2009 CHEVROLET IMPALA Complaints
View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHEVROLET IMPALA- YPSILANTI, MI
I DRIVE A 2009 CHEVROLET IMPALA. ON 8-6-13 DRIVING THE FAR LANE ON THE HIGHWAY I EXPERIENCED A SERIES OF WARNING MESSAGES ON THE DASHBOARD. THE MESSAGES WERE, "SERVICE TRACTION CONTROL, ENGINE POWER REDUCED AND SERVICE ENGINE." AS THE SPEED OF THE CAR BEGAN TO REDUCE, I WENT TO MERGE INTO THE SLOW LANE TO PREPARE TO TAKE ANY NECESSARY PRECAUTIONS. BEFORE I COULD SWITCH ONE LANE A MESSAGE POPPED UP SAYING, "STEERING COLUMN HAS BEEN LOCKED." AT THAT POINT THE STEERING WHEEL BECAME VERY TIGHT ALMOST ENABLING ME TO STEER INTO THE RIGHT LANE. AT THE SAME TIME, THE VEHICLES MILEAGE HAS DROPPED DOWN TO PRACTICALLY NOTHING. LETS REMEMBER I'M ON THE HIGHWAY DURING 5:00PM RUSH HOUR. BY THE TIME THE ONCOMING TRAFFIC REACHED ME, I WAS ABLE TO GET OFF ONTO THE SHOULD OF THE HIGHWAY. I THEN GET A WARNING MESSAGE SAYING, "ENGINE HAS BEEN DISABLED." AT THAT POINT I SHUT THE CAR OFF. I'VE LOST A FAMILY MEMBER TO CAR FAILURE ON THE HIGH WAY. AT THIS POINT I SIT FOR ABOUT A MINUTE OR TWO AND THEN START THE CAR BACK UP. AFTER TURNING OVER A COUPLE OF TIMES, THE CAR STARTS AND OPERATES AT AN EXCEPTIONAL SPEED. IMAGINE HAD THE CARS BEHIND NOT BEEN PAYING ATTENTION. MAYBE THEY WERE TEXTING, FATIGUED, LOOKING BEHIND THEM OR ANYTHING TO HAVE MADE THEM NOT NOTICE THE DISABLED VEHICLE AHEAD. THIS COULD'VE BEEN A MASSIVE FATAL CRASH. MY [XXX] YEAR OLD CHILD WOULD NOT HAVE STOOD A CHANCE. AFTER RESEARCHING ON THE INTERNET THAT THIS IS A KNOWN ISSUE AND GM HAS DONE NOTHING TO JUSTIFY THE POORLY ASSEMBLED PARTS, I AM VERY UPSET AT THE LACK OF CONCERN FOR THEIR BUYERS SAFETY. AS A SINGLE PARENT, I HAD NO CHOICE BUT TO HAVE THE CAR SERVICED AS SOON AS POSSIBLE TO ELIMINATE ANY SAFETY HAZARDS TO MY CHILD. COMING OUT OF $300+ FOR SOMETHING GM SHOULD'VE RECALLED WHEN NOTIFIED IS UNACCEPTABLE. I WILL BE CONTACTING ALL SOURCES POSSIBLE TO INQUIRE ON GETTING A RECALL AND HOPEFULLY SAVING SOMEONE'S LIFE. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- BUFFALO, NY
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TURNING, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AS THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS NOT DIAGNOSED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- WINAMAC, IN
I AM HAVING PROBLEMS WITH MY 2009 CHEVY IMPALA, IT STARTED AT 43K, THE ACCELERATION PEDAL WAS CHANGED WHEN THE REDUCED ENGINE POWER/SERVICE TRACTION CONTROL CAME ON. THEN AGAIN AT 100K SAME PROBLEM, THIS TIME THE DEALERSHIP TOLD ME IT WAS A BAD THROTTLE POSITION SENSOR, THE THROTTLE BODY NEEDED TO BE CHANGED. I CHANGED IT, BUT IT CAME BACK AGAIN LESS THEN 3K MILES. I REPLACED THE THROTTLE BODY AGAIN. 3K LATER SAME THING. THE PROBLEM IS WHEN IT IS RAINING THE THROTTLE SENSORS GO NUTS. I TOOK THE CAR TO ADVANCE AUTO AND READ THE CODES, SAME AS BEFORE, P0121, P2176, THROTTLE POSITION SENSOR. ONCE IN A WHILE YOU CAN REMOVE THE BATTER LINES AND UNPLUG THE THROTTLE BODY AND MASS AIR FLOW SENSOR TO GET IT TO RESTART. OTHER TIMES YOU HAVE TO GO TO ADVANCE OR AUTOZONE TO CLEAR THE CODES IN ORDER TO GET IT TO RUN LONG ENOUGH FOR A SUNNY DAY. I HAD ONE OCCURRENCE WERE THE CAR WOULD NOT START AND IT SAID SERVICE THROTTLE POSITION. THE THROTTLE SENSOR NEEDS TO BE RECALLED BEFORE SOMEONE GET KILLED. I HAVE RENAMED MY CAR TO THE FORD IMPALA. FOUND ON THE ROAD DEAD IMPALA. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- SCITUATE, MA
WHILE MERGING ONTO A TWO LANE HIGHWAY MY IMPALA SUDDENLY LOST POWER AND I RECEIVED A "LOW ENGINE POWER" WARNING AND THEN " SERVICE TRACTION CONTROL" THE CHECK ENGINE LIGHT COMES ON AND THE CAR RUNS ROUGHLY AT REDUCED POWER - YOU NEED TO PULL OVER AND SHUT THE CAR OFF UNTIL YOU CAN START IT AGAIN. THIS IS A VERY DANGEROUS ISSUE THAT GM REFUSES TO ACKNOWLEDGE. IN THIS INSTANCE I HAD MY DAUGHTER IN THE CAR - I ALSO LOST THE POWER BRAKES. I HAVE BEEN TO TWO CHEVROLET DEALERS AND A BUICK DEALER BECAUSE THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR AND A HALF. THEY REPLACED MY THROTTLE BODY, OIL SENSOR, BATTERY AND SOMETHING ELSE AND CHARGED ME OVER $2000 FOR THE THREE VISITS AND I AM STILL EXPERIENCING THE ISSUE. I HAVE ALSO BEEN TO A LOCAL REPAIR SHOP AND HAD THE WIRING HARNESS CHANGED AND HAD SEVERAL DIAGNOSTICS DONE. AFTER ALL THIS THE PROBLEM STILL EXISTS. I NORMALLY DON'T WRITE LETTERS BUT, THIS IS A VERY DANGEROUS SITUATION AND MANY OTHERS ARE EXPERIENCING THE SAME THING BASED ON THE MESSAGE BOARDS I HAVE READ. MY CONCERN IS THAT GM REFUSED TO HELP OR ISSUE A RECALL. MY FEAR IS THAT SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE GM ANSWERS FOR THIS. THIS IS NOT GOOD FOR GM. MY HOPE IS THAT SOMEONE FINALLY ADDRESSES THIS ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST COMMUNICATION WITH GM - I WAS TOLD TO TAKE MY CAR TO A DEALER FOR A DIAGNOSTIC AT MY OWN EXPENSE. SO, BASICALLY I AM ON MY OWN AND THEY OFFERED TO DO NOTHING. JUST NOT RIGHT! *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- TALLAHASSEE, FL
ABOUT 2 MONTHS AGO I WAS ON THE INTERSTATE & I RECEIVED THE MESSAGE 'SERVICE STABILITRAK , ENGINE POWER REDUCED '. I WAS USING CRUISE CONTROL AT ABOUT 75 WHICH IMMEDIATELY CUT OFF , THE CARS SPEED DROPPED QUITE A BIT, I STOPPED FOR FUEL, TURNED THE CAR BACK ON & THE ERROR WAS GONE. JUST A FEW DAYS AGO THE SAME ISSUE HAPPENED, I WAS ONLY GOING ABOUT 40 THIS TIME, THE MESSAGE FLASHED & MY CARS POWER IMMEDIATELY BEGAN TO DROP. I COULD FEEL THE CARS HESITATION WHEN I ATTEMPTED TO ACCELERATE & THEN IT JOLTED A FEW TIMES & CRUISED FINE. THE ISSUE SEEMS TO BE A SENSOR IN THE PEDAL WHICH IS COMMON WITH THIS CAR. THE FACT THAT MY ENGINES POWER CAN CUT AT ANYTIME ,INCLUDING IN THE MIDDLE OF HIGHWAY TRAFFIC IS A SCARY THOUGHT. *TR
Source: NHTSA WEB SITE -
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2009 CHEVROLET IMPALA- CUYAHOGA FALS , OH
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND CALLED THE VEHICLE TO SLOW DOWN TO 40 MPH. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT WHEN THE FAILURE OCCURRED. THE SENDING UNIT WAS REPLACED AND THE VEHICLE BEGAN TO PERFORM NORMALLY. THE DEALER INFORMED THE CONTACT THIS WAS A KNOWN PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 81,506. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- ROGERS, TX
I NOTICED THE SERVICE STABILITITRAK LIGHT CAME ON SEVERAL TIMES BUT AFTER SHUTTING OFF THE CAR IT DOES NOT COME BACK ON UNTIL ANOTHER DAY ON JULY 1, 2013 I TOOK MY CAR TO THE DEALER SHIP IN TEMPLE TX BECAUSE OF MY EXTENDED WARRANTY, TOLD THEM THAT GAS GAUGE WAS SAYING I WAS OUT OF GAS (EVEN AFTER I FILLED IT) AND THE SERVICE STABILITITRAK CAME AND THE DAMPENER SOLENOID COULD BE BAD. THEY FIXED THE GAS GAUGE BUT TOLD ME THEY COULD NOT FIND A CODE FOR THE STABILIZER. SO 2 DAYS LATER WHEN IT CAME ON, I TOOK IT TO THEM TO SHOW THE DASH BOARD TO THEM THAT CLEARLY SAID SERVICE STABILITITRAK DID NOT SHUT OFF CAR SO THEY COULD RUN THE CODE BECAUSE THE SAID THEY COULD NOT FIND IT LAST TIME, NO CALL ALL DAY LONG WHEN I GOT OF WORK I CALLED TO FIND OUT SOMETHING THEY SAID IT WAS NOT CHECKED WHEN I ASKED IF THEY RAN THE CODE THEY SAID NO. SO TODAY THEY CALLED ME EARLY AND SAID THEY COULD NOT FIND ANYTHING. IF I CAN FIND INFORMATION ABOUT THE PROBLEM, TELL THEM , SHOW THEM AND THEY STILL CAN'T FIX THE PROBLEM.THEY WANT ME TO PAY AN ADDITIONAL DEDUCTIBLE FOR THE SAME PROBLEM I BROUGHT TO THEM IN THE FIRST PLACE. MY HUSBAND IS ASE CERTIFIED AND THE ONLY REASON WE BROUGHT IN IS BECAUSE OF WARRANTY BUT WHAT GOOD IS WARRANTY IF YOU CAN'T GET IT FIXED. MY HUSBAND ALWAYS BELIEVED IN CHEVY'S BUT NOW THEY ARE NOT MADE LIKE THEY USED TO BE!!!!!!!!! *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- NORRISTOWN, PA
I WAS DRIVING AND THE MESSAGE LOOSING ENGINE POWER AND STABILITY CONTROL SYSTEM STARTED FLASHING. THE CAR STARTED SLOWING DOWN AND I COULDN'T STEER. I HAD SOMEONE LOOK AT IT AND THEY TOLD ME WHAT WAS WRONG. I ALSO LOOKED ONLINE AND SAW THE MANY COMPLAINTS AND GM IS AWARE. I PARKED THE CAR UNTIL I AM ABLE TO HAVE IT SERVICED. THE ISSUE SEEMS TO BE A ACCELERATOR SENSOR SWITCH MALFUNCTION. IF I WAS GOING AT A FASTER SPEED OR WAS ON THE HIGHWAY THIS COULD HAVE CAUSE AN ACCIDENT. I CALLED GM AND THEY STATED THEY SEE NO REPORTED ISSUES. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- LOANGELES , CA
CHEVY IMPALA. 3.5 6CYL. VEHICLE STUCK IN PARK. ELECTRIC PIGTAIL GROUND WIRE FOR SHIFTING BROKE. VEHICLE CANNOT BE MOVED OUT OF PARK UNLESS SOLENOID IS PRESSED BELOW CENTER CONSOLE. WIRES LOOSE COULD BE POTENTIAL FIRE HAZARD. GM REFUSES TO ISSUE RECALL. TALKED TO BRANDY AT GM 800-630-2438 ON 7/1/2013 COMPLAINT NUMBER/SERVICE REQUEST [XXX]. SAYS NOTHING SHE CAN DO AND REFUSES TO ADMIT ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- FRIDLEY, MN
THE FIRST TIME MY ENGINE CONTROL LIGHTS TURNED ON WAS WHEN I WAS BACKING UP OUT OF A PARKING SPACE. AS TIME WENT BY THE LIGHTS STARTED TO COME ON CONTINUOSLY. THE LIGHTS KEPT TELLING ME TO SERVICE TRACTION CONTROL. THEN THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK MY CAR INTO FRIENDLY CHEVY IN MINNESOTA. THEY DID 3000 DOLLARS WORTH THE WORK AND NEVER FIXED THE PROBLEM I WENT IN FOR.THE LIGHTS ARE STILL COMING ON AND IT SCARES THE LIFE OUT OF ME.. I PAID 9,000 FOR IT. ALSO PUT IN 3000.00 INTO IT FOR REPAIRS. WHAT A PIECE OF JUNK. I TRIED TO TAKE IT BACK BUT THEY SAID THERE WAS NOTHING I COULD DO ABOUT IT EXCEPT TRADE IT IN FOR 3000.00 LESS THEN WHAT I PAID FOR IT.ABSOLUTELY UNACCEPTABLE!!! I WILL NEVER BUY ANOTHER CHEVROLET AGAIN. TERRIBLE SERVICE. *TR
Source: NHTSA WEB SITE