2001 CHEVROLET IMPALA Complaints

WHILE DRIVING AT NIGHT A POWER SURGE OCCURS WHICH CAUSES HEADLIGHT ASSEMBLY TO MALFUNCTION. LOW BEAM FLASHES TO HIGH BEAM. DEALER CANNOT CORRECT PROBLEM. MANUFACTURER IS AWARE OF PROBLEM, BUT DOES NOT HAVE A REMEDY. *AK CONSUMER STATES THAT THE DASH LIGHTS ARE ALSO AFFECTED BY THE POWER SURGES. *JB

WHILE MAKING A RIGHT TURN VEHICLE LOST STEERING, AND CONSUMER HIT A LIGHT POLE. DEALER REPLACED A BROKEN TIE ROD AND A- FRAME. CONSUMER SUFFERED A BRUISED ARM. PLEASE ADD AMOUNT OF DAMAGE TO VEHICLE. *AK

WHEN VEHICLE IS IN DRIVE AND YOU TAKE YOUR FOOT OFF OF THE BRAKE IT WILL START TO ROLL BACKWARDS. THIS HAPPENS WHEN YOU ARE SITTING AT A RED LIGHT OR SITTING IN YOUR DRIVEWAY. WHEN THIS OCCURS YOU HIT THE GAS AND MIGHT HIT THE CAR IN FRONT OF YOU. OR ROLL BACK AND HIT THE CAR BEHIND YOU. THE SALESMAN AT THE DEALERSHIP WERE I GOT THE CAR HAS HAD A NUMBER OF COMPLAINTS ABOUT THIS SAME PROBLEM, HIS NAME IS [XXX]. I HAVE CALLED THE CHEVROLET COMPANY TO VOICE MY PROBLEM. I AM WAITING TO HEAR BACK FROM THEM, IF YOU HAVE ANY QUESTION FEEL FREE TO CALL OR EMAIL ME AND I WILL ANSWER ANY OTHER QUESTIONS THANKYOU FOR LOOKING INTO THIS MATTER.*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CONSUMER STATES TWO OF THE POLICE DEPARTMENTS SQUAD CARS EXPERIENCED TEMPORARY LOSS OF BRAKING, DEALER STATED THE MASTER CYLINDER GASKET ON BOTH VEHICLES WERE SWOLLEN AND DEFORMED, CAUSING A LOSS OF BRAKE FLUID PRESSURE AND LOSS OF BRAKING ABILITY, REPLACEMENT PARTS WERE INSTALLED. *SLC

FRONT PASSENGER'S SEATBELT HAS BEEN REPLACED 3 TIMES. WHEN USED IT KEPT TIGHTENING AND WOULD NOT RELEASE UNLESS UNBUCKLED. AT THIS TIME BELT WILL NOT PULL OUT, AND WILL BE REPLACED FOURTH TIME SINCE MAY 2001. *AK

POWER LOCKS WOULD LOCK INTERMITTENTLY, DEALER NOTIFIED, AND INFORMED CONSUMER THAT AFTER STARTING VEHICLE HE SHOULD WAIT UNTIL THE SYSTEM HAS COMPLETED BEFORE SHIFTING INTO DRIVE. THIS WOULD CORRECT THE PROBLEM. CONSUMER WANTED TO KNOW WHY SHOULD ONE HAVE TO WAIT? *AK CONSUMER WAS ALSO INFORMED THAT IS THE WAY SYSTEM WAS DESIGNED. *YD

DURING NORMAL OPERATION THERE IS A VIBRATION AT ANY SPEED, MORE SEVERE WHEN MAKING A TURN TO EITHER SIDE. DEALERSHIP HAS EXAMINED VEHICLE, AND HAS REPLACED 'ENGINE CRADLE TWICE. VIBRATION IS STILL PRESENT, AND DEALERSHIP IS UNABLE TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

WHEN DRIVING VEHICLE WOULD MAKE A THUMPING NOISE. TOOK VEHICLE TO DEALERSHIP, AND HAD TIRES REPLACED. PROBLEM WAS GETTING WORSE. TOOK BACK TO DEALERSHIP, AND MECHANIC INDICATED THAT ALUMINUM WHEELS SHOULD BE REPLACED WITH STEEL WHEELS. HAD BEEN TO DEALER 5 TIMES FOR PROBLEM.*AK

VEHICLE "PULLS" TO RIGHT DURING OPERATION AT ANY GIVEN SPEED, DEALERSHIP HAS EXAMINED VEHICLE SEVERAL TIMES, AND CANNOT FIND A CAUSE FOR THIS PROBLEM.*AK CONSUMER STATED VEHICLE HAS BEEN INTO DEALERSHIP 3 TIMES AND WAS CHARGD FOR FRONT AND REAR ALIGNEMENT, THE LAST TIME VEHICLE WAS TAKEN INTO DEALER, CONSUMER WAS IFNORMED THAT IS JUST THE WAY THE VEHICLE IS MADE.*SLC

WHILE DRIVING OVER BUMPS IN PAVEMENT ENGINE COMPLETELY SHUTSDOWN, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK