2007 CHEVROLET IMPALA Complaints

FRONT ROTORS ARE WARPED AT 22,000 MILES ON THE CAR. IT APPEARS THAT THE ROTORS ARE EITHER UNDERSIZE, MADE OF POOR STEEL, AND OR IMPORTED FROM CHINA. THERE IS NO REASON FOR THE ROTORS TO HAVE FAILED AND BE RESURFACED. AS A MECHANIC THIS CONDITION CAUSED A SIGNIFICANT SAFETY ISSUE UNDER HIGHWAY SPEED BRAKING TO A STOP. MY WIFE THOUGHT IT WAS THE ROAD BUT INSTEAD IT WAS A ROTOR SHIMMY. I THOUGHT THE CAR WAS GOING TO SHIMMY APART AND BRAKE STEERING TIE ROD LINKS AT THE TIME IT HAPPENED. THERE WAS NO WAY I WAS GOING TO LET UP ON THE BRAKE OR I WOULD HAVE HIT THE CAR IN FRONT OF ME. INSTEAD I RODE OUT THE VIOLENT SHIMMY AND GRINDING SOUNDS COMING FROM THE FRONT END. THE CONCERN I HAVE IS THAT OTHER PEOPLE WOULD NOT IDENTIFY THE SHIMMY FOR WHAT IT IS LIKE MY WIFE DID AND THINK IT WAS THE ROAD. I FEEL THAT IF THE ROAD WAS WET I WOULD HAVE LOST CONTROL OF THE CAR. *TR

BOUGHT MY 2007 IMPALA AT LOCAL DEALERSHIP. WAS A RENTAL WITH 12,000 MILES ON IT. ALWAYS HAD A BUMPY RIDE AND IT PULLED A BIT TO THE LEFT. AT A RECENT OIL CHANGE, I ASKED FOR THE TIRES TO BE ROTATED AS IT NOW HAD ABOUT 24,000 MILES. GUY AT OIL PLACE SAID I SHOULDN'T ROTATE THEM SINCE THE BETTER OF THE 4 TIRES WERE IN THE FRONT ALREADY AND WITH WINTER COMING, WAS BEST TO LEAVE THEM AS THEY WERE. SAID THEY ARE WEARING ON THE INSIDES OF THE REAR TIRES, DOWN TO THE STEEL BELTS. I TOOK IT TO THE CHEVY DEALER WHERE I PURCHASED IT. THEY INDICATED THEY HAD ONE OTHER COMPLAINT LIKE THIS. OFFERED A 4-TIRE ALIGNMENT THAT THEY WOULD COVER. THIS WAS NOT COVERED BY GM WARRANTY (WOULD HAVE BEEN COVERED UP TO 7,000 MILES). THEY THEN QUOTED ME FOR 2 NEW TIRES TO REPLACE THE REAR TIRES. AFTER SOME DISCUSSION, THEY WERE ABLE TO GET THEIR GM REPRESENTATIVE TO COVER PART OF THE COST OF THE 2 NEW TIRES AND THE DEALERSHIP COVERED THE REST. I WAS GIVEN A LOANER CAR FOR A NIGHT ALSO. DEALERSHIP IS FANTASTIC. THIS IS THE 4TH CAR I HAD PURCHASED FROM THEM AND THEY HAVE GREAT CUSTOMER SERVICE. GM ON THE OTHER HAND HAS A PROBLEM WITH THESE VEHICLES AND SHOULD ISSUE A RECALL TO GET ALIGNMENTS DONE ON ALL OF THEM BEFORE TIRES GET IN SUCH BAD SHAPE! KUDOS TO MY CHEVY DEALERSHIP AND SHAME ON GM! *TR

2007 CHEVY IMPALA LTS: EXTERIOR HANDLE ON DRIVER'S SIDE BROKE UNDER NORMAL USAGE -- WAS NOT TEMPERATURE RELATED. SEVERAL SIMILAR FAILURES WERE NOTED BY ONE OF THE SERVICE EMPLOYEES. *TR

