2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - MOUNT AIRY, NC

    TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN BACKING UP, PLACING THE VEHICLE IN GEAR, OR DRIVING AT ANY SPEED, THE VEHICLE MAKES A CLICKING OR THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH INTERIOR TRANSMISSION FAILURE. THE COST OF THE REPAIR WAS $2,700. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,875 AND FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - RALEIGH, NC

    THERE IS A CLICKING SOUND COMING FROM THE STEERING COLUMN WHEN TURNING ...STARTED AFTER ABOUT 25,000 MILES......IT ALWAYS OCCURS, EVERYTIME, AND IS VERY ANNOYING. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - ROCKY MOUNT, NC

    DRIVING HOME, SUDDENLY THE SPEEDOMETER STOPPED WORKING AND PASSED 60 MPH AND WAS INCREASING WHILE I STARTED ACCELERATING FROM COMPLETE STOP. IT REACHED 110 MILES TILL MY NEXT STOP, WAS STUCK AT 110 AGAIN AND GOING UP AGAIN WHEN I STARTED ACCELERATING TILL THE ARROW WAS POINTING SOUTH AND STOPPED MOVING. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - COLLEGE PARK, GA

    LAST YEAR AROUND THIS SAME TIME I WAS DRIVING TO WORK AROUND 4:30 AM ON I 85 NB IN ATLANTA, GA. GOING TO WORK WHEN MY CAR SUDDENLY WENT TOTALLY DARK. I DIDN'T REALIZE IT UNTIL I GOT TO A STRETCH OF HIGHWAY THAT HAD NO LIGHTS. IT WAS VERY SCARY CAUSE I DIDN'T KNOW IF ANY OF THE OTHER CARS COULD SEE ME. I GOT OFF THE HWY AT THE 1ST EXIT AND WAITED UNTIL DAYLIGHT TO GO CONTINUE TO WORK. I WENT TO THE 1ST MECHANIC THAT OPENED AND THE LIGHTS WERE WORKING AGAIN SO THE MECHANIC COULDN'T FIND ANYTHING WRONG. 1 YEAR LATER ON 2/12/08, MY 7YEAR OLD SON AND I WENT TO THE DRUG STORE TO GET HIS MEDICATION AND AS WE WERE DRIVING UP SR 139, I NOTICED THAT I COULDN'T SEE THE ROAD!!! AGAIN, I'M ON A STRETCH OF ROAD WITH NO STREET LIGHTS AND THIS TIME I HAVE INTERIOR LIGHTS, BLINKERS AND PARKERS, BUT I HAVE NO HEADLIGHTS. I IMMEDIATELY PULLED OVER AND CUT THE CAR OFF HOPING TO RESET THE COMPUTER OR WHATEVER WAS CAUSING THE PROBLEM AND WHEN I RESTARTED THE CAR THE HEADLIGHTS STILL DIDN'T COME ON. I WAITED APPROX 45 MINUTES AND STILL IN THE DARK. I WAS SOOO AFRAID BECAUSE I HAD MY SON WITH ME AND I HAD ABOUT 2.5 MILES TO GO BEFORE GETTING HOME. I TOOK MY CHANCES AND DROVE HOME TRYING TO BE AS CAREFUL AS POSSIBLE AS ONCOMING CARS FLASHED THEIR LIGHTS AT ME AND HONKED. MY SON WAS SCARED AND KEPT ASKING IF OTHER CARS WERE GOING TO HIT US OR IF THEY COULD SEE US. I TRIED TO STAY CALM FOR HIM, BUT TRUTHFULLY, I WAS SCARED STUPID. I'VE BEEN READING UP ON SIMILAR SITUATIONS LIKE THIS AND GM HAS GOT TO STEP UP AND FIX THIS PROBLEM. WHY SHOULD IT TAKE FOR SOMEONE TO LOOSE THEIR LIFE FOR GM TO TAKE NOTICE??? I'VE OWNED A 99 GRAND AM, 00 OLDSMOBILE ALERO & NOW THE THE 04 IMPALA. I THOUGHT THAT I HAD MOVED UP AND BOUGHT A REALLY GOOD CAR THAT I LOVED NOT A DEATH MACHINE. MY NEXT CAR MIGHT HAVE TO BE A NISSAN OR A TOYOTA. MY GRANDMA & MOM ONLY BUY TOYOTAS AND HAVE NEVER HAD THESE TYPES OF PROBLEMS. BUT I'M TRYING TO KEEP MY FELLOW AMERICANS EMPLOYED EVEN THOUGH I'VE LOST MY JOB. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - MADISON, MS

    COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS FAILED TO DEPLOY. BODY SHOP OWNER STATED THAT IT APPEARED THAT THE WIRES TO THE AIRBAG HAD BEEN SLICED DURING THE ACCIDENT. FRONT BUMPER, HOOD, AND FENDERS HAD TO BE REPLACED. RADIATOR AND CONDENSER HAD TO BE REPLACED. BODY OF THE VEHICLE HAD TO BE SQUARED. ROTORS AND BRAKES REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - MANDEVILLE, LA

    I HAVE A 2004 CHEVY IMPALA. RECENTLY THE SPEEDOMETER NEEDLE GETS STUCK AND NEVER GETS BACK TO 0. CHEVY HAS FAILED TO REALIZE THIS AS A RECALL AND INSTRUCTS ALL PARTIES TO PAY $500 TO FIX THIS ISSUE. I WOULD BE HELPFUL IF AN AGENCY LIKE THIS ONE STEPS IN AND HAS CHEVROLET TAKE OWNERSHIP TO THIS VERY SERIOUS AND POSSIBLE LIFE THREATENING HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HARRISON, MI

    THE TEMPERATURE WAS 10 BELOW ZERO AND MY HEATER BLOWER QUIT WORKING CAUSING ALL OF THE WINDOWS TO ICE UP ON THE INSIDE. FORTUNATELY, I WAS ABLE TO GET THE CAR HOME SAFELY. I CHECK THE FUSES, BUT COULD FIND NO BLOWN FUSES. I TOOK IT INTO THE DEALER THE NEXT DAY (MONDAY) AND, THANKFULLY IT WAS REPAIRED UNDER MY G.M. EXTENDED WARRANTY AT NO COST TO ME. I HAD 69,560 MILES ON THE CAR AT THAT TIME. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - BLUE SPRINGS, MO

    2004 CHEVY IMPALA INSTRUMENT PANEL FAILURE. CONSUMER STATES THAT THE CRUISE CONTROL SET TO 70 AND DRIVER WAS ONLY MOVING ABOUT 40 MPH. SPEEDOMETER READ 140 MPH AND CONSUMER WAS NOT GOING THAT FAST. *KB

    Source: CONSUMER LETTER
  • 2004 CHEVROLET IMPALA
    - COLVER, PA

    WE PURCHASED OUR 2004 IMPALA NEW IN MAY OF 2004. THERE ARE CURRENTLY 56,000 MILES ON IT. THE SPEEDOMETER ACTS CRAZILY AND WE ALSO HAVE THE NOISE AND VIBRATION THE STEERING COLUMN. THE DEALERSHIP SAYS THE STEERING SHAFT WILL COST AT LEAST $100 AND A NEW INSTRUMENT CLUSTER $300. THAT DOESN'T INCLUDE THE COST OF LABOR AND STATE SALES TAX! THESE DEFECTS NEED TO BE ADDRESSED . I AM ALMOST FEARFUL TO LET MY WIFE DRIVE THIS CAR. AFTER READING ALL THESE COMPLAINTS, I CAN'T BELIEVE THE GOVERNMENT IS FAILING THE AMERICAN CONSUMER TRYING TO BUY AMERICAN PRODUCTS. NO WONDER THE FOREIGN CAR COMPANIES ARE EATING DETROIT'S LUNCH! *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HAMMEN, IN

    TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE FOR THE ENGINE FAILED. ONE MONTH LATER, THE SPEEDOMETER FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,500 AND FAILURE MILEAGE WAS 61,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE