2009 CHEVROLET IMPALA Complaints
View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHEVROLET IMPALA- CHERAW, SC
I PURCHASED A 2009 CHEVY IMPALA FROM A LOCAL DEALERSHIP ON 05/12/10 THE CAR WAS SOLD AS NEW 32 MI. ON 05/20/10 CAR WAS TAKEN BACK TO DEALERSHIP FOR DRIVEABILITY PROBLEMS, A REAR SWAY BAR WAS INSTALLED AT FIRST OIL CHANGE I WAS ALERTED BY SERVICE ATTENDANT THAT CAR HAD SEVERE RUST AND CORROSION PROBLEMS ON UNDERSIDE OF CAR I HAD ANOTHER INDEPENDENT MECHANIC INSPECT CAR, HE SAID BRAKE LINES AND OTHER PARTS WERE SO EATEN AWAY BY CORROSION THAT HE CONSIDERED THIS TO BE A SAFETY ISSUE I RETURNED CAR TO DEALERSHIP FOR INSPECTION DEALERSHIP REFUSED TO INSPECT PROBLEM, WAS TOLD CAR HAS LOTS OF WARRANTY LEFT AND IF BRAKE FAILURE OCCURS THEY WILL LOOK AT IT THEN I THEN TOOK CAR TO ANOTHER INDEPENDENT MECHANIC AND WE MADE VIDEO ---DVD--- OF UNDERSIDE OF CAR AND GOT A STATEMENT FROM MECHANIC TO VERIFY PROBLEM I AM TAKING CAR TO ANOTHER CAR DEALERSHIP IN ROCKINGHAM NC TO GET ANOTHER OPINION AND VERIFY I CAN FURNISH YOU WITH A COPY OF DVD AND STATEMENTS FROM MECHANICS TO VERIFY PLEASE LET ME KNOW WHERE TO MAIL SUMMARY--- I THOUGHT THAT I WAS GETTING A GOOD CAR FROM A REPUTABLE MANUFACTURE AND DEALERSHIP---WHAT I GOT WAS A BUCKET OF RUST AND CORROSION AND POTENTIAL SAFETY CONCERNS TO WORRY ABOUT----THIS IS A NEW CAR 3611 MI. ON ODOMETER NOW---HAVE YOU HAD ANY OTHER SIMILAR COMPLAINTS ON NEW 2009 CHEVY IMPALAS?---RUST AND CORROSION IN ALL ON UNDER CARRIAGE FROM BUMPER TO BUMPER------------------THANK YOU *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- SUN CITY WEST, AZ
2009 CHEVROLET IMPALA. CONSUMER STATES EXTREME VIBRATION, SEVERE STEERING DIFFICULTIES AND BRAKE UNRESPONSIVENESS *TGW THE CONSUMER STATED THE BRAKES WERE FROZEN IN ONE POSITION . THE DEALER MACHINED THE FRONT ROTORS AND SANDED THE PADS. THE ENGINE SHUT DOWN AND THE CONSUMER HAD TO DRIVE IN 3RD GEAR. *JB
Source: CONSUMER LETTER -
2009 CHEVROLET IMPALA- CAMERON, TX
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE PASSENGER HAD HER HAND OUT THE WINDOW WHEN THE WINDOW BEGAN TO INDEPENDENTLY CLOSE. THE WINDOW CLOSED WITH THE PASSENGERS RING FINGER CAUGHT IN THE WINDOW AND SEVERED THE END JOINT OF HER FINGER. THE CONTACT WAS CONCERNED THAT THERE WAS NOT A SENSOR THAT WOULD STOP THE WINDOW FROM CLOSING WHEN OBSTRUCTED. THE MANUFACTURER ADVISED THAT THERE WAS NOTHING THEY COULD DO TO ASSIST THE CONTACT. THE FAILURE AND CURRENT MILEAGE WAS 49,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- CHANITLLY, VA
WE WERE DRIVING THROUGH THE MOUNTAINS IN OUR 2009 CHEVY IMPALA WHEN WE CAME UPON A STEEP GRADE. I APPLIED THE BRAKES TO PREVENT FROM ACCELERATING TOO FAST DOWNHILL. ABOUT HALFWAY DOWN THE FRONT END OF VEHICLE VIOLENTLY SHOOK AS I APPLIED THE BRAKES. THE LONGER I APPLIED THEM, THE WORSE THE VIBRATION. IF I WERE IN AN EMERGENCY BRAKING SITUATION, I KNOW THAT MY STOPPING DISTANCE WOULD BE SEVERELY AFFECTED. LUCKILY, I WASN'T PUT IN THAT SITUATION THIS TIME, BUT NEXT TIME I MIGHT NOT BE THAT FORTUNATE. THIS PROBLEM IS NOTHING NEW FOR CHEVY - I HAD THE EXACT SAME PROBLEM WITH A 1995 CHEVY CAVALIER I OWNED SOME YEARS AGO. IT APPEARS CHEVY HAS DONE NOTHING TO FIX THE PROBLEM ON ITS VEHICLES. WHY DID MY TAX DOLLARS GO TO THIS CAR COMPANY?!? *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- BEAVER FALLS, PA
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED HE HAD EXPERIENCED BRAKE FAILURE SINCE THE DATE OF PURCHASE. WHEN THE BRAKES WERE APPLIED, THE PEDAL WOULD PULSATE ABNORMALLY. THE BRAKES WOULD ALSO MAKE AN ABNORMAL NOISE SIMILAR TO SCRAPING METAL WHEN APPLIED. THE DEALER REPLACED THE REAR ROTORS AND BRAKE PADS THREE TIMES BUT TO NO AVAIL. IN ADDITION, THE CONTACT ALSO STATED WHEN THE GEAR SHIFTER WAS PLACED IN PARK; THE VEHICLE WAS ABLE TO DRIFT FORWARD AND BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE AND THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 8,143 AND THE CURRENT MILEAGE WAS 17,009.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 CHEVROLET IMPALA- BELLE VERNON, PA
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 50 TO 60 MPH DOWN A MOUNTAIN, THE VEHICLE STARTED SHAKING. HE ENGAGED THE BRAKES AND SHIFTED INTO A LOWER GEAR. THE FAILURE ONLY OCCURRED WHEN HE WAS DRIVING DOWN THE MOUNTAINS. HE STATED THE FAILURE WAS CAUSED BY THE ROTORS. THE DEALER ADVISED HIM THAT THERE WERE NO RELATED RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 31,000. UPDATED 08/24/10.*LJ THE CONSUMER STATED THE BRAKES WOULD HEAT UP ON LONG DOWNHILL GRADES. UPDATED 08/25/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- ALTUS, AR
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT TIRES HAVE WORN VERY RAPIDLY. UPON RESEARCHING THE FAILURE THE CONTACT STATED THAT THE RECOMMENDED PSI IS 44 BUT THE MANUFACTURER RECOMMENDED 30 PSI. DURING ROUTINE MAINTENANCE THE CONTACT WAS INFORMED THAT HE SHOULD PURCHASE NEW TIRES AND HAVE THE ALIGNMENT DONE AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,886.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- O'FALLON, IL
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE DEALER PERFORMED A FRONT END ALIGNMENT AND THE VEHICLE CONTINUED TO PULL TO THE RIGHT WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE WHEELS REALIGNED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE WHEELS ALIGNED AGAIN, ADJUST THE TOW AND CENTER THE STEERING WHEEL. THE DEALER LATER INFORMED THE CONTACT THAT THE VEHICLE NEEDED ANOTHER WHEEL ALIGNMENT. THE FAILURE MILEAGE WAS 21,981. UPDATED 08/27/10. *LJ THE CONSUMER STATED THE VEHICLE HAS UNEVEN TREAD WEAR. UPDATED 08/3010*JB UPDATED 08/31/10*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- BALTIMORE, MD
I HAVE A 2009 CHEVY IMPALA LT. RIGHT AFTER I BOUGHT THIS CAR, I FOUND THAT THERE IS A VISION DISTORTION WITH THE WINDSHIELD. THE DEALER REPLACED IT RELUCTANTLY, AFTER I DISCUSSED WITH THEM. HOWEVER, THERE IS STILL VISION DISTORTION WITH THE NEW ONE, JUST AT DIFFERENT SPOTS. IT IS DANGEROUS TO HAVE VISION DISTORTION IF I LOOK FAR AHEAD. IT CAUSE DIZZINESS AND TIREDNESS VERY EASILY AND IT IS DANGEROUS TO THE DRIVER AND OTHER ROAD USERS. I AM WONDERING IF THIS IS A COMMON ISSUE. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- HAMPSTEAD, NC
MY CAR PREMATURELY WEARS FRONT TIRES OUT. BY 4200 MILES, MY FRONT TIRES WERE SHOWING THE CORDS. I HAD OWN A 2008 IMPALA (SAME MODEL) AND AT 4000 MILES THE FRONT TIRES WERE BALD. THIS HAS BEEN CONSTANT WITH THIS VEHICLE AND THE PREVIOUS VEHICLE. THE DEALER HAS ALIGNED THIS VEHICLE AND STATES THAT THERE IS NO PROBLEM!! IF I WASN'T AWARE OF THIS, MY TIRES WOULD BLOW OUT!!!!! *TR
Source: NHTSA WEB SITE