2014 CHEVROLET IMPALA Complaints

ROUTINE ROTATION OF TIRES AT PEPBOYS AFTER ALIGNMENT REVEALED RADIAL PULL IN ALL 4 TIRES. PEPBOYS SENT ME TO GOODYEAR SERVICE STORES, GIRVIN RD. JAX FL.. THEY DEPTH GAUGED ALL 4 TIRES AT 25% AND STATED "THE EAGLE LS2 TIRES INSTALLED ON NEW CARS ARE NOT OF THE SAME QUALITY THAT ARE SOLD IN THE GOODYEAR STORES, IE INFERIOR.I FILED COMPLAINT TO GOODYEAR AND THEY SENT ME TO GOODYEAR STORES ATLANTIC BLVD JAX, FL. WHERE THEY CONFIRMED ALL4 TIRES HAD RADIAL PULL,( CAUSES VEHICLE TO PULL TO THE CURB) AND THEY COULD NOT CORRECT WITH ALIGNMENT. THEY OFFERED TO REPLACE THE TIRES WITH THE SAME EAGLE LS2 FOR $490.34, AN OUTRAGEOUS PRICE SINCE THE TIRES WERE DEFECTIVE. MGMT. AT THIS STORE ALSO STATED THE TIRES ON THE CAR ARE NOT THE SAME QUALITY THAT THEY SELL, AND THIS IS OUTRIGHT FRAUD ON THE PUBLIC SINCE THERE ARE NO MARKS ON THE TIRES INDICATING SECONDS OR OF LESSER QUALITY THEN STORE TIRES OF SAME SIZE AND MAKE. GORDON CHEV SERVICE MGR. ALSO SPOKE TO AGOODYEAR HIGH LEVEL MGMT PERSON AND SHE TO CONFIRMED GOODYEAR TIRES SOLD TO GM, WALMART, SEARS, AND OTHER OUTLETS ARE NOT OF THE SAME QUALITY AS THE SAME TIRE SOLD IN THE GOODYEAR STORE. THIS IS FRAUD ON THE PUBLIC AND NEEDS TO BE ADDRESSED POST HASTE. PLEASE HELP AS A SERIOUS ACCIDENT WILL SURELY HAPPEN WHEN THES DEFECTIVE TIRES CAUSE MY VEHICLE TO DRIFT OFF ROAD INTO THE CULVERT. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE AT A STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE HESITATED TO ACCELERATE AND ATTEMPTED TO STALL. IN ADDITION, ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL HUB SENSOR AND AN UNKNOWN WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

REQUESTING ASSISTANCE WITH A FAULTY BRAKE PEDAL IN A 2014 CHEVROLET IMPALA. *SMD THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE BRAKE PEDAL BEGAN TO MAKE A CLICKING SOUND WHEN IT WAS RELEASED. *JB

WHILE MAKING A RIGHT HAND TURN AT SLOW SPEED THE AUTOMOBILE FELT LIKE THE TRANSMISSION DOWNSHIFTED AND THEN A MESSAGE CAME UP IN THE DIC TELLING ME TO SERVICE THE "STABILITRAK", SERVICE TRACTION CONTROL, AND THE ABS LAMP ILLUMINATED. AFTER HAVE THE AUTOMOBILE SAT FOR APPROXIMATELY AN HOUR ALL OF THE ABOVE MESSAGES WERE NO LONGER VISIBLE. I BROUGHT THE CAR TO THE DEALERSHIP ON MAY 14, 2015 TO HAVE IT CHECKED OUT BUT THEY COULD NOT FIND ANY PROBLEMS. THE SAME PROBLEMS HAVE OCCURRED APPROXIMATELY 4-8 TIMES NOW WITH THE INFORMATION STAYING ON IN THE DIC FOR VARIOUS LENGTHS OF TIMES.

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE THE ROAD, BUT THE CONTACT COULD STILL READ THE ROAD SIGNS. THE DEALER ELEVATED THE HEADLIGHTS, BUT THIS DID NOT CORRECT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,100. MA 08/06/15 UPDATED 10/17/2017*CN

PARKING BRAKE IS SETTING ITS SELF AT TIMES. RECALL WAS DONE IN JANUARY 2015 BUT STILL HAVING THE SAME ISSUE MAY 2015.

AT HIGHWAY SPEEDS FROM 45-70MPH ON BOTH STRAIGHT, SMOOTH PAVEMENT AND ON WIDE SWEEPING CURVES, THE STEERING "FREEZES" AND REQUIRES A TURN OF THE WHEEL TO REGAIN CONTROL. THIS "FREEZING" FEELS LIKE THE STEERING IS STUCK IN A NOTCH, OR CERTAIN POSITION. THIS HAS OCCURRED ON SLIPPERY CONDITIONS AT LOWER SPEEDS (42 MPH) AND THE EFFORT TO CORRECT THE STEERING RESULTED IN AN OVER-CORRECTION ON THE SLIPPERY ROAD SURFACE CAUSING THE CAR TO SLIDE INTO THE ONCOMING LANE. THE CHEVROLET DEALER SAYS THEY "CAN'T DUPLICATE THE CONDITION." THE FIRST TIME THE CONDITION WAS OBSERVED, THE TEMPERATURE WAS IN THE 60S. IT IS MORE FREQUENT WHEN THE TEMPERATURE IS 20-35 DEGREES. WITH 8600 MILES AS OF 4/6/15, THE CONDITION PERSISTS MORE FREQUENTLY. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SYSTEM THAT WARNS WHEN ANOTHER VEHICLE GETS TOO CLOSE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE SYSTEM. EVERY TIME THE TECHNICIAN REPROGRAMMED THE SYSTEM, THE BLUETOOTH AND NAVIGATION SYSTEM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

I CAN DEAL WITH THE POOR VISIBILITY HEADLAMPS, THE FRONT CAMERA THAT KEEPS FLAGGING "SERVICE FRONT CAMERA" AND CAMERA FALSE ALARMS BUT THE HUGE 19 INCH WHEELS AND TIRES WITH HARDLY ANY SIDEWALL TO ABSORB ROUGH ROADS ARE A RECIPE FOR DISASTER AND DANGEROUS. I LIVE IN THE NORTHEAST AND IT IS LOADED WITH POT HOLES AFTER ONE OF THE WORST WINTERS IN HISTORY BUT WHEN I HIT ONE YESTERDAY ON A HIGHWAY THE TIRE BLEW CAUSING A VERY DANGEROUS SITUATION. I AM POSITIVE MY OLDER IMPALA'S WITH SMALLER WHEELS WOULD EASILY HAVE HANDLED THIS POT HOLE WITH NO DAMAGE. I FAIL TO SEE THE NEED FOR GIANT WHEELS AND TIRES WITH HARDLY ANY SIDEWALLS TO ABSORB ROUGH ROADS. THIS IS MY THIRD RECENT BRAND NEW IMPALA, FIRST WITH THE NEW DESIGN AND I AM DISAPPOINTED. *TR

HEAVY RAIN. SKIDDED ON PAVEMENT (BLACK TOP) HIT CONCRETE UTILITY POLE, AIR BAD DID NOT DEPLOY, HIT NOSE ON STEERING WHEEL. *TR