2009 CHEVROLET IMPALA Complaints

View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 CHEVROLET IMPALA
    - MONESSEN, PA

    2009 CHEVROLET IMPALA *GR THE CONSUMER STATED WHILE DRIVING DOWN A STEEP HILL, THE FRONT END OF THE VEHICLE VIBRATED AND IT WAS DIFFICULT TO CONTROL THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TOOK THE DEALER AND WAS INFORMED THERE HAD BEEN SEVERAL COMPLAINTS WITH THE VEHICLE'S ROTORS AND THEY SUGGESTED THE CONSUMER SHIFT THE VEHICLE IN 3RD GEAR. THE CONSUMER WAS TOLD THE ROTORS WERE TOO SMALL FOR THE VEHICLE.

    Source: CONSUMER LETTER
  • 2009 CHEVROLET IMPALA
    - UNION, KY

    I RENTED A GM IMPALA FROM ENTERPRISE RENTAL CAR IN FLORENCE, KY ON MARCH 28TH. THE GAS PEDAL BECAME DETACHED FROM THE BRACKET DURING NORMAL DRIVING. ON MARCH 28 OR MARCH 29TH. IT WAS REPORTED TO ENTERPRISE THE EVENING OF MARCH 29TH WHEN IT WAS DISCOVERED. ENTERPRISE RENTAL FAILED TO TAKE ANY ACTION IN A TIMELY MANNER UNTIL THE VEHICLE WAS RETURNED. THIS IS A SAFETY COMPLAINT AGAINST GM FOR THE GAS PEDAL BEING ABLE TO FALL OFF AND ENTERPRISE RENTAL FOR FAILURE TO REACT TO A SAFETY HAZARD CONDITION. LUCKILY THERE WAS NOT ACCIDENT RELATED TO THIS PRODUCT FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - BUTLER, PA

    BOUGHT CERTIFIED IMPALA WITH 38000 MILES. HAS 12MONTH/12000 MILE WARRANTY. NOTICED PULSATING IN BRAKES AND THEY SAID IT WAS ROTORS NEEDED TURNING, BUT CERTIFICATION PAPERS STATE CAR IS SOLD AS IF NEW. SO ROTORS SHOULD BE COVERED. THEY WANTED TO CHARGE ME TO FIX THE PROBLEM THAT THE CERTIFIED WARRANTY SHOULD TAKE CARE OF. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - AUBURN, MI

    TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. HE STATED THAT THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING AT ANY SPEED. HE EXPERIENCED THE FAILURE FIVE TIMES. THE MOST RECENT FAILURE OCCURRED WHILE DRIVING 60 MPH WHEN THE VEHICLE ACCELERATED UP TO 65 MPH ON ITS OWN. HE TOOK THE VEHICLE TO THE DEALER AND THEY REFUSED TO CHECK IT. REPORT 71-807159815 WAS FILED WITH THE MANUFACTURER WHO AGREED TO CONTACT THE DEALER. THE CONTACT WILL TAKE THE VEHICLE BACK TO THE DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CHEVROLET IMPALA
    - SURPRISE, AZ

    A DEAD BATTERY AT THE AIRPORT PARKING LOT IN A 2009 CHEVROLET IMPALA MAY NOT SEEM LIKE A PROBLEM, HOWEVER THERE IS NO MECHANICAL TRUNK RELEASE FROM INSIDE THE VEHICLE AND MY BACK SEAT DOESN'T FOLD DOWN, SO I COULDN'T CRAWL INTO THE TRUNK TO TRIP THE EMERGENCY RELEASE, I WAS UNABLE TO GET TO MY JUMPER CABLES. THEN WHEN I TRIED TO GET THE KEY OUT OF THE IGNITION TO LOCK THE CAR TO GO MAKE A CALL. GUESS WHAT WITH THE BATTERY DEAD I COULDN'T GET THE KEY OUT OF THE IGNITION EITHER. A HUGE CONCERN OF MINE IS THIS; IF THAT CAR WAS INVOLVED IN AN ACCIDENT, WHERE THE BATTERY WAS DESTROYED, THERE WOULD NOT BE ANY MEANS TO ACCESS THE TRUNK WHERE EMERGENCY EQUIPMENT IS STORED, SUCH AS FIRST AID KITS, FIRE EXTINGUISHERS. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - MORENO VALLEY , CA

    I HAVE A 2008 CHEVY IMPALA AND MY CAR JUST CUTS OFF WHILE IM DRIVING AND THE KEY GETS LOCKED IN THE IGNITION AND THE DEALERSHIP SAID IT WAS THE AFTERMARKET STEREO SO I TOOK IT OUT IT HAS HAPPENED 4 TIMES SINCE I HAVE SPENT CLOSE TO $700 TO FIX THIS PROBLEM AND NO RESULTS WHAT IF MY CAR WOULD HAVE WENT OUT ON ME ON THE FREEWAY OR SOMETHING BECAUSE IT WENT OUT LAST NIGHT WHEN I WAS DRIVING IN THE MIDDLE OF TURNED THE WHOLE CAR JUST LOCKED THE STEERING WHEEL AND TURNED OFF. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - HURLEY, NY

    LOSE CONTROL OF VEHICLE ON WET ROADS. BRAKE ROTORS NEEDED REPLACEMENT AT 12,000, 22,000 & 33,000 MILES. TIRES ALSO REPLACED 3 TIMES BECAUSE OF EXCESSIVE WEAR ON INSIDE OF BACK TIRES. CAR OUT OF ALIGNMENT CAUSING REAREND TO "PUSH" CAR IN WET WEATHER. DEALER CAN'T GET CAR ALIGNED PROPERLY. VEHICLE SITS AT DEALER BECAUSE IT IS UNSAFE FOR MY FAMILY TO DRIVE DEALER CUT ROTORS 1ST TIME REPLACED 2ND AND CUT 3RD TIME. EACH TIME THEY REPLACED THE BRAKE PADS. AT 12,000 DEALER REPLACED TIRES AFTER COMPLAINTS THAT VEHICLE ALMOST KILLED OUR ENTIRE FAMILY GOING 35 MPH ON INTERSTATE 80 IN RAIN. GM RECALLED POLICE IMPALAS FOR SAME ISSUE BUT REFUSE TO RECALL CONSUMER IMPALAS PLEASE HELP BEFORE MORE INNOCENT PEOPLE ARE KILLED. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - YORK, SC

    2009 CHEVROLET IMPALA VEHICLES IN CAR POOL WHERE I WORK HAVE FRONT SEAT HEADRESTS THAT ARE HARD AS A BRICK WITHOUT ANY PADDING OVER THE STEEL CENTER FRAME. THESE HARD HEADRESTS OFFER NO PROTECTION IN A REAR END COLLISION AND WILL KILL THE FRONT OCCUPANTS. SIDES OF FRONT OF THE HEADREST ARE PADDED BUT NOT CENTER. *TR

    Source: NHTSA WEB SITE
  • 2009 CHEVROLET IMPALA
    - HARBOR BEACH, MI

    TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE CONTACT TURNED ON THE AIR CONDITIONER, AFTER A FEW MINUTES A STRONG ODOR CAME OUT OF THE AIR VENTS IN THE VEHICLE. THE DEALER INFORMED HER THAT THERE WAS A BUILD UP OF MOLD IN THE AIR DUCTS; HOWEVER, NO REPAIRS WERE MADE. THE FAILURE HAS CONTINUED TO OCCUR. THERE WERE NO PRIOR WARNINGS. THE FAILURE AND CURRENT MILEAGES WERE 5712. UPDATED 10/21/09.*LJ UPDATED 10/22/09.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 CHEVROLET IMPALA
    - SAN JOSE, CA

    TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRICAL COMPONENTS IN HER VEHICLE WENT HAYWIRE. THE LIGHTS WOULD FLASH ON AND OFF, THE AIR CONDITIONER FAILED INTERMITTENTLY, THE HEATING UNIT WAS INOPERABLE, AND THE DOORS WOULD LOCK AND UNLOCK BY THEMSELVES. IN ADDITION, THE VEHICLE LOST ALL POWER AND WOULD NOT START. THE DEALER ATTEMPTED TO MAKE SEVERAL REPAIRS TO CORRECT THE FAILURES, BUT WAS UNSUCCESSFUL. IT WAS LATER DISCOVERED THAT THE AFTERMARKET ALARM SYSTEM WAS WIRED INCORRECTLY AND CAUSED THE ELECTRICAL FAILURES. THE DEALER REFUSED TO MAKE REPAIRS AND ADVISED THE CONTACT TO CALL GENERAL MOTORS TO SEE IF THEY WOULD REPAIR THE VEHICLE. GENERAL MOTORS ALLOWED THE DEALER TO MAKE THE REPAIRS, BUT THE NECESSARY PARTS WERE UNAVAILABLE. THE VEHICLE IS CURRENTLY AT THE DEALER. THERE WERE 82 MILES ON THE VEHICLE AT THE TIME OF PURCHASE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 472.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE