2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - FALLSTON, NC

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. THE DETAILS OF THE CRASH WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED A CONCUSSION FROM HITTING HER HEAD ON THE STEERING WHEEL OF THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - ALBANY, GA

    MY CAR WILL NO LONGER MOVE WHEN PLACED IN DRIVE OR IN ANY OF THE LOWER GEARS. IT MOVES FINE IN REVERSE. THE REPAIR FACILITY TOLD ME IT WAS THE I OUT DRUM. THE ONLY WAY TO REPLACE IT IS WITH A NEW DRUM THAT HAS UPDATED SPECIFICATIONS. THERE HAS BEEN PROBLEMS WITH THE CURRENT INPUT DRUM THAT HAS RESULTED IN THE NEED FOR AN I PUT DRUM WITH UPDATED SPECS. IF THERE IS PROBLEMS WITH THE ORIGINAL DRUM SHOULD NOT A RECALL BE ISSUED?

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - SPOKANE, WA

    THE CAR IS EQUIPPED WITH AN PASSLOCK ANTITHEFT SYSTEM THAT REGULARLY FAILS. THERE ARE HUNDREDS OF THE SAME COMPLAINTS BY OWNERS ALL OVER THE INTERNET. THE CAR WON'T START FOR AT LEASE 10 MINUTED BECAUSE IT THINKS IT'S BEING STOLEN. SOMETIME IT WON'T START AT ALL AND I HAVE TO UNHOOK THE BATTERY AND TRY TO BYPASS THE SYSTEM. I LEARNED THAT THIS HAS HAPPENED TO OTHERS WHILE DRIVING ALMOST CAUSING A COLLISSION. THE DEALERSHIP I GO TO ACTS LIKE THEY'VE NEVER HEARD OF IT AND CAN'T FIX IT. IT'S UNSAFE FOR MY WIFE AND KID TO BE RIDING IN.

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - PALM BAY, FL

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT AND HER HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - SPOKANE, WA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MIAMI, FL

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - PERTH AMBOY, NJ

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - PULLMAN, WA

    I BOUGHT MY 2004 CHEVROLET IMPALA (3800 V6 ENGINE) NEW, WHICH HAS NOW LESS THAN 12,000 MILES, & I DROVE PRIMARILY FOR RUNNING ERRANDS. ONE MONTH AGO, ITS BODY COMPUTER MEMORY WENT BONKERS. THE DAY AFTER I RETURNED AFTER XMAS, I WENT TO GET GROCERY. AS THE CAR WAS NORMAL THE PREVIOUS DAY, I DID NOT EXPECT ANY PROBLEM. HOWEVER, UPON FINISHING SHOPPING 30 MINUTES LATER, I FOUND THE CAR (1) HONKING NON-STOP, (2) ITS DOME LIGHTS COULD NOT BE TURNED OFF, (3) THE 'DOOR AJAR' WARNING JINGLED ALL THE WAY ' EVEN THOUGH I STOPPED BY ROADSIDE TO ENSURE ALL DOORS WERE CLOSED. ON TOP OF THAT, (4) THE TURNING SIGNALS (BOTH LEFT & RIGHT) STOPPED WORKING. ABOUT 5 MINUTES AFTER RETURNING HOME AND LOCKING UP THE CAR, (5) THE HONKING/DOME LIGHTS/DOOR WARNING STARTED AGAIN. ALTHOUGH I RESET THE CONTROL PANEL, THE PROBLEMS DID NOT GO AWAY. I THEREFORE TOOK THE CAR TO THE DEALER, BUT THEIR MECHANIC COULD NOT FIND THE CAUSES OFFHANDEDLY, AND AN APPOINTMENT WAS MADE TO THOROUGHLY CHECK THE CAR WITH DIAGNOSTIC INSTRUMENTS. HOWEVER, ON THE DAY OF THE APPOINTMENT (1/26/16), EVERYTHING WAS NORMAL AGAIN, AND DIAGNOSTIC TESTS COULD NOT FIND ANYTHING WRONG BY THE DEALER. TODAY (2/12/16), THE TURNING SIGNALS MALFUNCTIONED AGAIN BRIEFLY AND WORKED AGAIN, BUT (6) THE INSTRUMENT PANELS WERE ALL ERRONEOUS, WITH READINGS OF FUEL, COOLANT TEMPERATURE, TACHOMETER ABOVE LIMITS - EVEN WHEN THE CAR IS STATIONARY. I EXPECT THAT IT IS A MATTER OF TIME THAT (7) THE SPEEDOMETER WILL ALSO GO DEFECTIVE. AT THAT TIME, THE DASH BOARD WILL HAVE TO BE REPLACED AS A WHOLE, COSTING MORE THAN $500 DOLLARS. OBVIOUSLY, THE COMPUTER SYSTEM IS NOT WORKING RIGHT. I SHOULD ADD THAT MY CAR HAS BEEN MAINTAINED REGULARLY WITH THE DEALER. I HOPE MY REPORT WILL BRING NHTSA'S ATTENTION TO THE ABOVE PARTS/WORKMANSHIP PROBLEMS OF GM.

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - POLLAND, OH

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT TURNED OFF THE HIGH BEAM HEADLIGHTS AND THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE CONTACT HAD TO PARK THE VEHICLE AND MANIPULATE THE HIGH BEAM SWITCH ON THE STEERING COLUMN IN ORDER FOR THE LIGHTING/ELECTRICITY TO RETURN. IN ADDITION, THE VEHICLE RECEIVED A RECALL REPAIR FOR THE IGNITION KEY WHERE THE KEY WAS REPLACED. AFTERWARDS, WHEN THE KEY WAS IN THE IGNITION AND TURNED, THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED AND THE KEY WAS IN THE ON POSITION, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT HAD TO MANIPULATE THE KEY IN THE START POSITION SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH ON THE STEERING COLUMN AND BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS OVER 10 YEARS OLD, THEY WERE UNABLE TO ASSIST WITH THE REPAIR. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 42,536.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - KALAMAZOO, MI

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE