2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - BROWNSTOWN, MI

    VEHICLE HAS BEEN STALLING INTERMITTENTLY AT ANY SPEED. VEHICLE HAS STALLED A TOTAL OF TEN TIMES. THE VEHICLE HAS BEEN TAKEN TO THE LOCAL MECHANIC SHOP FIVE TIMES AND THE DEALERSHIP TWICE BUT NO CODES WERE FOUND DURING TESTING. SO FAR I HAVE HAD NEW PLUGS/WIRES (TUNE-UP), NEW COIL PACK, NEW IGNITION MODULE AND NEW CRANK SENSOR, AND NEW FUEL FILTER. THE VEHICLE COMPLETELY DIES AT ANY SPEED. TOLD POSSIBILITY OF BAD FUEL PUMP BUT DEALERSHIP CANNOT BE 100% CERTAIN THIS WILL FIX THE PROBLEM. WHILE DRIVING AT 70-75 MILES AN HOUR THE CAR COMPLETELY SHUTS DOWN. IT IS A MIRACLE I HAVE NOT BEEN SEVERELY HURT OR KILLED. PROBLEMS BEGAN IN MAY 2007 AND HAVE BEEN ONGOING SINCE THEN. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - BOWIE, DC

    I HAVE A 2004 CHEVROLET IMPALA. I HAVE HAD TO REPLACE BRAKES AND ROTORS FOR THIS CAR A FEW TIMES A YEAR. THE ROTORS ARE CONSTANTLY GETTING WARPED WITH ORIGINAL GM ROTORS AND BRAKE PADS. IN 2005, I WAS IN A CAR ACCIDENT IN WHICH THE WHEELS LOCKED AND I WAS UNABLE TO STEER THE CAR AWAY FROM CRASHING INTO A CURB INSIDE A HEAVILY TRAVELED TUNNEL. AT FIRST, I THOUGHT THAT IT WAS THE WET ROADS DUE TO RAIN. HOWEVER, AFTER REPLACING ROTOR AND BRAKES CONSTANTLY, I RESEARCHED AND FOUND OUT THAT A NHTSA ISSUED A RECALL FOR BRAKES IN JUNE OF 2004. THE CAMPAIGN # IS 04V28700. I CALLED GM AND THEY SAID THAT THERE WERE NO RECALLS ISSUED FOR MY VIN#. I INFORMED THEM THAT THE NHTSA RECALL DID NOT SPECIFY PARTICULAR 2004 IMPALAS BUT THE WHOLE MODEL YEAR. THEY GAVE ME THE CASE #71-546836626 AND SAID THAT THEY HAVE NO RECORD OF A RECALL FOR MY CAR. WHAT CAN I DO TO HAVE THIS PROBLEM RESOLVED? *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - KISSIMMEE, FL

    WE BOUGHT AN IMPALA CHEVROLET 2004 NEW IN 2004. THERE WERE A FEW PROBLEMS WITH IT. INSTRUMENT PANEL CLUSTER -AND SPEEDOMETER GAUGE DID NOT WORK AND NOISES CAME FROM THE INSTRUMENT PANEL. STEERING GEAR POPPED/CLANKING NOISE HEARD AND SENSED FROM FRONT END. ALSO, SEEMED LIKE SOMETHING WAS WRONG WITH THE TRANSMISSION BECAUSE IT DID NOT CHANGE GEARS CORRECTLY, AND IT KIND OF BUMPED WHEN ACCELERATING, APPEARED AS IF ENGINE DID NOT WANT TO ACCELERATE. THERE WAS A DELAYED START, MAY BE NECESSARY TO HOLD KEY IN START SEVERAL SECONDS UNTIL STARTING OR TURNING BACK AND TRYING AGAIN. SOMETIMES KEY LOCKED IN AND WON'T TURN. TOOK TO DEALER, BUT IT DID NOT DO IT FOR THEM. *AK ON THE STEERING GEAR THE STEERING INTERMEDIATE SHAFT WAS REPLACED ON 11/19/05. AGAIN THE NOISE WAS BACK AND ON 07/17/07 THE STEERING INTERMEDIATE SHAFT WAS LUBRICATED. ON OTHER ISSUES REPAIRS ARE TO COSTLY. DO NOT FEEL SECURE ON VEHICLE THESE PROBLEMS HAVE BEEN GOING ON FOR THE PAST TWO YEARS.

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HOBOKEN, NJ

    PREVIOUSLY THIS YEAR THE SPEDOMETER WOULD BE STUCK AT A HIGHER SPEED THAN THE VEHICLE WAS MOVING, AT A STANDSTILL IT WOULD SHOW 50MPH. THAT HAS RESOLVED SPONTANEOUSLY, NOW HOWEVER THE FUEL GAUGE IS SHOWING 3/4 OF A TANK WHEN IT WAS EARLIER AT 1/4 AND I HAVE NOT ADDED ANY FUEL, IT IS NOT DROPPING BELOW 3/4 OF A TANK DESPITE DRIVING THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - ST LOUIS, MI

    TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SHUTTERS AND SHAKES WHEN THE BRAKES ARE APPLIED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT MILEAGE IS 38,000 AND FAILURE MILEAGE WAS 31,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - BAKERSFIELD, CA

    INSTRUMENT PANEL CLUSTER- TEMP GAUGE NO LONGER WORKING, SPEEDOMETOR WAS READING 30MPH WHEN ACTUAL DOING 60-70MPH SPEEDOMETOR HAS RECENTLY RESET ITS SELF OKAY FOR NOW STILL NO TEMP. REALITIVE TELLS ME IT'S COMMON FOR GM SHOP IS REPAIRING IPCS' DAILY.IF THIS IS THAT COMMON THERES A PROBLEM WITH PRODUCT!!

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - CYPRESS , TX

    TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE VEHICLE CAUGHT FIRE IN THE DASHBOARD AREA AND THEN SPREAD TO THE HOOD. THE FIRE OCCURRED TWO TO THREE MONTHS AFTER THE VEHICLE WAS PURCHASED. A RELATIVE SUSTAINED INJURIES TO THE HAND DUE TO THE FIRE. THE CAUSE OF THE FAILURE WAS ELECTRICAL. THERE IS NO FIRE OR POLICE REPORT. THE VEHICLE WAS REPAIRED, BUT THE CONTACT DOES NOT KNOW THE SPECIFICS OF THE REPAIR WORK. THREE MONTHS AFTER THE REPAIRS WERE COMPLETED, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE BEGAN VIBRATING WHEN THE BRAKES WERE DEPRESSED. THIS FAILURE OCCURRED WHILE DRIVING 20 MPH OR MORE. THE BRAKES AND THE DISC WERE REPLACED AND ALIGNED. THE FAILURE CONTINUED TO OCCUR AND THE BRAKES WERE REPLACED WITHIN A MONTH. THE MECHANIC STATED THAT THE DISC FAILED WHICH CAUSED THE BRAKES TO FAIL. THE CONTACT DETECTS THE SMELL OF FUEL WITHIN THE VEHICLE. THE FUEL GAUGE HAS FAILED TO OPERATE NORMALLY SINCE THE REPAIRS WERE PERFORMED. THE FUEL GAUGE INDICATED THAT THE FUEL LEVEL WAS FULL; HOWEVER, THE ENGINE SHUT OFF AND THERE WAS NO FUEL IN THE VEHICLE. THERE WAS ALSO THE PRESENCE OF FUEL ON THE GROUND AFTER ADDING FUEL TO THE VEHICLE. THE DEALER HAS NOT DIAGNOSED THE CAUSE OF THE FUEL GAGE FAILURE OR THE ODOR. THE INSPECTOR STATED THAT THE VEHICLE MAY NOT PASS INSPECTION DUE TO THE FUEL ODOR IN THE INTERIOR. ALTHOUGH THE BRAKES WERE REPAIRED TWICE, THE VIBRATION CONTINUED TO OCCUR. THE ENGINE SIZE WAS UNKNOWN. THE CONTACT CAN PROVIDE RECEIPTS FOR ALL OF THE REPAIRS THAT WERE PERFORMED, INCLUDING AN INSURANCE REPORT. THERE IS NO FIRE OR POLICE REPORT. THE CURRENT MILEAGE IS 81,000 AND FAILURE MILEAGE WAS 45,000. UPDATED 08/15/07.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - KNOX, TN

