2009 CHEVROLET IMPALA Complaints

View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CHEVROLET IMPALA
    - LIVONIA, MI

    2009 CHEVY IMPALA 2LT THE AIR BAG WARNING LIGHT HAS ILLUMINATED ON NUMEROUS OCCASIONS SINCE BUYING THE CAR NEW IN JANUARY 2010. CURRENTLY THE LIGHT HAS BEEN ON FOR 2 WEEKS STRAIGHT WITH YET ANOTHER DEALER VISIT SCHEDULED. THIS WARNING LIGHT WHEN ILLUMINATED RENDERS THE REST OF THE ELECTRONIC DISPLAY USELESS SINCE THE "SERVICE AIRBAG" DISPLAY NEVER GOES OFF. THE DEALER SERVICE DEPARTMENT HAS FAILED TO FIX THE PROBLEM SATISFACTORILY FOR THE PAST 4 YEARS DESPITE THE MULTIPLE TIMES WE HAVE HAD IT IN FOR THE AIR BAG WARNING LIGHT ISSUE. THE PROBLEM ALWAYS RETURNS AND THE LIGHT WILL STAY ON FROM SEVERAL MINUTES TO WEEKS. SOME OF THE EXPLANATIONS FOR RETURNING THE CAR TO US WITHOUT CORRECTING THE PROBLEM HAVE BEEN DOWNRIGHT RIDICULOUS. WE HAVE GREAT CONCERN ABOUT THE SAFETY OF DRIVING A VEHICLE WITH AN ONGOING AIRBAG WARNING LIGHT ISSUE. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - COLUMBUS, OH

    ACCELERATOR PEDAL POSITION SENSOR APP WENT OUT. AFTER CHECKING WITH SEVERAL CAR SERVICE DEPARTMENTS THEY SAID I SHOULD REPORT THIS. LOTS OF PEOPLE WITH THIS SAME CAR OUR HAVING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - ORLEANS, IN

    TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE AND THEN STALLED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ELECTRONICS IN THE ACCELERATOR PEDAL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,630. UPDATED 08/11/14*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CHEVROLET IMPALA
    - CAPE FAIR, MO

    ONE DAY BEFORE I WAS TO TAKE A VACATION FROM MISSOURI TO TEXAS, MY CHECK ENGINE LIGHT CAME ON. MY MECHANIC TOLD ME THE CODE HAD SOMETHING TO DO WITH A FUEL CANISTER, BUT IT SHOULDN'T POSE A PROBLEM. AS I WAS DRIVING 75 MPH ON THE HIGHWAY INSIDE THE TEXAS STATE LINE, AFTER 7 HOURS OF DRIVING, MOSTLY IN RAIN ALL DAY, THE CAR STARTED DOING A JERKING TYPE ACTION & THEN MY TRACTION CONTROL LIGHT CAME ON, W/A WARNING MSG SAYING, "SERVICE TRACTION CONTROL; ENGINE POWER REDUCED." GOING 75 MPH I LOST ALL CONTROL! NO LIGHTS, NO A/C (WHICH IS A SEPARATE, LOUD, CLICKING ISSUE I COULD ADDRESS), NO POWER STEERING, NO POWER BRAKES! I HAD ALL I COULD DO TO JUST POINT MY CAR TO THE SIDE OF THE ROAD & COAST TO A STOP, IN THE MIDDLE OF NOWHERE W/OUT A SERVICE STATION IN SIGHT! I TRIED 3X TO RESTART THE VEHICLE TO NO AVAIL. AS I SAT THERE IN BEWILDERMENT & FRIGHT OF WHAT JUST HAPPENED, I CONTEMPLATED WHAT TO DO. AFTER ABOUT 5 MINUTES, I DECIDED TO TRY & START IT 1 MORE TIME. THIS TIME, IT STARTED UP. HOWEVER, THE CHECK ENGINE LIGHT & THE SERVICE AIRBAG LIGHT (AGAIN, ANOTHER ISSUE I'VE HAD WITH THE VEHICLE SINCE THE DAY I PURCHASED IT) WERE STILL LIT UP BUT THE TRACTION CONTROL LIGHT & THE WARNING MESSAGES HAD GONE OFF. I CONTINUED TO MY DESTINATION & THE FOLLOWING DAY (SATURDAY) I TOOK THE VEHICLE TO THE LOCAL GM DEALERSHIP WHERE THEY PROCEEDED TO DO A DIAGNOSTIC TEST &, OF COURSE, "COULD NOT REPLICATE THE PROBLEM," THEREFORE THEY COULD NOT "FIND ANYTHING WRONG." THEY GLADLY DEPLETED MY VACATION EXPENSES OF $100 & SENT ME ON MY WAY WITH A REASSURANCE THAT "IF IT HAPPENS AGAIN WHILE YOU'RE HERE, COME BACK BY & WE WILL TEST IT AGAIN BUT WE WON'T CHARGE YOU FOR IT." HOW NICE OF THEM. :{ GM SEEMS TO ENJOY DOING THAT. AND THE NHTSA DOESN'T SEEM TO WANT TO TAKE THE INITIATIVE TO INVESTIGATE THIS PREVALENT PROBLEM W/THESE CARS. IF SOMETHING BAD HAPPENS, I'LL SUE THE PANTS OFF OF THEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - DEARBORN HEIGHTS, MI

    UPON STARTING AND ATTEMPTING TO BACK OUT OF MY GARAGE TO GO TO WORK, THE RELEASE BUTTON ON THE FLOOR MOUNTED GEARSHIFT LEVER WOULD NOT DEPRESS, THEREBY PREVENTING ME FROM SHIFITNG INTO REVERSE, LET ALONE DRIVE IF I WAS SUCCESSFUL IN BACKING OUT OF THE GARAGE. HERE IS THE DESCRIPTION ON MY RECEIPT FOR REPAIR: "INSPECTED LOSS OF POWER AT SHIFTER AT R.T.S.I. SOLENOID - (PREVIOUSLY REPAIRED GROUND CIRCUIT 1135 GREEN VOLTAGE SUPPLY BROKE AT CONNECTOR) - NEC TO REPLACE COMPLETE CONNECTOR AND HARNESS AND ROUTE CORRECTLY -- GRID# 013, DOC ID#'S 1912937, 2417697" THIS IS THE SECOND TIME I'VE HAD THIS ISSUE. THE DEALER TOOK CARE OF ME APPROPRIATELY EACH TIME. HOWEVER, I SEE THAT OTHER OWNERS OF IMPALAS ARE EXPERIENCING THE SAME PROBLEM VIA THE INTERNET. I SURE WOULD APPRECIATE IT IF IT WAS LOOKED INTO. I'D HATE TO SEE ANY BODY HAVE THIS PROBLEM IN A NOT TOO FRIENDLY AREA, LET ALONE MY SPOUSE. THANK YOU. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - MANSFIELD, OH

    THE VEHICLE DISPLAYS A "SERVICE AIR BAG" LABEL AND ALSO A ICON ASSOCIATED WITH THE WRITTEN WARNING. MY 2009 CHEVROLET IMPALA LT IS NOT INCLUDED IN THE RECALL, ACCORDING TO THE MY VIN NUMBER. CAN YOU EXPLAIN WHY THIS VEHICLE IS DISPLAYING SERVICE AIR BAG. THIS VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. I HAVE NEVER HAD A CAR DISPLAY SUCH A WARNING. I AM VERY AFRAID TO DRIVE THIS VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - NORTH LITTLE ROCK, AR

    I WAS DRIVING ON THE HIGHWAY AND SUDDENLY LOST SPEED AND THE ENGINE LIGHT CAME ON AND ALSO A COUPLE OF MESSAGES. "REDUCE ENGINE POWER" AND "SERVICE TRACTION CONTROL". I HAVE ENCOUNTER A LOT OF IMPALA OWNERS WITH THE SAME PROBLEM, WHICH LEADS ME TO BELIEVE IS A MANUFACTURES MISTAKE. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - WONEWOC, WI

    I WAS DRIVING ABOUT 25MPH IN TOWN AND MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE REDUCE POWER LIGHT. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - FAYETTE, MS

    THERE IS A CONSTANT KNOCKING IN THE DASHBOARD, WHEN I ATTEMPT TO TURN ON THE AIR CONDITION OR THE HEATING SYSTEM IN THE VEHICLE. THIS KNOCKING CAUSES THE HEAT TO BE PASSED THREW THE VEHICLE, IN THE SUMMER TIME I WOULD HAVE TO TURN THE CAR OFF AND ON, THEN KEEP ADJUSTING THE AIR CONTROL UNTIL THE AIR BEGAN TO BLOW. MAJORITY OF THE TIME THE AIR DOES NOT COME ON, THERE IS JUST CONSTANT HEAT COMING FOR THE DASHBOARD AND THE FLOOR BOARD. I BEGIN TO NOTICE THAT THIS KNOCKING WOULD OCCUR WHILE I WAS NOT IN THE CAR, WHILE HITTING THE REMOTE FOR ENTRY INTO CAR AND WHILE THE CAR IS BEING DRIVEN. I HAD A NEIGHBOR WHOSE VEHICLE WAS DOING THE SAME THING. AS TIME WENT ON I COULD BE WALKING THREW A PARKING AND HEAR THAT SAME SOUNDS IN OTHER IMPALA MODELS. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - BALTIMORE, MD

    I WAS DRIVING ON I95 MERGING ONTO 175 IN COLUMBIA, MD, MY SPEED WAS 65MPH. MY "SERVICE TRACTION CONTROL" LIGHT AND "REDUCED ENGINE POWER" LIGHT CAME ON AND MY CAR SHUT COMPLETELY OFF. I HAD NO CONTROL OVER THE CAR, COULD NOT APPLY BRAKES. I PUT THE CAR IN PARK AND TURNED THE IGNITION SWITCH TO OFF FOR A FEW MINUTES. LUCKILY THERE WASN'T ANY TRAFFIC BEHIND ME CAUSE THEY WOULD HAVE HIT ME AND KILLED ME. I WAITED ABOUT 5-10 MIN TURNED THE CAR ON PROCEEDED TO MY DESTINATION. THE CHECK ENGINE LIGHT STAYED ON. I CALLED THE SERVICE DEPARTMENT AT BOB BELL CHEVROLET ON KANE STREET IN BALTIMORE. I WAS SEVERAL MILES FROM THERE THEY COULDN'T COME GET THE CAR SO I DROVE IT TO THEM. THEY HAD MY CAR APPROXIMATELY 2-3 DAYS AND COULD NOT REPLICATE THE INCIDENT. SINCE THIS TIME IT HAS HAPPENED 8-10 TIMES OR MORE SINCE MAY 11, 2014 I'VE CALLED THE SERVICE DEPARTMENT AND WAS TO CONTINUE TO DRIVE IT, THEY CAN LOOK AT IT, NO CODES REGISTERED IN DECEMBER WHEN THEY LOOKED AT IT SO THEY DON'T KNOW WHAT'S WRONG. THEY WANT ME TO BRING MY CAR IN BUT DON'T WANT TO GIVE ME A RENTAL. THIS IS TOO DANGEROUS. I AM SCARED EVERYTIME I GET BEHIND THE WHEEL OF MY CAR. *TR

    Source: NHTSA WEB SITE