROLET IMPALA- FAIRFIELD, ME
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE ENGINE OFF, SHE NOTICED THAT THE STEERING WHEEL WOULD NOT LOCK. THE DEALER WAS CONTACTED AND THE TECHNICIAN STATED THAT THE WHEEL WOULD NEED TO BE TURNED INWARD IN ORDER FOR THE STEERING WHEEL TO LOCK. THE CONTACT FOLLOWED THE TECHNICIAN'S INSTRUCTIONS BUT TO NO AVAIL. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE IGNITION SWITCH WAS REPLACED TWICE AND REPAIRS WERE MADE TO THE STEERING COLUMN FOR A CLUNKING NOISE IN THE STEERING WHEEL. THE CONTACT WAS NOT AWARE OF THE PART THAT WAS REPLACED IN THE STEERING COLUMN AND THE PRESENT FAILURE DID NOT EXIST. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CHEVROLET IMPALA- WESTERLY, RI
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ALL FOUR TIRES WERE WORN DOWN TO THE METAL AFTER A SHORT PERIOD OF TIME. THE TIRES WERE REPLACED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THEY WERE UNAWARE OF THE PROBLEM. A LOCAL MECHANIC STATED THAT THE WHEELS WERE THE CAUSE OF THE TIRE WEAR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD LOOK INTO THE PROBLEM. ADDITIONALLY, THERE WAS CORROSION ON THE EMISSIONS SOLENOID WHICH SHE WAS ALERTED TO WHEN THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT EITHER CARBON WAS STUCK IN THE VALVE OR THE SOLENOID WAS FULL OF WATER. THE VEHICLE WAS REPAIRED. ALSO, THE CABLE TO THE BATTERY WAS CORRODED. TWO MECHANICS INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS NOT CAUSED BY NORMAL WEAR AND TEAR. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 73,000. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 CHEVROLET IMPALA- BROKEN ARROW, OK
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN SWITCHING THE AIR CONDITIONER FROM THE FRESH OUTSIDE AIR CIRCULATION TO REGULAR AIR CONDITIONING, THE UNIT WOULD EXHIBIT AN ABNORMALLY LOUD SOUND. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE FRESH AIR DOOR ACTUATOR WAS FAULTY AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 CHEVROLET IMPALA- PRINCEETON, IL
2007 CHEVY IMPALA EXHIBITS SEVERE WEAR ON TWO INCHES OF INTERIOR REAR TIRES DUE TO FACTORY ERROR.(DIFFICULT TO SEE UNLESS YOU DO A VISUAL INSPECTION) BOTH REAR TIRES EXPOSED STEEL BELTS WITH ONE BLOWING OUT AT 62 MPH. I WOULD HAVE DIED IF ON A TWO LANE HIGHWAY AS CAR WAS OUT OF CONTROL. CHEVY AND G.M. ARE AWARE OF THIS PROBLEM DESCRIBED IN PROGRAM BULLETIN 08032 AND WILL ONLY REPAIR "POLICE" VEHICLES. REGULAR IMPALAS USE IDENTICAL DEFECTIVE PARTS. MY TIRES WERE PROFESSIONALLY ROTATED AND BALANCED AT 3840,5724,7822,8087 MILES DRIVEN AND BLEW OUT AT 33,062 MICHELIN "X" TIRES RATED 65,000 MILE-MY OTHER CAR HAD SAME TIRES LASTED 80,000MI.). REAR SPINDLE RODS PART NUMBERS10329689 (2) AND 10329691 (2) NEED TO BE REPLACED AS NOTED ON BULLETIN 08032 BY G.M AND THEY SELL A COMPLETE KIT TO CORRECT THEIR MISTAKE.THIS IS A $600 TO $700 REPAIR PLUS NEW TIRES G.M. WILL NOT REPLACE ANYTHING STATING THIS ONLY APPLIES TO POLICE VEHICLES. BUT ALL PART NUMBERS ARE THE SAME ON POLICE AND REGULAR IMPALAS. PLEASE USE ALL OF YOUR RESOURCES TO COMPLAIN ABOUT THIS DEADLY PROBLEM. WRITE TO YOUR CONGRESSMEN, STATE REPS. AND ANY ONE ELSE THAT WILL GET THE MESSAGE OUT AND TRY TO HELP SAVE A LIFE. IF YOU SEE WHAT THESE TIRES LOOK LIKE, YOU WILL BE DEVASTATED AND GLAD TO BE ALIVE. THERE ARE HUNDREDS OF