2009 CHEVROLET IMPALA Complaints

View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CHEVROLET IMPALA
    - DIGHTON, MA

    AIR BAG ALARM LIGHT TURNED ON AND WAS ALARMING FOR MORE THAN ONE WEEK, ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES. CHEVROLET DEALERSHIP ACKNOWLEDGED THAT MY VEHICLE IS A TARGET FOR IGNITION SWITCH UPDATE HOWEVER THEY INFORMED ME THAT NO RESOLUTION TO THE IGNITION SWITCH FOR MY VEHICLE WOULD BE HONORED FOR MY CAR. NEITHER WAS THERE ANY FURTHER EXPLANATION FOR RESOLUTION NOR WAS THERE ANY RECOMMENDED SAFE RESOLUTION FOR ME TO EXECUTE. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - JANESVILLE, WI

    CHECK AIRBAG WARNING CAME ON. THE RIGHT FRONT SEAT BELT TENSIONER KIT WAS INSTALLED. CHECKED CODES HAD CODE B001B. REPLACEMENT AT THE COST OF $270.97. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - FORT WORTH, TX

    I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING DOWN IN MY PASSENGER SIDE--NO MATTER WHERE I'M AT, TO GET MY CAR INTO GEAR SO I CAN GET TO WORK, ETC. I SEE BY OTHER WEBSITES THAT THIS IS A ROUTINE PROBLEM WITH THIS MAKE AND MODEL OF CAR. APPARENTLY THE WIRES ARE NOT MADE WELL ENOUGH TO WITHSTAND A FEW THOUSAND MILES OF USE. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - MESA, AZ

    AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - FORT WORTH, TX

    THE FIRST TIME WAS ABOUT THREE MONTHS AGO IN MARCH 2014 BUT THE ENGINE NEVER DIED THEN. IT JUST HAD LESS POWER AND WAS BETTER THE NEXT TIME I STARTED THE CAR. DON'T KNOW WHAT THE MILEAGE WAS THEN, MAYBE ABOUT 52K. IT HAPPENED A COUPLE TIMES THAT SAME WEEK AND I WAS GOING ABOUT 40MPH. I ASKED ABOUT IT IN APRIL WHEN THE CAR WAS INSPECTED AND WAS TOLD THEY DIDN'T SEE ANY PROBLEMS BUT THAT IT MIGHT BE A SENSOR GOING OUT. THEN, ON JULY 4TH IN THE MOUNTAINS IN MISSOURI WAS THE NEXT TIME, GOING ABOUT 70 MPH DOWNHILL AND THIS IS WHEN IT DIED WITH LIKE 3-5 SECOND WARNING. FIRST THE LIGHT COMES ON THAT SAYS SERVICE TRACTION CONTROL THEN IT SAYS ENGINE POWER REDUCED AND DIES. NOTHING WORKS EXCEPT THE BRAKES. THIS HAPPENED AGAIN ON 7/12, GOING ABOUT 70 MPH AGAIN, DIED AGAIN. WAS IN THE MIDDLE LANE ON FREEWAY AND NEARLY GOT HIT AS MY CAR BARELY MOVED AND HAD HARD TIME GETTING TO THE SIDE OF THE ROAD. THE CAR DID NOT DIE, BUT HAD VERY LITTLE POWER, STEERING WAS VERY HARD AND I FELT LIKE I WAS IN EXTREME DANGER BOTH OF THESE TIMES. THIS NEEDS TO BE RECALLED!!! SO MANY OTHER REPORTS OF SAME PROBLEM NOT JUST IN THE 2009 BUT LATER YEARS, WHERE THE MANUFACTURE SHOULD ALREADY KNOW THIS IS AN ISSUE, BUT KEEPS MAKING THE CAR THE SAME WAY. THIS IS A TOTAL OUTRAGE!!! I CANNOT GET ON THE FREEWAY FEELING ANY SECURITY AND DON'T HAVE MONEY TO KEEP MAKING COSTLY REPAIRS ON THIS VEHICLE. MANY OTHER PROBLEMS WITH THIS CAR, BUT NOT SAFETY ISSUES AT THIS POINT. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - DES MOINES, IA

    AT ABOUT 50000 MILES THE REAR DOOR ACTUATOR BEGAN TO WORK INTERMITTENTLY. WITHIN MONTHS IT DID NOT WORK AT ALL. THE DEALER SAID IT WAS EXPENSIVE TO FIX. AT ABOUT 66000 MILES THE SERVICE AIR BAG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. AT 68000 MILES I TOOK IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS AN ACTUATOR. I REPLACED IT AT A COST OF $400. HE SAID I COULD REPLACE THE REAR DOOR ACTUATOR FOR ANOTHER $400 WHICH I ELECTED NOT TO DO. WHEN I SAW A NEWS ARTICLE ABOUT AN ELDERLY, DISABLED MAN TRAPPED IN HIS CHEVROLET IMPALA BECAUSE OF A DEFECTIVE DOOR LOCK ACTUATOR, I REALIZED THAT THIS MIGHT BE A FREQUENT PROBLEM TO BE ADDRESSED. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - RED BANK , TN

    AIRBAG LIGHT REMAINS ON -WILL GO OUT AND THEN REAPPEAR . NEVER KNOW WHEN IT WILL GO OUT . REMAINS ON MOST OF THE TIME REGARDLESS OF CONDITIONS. SENIOR AND CANNOT AFFORD A MAJOR REPAIR BILL, AUTO COMPANY'S SHOULD BE LIABLE FOR REPAIRS OF FEDERAL MANDATED SAFETY EQUIPMENT. OUR GOVERNMENT HAS FAILED US AGAIN. CAR HAS NEVER BEEN DAMAGED OR ABUSED . NOW HAS 67000 MILES. IF A ACCIDENT OCCURS , WILL THE AIRBAGS I PAID FOR WORK? IF NOT, CONTACT MY LAWYER! *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - CHESTERFIELD, VA

    I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MILES WE'RE PUT ON IT BY ME. I BROKE MY HIP, BACK, KNEE, DISLOCATED MY ELBOW, CRUSHED MY ANKLE AND FOOT. HAD A HEAD INJURY, A DEFLATED LUNG. I WAS IN THE HOSPITAL FOR TWO MONTHS AND A NURSING HOME FOR A MONTH. I HAVE HAD 14 SURGERIES. STILL NOT ABLE TO WORK OR DO A LOT OF THINGS FOR MY SELF. WITH THE RECALLS SHOWING THE ISSUES OF THE ENGINE SHUTTING OFF, I NEED THIS LOOKED INTO. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - NEWTON, IL

    MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO USE A SCREWDRIVER TO PUSH IN SOME SOLENOID ON MY SHIFTER TO GET MY CAR INTO GEAR.. IT SUCKS BIG TIME! *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - LAKE ORION, MI

    VEHICLE HAD BAD SHIMMY AND EXTREME TIRE WEAR ON INNER EDGES AND OUTER EDGES. TOOK TO THE DEALER WHO ADVISED NEEDED A TIRE ROTATION AND AN ALIGNMENT KIT - BOTH OF WHICH WOULD BE A CUSTOMER PAY ITEM. I COMPLAINED TO THE SERVICE MANAGER THAT THIS WAS A FACTORY DEFECT IN THE VEHICLE CAUSING THE TIRE WEAR AND ALIGNMENT ISSUE. HE CONFIRMED MY STATEMENT BUT SAID EVEN HIS WIFE'S CAR HAS THE SAME ISSUE AND HE CAN'T GET IT COVERED BY GM AND HAD TO PAY OUT OF POCKET TO CORRECT THE SITUATION. I HAVE ROTATED THE TIRES PER THE MANUFACTURERS RECOMMENDATIONS, I PAID TO HAVE THE VEHICLE ALIGNED, AND I AM STILL WEARING THROUGH TIRES AT AN ALARMING RATE - CLOSE TO EVERY 16K-19K MILES. THE TIRES ARE BALD ON THE INNER AND OUTER EDGES, BUT HAVE TREAD IN THE MIDDLE. WE HAVE BEEN DIE-HARD CHEVROLET PURCHASERS, BUT THIS IS OUR LAST PURCHASE FROM GM UNLESS THEY STEP UP TO THE PLATE AND TAKE CARE OF THEIR MANUFACTURING DEFECTS AND CUSTOMERS. THIS IS A SAFETY RELATED ISSUE AS I HAVE NO TRACTION IN SNOW OR IN RAINY/SLIPPERY CONDITIONS. YOU CAN FEEL IT IN THE WAY THE CAR PERFORMS THAT IT IS NOT SAFE. *TR

    Source: NHTSA WEB SITE