2009 CHEVROLET IMPALA Complaints

View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CHEVROLET IMPALA
    - SOUTH AMBOY, NJ

    NOTICED THAT FRONT DRIVER'S SEAT APPEARED TO BE LOOSE. TOOK VEHICLE TO CHEVROLET DEALER WHERE IT WAS PURCHASED. UPON INSPECTION BY THE DEALERSHIP THE FOLLOWING WAS DISCOVERED '" SEAT FRAME BOLTS IN THE REAR AND SLIDES INTO SLOTS IN THE FRONT FOUND METAL FATIGUED ALLOWING SEAT TO MOVE SLIGHTLY". SINCE THE VEHICLE IS NO LONGER COVERED BY THE FACTORY WARRANTY, THE DEALERSHIP WILL NOT FIX. THE SERVICE MANAGER SUGGESTED THAT I TAKE VEHICLE TO A AUTO BODY SHOP TO SEE IF A PIECE OF METAL CAN BE WELDED ONTO THE AREA WHERE THE FRONT OF THE SEAT IS ATTACHED TO THE BODY OF THE VEHICLE. THE MAIN CONCERN THAT I HAVE IS THE SAFETY OF THE DRIVER IF VEHICLE IS INVOLVED IN A COLLISION. HOW THE METAL CAN FATIGUE IN A VEHICLE THAT IS ONLY THREE AND A HALF YEARS OLD MAKES NO SENSE. PLEASE LOOK INTO THE PROBLEM AND ADVISE. THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - EAST BEND, NC

    I HAVE A 2009 CHEVY IMPALA LT & WAS DRIVING APROXIMATELY 50MPH DOWN THE ROAD WHEN ALL OF A SUDDEN THE "SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. I SEARCHED MESSAGE BOARDS ON THE INTERNET & CAME ACROSS 297 MESSAGES FROM OTHER PEOPLE WHO OWN GM VEHICLES THAT THIS HAS HAPPENED TO. A COUPLE OF PEOPLE SAID THEIR CARS ACTUALLY CUT OFF ON THEM WHILE GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. ONE WAS INVOLVED IN AN ACCIDENT. THE PROBLEM FROM WHAT I HAVE READ HAS SOMETHING TO DO WITH THE ACCELERATOR PEDAL POSITION SENSOR OR THROTTLE BODY. FROM WHAT I HAVE READ GM KNOWS ABOUT THIS PROBLEM BUT HAS NOT DONE A RECALL ON THIS. A COUPLE OF PEOPLE POSTED THAT THEIR LOCAL CHEVY DEALERSHIP COVERED THE REPAIR EVEN THOUGH THEIR CARS WERE NO LONGER UNDER WARRANTY. I CALLED MY LOCAL CHEVY DEALERSHIP AND THEY TOLD ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. THEY SAID THAT I WOULD HAVE TO PAY FOR REPAIRS MYSELF. TO ME, THIS IS UNACCEPTABLE. I COULD HAVE A WRECK & GET KILLED OR KILL SOMEONE ELSE. I DON'T UNDERSTAND WHY A COMPANY WOULD CLEARLY KNOW ABOUT A PROBLEM WITH THEIR VEHICLES AND DO NOTHING ABOUT IT. I THINK THAT GM SHOULD COVER THE REPAIRS TO MY VEHICLE AND TO ANY OTHERS THAT ARE HAVING THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - FORT WAYNE, IN

    I HAVE A 2009 CHEVROLET IMPALA THAT I PURCHASED IN 2010. SEVERAL MONTHS LATER, THE CAR BEGAN TO READ CHECK ENGINE, SERVICE TRACTION CONTROL, REDUCED ENGINE POWER, THEN STALLS AND JERKS WHILE I'M DRIVING. IT HAPPENS INTERMITTENTLY. I TOOK IT TO AUTOZONE TO HAVE THEM CHECK THE COMPUTER CODE. THEY SAID IT WAS THE ACCELERATOR PEDAL POSITION SENSOR. THE CAR ONLY HAS ABOUT 50,000 MILES ON IT. I AM PLANNING O TAKING IT TO THE DEALERSHIP BECAUSE IT IS HAPPENING MORE OFTEN AND I AM AFRAID THAT I WILL HAVE AN ACCIDENT AS A RESULT OF THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - BURLIGANE, KS

    TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED AS NORMAL. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CHEVROLET IMPALA
    - YPSILANTI, MI

    TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED WHETHER USING THE KEYLESS ENTRY OR MANUALLY. THE CONTACT STATED THAT THE DOOR LATCH AND THE LOCK HAD TO BE REPLACED. THE CONTACT ALSO STATED THE VEHICLE HAD ALWAYS BEEN PARKED INDOORS. THE FAILURE AND THE CURRENT MILEAGES WERE 27,000. UPDATED 01/30/13*LJ UPDATED 1/31/2013 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CHEVROLET IMPALA
    - NOBLESVILLE, IN

    VEHICLE GIVES A SERVICE THROTTLE STARTING DISABLED MESSAGE AND PROMPTLY SHUTS OFF THE ENGINE. IF YOU WAIT 5 MINUTES THE CAR WILL RESTART AND PERFORM AS USUAL.....UNTIL THE NEXT TIME. SHUTTING OFF THE ENGINE AT INTERSTATE SPEEDS IS INCREDIBLY DANGEROUS AND IS GOING TO RESULT IN SOMEONE BEING KILLED. BASED UPON INTERNET SEARCHES THIS APPEARS TO BE A KNOWN ISSUE, BUT GM WILL NOT PROACTIVELY FIX THE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - LANCASTER, CA

    THE CITY ARE WORKING ON THE ROAD AND THE PAVEMENT HAD A BIG DIP IN IT AND THE CAR BOTTOM OUT ,AND THAN THE AIR BAG LITE CAME ON AND SAYS ITS THE PASSAGE SIDE. I TOOK IT TO A CHEVY SERVICE CENTER FOR REPAIRS AND THEY SAID THE PPS MODULE WENT BAD ,THE DEALER SAID NO RECALL ON IT .I THINK THIS IS NOT SAFE OR FAIR .COST TO FIX $848.00. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - BREWSTER, OH

    WAS DRIVING 35 MPH,IN A 40 MPH ZONE,STEERING LOCKED UP AND HIT A CURVE..COULD NOT STEER,THEN AFTER I HIT CURVE . STEERING WENT BACK TO NORMAL..I'M NOT GOING TO DRIVE A CAR THATS UNSAFE... *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - PORTLAND, ME

    PURCHASED VEHICLE ON 9/6/2012 USED WITH 27,479 MILES. ON 9/19/2012 WITH 27,960 MILES, I WAS ACCELERATING ON AN ONRAMP GETTING ON A HIGHWAY AND TWO MESSAGES APPEARED ON MY DASH: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL AS WELL AS THE CHECK ENGINE LIGHT. EXPERIENCE ROUGH AND HESITANT SHIFTING BETWEEN GEARS AND COULD NOT GO FASTER THAN 35MPH. WAS ABLE TO SAFELY NAVIGATE HOME ON SIDE ROADS. I TOOK IT TO THE DEALER I PURCHASED IT FROM FOR SERVICE AND WAS TOLD IT WAS READING CODE P2138 AND THE THROTTLE PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE SERVICE WAS COVERED UNDER THE DEALER'S WARRANTY AND I WAS SET TO GO. FLASH FORWARD TO 10/24/2012 WITH 29,355 MILES, I WAS DRIVING ON A SIDE ROAD AND THE SAME MESSAGES CAME UP. I CALLED ON STAR AND THEY PERFORMED A DIAGNOSTIC WHICH RESULTED IN THE COMPUTER READING CODES P2138 AND C0242. EXPERIENCED OUT OF CONTROL WHEEL SPINNING AND SENSITIVE BRAKING. TOOK IT TO A DEALER IN THE AREA I WAS CURRENTLY IN TRAVELING FOR BUSINESS AND THEY COULD NOT DIAGNOSE WITH ANY ISSUE. ALL CODES AND LIGHTS WERE NOT ENGAGED. I STILL DID NOT FEEL SAFE DRIVING MY VEHICLE DUE TO PROBLEM WITH ACCELERATOR AND HAD TOWED TO THE PURCHASING DEALER NEAR MY HOME. THEY ALSO COULD NOT DIAGNOSE WITH ANY ISSUE AS THEY COULD NOT DUPLICATE THE ERROR. THIS IS A SERIOUS SAFETY CONCERN AND A PROBLEM (ESPECIALLY ON THE HIGHWAY) WITH A POPULAR MODEL. I HAVE ALSO FILED A COMPLAINT WITH GM ON THIS ISSUE AND AM HOPING TO HAVE IT RESOLVED IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - MT PLEASANT, MI

    WHILE TRAVELING ON THE EXPRESSWAY A CHECK TRACTION SYSTEM WARNING APPEARED ALONG WITH REDUCED ENGINE POWER. AFTER APPROX. 10 MILES THE ENGINE SHUT DOWN AND I WAS FORCED TO PULL OFF TO THE SIDE OF THE ROAD. I SHUT THE ENGINE OFF AND ATTEMPTED TO RESTART AND THE STARTER WOULD NOT ENGAGE. AFTER WAITING APPROX. 3 MINUTES I WAS ABLE TO START THE CAR AND WARNING SYSTEM WAS GONE HOWEVER THE CHECK ENGINE LIGHT REMAINED. *TR

    Source: NHTSA WEB SITE