2004 CHEVROLET IMPALA Complaints
View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CHEVROLET IMPALA- SOUTH PORTLAND, ME
FALL OF 2008 NOTICED THAT MY SECURITY LIGHT WAS COMING ON WHILE I WAS DRIVING AND THEN WHEN I WOULD START MY VEHICLE IT WOULD NOT START. CALLED MY DEALERSHIP AND THEY TOLD ME IT COULD BE A FEW THINGS AND THAT IF I TRIED TO START MY VEHICLE AND IT WOULD NOT START TO SHUT OFF THE IGNITION AND WAIT ABOUT 20 MINS, WINTER OF 2008 NOTICED THAT THE TEMPERATURE GAUGE WAS COMPLETELY OVER RUNNING AS HOT AS IT COULD GO. BROUGHT IT IN TO MY CHEVROLET DEALER AND THEY DID A TEST ON IT AND SAID IT WAS FINE AND THAT JUST MAKE SURE IF IT STARTED TO HAVE SMOKE FROM THE HOOD TO GET IT IN. I THEN LOST MY SPEEDOMETER AND MY TURN SIGNALS AND CALLED YET AGAIN TO SEE IF THERE BY ANY CHANCE WAS A RECALL BECAUSE IT HAD BECOME OBVIOUS TO ME THAT AFTER SEARCHING ON LINE THAT THERE SEEMS TO BE SOME SORT OF DEFECT WITH THE COMPUTER BOARD SOMEWHERE. SPOKE WITH CHEVROLET AGAIN TO FIND OUT THAT THERE WAS NO RECALL ON THIS PROBLEM. BROUGHT MY VEHICLE IN ON MARCH 4, 2009 AND PAID OUT OF MY POCKET $1100.95 TO GET MY VEHICLE WHERE I COULD TRUST IT. MY VEHICLE IS A 2004 CHEVROLET AND WHEN THE PROBLEMS STARTED IT HAD LESS THAN 44,000 MILES ON IT. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- WARSAW, MO
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HIGH BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT'S VISIBILITY WAS EXTREMELY POOR AND SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SHE HAD TO MANUALLY HOLD THE DIMMER SWITCH WHILE DRIVING TO ENSURE THE ACTIVATION OF THE HEADLIGHTS. THE VEHICLE WAS ABLE TO BE DRIVEN NORMALLY, BUT HAS NOT BEEN REPAIRED. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- MEMPHIS, TN
THE CLUSTER FOR THE 2004 CHEVY IMPALA. IT MAKES NOT SENSE THAT THIS SYSTEM GOES OUT AFTER 75,000 MILES ON A CAR. THE DEALER SHIP WANT TO CHARGE 600.00 TO REPLACE THE PART FOR THE CAR. I WILL NEVER BUY ANOTHER AMERICAN CAR BECAUSE OF THIS PROBLEM AND THE PROBLEM I AM HAVING WITH THE SECURITY LIGHT KEEP COMING ON, AND THEN SHUTTING THE ENGINE OFF FOR 15MIN UNTIL THE CAR WILL RUN AGAIN. THAT HAPPEN WHEN I WAS OUT LATE AT NIGHT AND I WAS THE ONLY ONE LEFT IN THE PARKING LOT WAITING ON MY CAR TO START. I FEEL THAT IS A SECURITY PROBLEM WITH MY SAFETY. I HAVE TO KEEP TAKING MY CAR TO THE DEALERSHIP TO HAVE THAT PROBLEM RESET. MY CLUSTER IS STILL OUT DON'T KNOW HOW FAST I AM DRIVING NOR IF MY CAR IS RUNNING HOT, NOR HOW GAS I HAVE N MY CAR. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- MADISON, SD
I HAVE A 2004 CHEVY IMPALA THAT STARTED HAVING PROBLEMS WITH THE SPEEDOMETER. THE SPEEDOMETER WILL READ THE WRONG SPEED WHEN IT IS MOVING AND STANDING STILL. IT WOULD EVEN READ OVER 120MPH WHEN THE CAR IS TURNED OFF. I AM AN ELECTRONICS TECHNICIAN AND DO ALMOST ALL OF MY AUTO WORK MYSELF. I HAVE 2 BROTHERS THAT ARE MECHANICS. IT SEEMS TO ME THAT THE STEPPER MOTORS ARE GOING BAD INSIDE THE INSTRUMENT CLUSTER. THE CLUSTER SHOULD BE RECALLED, BUT I CANNOT WAIT FOR THIS TO HAPPEN. I FOUND A GM PARTS WEBSITE AND TRIED TO ORDER THE WHOLE NEW CLUSTER FROM THEM FOR $154.64. IT ONLY TOOK ME 20 MINUTES TO PULL THE OLD ONE OUT. I RECEIVED AN E-MAIL STATING THAT GM WILL NO LONGER LET THE AVERAGE PERSON BUY THIS INSTRUMENT CLUSTER. YOU NOW NEED TO GET IT FROM A DEALER AT A LARGELY INFLATED PRICE. WHAT A SCAM. NOT ONLY ARE WE DEALING WITH A SAFETY ISSUE, IT SOUNDS LIKE THERE IS A SCAM GOING ON ALSO. I HOPE THIS IS NOT BEING DONE TO PROTECT THE DEALERS. I THINK THAT GM NEEDS TO STEP UP TO THE PLATE AND MAKE THINGS RIGHT WITH ALL OF THESE UPSET PEOPLE. I'LL BET NONE OF THESE PEOPLE WILL BUY ANOTHER GM PRODUCT AGAIN, INCLUDING ME. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- NEVADA, OH
SECURITY LIGHT COMES ON CAR WILL NOT START BATTERY AND STARTER ALL FINE. THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM WITH THESE GMS AND STILL NO RECALL. LET THEM GO UNDER AND I HOPE THEY LOOSE THEIR HOMES AND BOATS. *TR
Source: NHTSA WEB SITE -
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2004 CHEVROLET IMPALA- LENOIR, NC
CAR INTERMITTENTLY FAILS TO START. POWER TO ACCESSORIES GOOD, BUT IGNITION WILL NOT WORK. AFTER 30 MINUTES OR SO, IT STARTS, WITH NO PROBLEMS FOR 1 -2 MONTHS, THEN IT HAPPENS AGAIN. I TOOK IT TO THE DEALER, WHO READ THE CODE AND REPLACED A PART, BUT AFTER A FEW MOTHS IT STARTED HAPPENING AGAIN. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- LOMBARD, IL
I WAS DRIVING MY CAR AND NOTICE THAT I WAS GOING 80MPH, BUT I COULD NOT HAVE BEEN GOING THAT FAST. I PULLED OVER TO THE SIDE OF THE ROAD SCARED! NOTICED THAT MY CAR WAS STILL STUCK ON 80MPH. A FEW WEEKS LATER THE GAGE THAT TELLS ME THAT THE CAR IS OVER HEATING WENT OUT ON ME AS WELL. IT COST WAY TO MUCH TO REPAIR THIS DEFECT THAT MANY PEOPLE ARE HAVING WITH THIS MAKE AND MODEL OF CAR. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- PEACHTREE CITY, GA
2004 CHEVROLET IMPALA DASHBOARD CLUSTER FAILURE. THE INSTRUMENTATION PROVIDES INACCURATE DATA, SPEED, FUEL AND TEMPERATURE GAUGES ARE NOT ACCURATE. SPEED SHOWS MORE THAN 100 MPH STANDING STILL. CAR HAS 44,000 MILES AND NO LONGER UNDER WARRANTY SERVICE. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- PLYMOUTH, MI
SPEEDOMETER GOES HAYWIRE; "TRACTION ACTIVE" SENSOR COMES ON AND MAKES A STRANGE NOISE. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- DUDLEY, MA
THE SPEEDOMETER ON MY 2004 CHEVY IMPALA WENT HAYWIRE WHILE I WAS ON A HIGHWAY. IT STARTED TO SHOOT WAY UP, TELLING ME I WAS TRAVELING 100 MPH, THEN WOULD DROP DOWN AND IT APPEARED I WAS GOING VERY SLOW. THIS WENT ON FOR A COUPLE DAYS AND THEN FROZE ABOUT 23 MPH. THIS COULD CREATE AN UNSAFE CONDITION BECAUSE YOU NEVER KNOW HOW FAST YOU ARE REALLY TRAVELING. MY SON'S 2004 CHEVY PICK UP HAD THE SAME PROBLEM, ALMOST IDENTICAL MILEAGE AND GM FIXED IT NO CHARGE. WHEN I INQUIRED ABOUT THAT, THEY SAID, "IT'S A DIFFERENT PROBLEM". MY COST TO REPAIR WAS $545; THE WHOLE INSTRUMENT CLUSTER HAD TO BE REPLACED. LOOKING ON CARCOMPLAINTS.COM, THERE ARE 106 COMPLAINTS (LAST TIME I CHECKED) FOR THE SAME ISSUE, YET GM REFUSES TO ACKNOWLEDGE THERE'S A PROBLEM WITH THE 2004 CHEVY IMPALA. *TR
Source: NHTSA WEB SITE