2009 CHEVROLET IMPALA Complaints

THE PROBLEM STARTED IN JANUARY OF 2014. AS I WRITE THIS I WANT TO SAY THAT I HAVE READ ALL THE BLOGS ON MY COMPLAINTS AND SEE THAT I AM NOT ALONE WHICH FORCES ME TO ASK GM WHY IS IT THAT WE ALL SEE THE ELEPHANT IN THE ROOM AND YOU PEOPLE ARE IGNORING IT. SUFFICE TO SAY THIS PROBLEM IS A SAFETY ISSUE WOULD BE THE UNDERSTATEMENT OF THE CENTURY. WHEN WILL GM STEP UP TO THE PLATE AND MAKE THESE ISSUES A PRIORITY SO THERE CUSTOMERS DON'T HAVE TO WASTE TIME WRITING COMPLAINTS LIKE THIS ONE. IT'S REALLY VERY SIMPLE MY ENGINE LIGHT IS ON ALONG WITH THE STABILITRAK LIGHT AS WELL AS THE CAR LOSING ALL POWER. NOW IF GM FEELS THIS IS NOT A GOOD ENOUGH REASON TO CREATE A RECALL I FAIL TO SEE WHAT IS. PEOPLE JUST LIKE ME HAVE BEEN COMPLAINING ABOUT THIS FOR YEARS AND GM DOES NOTHING. ALONG WITH GM BEING AT FAULT THE DEALERSHIPS ARE [XXX] THERE CUSTOMERS WHILE THEY GO THRU A LAUNDRY LIST OF ITEMS THEY THINK MIGHT BE THE PROBLEM FOR THESE CODES. I FOR ONE CANNOT AFFORD THE DEALERSHIP PRICES NOR WILL I PAY THESE SO CALLED EXPERTS GOOD MONEY AFTER BAD TO TRY AND FIX PROBLEMS THAT THEY REALLY HAVE NO IDEA AS TO WHAT'S CAUSING THEM. I ORIGINALLY BOUGHT THIS CHEVY B/C I WANTED AN AMERICAN CAR FOR A CHANGE, MAN WAS I WRONG. AS SOON AS I FIX THIS HEAP I WILL SELL IT BEFORE ANYMORE LIGHTS GO ON AND GO RIGHT BACK TO HONDA WHERE AT LEAST I KNOW THEY STAND BY THERE CARS AND IT RUNS WAY INTO THE SIX FIGURES BEFORE ANY REAL PROBLEMS OCCUR. I'M ONE OF THE LITTLE GUYS THAT BAILED OUT GM AND BY THE WAY WERE STILL PAYING TAXES FOR THAT BAILOUT. HOW ABOUT IT GM, DON'T YOU CARE ABOUT US AT ALL? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

STOPPED AT THE TOP OF A SNOW COVERED HILL. PUT THE TRANSMISSION IN 2ND GEAR AND PROCEEDED DOWN THE HILL. THE VEHICLE GOT UP TO ABOUT 15 MPH THEN LOST ALL POWER; ENGINE QUIT, NO BRAKES, AND THE STEERING WHEEL LOCKED IN PLACE. BECAUSE THE BRAKES WERE NOT WORKING THE VEHICLE GAINED SIGNIFICANT SPEED GOING DOWNHILL. NOT BEING ABLE TO STEER THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED IT WENT OFF THE ROAD AND HIT A TREE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. AS A RESULT THE DRIVER AND PASSENGER WERE SERIOUSLY INJURED. *TR THE CONSUMER STATED AFTER OWNING THE VEHICLE FOR A FEW MONTHS, THE VEHICLE BEGAN TO LOOSE POWER AND SEVERAL MESSAGES APPEARED ON THE DASHBOARD. ALL THE POWER SHUT OFF AND THE CONSUMER HAD TO AAA TO HAVE THE VEHICLE TOWED TO WHERE SHE PURCHASED IT. AN INSPECTION REVEALED THE THROTTLE BODY NEEDED TO BE REPLACED. UPDATED 07/10/14

WHAT HAPPENED IS THE VEHICLE TRACTION CONTROL TRIGGERED AND REDUCED THE CARS FUNCTIONALITY AND SPEED. IT CLEARED ITSELF, BUT WHAT CONCERNS ME IS THIS PROBLEM IS PREVALENT IN GM CHEVROLET VEHICLES RANGING FROM 2005 TO 2011. IT IS LISTED MANY TIMES HERE IN YOUR DATA BASE TO YOUR ORGANIZATION. OUR LIVES AND SAFETY ARE INVOLVED HERE. FOCUSING ON CHARGING A FEE TO DO AN INVESTIGATION IS DEPLORABLE. LIVES ARE AT STAKE HERE. THIS SHOULD NOT BE ANOTHER AMERICAN AFTER THE FACT OCCURRENCE OR EVENT. WHAT HAPPENED TO PROACTIVE RESPONSIBILITY. THESE AMERICAN CAR MAKERS PRODUCE JUNK CARS AND THE CONSUMER CONSTANTLY GET STIFFED WITH LEMONS. STATES LEMON LAWS? NOTHING BUT AMERICAN LEMONS ARE ROLLING OFF OF THE PRODUCTION LINES. YOU THINK, THIS MAY BE WHY OTHER COUNTRIES WILL NOT BUY OUR PRODUCTS. THERE IS NO RELIABILITY IN WHAT IS PRODUCED OR MANUFACTURED AND THE CUSTOMER SERVICE IS LIP SERVICE. NON - EXISTENT WITH THESE CAR DEALERS AND PURE SALES RHETORIC. YOUR SITE READS: THE INFORMATION YOU PROVIDE WILL BE USED TO IDENTIFY POTENTIAL SAFETY-RELATED DEFECTS OR DETERMINE THE ADEQUACY OF EXISTING SAFETY RECALLS. I CAN'T AFFORD THE REPAIRS, PAY FOR AN INVESTIGATION AS WELL. I AM NOT PLEASED WITH HOW THE BALL KEEPS GETTING PASSED OR DROPPED. NHTSA THESE POORLY PRODUCED WEAPONS WEIGH TONS. ROLLING DOWN THE POORLY MAINTAINED HIGHWAYS AND STREETS OF THIS COUNTRY ENDANGERING US ALL LIFE AND LIMB. MY VEHICLE HAS THE SAME PROBLEM WITH THE TRACTION CONTROL THAT FORCES MY CAR TO BRAKE , PULL TO THE RIGHT AND SLOW ENOUGH TO ENDANGER MY WELL BEING. I'M TRULY SCARED AND CONCERNED HERE AND THE REPAIRS AND CODE LIGHTS AREN'T RELIABLE. ONLY THE REPAIR SHOPS ARE WINNING. THE PROBLEM KEEPS REPEATING AFTER THOUSANDS ARE SPENT TO KEEP THE CAR RUNNING. I NEED THIS CAR FOR WORK. IF IT CANT GET ME THERE THEN THEY WILL COME AND TAKE THE JUNK BACK I AM TRYING TO MAINTAIN. THANK YOU *TR

WHILE DRIVING ON THE FREEWAY THE ENGINE REDUCE POWER LIGHT CAME ON AND SECONDS LATER THE CAR LOST POWER. THIS HAS HAPPEN SEVERAL TIMES. TODAY 1/30/14 THIS HAS HAPPENED 4 TIMES. THIS IS A SAFETY HAZARD! I'VE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE, PEOPLE ARE SPENDING HUNDREDS OF DOLLARS THINKING THE ISSUE IS BEING FIXED AND THE PROBLEM IS NEVER FIXED. AT THIS POINT IT LOOKS LIKE 100 OF PEOPLE WILL HAVE TO LOSE THEIR LIFE BEFORE A RECALL TAKES PLACE. AS A SINGLE PARENT (MY CHILDREN'S ONLY LIVING PARENT) THIS ISSUE SHAKE ME TO MY SOUL! *TR

LET ME TRY AGAIN....I WAS DRIVING ON THE EXPRESSWAY, AT 55 MPH, WHEN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS CAME ON, ALONG WITH THE REDUCED ENGINE POWER WARNING . I TOOK IT INTO THE DEALER, WHERE I BOUGHT IT IN AUG. 2009. I CAN'T REMEMBER WHEN THIS PROBLEM STARTED & HOW MANY TIMES PRIOR, BECAUSE THE WARNING LIGHTS WOULD GO OUT, WITHOUT ANY REDUCED ENGINE POWER WARNING OR REDUCED POWER. I THOUGHT IT WAS ONE OF WHAT IS CALLED A COMPUTER GLITCHES. IT WAS AT THIS TIME WHEN I DID GET REDUCED ENGINE POWER, WHEN I KNEW I HAD TO TAKE IT INTO THE DEALER. ON NOV.29,2010, THE ACCELERATOR PEDAL WAS REPLACED......ON JAN.05, 2011, I BROUGHT IT BACK AND WAS CHARGED ONLY HALF OF THE RATE FOR MECH. DIAGNOSIS FEE, BECAUSE I ARGUED SO MUCH, THAT THE CAR IS STILL UNDER WARRANTY, AND THEY HAVE NOT REPAIRED THE SAME INITIAL PROBLEM. I LEFT THE CAR WITH THEM TO DRIVE, THEY DROVE IT 28 MILES WITHOUT ANY PROBLEMS. ON JAN.06,2011, MILEAGE WAS 38727, THEY REPLACED THE THROTTLE BODY ASSEMBLY, N/C. I THINK IT WAS AT THIS TIME, I WAS TOLD TO RETURN THE CAR, WITHOUT SHUTTING THE ENGINE OFF, WHICH IS WHAT I DID. ON FEB.05,2011, MILEAGE WAS 39831, WHERE THEY REPLACED A A.I.R. VENT VALVE....I HAVE CHANGED LIVING LOCATIONS LAST SPRING....MEANING THERE MIGHT BE MORE TIMES THAT IT WAS BROUGHT IN.....MY MEMORY IS TELLING ME THAT THE BOTH WARNING LIGHTS WERE COMING ON AND OFF LAST YEAR, AND NOW MORE FREQUENT, WITH SLIGHT REDUCED ENGINE POWER ...81000 MILES *TR

I AM HAVING SIMILAR ISSUES AS EVERYONE ELSE, WHEN DRIVING ON THE FREEWAY, I WAS GOING ABOUT 70 MPH AND THAN MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE POWER REDUCED WITH THE MIL LIGHT, THE CAR SPEED IMMEDIATELY DECREASED TO ABOUT 50 MPH, NO ACCIDENT OCCURRED, PULLED OVER AND LET IT SIT FOR AWHILE THAN RESTARTED IT. IT IS INTERMITTENT AND OCCURS RANDOMLY. IT IS SAFETY CONCERN AS THIS CAN CAUSE AN ACCIDENT. THE AIR BAG LIGHT ALSO COMES OFF AND ON, I HAD TAKEN TO CHEVY DEALER AND WAS ADVISED THE AIR BAG SENSOR NEEDED TO BE REPLACED, WAS ABOUT $500 IN WORK, AND IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I AM NOT ABLE TO AFFORD THE REPAIR SO I AM DRIVING IN A VEHICLE WHERE IF THEIR IS AN ACCIDENT, THE AIR BAGS WILL NOT DEPLOY. *TR

STABILITY/TRACTION CONTROL SYSTEM ACTIVATES FOR NO REASON. THIS CAUSES A SPONTANEOUS MAJOR REDUCTION IN ENGINE POWER. THIS HAPPENED WHILE PASSING A SEMI-TRACTOR TRAILER ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND STOP. SHUTTING THE ENGINE OFF FOR SEVERAL MINUTES APPARENTLY ALLOWED THE SYSTEM TO RESET. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE. HAD I BEEN PASSING ON A 2-LANE ROAD, IT VERY LIKELY COULD HAVE CAUSED A HEAD-ON COLLISION. *TR

I WAS DRIVING DOWN HWY 50 ON A CLEAR DRY DAY AND THE ENGINE LITE COMES ON WITH THE TRACTION CONTROL WARNING, SAYING ENGINE POWER REDUCED. THEN THE POWER SHUT OFF INCLUDING THE STEERING CAUSING ME TO PULL THE CAR OFF INTO THE DIRT OFF THE FREEWAY. DUE TO THIS MY FRONT BUMPER GOT CRACKED. THIS PROBLEM IS NOW A RE-OCCURRING PROBLEM. *TR

DRIVING 65 ON FREEWAY CAR SLOWS DOWN TO 40 CHECK ENGINE LIGHT SAYS SERVICE TRACTION CONTROL. *TR

WHILE MY WIFE WAS DRIVING (WITH MY THREE KIDS AS PASSENGERS) AT HIGHWAY SPEEDS THE MESSAGE WAS DISPLAYED IN THE DASHBOARD "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL" MESSAGES WERE DISPLAYED. THE VEHICLE IMMEDIATELY LAST POWER AND THE SPEED WAS REDUCED TO LESS THAN 30 MPH, WHILE ON THE HIGHWAY. SHE WAS ABLE TO NAVIGATE TO THE SHOULDER AND CALL ME FOR ASSISTANCE. BY THE TIME I GOT THERE AND STARTED THE ENGINE IT WAS RUNNING NORMALLY EXCEPT FOR THE "SERVICE ENGINE SOON" LIGHT WAS LIT. I TOOK IT TO THE NEAREST CHEVROLET DEALERSHIP WHO IMMEDIATELY STATED IT WAS A FAULTY ELECTRONIC THROTTLE CONTROL AND WOULD COST $580 TO REPLACE. I SEARCHED ON-LINE AND FOUND DOZENS OF COMPLAINTS EXACTLY LIKE THIS ONE FOR 2008-2012 MODEL IMPALAS'. THERE IS NOT A RECALL ON THIS PROBLEM SO THE CUSTOMERS ARE GETTING CHARGED TO FIX THIS FAULTY CHEVROLET DEVICE. SOMEONE IS GOING TO GET KILLED IF THEY DO NOT RECALL THIS DEVICE. *TR