2009 CHEVROLET IMPALA Complaints
View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHEVROLET IMPALA- WILLIAMSTOWN, KY
I NOTICED SOME TIME BACK THAT WHEN APPLYING THE BRAKES THAT I WOULD GET A ROUGH VIBRATION, SUCH AS WITH BAD ROTORS. I TOOK THE CAR TO THE DEALER THAT I PURCHASED IT AT AND THEY LOOKED IT OVER AND STATED THAT EVERYTHING WAS FINE. SINCE THEN EVERYTIME I HIT THE BRAKES THE VIBRATIONS HAVE ONLY GOTTEN WORSE, IT'S TO THE POINT NOW THAT IT VIOLENTLY SHAKES THE ENTIRE CAR AND FEELS AS IF IT'S GOING TO JERK THE STEERING WHEEL RIGHT OUT OF MY HANDS. SO I MADE ANOTHER APPOINTMENT FOR THIS ISSUE AND A NEW ONE; SOMETIMES MY DASH LIGHTS WILL FLICKER AND IT WILL TELL ME IT'S 102 OUTSIDE WHEN IT'S ONLY 70 AND AUTOMATIC TIRE PRESSURE SENSOR IS WAY, WAY OFF. I HAVE ALSO NOTICED RECENTLY THAT MY FRONT TIRES HAVE BECOME EXCESSIVELY WORN ON THE OUTER EDGES TO WHERE THERE IS ONLY TREAD IN THE CENTER AND THIS SHOULDN'T BE A PROBLEM WITH ONLY 21,500 MILES ON THE VEHICLE; I SHOULD HAVE BEEN ABLE TO GET ABOUT TWICE THAT OUT OF THE FACTORY TIRES. AT MY LAST APPOINTMENT THEY HAVE STILL SAID THERE IS NO NOTABLE PROBLEMS WITH MY IMPALA. *TT
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- LARAMIE, WY
WE LIVE NEAR MOUNTAIN DRIVES. ON STEEP DESCENTS THE BRAKES WARP AND CHATTER TO THE POINT THAT THE CAR SHAKES VIOLENTLY AND IS DIFFICULT TO HOLD STEADY. THE LAST TRIP THE SHAKING WAS SO VIOLENT THAT A CUP WAS THROWN FROM THE CUP HOLDER IN THE FRONT OF THE CAR. THIS HAS HAPPENED THREE TIMES AND THREE TIMES THE DEALER HAS NOT BEEN ABLE TO CORRECT THE PROBLEM. IT IS EXTREMELY DANGEROUS AND WE NO LONGER TAKE OUR CAR INTO THE NEARBY MOUNTAINS. WE HAVE A CAR WE CANNOT DRIVE SAFELY IN OUR AREA. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- TROY, MI
SERVICE AIR BAG LIGHT HAS COME ON MULTIPLE TIMES. TAKEN INTO DEALER EACH TIME, WHICH FOUND THE FOLLOWING CODES, B001A, B0014, B0020. DEALER FOUND AND REPAIRED THE FOLLOWING, CPA CONNECTOR TO NOT BE PROPERLY INSTALLED - R&R CONNECTOR AND INSTALLED PROPERLY, CPA CONNECTOR UNDER SEAT TO BE OUT OF PLACE - R&R CONNECTOR AND PROPERLY INSTALLED, FOUND LOOSE CPA CONNECTOR ON PASS SIDE SEAT BELT PRETENSIONER - R&R CONNECTOR AND ADD DIELECTRIC, REINSTALL CONNECTOR AND CPA PROPERLY, FOUND PROGRAM UPDATE FOR RELATED COMPLAINT, PERFORMED PROGRAM UPDATE ON SDM AND RESET. WHEN SPEAKING TO SERVICE MANAGER, HE SAID THAT THERE MAYBE A CORROSION ISSUE WITH THE CONNECTORS WITHIN THE AIR BAG WIRING SYSTEM. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- RANCHO MIRAGE, CA
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO POSSIBLE SPINDLE ARM PROBLEM CAUSING PREMATURE TIRE WEAR *TGW THE CONSUMER STATED HE HAD TO REPLACE THE TIRES TWICE, DUE TO THE DEFECT. THE DEALER INFORMED THE CONSUMER THERE WAS NOTHING WRONG WITH THE VEHICLE AND SUGGESTED THE CONSUMER ROTATE THE TIRES MORE. *JB
Source: CONSUMER LETTER -
2009 CHEVROLET IMPALA- BUDA , TX
FRONT TIRES HAVE EXCESSIVE WEAR ON THE INSIDE AND OUTSIDE OF THE TIRES ONLY. ORIGINAL GOODYEAR INTEGRITY TIRES ARE STILL ON THE CAR. REAR TIRES ARE FINE AND LOOK "NORMAL". AFTER READING ABOUT OTHER ISSUES LIKE THIS IT MAKES ME BELIEVE THERE IS SOME SORT OF ISSUE WITH THE ALIGNMENT OF THE CAR. I AM CONCERNED ABOUT THE SAFETY OF MY VEHICLE. IT WILL NOT PASS INSPECTION AS IT IS. I WILL HAVE TO REPLACE THE TIRES BECAUSE THERE IS NO TREAD ON THEM EXCEPT FOR IN THE MIDDLE OF THE TIRES WHICH IS REALLY ODD. NOT SURE HOW MANY PEOPLE HAVE THIS PROBLEM. THIS IS MY SECOND IMPALA AND I'VE NEVER HAD THESE ISSUES BEFORE. I HAVEN'T CONTACTED THE DEALERSHIP YET ABOUT THIS. I WILL SEE WHAT THEY HAVE TO SAY. *TR
Source: NHTSA WEB SITE -
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2009 CHEVROLET IMPALA- POCATELLO, ID
CAR WAS PURCHASED IN MAY OF 2009; FRONT TIRES BECAME SEVERELY WORN AS I ADDED MILES TO IT, AS WELL AS THE VEHICLE SHAKING MY ENTIRE BODY WHILE DRIVING IT. (MY PASSENGERS ALSO REPORTED TO ME THAT THEIR WHOLE SEAT AREA WAS SHAKING.) HAD TIRES ROTATED AND BALANCED AND SHAKING CONTINUED. NOW, I AM AFRAID TO DRIVE IT AT HIGH SPEEDS. CHECKED WITH MY DEALERSHIP AND THEY SAID THEY HAVE HAD NO NOTICES OR RECALLS ON THIS PROBLEM. I NEED HELP, AND SOON. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- MORRISVALE, PA
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHENEVER YOU ARE DRIVING DOWN A HILL THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY AND THE BRAKES OVERHEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSTALLED NEW ROTORS UNDER THE WARRANTY BUT WITHIN TWO MONTHS THE IDENTICAL FAILURE OCCURRED. THE VEHICLE WAS TAKEN AGAIN TO A MECHANIC WHO INSTALLED NEW BRAKE PADS AND HEAT SHIELDS BEHIND THE ROTORS SO THEY WOULD NOT OVERHEAT BUT THE FAILURE RECURRED WITHIN A MONTH. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- INDEPENDENCE, IA
THE STEERING SHAKES SO VIOLENTLY WHEN BRAKES ARE APPLIED WHEN NEEDED TO SLOW SUDDENLY IN TRAFFIC OR LEAVING THE INTERSTATE THAT HAVE TO RELEASE THE BRAKE AND APPLY BRAKE SEVERAL TIME TO SLOW DOWN. INSTALLED NEW ROTORS AND LESS THEN 3000 MILES HAD TO HAVE THEM TURNED ALSO BALANCE ALL WHEELS, THEY WARPED AGAIN AFTER NOT EVEN 500 MILES. I'M AFRAID WHEN I NEED TO USE THE BRAKES IN A EMERGENCY SITUATION I AM NOT GOING TO BE ABLE TO STOP IN TIME.
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 CHEVROLET IMPALA- ALLENTOWN, PA
A 2009 CHEVY IMPALA POLICE PACKAGE CRUISER CAR CAME INTO OUR SHOP THIS MORNING . THE COMPLAINT WAS OF CHIRPING TIRES SOUND AROUND TURNS.UPON INSPECTION WE FOUND THAT THE RIGHT LOWER CONTROL ARM HAS BROKEN AWAY FROM THE BUSHING AREA. CAUSING THE ALIGNMENT TO BE OFF AND THE CONTROL ARM TO BE UNSTABLE. THIS CONDITION COULD HAVE LEAD TO A ACCIDENT IF GONE UNDETECTED OR RESULTED IN LOSS OF CONTROL DURING A HIGH SPEED PURSUIT. THIS IS THE SECOND VEHICLE TO HAVE THIS CONDITION. WE HAVE GROUNDED OUR FLEET OF CRUISERS SO THEY CAN BE BROUGHT IN AND INSPECTED ONE AT A TIME.WE HAVE FOUND ONE ADDITIONAL CAR THAT THE ARM IS CRACKED BUT NOT YET BROKEN THROUGH. ALL OF THE DEFECTS HAVE BEEN ON THE RIGHT SIDE UPTO NOW. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- DILLSBURG, PA
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE EXPERIENCED A TIRE BLOW OUT. THE CONTACT ALSO STATED THAT HE FELT THE VEHICLE WAS CAUSING THE TREADING ON BOTH TIRES TO WEAR EXCESSIVELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 35,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE