2004 CHEVROLET IMPALA Complaints
View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CHEVROLET IMPALA- CEDAR RAPIDS, IA
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE INSTRUMENT PANEL GAUGES STOPPED WORKING. PRIOR TO THE FAILURE, THE HEATER UNIT SHUT OFF WITHOUT WARNING. IN ADDITION, AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, IT FINALLY STARTED AND DROVE ROUGHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE FAILURES WERE RELATED TO THE SECURITY SYSTEM IN THE CONTROL PANEL. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS. RECENTLY, THE DRIVER MESSAGE CENTER AND HORN WERE NOT OPERATING, AND THE TRANSMISSION WAS NOT RUNNING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND CURRENT MILEAGE WAS 27,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- FOUNTAIN HILLS, AZ
THE ELECTRICAL CLUSTERS SUDDENLY STOPPED WORKING. ALL THE GAUGES ON MY PANEL DO NOT WORK. THIS INCLUDES MPH, FUEL, RPM, ETC. HAS ANYONE ELSE HAD THIS SUDDENLY HAPPEN? SHOULD IT BE RECALLED? *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- EASTLAKE, OH
2004 CHEVY IMPALA, 3.4L -- SPEEDOMETER STOPS WORKING AFTER DRIVING THE CAR FOR ABOUT AN HOUR. THE PROBLEM SEEMS MORE PRONE TO APPEAR IF YOU ARE ON THE FREEWAY GOING A NEARLY CONSTANT SPEED FOR A SUSTAINED AMOUNT OF TIME. SPEEDOMETER WILL WORK NORMALLY ON SHORT TRIPS, OR AFTER THE CAR HAS BEEN SITTING FOR A WHILE. EVENTUALLY, AT SOME POINT, THE PROBLEM HAPPENS AGAIN. SPECIFICALLY UPON FAILURE, WHEN THE VEHICLE IS DECELERATING, THE SPEEDO NEEDLE DROPS, EVENTUALLY TO 0 (ZERO), BUT WILL NOT GO BACK UP AGAIN. THIS STARTED HAPPENING AFTER I PURCHASED THE CAR USED (FROM A DEALERSHIP), SO THERE'S NO TELLING FROM MY PERSPECTIVE HOW LONG IT'S REALLY BEEN HAPPENING. THE CAR HAD APPROX. 71000 MILES ON IT AT THE TIME OF PURCHASE. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- DEPERE, WI
I AM HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA LS, AND THE SPEEDOMETER THAT IS IN IT. IT HAS ON NUMEROUS OCCASIONS GOTTEN STUCK AT VARIOUS SPEEDS AND WILL ONLY GO BACK DOWN BY STARTING AND TURNING THE CAR OFF NUMEROUS TIMES. THIS IS VERY HARD ON THE STARTER AND IS HORRIBLE FOR GAS MILEAGE. THIS PROBLEM IS ALSO A VERY SERIOUS PROBLEM IN THAT YOU DON'T KNOW HOW FAST YOU ARE GOING AT ANY POINT AND TIME, AND I CAN NOT TRUST WHEN IT IS WORKING OR NOT. IT COULD ALSO HAVE SIGNIFICANT LEGAL RAMIFICATIONS IF I GET PULLED OVER. THAT IS SOMETHING THAT I CAN NOT AFFORD BOTH FINANCIALLY AND CAREER-WISE. I AM A PARAMEDIC AND MY DRIVING RECORD CAN NOT AFFORD TO BE AFFECTED OR IT WILL AFFECT MY JOB. I HAVE DONE NUMEROUS WEB SEARCHES REGARDING THIS PROBLEM AND HAVE FOUND THAT THOUSANDS OF PEOPLE HAVE BEEN HAVING THE SAME TYPES OF PROBLEMS WITH THEIR 2004 IMPALAS AS WELL AS OTHER 2004 CHEVY VEHICLES. I HAVE ALSO CONTACTED CHEVROLET ABOUT THE PROBLEM, AND THEY HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THESE PARTICULAR INSTRUMENT CLUSTERS, THEY ARE NOT WILLING TO FIX THE PROBLEMS WITH THEM, NOR ARE THEY WILLING TO HELP CONSUMERS WITH GETTING THEIR VEHICLES FIXED. I WOULD PLEASE LIKE TO HAVE A CONFIRMATION THAT THIS COMPLAINT HAS BEEN READ BY SOMEBODY AND THAT SOMETHING IS BEING DONE TO CORRECT THIS ISSUE WITH CHEVROLET. THANK YOU, TIMOTHY LORENZ *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- TULSA, OK
