2003 CHEVROLET IMPALA Complaints

TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE HEADLAMPS FAILED WITHOUT WARNING. THE CONTACT TOOK HER VEHICLE TO THE DEALER AND THEY CHARGED HER $669 TO REPAIR AND REPLACE THE UNIT. THE DEALER STATED THAT SHE HAD A FAULTY MULTIFUNCTION SWITCH. THE CURRENT MILEAGE IS 102,000 AND FAILURE MILEAGE WAS 101,000.

THE CAR WAS BOUGHT NEW FROM DEALERSHIP, WITH OCCASIONAL GRINDING NOISES NOTED IN REVERSE AND HEADLIGHTS "SURGING" AT NIGHT WHILE DRIVING. DEALERSHIP UNABLE TO REPLICATE WITH THE EXCEPTION OF GRINDING. I WAS TOLD A LOOSE WIRE WAS CAUSING NOISE IN REVERSE. ON 09/26/05, AFTER NOTICING HARD STALLS WHILE ATTEMPTING TO START, THE FUEL PUMP WENT OUT $281.60 FOR NEW ONE. 12/09/05, TO DEALERSHIP FOR STARTING CONCERNS AND MAINTENANCE. 04/13/06-CAR WOULD NOT START TO LEAVE WORK. WARD'S CHEVROLET CAME TO MY WORK SITE. LEFT ME A RENTAL AND KEPT MY CAR UNTIL 04/20/06. I PAID $674.56 FOR A 2ND FUEL PUMP AND FUEL MODULE. 06/21/06- TO LOCAL GARAGE WITH SAME COMPLAINTS. $100 PAID FOR "SHORT" IN ELECTRICAL THAT CAUSED NO START AND TOWING. 08/04/06-COOPER BUICK IN MONROE,LA- $281.00 FOR ANOTHER FUEL PUMP AND RECALL ON 2003 IMPALA HEADGASKETS THAT I WAS UNAWARE OF. 11/22/06-NO START, TURN OVER-WENT OUTSIDE 3 HOURS LATER-STARTS WITH HARD START. 12/06/06-BRAKES WENT FROM QUIET TO GRINDING-SLOW HARD STARTS CONTINUE. WARD'S KEPT THE CAR FOR A MONTH-NEVER TOLD ME WHAT WAS WRONG WITH CAR EXCEPT BRAKES. DID NOT CHARGE. AT THIS TIME I HAD REQUESTED A GM INVESTI.-NO RESULTS-STATES"THE DEALERSHIP WAS UNABLE TO REPLICATE CONCERN". THE CAR CONTINUES TO HAVE SLOW, HARD STARTS WITH VERY NOTICEABLE GAS SMELLS. THE SMELL OF GAS HAS BEEN OCCURRING SINCE 04/20/06 REPAIRS. NOW SERVICE, ABS, SECURITY LIGHTS COME ON AND OFF INTERMITTENTLY WITH THE SMELL OF GAS AND SLOW, HARD STARTS. I HAVE BEEN CALLING WARD'S SINCE THE FIRST WEEK OF MARCH 2007 REQUESTING FACTORY REP. TO MEET AND DRIVE CAR AFTER THEIR HAVING A MONTH WITH NO IMPROVEMENTS IN CARS FUNCTIONING. I CALLED THIS A.M. TO BE INFORMED THAT NEW SERVICE DEPT. MANAGER WAS NOT AWARE OF PROBLEM. THIS IS THE 4TH TIME SINCE MARCH I HAVE REQUESTED THE FACTORY REP. WITH NO RESPONSE FROM WARD'S. *TR

AFTER SEVERAL TRIPS TO THE REPAIR SHOP AT TWO DEARLERSHIPS FOR MY SLIPPING TRANSMISSION ON MY 2003 IMPALA, THE TRANSMISSION FINALLY FAILED AFTER THE WARRANTY HAS EXPIRED ON THE CAR. *TR

LIGHTS WENT OFF WHILE DRIVING AT NIGHT. THIS HAPPENED SOON,THOUGH NOT IMMEDIATELY, AFTER FLIPPING ON THE HIGH BEAMS. FORTUNATELY, I WAS NEAR HOME AND NOT GOING FAST,SO WAS ABLE TO STOP WITHOUT INCIDENT. SOMEHOW WHILE PLAYING AROUND WITH THE LIGHT SWITCHES, THEY CAME BACK ON. I HAVEN'T TRIED TO GET IT REPAIRED AS I CAN'T GET IT TO REPEAT THE FAILURE. THIS COULD HAVE HAD SERIOUS CONSEQUENCES, AND I SUPPOSE IT MAY HAPPEN AGAIN.*AK

MY 2003 IMPALA CUTS OFF AT LOW SPEED HIGH SPEED AND WHILE IN IDLE THE CAR HAS BEEN TO THE DEALERSHIP FOR REPAIRS THEY CANNOT ANSWER WHAT IS WRONG WITH THE CAR, BUT I KEEP GETTING BILLED FOR THEM TO DIAGNOSE THE ISSUE, I GOT MY CAR BACK ON 4/11/2007 AND ON THE NEXT MORNING WHILE THE CAR WAS WARMING IN THE DRIVE WAY IT SHUT OFF AND WAS HARD TO RESTART I WAS ADVISED BY THE DEALERSHIP MY FUEL FILTER WAS THE ISSUE

TURNING SIGNALS STOPPED WORKING I HAD TO MANUALLY MOVE MY SIGNAL UP AND DOWN TO TURN CORNERS, GET OVER TWO LANES OF TRAFFIC ON THE INTERSTATE. VERY DANGEROUS HAD TO HAVE HAZARD SWITCH/FLASHER UNIT REPLACED. *JB

TL*THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 35 MPH THE HEADLIGHTS FAILED TO ILLUMINATE AUTOMATICALLY, AND THE CONTACT WAS UNABLE TO TURN THEM ON MANUALLY. THE FOLLOWING DAY THE CONTACT WAS ABLE TO TURN ON THE HEADLIGHTS. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. NO OTHER FAILURES HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGE WERE 38,000.*AK

2003 CHEVROLET IMPALA. CONTACT STATES THAT THE DEFOGGER FAILED. A MECHANIC DETERMINED THAT THE BREAKER FOR THE DEFOGGER DID NOT EXIST AS SHOWN IN THE OWNERS MANUAL AND DIAGRAM ON THE BREAKER COVER. *MC *JB

TL*- THE CONTACT TOOK THE 2003 CHEVROLET IMPALA FOR AN OIL CHANGE, WHILE SHE WAS AT THE SERVICE LOCATION, THE TECHNICIAN TOLD HER THAT THE INTAKE MANIFOLD WAS LEAKING. ALSO, THE HIGH BEAM SWITCH DID NOT WORKING PROPERLY. THE HIGH BEAM SWITCH TURNED ON, BUT DID NOT STAY ON. THE TECHNICIAN STATED THAT THE TWO FAILURES WERE COMMON. FAILURE MILEAGE WAS AT 58,524. *AK

WHEN DRIVING FOR LONG PERIODS OF TIME (AROUND 2-3 HOURS), THE RADIO CONSOLE WHERE THE TIME IS DISPLAYED GETS VERY HOT TO THE TOUCH. *JB