I BOUGHT A 2007 IMPALA WITH 16,000 MILES ON FROM A SMALL DEALER IN MAY 2008, IT WAS A PREVIOUS RENTAL VEHICLE. SOON AFTER THAT, SOMEONE BROUGHT TO MY ATTENTION THAT THE TOP OR THE REAR TIRES SEEMED TILTED TOWARD THE VEHICLE AND THE BOTTOM TILTED AWAY, (OUT OF PLUMB). THE VEHICLE SEEMED TO DRIVE FINE SO I THOUGHT IT WAS NORMAL FOR THIS VEHICLE. AT ABOUT 25,000 MILES I NOTICED THE INNER SIDES OF THE REAR TIRES SHOWING EXCESSIVE WEAR, AT 28,000, THE TIRE BELTS WERE SHOWING ON THE INNER 2 INCHES OF THE TIRE. THE OUTER TREADS LOOK GREAT. I CONTACTED THE DEALER THAT I BOUGHT IT FROM AND THEY SAID THAT IT WAS AN ALIGNMENT PROBLEM AND THAT I SHOULD CONTACT GM AS IT SHOULD BE UNDER THE FACTORY WARRANTY. I'M NOW WAITING ON AN APPOINTMENT WITH MY LOCAL GM DEALER NEXT WEEK. AFTER RESEARCHING THIS ON YOUR WEB SITE I'M SEEING A REAL PROBLEM WITH THIS. I TOO FEAR FOR THE SAFETY OF ME OR ANYONE ELSE THAT MIGHT HAVE THIS PROBLEM WITH THEIR 2007 IMPALA. I HAVE NOT CONFIRMED IF THIS IS A RECALL ISSUE OR NOT, BUT IT SHOULD BE. PLEASE HELP! *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE CONTACT PURCHASED THE VEHICLE, HE NOTICED A FOUL ODOR COMING FROM THE VENTILATION SYSTEM. THE ODOR BURNS HIS EYES, GIVES HIM AND HIS WIFE A HEADACHE, AND CAUSES A BAD TASTE IN HIS MOUTH. THE ISSUE HAS BEEN CHECKED APPROXIMATELY 12 TIMES WITH NO RESOLUTION. THE CURRENT MILEAGE WAS 30,000 AND FAILURE MILEAGE WAS 28,000. UPDATED 11/19/08. *LJ UPDATED 11/19/08. *JB

I HAVE A 2007 CHEVY IMPALA. BOUGHT IT IN NOV 2007 WITH 13,000 MILES. I NOTICED ALL WINTER DRIVING ON SNOW AND ICE., THAT IT WAS HANDLING TERRIBLE, WAS SWAYING ALL OVER. CONTRIBUTED IT TO THE EXCESSIVE SNOW. IN MAY 2008 MY CHECK ENGINE LIGHT WAS ON TOOK IT TO THE DEALERSHIP AND THEN WAS TOLD BOTH OF MY REAR TIRES WERE WORN DOWN ON THE INSIDE DOWN TO THE METAL. I NOW HAVE 19,000 MILES ON IT. REAR TIRES HAD TO BE REPLACED AND AN ALIGNMENT. I ASK HOW THIS COULD HAPPEN WITH SO FEW MILES. I WAS TOLD " THAT IT JUST HAPPENS" NO IT DOES NOT JUST HAPPEN. THE REAR WHEEL SPINDLE ROD NEEDED REPLACED AND THIS CAUSED THE TIRE WEAR. THE DEALERSHIP WOULD NOT WORK WITH ME AT ALL AND I HAD TO PAY FOR ALL REPAIRS. I FOUND OUT THAT THEIR WAS POLICE VEHICLE THAT THIS HAPPENED TO AND GM PAID FOR THE TIRES, BECAUSE IT WAS A DEFECTIVE REAR WHEEL SPINDLE ROD. I CONTACTED GM CUSTOMER SERVI CE AND WAS TOLD THAT THEY REPLACED THE TIRES ON THE POLICE CAR BECAUSE IT WAS KNOWN TO GO BAD ON THE POLICE EQUIPPED VEHICLE,.AND OF COURSE IT SHOULDN'T MATTER, A 2007 CHEVY IMPALA IS THE SAME NO MATTER IF THE POLICE ARE DRIVING IT OR IF I AM. I GOT NO WHERE WITH GM, IN FACT I WAS TREATED VERY RUDELY BY THE CUSTOMER SERVICE MANAGE. I AM STILL PURSUING IT. EVERYONE WHO HAS HAD THIS PROBLEM, SHOULD CONTINUE TO PURSUE THIS. IT IS NOT RIGHT, WE SHOULD BE COMPENSATED FOR THIS.*TR

FRONT DISC BRAKES MAKE A GRINDING NOISE WHEN APPLIED ESPECIALLY GOING DOWNHILL. ROTORS AND PADS ARE IN PERFECT CONDITION. DEALER SAID THAT THEY ARE NOTED FOR THIS PROBLEM YET THEY WILL DO NOTHING TO CORRECT AS THERE IS PLENTY OF PAD LEFT. NOISE IS VERY BOTHERSOME. IT SOUNDS AS IF THE PADS ARE WORN OUT AND STARTING TO GRIND INTO THE ROTORS. THIS IS DEFINITELY A FACTORY DEFECT AND GM SHOULD OFFER A NEW TYPE OF PADS TO ELIMINATE THE NOISE! THESE ARE THE FACTORY ORIGINAL PADS ON THE CAR. *TR

I HAD MY 2007 CHEVY IMPALA LT SERVICED AT DYER CHEVY (VERO BEACH,FL.) AND SINCE THEN THE TPMS WARNING LIGHT HAS BEEN COMING ON AND OFF DAILY. WENT IN A FEW WEEKS LATER TO HAVE SENSOR RESET AND IT STOPPED FOR A COUPLE OF DAYS. WENT IN ON 9/11/08 AND HAD A DETAILED CHECK WHILE TPMS LIGHT WAS STILL ON AND GOT NEWS THAT THE SENSOR WAS BAD AND HAD TO BE REPLACED, AS WELL AS THE 2 REMOTE TRANSMITTERS, SINCE THEY WOULD NOT WORK WITH THE NEW RECEIVER AT A COST OF $600 PLUS DOLLARS. *TR

I PURCHASED THE VEHICLE WITH 704 MILES ON IT IN FEBRUARY 2008. IN MAY OF 2008, THE TRACTION LIGHT CAME ON AND THE TRACTION CONTROL AND ABS WERE "DISABLED". I TOOK THE VEHICLE IN TO THE DEALER WHERE I PURCHASED IT, AND THEY TOLD ME I HAD WATER IN THE FUEL. AS I WAS LEAVING THE DEALERSHIP, THE TRANSMISSION STOPPED SHIFTING, AND THE CAR WENT INTO "LIMP" MODE. I LEFT THE CAR TO HAVE THE TRANSMISSION CONTROL MODULE REPLACED. I RECEIVED THE CAR BACK 5 DAYS LATER AND THE LIGHT CAME ON AGAIN, AND THE ABS AND TRACTION CONTROL WHERE DISABLED. I TOOK THE CAR TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY COULD FIND THE TROUBLE. AFTER 14 DAYS IN SERVICE, THEY DETERMINED THAT RUST HAS CLOGGED THE FUEL SYSTEM OF THE VEHICLE. THE VEHICLE CURRENTLY HAS 9,800 MILES ON IT. THE CAR IS NOW "UNDRIVEABLE". THEY HAVE YET TO ADDRESS THE ROOT CAUSE OF THE SAFETY ISSUE THAT WAS THE CATALYST FOR THE SERVICE VISIT. *TR

TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKES WOULD SQUEAK VERY LOUDLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE BRAKES WERE LUBRICATED AND SHOULD BE FINE. TWO MONTHS LATER, THE TIRE PRESSURE SENSOR ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PLACED AIR INTO THE TIRE AND THE SENSOR WARNING LIGHT ILLUMINATED AGAIN. THE DEALER STATED THAT THE SENSOR MALFUNCTIONED; THEREFORE, IT WAS REPLACED AND RECALIBRATED. THE CONTACT THEN BEGAN TO HEAR A RATTLING NOISE COMING FROM THE REAR PASSENGER SIDE. THE DEALER STATED THAT THE BRACKET FOR THE EXHAUST MANIFOLD MALFUNCTIONED AND WAS REPAIRED. THE LATCH MECHANISM ON THE DRIVER'S SIDE DOOR MALFUNCTIONED AND CAUSED THE DOOR TO SHAKE RAPIDLY WHILE IN MOTION. THE DEALER REPLACED THE DOOR LATCH. WHILE DRIVING 40 MPH, HE SUDDENLY DEPRESSED THE BRAKE PEDAL TO AVOID A CRASH ON THE INTERSTATE. THE DRIVER'S SEAT BRACKET SNAPPED AND THREW THE CONTACT BACKWARDS INTO THE REAR SEAT. THE PASSENGER IN THE VEHICLE GRABBED THE STEERING WHEEL TO AVOID A CRASH. THE CONTACT WAS COMPLETELY DISPLACED FROM THE NORMAL DRIVING POSITION. THE VEHICLE WAS TOWED TO THE DEALER AND WAS UNABLE TO BE DRIVEN. THE DEALER STATED THAT THE SEAT NEEDED TO BE REPLACED, BUT MADE THE NECESSARY REPAIRS IN ORDER FOR THE VEHICLE TO BE DRIVEN AGAIN. THE FAILURE MILEAGE WAS 100 AND CURRENT MILEAGE WAS 21,932.