I HAVE A 2004 CHEVROLET IMPALA, THE SPEEDOMETER AND TEMPERATURE GAUGE ON THE INSTRUMENT PANEL DOES NOT WORK PROPERLY. THE SPEEDOMETER SHOWS ALL DIFFERENT SPEEDS EVEN IF THE CAR IS NOT MOVING. THE TEMPERATURE GAUGE DOES NOT WORK AT ALL. I AM ALSO BEGINNING TO DOUBT THAT THE FUEL GAUGE IS CORRECT. I WAS TOLD BY MY CHEVROLET DEALER THAT THE COST OF REPAIR WILL BE AROUND $700.00. I LEARNED TODAY ON A NEWS REPORT THE GENERAL MOTORS ACKNOWLEDGES THE PROBLEM ON THEIR SUV'S AND PICK-UP TRUCKS, BUT NOT ON THE IMPALA'S. I AM STILL TRYING TO SAVE THE $700.00 FOR THE REPAIR. *TR
Source: NHTSA WEB SITE -
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2004 CHEVROLET IMPALA- LOWELL, IN
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 54 MPH, THE SPEEDOMETER WORKED INTERMITTENTLY FOR TWO MONTHS UNTIL IT FINALLY FAILED. A FRIEND OF THE CONTACT, WHO OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE, WAS EXPERIENCING THE SAME FAILURES. THE SPEEDOMETER HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- KLAMATH FALLS, OR
DRIVING AT NIGHT WITH HIGH BEAMS ON, ALL LIGHTS WENT OUT, APPROX. 10 MINS LATER STARTED FUNCTIONING AGAIN BUT DID IT TWICE MORE IN 10 MILES. SINCE THAT TIME SPEEDOMETER AND TACHOMETER ARE ERRATIC, IF THEY FUNCTION AT ALL. REPAIR SHOP STATED THAT DASH COMPUTER, REPLACED IT BUT DID NOT CORRECT PROBLEM. BEEN RUNNING W/O HIGH BEAMS SINCE AND HAVE TO USE GPS FOR SPEED. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- LAWRENCEBURG, KY
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING THE KEY IN THE IGNITION. HE EVENTUALLY COULD NOT GET IT TO TURN AT ALL, WHICH PREVENTED HIM FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WILL BE TOWED TO THE DEALER SOON. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- LONDON, KY
2004 CHEVROLET IMPALA LS, SPEEDOMETER IS WAY OFF. SOMETIMES SHOWS 60 MPH WHEN PARKED, OR UP TO 160 MPH ON INTERSTATE, WHEN TRAVELING 65 OR 70. NO WAY TO KNOW WHAT ACCURATE SPEED IS, AND COULD BE DANGEROUS. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- OXFORD, AL
I HAVE A 2004 IMPALA THAT HAS AN ERRATIC SPEEDOMETER MOVEMENT. I HAVEN'T HAD AN ACCIDENT AS A RESULT OF THIS PROBLEM, BUT IT HAS CAUSED ME TO BECOME CONFUSED AND ANXIOUS ABOUT MY EXACT SPEED. I AM CONCERNED ABOUT THE POSSIBILITY OF HAVING AN ACCIDENT AS A RESULT OF THIS PROBLEM. I HAVE CONTACTED GM'S CUSTOMERS SERVICE ABOUT THIS PROBLEM AND REQUESTED THEY CORRECT IT UNDER WARRANTY. THEY REFUSED TO COMPLY WITH MY REQUEST. I KNOW THIS IS A PROBLEM WITH OTHER GM VEHICLES THAT IS BEING CORRECTED UNDER A RECALL. I BELIEVE IT TO BE THE SAME PART FAILURE, ONLY DIFFERENT TYPE VEHICLE. IF I SHOULD HAVE AN ACCIDENT AS A RESULT OF THIS SITUATION I BELIEVE GM WILL BE LIABLE. SOMETIMES THE SPEEDOMETER APPEARS TO BE WORKING CORRECTLY AND THIS ONLY ADDS TO THE CONFUSION WHEN IT ISN'T CORRECT. MY WIFE HAS DRIVEN AT EXCESSIVE SPEEDS NOT KNOWING THE SPEEDOMETER WASN'T CORRECT. WE FIRST REPORTED THIS PROBLEM TO A CHEVORLET DEALERSHIP OCT. 2007 ALTHOUGH WE HAD FIRST NOTICED A PROBLEM MONTHS EARLIER. THE PROBLEM PROGRESSIVELY WORSENED. NOW IT'S BECOME A REAL PROBLEM, NOT KNOWING HOW FAST I'M GOING AND ESPECIALLY IN HEAVY TRAFFIC AT UNKNOWN SPEEDS. *TR
Source: NHTSA WEB SITE