COMMENTS ABOUT THIS UNSAFE CONDITION ON THE INTERNET. DEALERS WILL NOT HELP IN ANY WAY. THIS IS GM'S ULTIMATE DISREGARD FOR PUBLIC SAFETY. I HAVE BEEN IN LAW ENFORCEMENT FOR MORE THAN 30 YEARS,MILLIONS OF MILES DRIVEN, NO ACCIDENTS, POLICE CASES AT 140 MILES PER HOUR. NEVER A BLOWOUT OR HAVE SEEN SUCH A SEVERE UNSAFE TIRE/ALIGNMENT CONDITION. ALSO A NOTE FROM THE GEORGIA ASSOC. OF CHIEFS OF POLICE DATED 23 JUNE 2008 WARNING MEMBERS OF THIS DEADLY DEFECT CAN BE FOUND ONLINE (GOOGLE) PLEASE CHECK YOUR TIRES IMMEDIATELY AS YOUR FAMILY IS AT RISK. MANY REPORTS I'VE READ SAY AN ALIGNMENT WON'T DO, THE PARTS UPGRADE KITS MUST BE INSTALLED OR CONDITION WILL PERSIST, TIRES WILL WEAR QUICKLY. *TR
Source: NHTSA WEB SITE -
2007 CHEVROLET IMPALA- STOCKTON, CA
LETTER TO THE ADMINISTRATOR FROM REPORTING TRANSMISSION SLIPS INTERMITTENTLY IN HIS 2007 CHEVROLET IMPALA SS *TGW THE CONSUMER STATED THE TRANSMISSION PROBLEM USUALLY HAPPENED WHEN STARTING FROM A STANDSTILL OR WHILE MOVING AT A SLOW SPEED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION WHERE THEY CHECKED THE SHIFT POINTS, CHECKED THE COMPUTER FOR FAULTS AND INSTALLED A SOFTWARE UPDATE IN THE COMPUTER. THE TRANSMISSION FLUID WAS IN SATISFACTORY CONDITION. THE DEALER STATED THEY WERE UNABLE TO OBSERVE ANY PROBLEMS WITH THE VEHICLE. *JB
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2007 CHEVROLET IMPALA- KASSON, MN
NO SIGNS OF FAILURE UNTIL PUT CAR IN PARK. TRIED TO PUT BACK INTO DRIVE AND SHIFT LEVER WOULD NOT MOVE. READ OWNERS MANUAL AND TRIED THEIR RECOMMENDATION, DID NOT WORK. FOUND THE GROUND WIRE FOR THE BTSI HAD BROKE DO TO FAULTY WIRING AT FACTORY, YET CHEVY WILL NOT COVER THE EXPENSE. REPAIR COST $165.60. IF THIS WERE TO HAPPEN IN COLD TEMPS, AN EMERGENCY, AT A TRAIN STOP OR ANYWHERE LIKE THAT IT COULD BE LIFE THREATENING SINCE THEIR IS NO OVERRIDE OTHER THAN TEARING APART CONSOLE TO HIT THE MANUAL RESET. THEIR IS ALSO A TECHNICAL BULLETIN ON THIS ISSUE, TELLING ME IT HAPPENS QUITE FREQUENTLY. *TR
Source: NHTSA WEB SITE -
2007 CHEVROLET IMPALA- BUFFALO, KS
CAR IS ALMOST UNDRIVABLE IN COLD WEATHER CLIMATES SNOW AND ICE,ALIGNMENT IS SO FAR OFF DUE TO SUSPENSION COMPONENT PROBLEMS DESCRIBED BY GM IN A TSB,REAR OF CAR WANTS TO COME AROUND,ALL OVER THE ROAD,SCARY TO DRIVE,TIRES ARE WORN OUT ON INSIDE EDGES AFTER 19K OF DRIVING,WE PURCHASED WITH 8890K,GM SAYS NOTHING WRONG TSB ONLY PERTAINS TO POLICE VERSIONS,A CROCK OF S--T,SOMEBODY WILL LOSE THEIR LIFE IN THESE DEATH TRAPS,LOOKING AT OVER $1100.00 TO REPAIR REPLACE TIRES AND COMPONENTS WITH ALIGNMENT ON A CAR WITH 19K,SHOULD HAVE GONE OUT OF BUSINESS,UNSAFE CAR TO DRIVE.
Source: PORTABLE SAFETY COMPLAINT FORM -
2007 CHEVROLET IMPALA- MARIONVILLE, MO
I HAD MY TRANSMISSION REPAIRED WHEN THE TECHNICIAN REALIZED MY BRAND NEW TIRES WERE WORN TO THE CORDS ON THE INSIDE. THEY SAID IT WAS THE SHOCKS AND STRUTS . WHEN THEY CALLED TO GET THE WARRANTY TO COVER THE PROBLEM THE WARRANTY INSPECTOR SAID IT WASN'T THE PROBLEM. THE PROBLEM WAS AN ALIGNMENT PROBLEM THAT REQUIRED HOLES TO BE DRILLED AND A BOLT BE PUT IN. THIS IS SOMETHING THAT GM KNOWS ABOUT BECAUSE THEY HAVE A KIT BUT THE WARRANTY CONSIDERS THIS AN UPDATE NOT A PROBLEM. I HAVE TO REPAIR THIS PROBLEM AND REPLACE NEW TIRES. I WANT TO KNOW WHY GM ISN'T RECALLING THE CAR TO PUT THESE BOLTS IN. *LN
Source: NHTSA WEB SITE