    I HAVE BEEN HAVING TROUBLE WITH THE CAR STARTING. WE THOUGHT IT WAS THE BATTERY. WE BOUGHT A NEW ONE. IT DID NOT HELP. WHEN A MECHANIC LOOK AT IT HE SAID THAT IT MAY BE A NEUTRAL SAFETY SWITCH. HE TOLD ME HOW TO START IT , FIRST I HAVE TO HAVE THE KEY ON THE ON POSITION AND THE CAR IN NEUTRAL TO START IT. THIS HELPED, BUT I WAS WONDERING IF ANYONE ELSE HAS HAD ANY PROBLEM LIKE THIS?*AK

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - WORCESTER, MA

    TL-* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE SITTING AT A STOP SIGN A PICK UP TRUCK CRASHED INTO THE REAR END OF CONSUMER'S VEHICLE AND CAUSED IT TO CRASH INTO THE DRIVER'S SIDE DOOR OF ANOTHER VEHICLE. THE DRIVER SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER , A CHILD, WAS IN THE REAR SEAT ON THE DRIVER'S SIDE DURING THE CRASH, THE REAR SEAT BELT DISENGAGED, AND HIT THE PASSENGER IN THE EYE, RESULTING IN A BLACK EYE AND A CONCUSSION. THE DRIVER SUSTAINED BACK INJURIES. THE ROAD CONDITIONS WERE CLEAR AT THE TIME OF THE CRASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE REASON THE AIRBAG DID NOT DEPLOY OR WHY THE REAR SEAT BELT DISENGAGED. THE FAILURE AND CURRENT MILEAGE WERE 36,000. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - GREAT LAKES, IL

    ON OCT 6TH 2005, WHILE DRIVING THE DEPARTMENT ISSUED 2004 CHEVROLET IMPALA, POLICE PATROL SQUAD CAR, I NOTICED A UNFAMILUAR VERY STRONG FOUL ODOR WHEN I WOULD TURN ON THE HEATER. UNKNOWN TO ME AT THE TIME, BUT AFTER I SUFFERRED INITIALLY AN INHALATION INJURY WHICH NEARLY KILLED ME BY SUFFICATING ME CAUSING MY BLOOD PRESSURE TO ESCALATE THEREBY CAUSING ME TO SUFFER DUEL ANYURSM' OF THE UPPER THORACIC VEIN AND THE ABDOMINAL VEIN. I WAS FLOWN VIA FLIGHT-FOR-LIFE HELICOPTER TO A TRAUMA CENTER, HOSPITALIZED IN INTENSIVE CARE, LEFT INCAPACITED ME FOR FOUR MONTHS AND WITHOUT AN INCOME. I AM NOW LEFT WITH INTERNAL SCAR TISSUE ON MY AORTA VEIN. MY POLICE SUPERVISOR VISITED ME IN INTENSIVE CARE IN THE HOSPITAL AND INFORMED ME THAT THE MECHANIC FROM THE DEALERSHIP WHICH SERVICES OUR FLEET OF LEASED VEHICLE, INSPECTION RESULTS INDICATED THAT THE ELECTRICAL SYSTEM WAS OVERCHARGING THE BATTERY AND AS A RESULT THE BATTERY BEGAN TO OVERHEAT GIVING OFF BATTERY ACID FUMES WHICH EXPLAINED THE FOUL ODOR. *JB

    Source: NHTSA WEB SITE