2014 CHEVROLET IMPALA Complaints

EXPERIENCE ON MULTIPLE OCCASIONS THE FORWARD COLLISION AVOIDANCE ACTIVATION OF A FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH THREE OR FOUR BEEPS. REFERRING TO THIS AS PHANTOM BRAKING ACTIVATED BY THE FORWARD COLLISION AVOIDANCE SYSTEM CAUSING AUTONOMOUS BRAKE ACTIVATION AND THE CRUISE CONTROL DISENGAGEMENT. IT IS UNKNOWN IF THE ACTIVATION OF BRAKE LAMPS OCCUR I HOPE THEY WORK WHEN THIS HAPPEN. MY SERVICE MANAGER SUGGESTION IS TO DEACTIVATE FEATURE. CHEVROLET CUSTOMER ASSISTANCE CENTER 71-1299424541 ME BACK TO THE DEALER WITH NO SOLUTION/EXPLANATION. *JS

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING USED AS A LOANER VEHICLE BY THE DEALER. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN HE SLIGHTLY TOUCHED THE KEY WHILE IN THE IGNITION. THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND NOTIFIED THE DEALER OF THE SAFETY CONCERN WITH THE LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT INDICATE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 18,800.

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE STABLE LIGHT TRACK AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED AS THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (ELECTRICAL SYSTEM) BUT HAD EXPERIENCED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4000. UPDATED 6/18/14*CN UPDATED 8/25/17*CN

ON MULTIPLE OCCASIONS MY 2014 IMPALA INDICATED IMMINENT CRASH BY FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH 3 OR 4 BEEPS. THE FIRST COUPLE OF TIMES I THOUGHT MAYBE THE SENSOR WAS PICKING UP A SHADOW OR PARKED CAR BUT AS IT HAPPENED A FEW MORE TIMES I CAME TO THE REALIZATION THAT IT WAS NOT OPERATING CORRECTLY. ON CLEAR SUNNY DAYS WITH NO CARS IN FRONT OF ME IT BEGAN TO OCCUR. I'VE OWNED THE CAR FOR 2 MONTHS AND IT HAS PROBABLY HAPPENED 15 TO 20 TIMES. AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE I'M NOT THE ONLY ONE IN THE COUNTRY TO HAVE THIS PROBLEM AND IN FACT IF MY CAR WAS EQUIPPED WITH AUTOMATIC BRAKING FUNCTION I'M CONFIDENT THAT IT WOULD HAVE APPLIED THE BRAKES AND CAUSED AN ACCIDENT. *TR

PARKING BRAKE WOULD NOT RELEASE (SUPPOSED TO DO SO AUTOMATICALLY, ALSO WOULD NOT RELEASE MANUALLY) ON MULTIPLE OCCASSIONS. HAD BURNING BRAKE SMELL WHILE DRIVING. BRAKE CALIPERS WORN DOWN. NO SERVICE CODES SET. PARKING BRAKE WORKING AS DESIGNED AT THE TIME OF SERVICE. GM TECHNICAL ASSIST STARTED CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

WHILE TRAVELING AT HIGHWAY SPEED IN LIGHT BLOWING SNOW, VEHICLE BEGAN TO VIBRATE. VIBRATION WAS EXTREME AND CONSTANT. AFTER CONTACTING TWO CHEVROLET DEALERSHIPS WE WERE ADVISED IT WAS A COMMON PROBLEM WITH SNOW BUILDING UP ON RIMS. WE WERE ADVISED TO POWER WASH THE INSIDE OF THE RIMS. THIS WAS DONE AND THE PROBLEM WAS FIXED. DURING THE APPROXIMATE 800 MILE TRIP IN AND OUT OF SNOW THIS HAD TO BE DONE TWICE. CHEVROLET WAS CONTACTED AND WE WERE ADVISED THERE WAS NOTHING THEY COULD DO. THE VIBRATION BECOMES VIOLENT ENOUGH THAT HIGHWAY SPEEDS ARE NOT OBTAINABLE AND THE VEHICLE IS HARD TO CONTROL. THIS FORCED US TO TRAVEL BELOW THE POSTED MINIMUM FREEWAY SPEED UNTIL AN EXIT WITH A POWER WASH AVAILABLE. *TR

THE PASSENGER AIR BAG SENSOR IS NOT WORKING RIGHT. THERE IS NO PERSON IN THE SEAT, OR OBJECT AND THE LIGHT SAYS THE PASSENGER AIR BAG IS ON. SOMETIMES THE CHIME GOES OFF FOR THE NON-OCCUPANT TO PUT ON THEIR SEATBELT, BUT MOST THE TIME IT DOES NOT. I HAVE HAD IT BACK TO THE DEALER 2 TIMES. THE FIRST TIME, THEY SAID THEY CHECK THE SENSOR'S 'READINGS' AND THERE WAS ZERO INFORMATION FROM IT. THAT WAS ALL THAT WAS DONE. THE SECOND TIME I TOOK THE CAR IN THEY SAID THEY FIXED IT AND ON THE RIDE HOME AND EVERYDAY SINCE THEN, THE LIGHT IS ON FOR THE AIRBAG WITH NO OCCUPANT. ALSO, THE SECOND TIME I TOOK IT IN WAS BECAUSE OF WATER/MOLD DAMAGE TO THE ENTIRE BOTTOM INSIDE OF MY TRUNK BECAUSE OF THE RECALL OF THE TAIL LIGHT GASKET. I WAS GIVEN A LOANER CAR THE 10 DAYS THEY HAD MINE AND THE TRUNK OF THAT 2014 IMPALA WAS FULL OF WATER IN THE SPARE TIRE AREA AND MOLD ON THE TOP OF TRUNK CARPETING. I AM AFRAID THAT THE PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT COLLISION ALERT WARNING LAMP ILLUMINATED FOLLOWED BY A BEEPING ALARM. THE CONTACT MENTIONED THAT EVERY TIME THE FAILURE OCCURRED THERE WAS NEVER A VEHICLE IN FRONT OF IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000.

WHILE DRIVING ON TEXAS HIGHWAY 287, SOUTHBOUND, MY ANTI-COLLISION ALERT SYSTEM ACTIVATED. IT SOUNDED A LOUD BEEPING, FOLLOWED BY A FULL APPLICATION OF ALL BRAKES. STARTLED, I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO RESUME MY SPEED. APPROXIMATELY 5 MILES FURTHER, THE INCIDENT REPEATED IT SELF. DURING THE FIRST INCIDENT, THERE WERE NO VEHICLES IN FRONT OF ME, NONE. THE ROAD WAS DRY, STRAIGHT AND FREE OF ANY OBSTACLES. THERE WAS NO TRAFFIC BEHIND ME. THE SECOND TIME THE CAR AUTOMATICALLY LOCKED UP MY BRAKES, THERE WAS A CAR BEHIND ME, BUT HE WAS ABLE TO SWERVE AND AVOID REAR-ENDING ME. AGAIN, THERE WAS NO TRAFFIC OF ANY TYPE AHEAD OF ME AND THE ROAD WAS FLAT, DRY AND STRAIGHT. AGAIN I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO REGAIN CONTROL OF THE CAR AND PULL OVER TO THE SIDE WHERE I .SHUT OFF THE ENGINE. I RESTARTED THE ENGINE AND PROCEEDED TO MY DESTINATION IN SPRINGTOWN, TEXAS WITHOUT FURTHER INCIDENT. I TOOK THE CAR TO THE DEALERSHIP THE NEXT WEEK FOR A DIAGNOSTIC SEARCH AND REPAIR OF THE INCIDENT. THEY HAD THE CAR FOR THREE DAYS AND TOLD ME NOTHING WAS WRONG WITH THE CAR. I'M FILING THIS COMPLAINT, BECAUSE I BELIEVE THAT THIS IS A POTENTIAL DEADLY THREAT TO ME, MY PASSENGERS, OR OTHER DRIVERS. *TR

TL- THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE IDLING AT A STOP LIGHT, SHE TOOK HER FOOT OFF OF THE BREAK PEDAL AND ATTEMPTED TO DRIVE BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT DEPRESSED ON THE ACCELERATOR PEDAL WITH FORCE UNTIL THE VEHICLE MOVED. THE CONTACT THE TOOK THE VEHICLE TO DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THERE WERE NO REPAIRS MADE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE BUT THEY DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE 14,000. LG