2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - EVERGREEN PARK, IL

    DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THERE WAS A POPPING NOISE AT ANY SPEED. THERE WAS AN NHTSA RECALL, # 04V287000, REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - COREA, ME

    DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE ENGINE REVVED WITHOUT WARNING AND ACCELERATED OUT OF CONTROL HITTING SEVERAL OBSTACLES. THE VEHICLE WAS TOTALED. THE DEALER HAS BEEN ALERTED. *AK

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - HARTWELL, GA

    WHEN TURNING THE STEERING WHEEL THERE IS A CLUCKING SOUND COMING FROM THE FRONT END> IT SOUNDS LIKE SOMETHING IS LOOSE. TOOK IT TO THE CHEVY DEL. AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM THAT ALL IMPALAS MAKE THIS NOISE AFTER SO MANY MILES. THEY SAID THEY WOULD HAVE TO REPLACE THE STEERING SHAFT. THIS CAR HAS 50,000 MILES AND THEY TELL ME THEY STEERING SHAFT NEED TO BE REPLACED. THIS TELLS ME THEY HAVE A PROBLEM WITH THEIR PARTS AND THEY KNOW THERE IS A PROBLEM AND THEY DO NOT WANT TO FIX IT. NOW STEERING SHAFTS SEEM TO ME TO BE A VERY IMPORTANT PART OF THE CAR AND THAT IF IT FAILS SOMEONE IS GOING TO GE HURT. SO DOES THIS MAKE IT A SAFETY PROBLEM? *NM

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - DAVENPORT, IA

    THIS VEHICLE HAD A HEAD GASKET REPAIRED UNDER STANDARD 3 YEAR/36,000 MILE WARRANTY. WE ARE NOW TOLD WE HAVE ANOTHER HEAD GASKET OR HEAD PROBLEM AT 49,000 MILES. THIS APPEARS TO BE AN ENGINE MANUFACTURER PROBLEM OR I GOT A LEMON ENGINE FROM CHEVROLET? *JB

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - IRVING, TX

    WHEN TURNING LEFT OR RIGHT THERE IS A CLICKING SOUND COMING FROM THE TURN IN THE STEERING. DURING THE TURN IT FEELS AS THOUGH THERE IS A BREAK IN THE STEERING LINE. IT SEEMS AS IF IT WERE A CHAIN I WOULD SAY ITS MISSING ABOUT 4 LINKS. I TOOK IT IN FOR THIS PROBLEM ABOUT 6 MONTHS AGO AND IT WAS RESOLVED FOR A WHILE. I WAS TOLD THE STEERING COLUMN NEEDED TIGHTENING. HERE IT IS DOING THE SAME THING FOR THE LAST 2 MONTHS. NOW I NOTICE THE BRAKING IS NOT STOPPING IN THE MANNER IT SHOULD. I HAVE NEARLY REARENDED A FEW PEOPLE IN THE LAST 2 MONTHS OR CONTINUED JUST PAST THE STOP LINE AT AN INTERSECTION. *JB

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - SPRING GROVE , IL

    I WAS DRIVING HOME ONE NIGHT AT ABOUT 9:30 IN THE COUNTRY AND IT WAS PITCH-BLACK WHEN ALL OF A SUDDEN MY HEADLIGHTS GO OUT. I HAD TO BE GOING ABOUT 55 MPH WHEN THIS OCCURRED. THEY WOULDN'T COME BACK ON UNTIL I PULLED THE DIMMER SWITCH IN AND OUT REPEATEDLY. LUCKILY I WAS FAMILIAR WITH THE AREA TO COME TO A STOP WITHOUT INCIDENT. WITHIN THE NEXT COUPLE OF DAYS I WILL BE TAKING MY CAR IN TO A DEALER AND GET AN INSPECTION. *NM

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - MINDEN CITY, MI

    DT*: THE CONTACT STATED THE HEAD LIGHTS FAIL INTERMITTENTLY WITHOUT WARNING. THE PROBLEM BEGAN FOUR MONTHS AGO AND THE VEHICLE WAS TAKEN TO SERVICE DEALER WHO REPLACED AN UNKNOWN MODULE. THE PROBLEM HAS NOW RETURNED AND THE HEAD LIGHTS GO OUT WITHOUT WARNING AND RE ILLUMINATE WITHOUT WARNING. MANIPULATING THE SWITCH DOES NOT AUTOMATICALLY MAKE THE LIGHTS RE ILLUMINATE. THE CONTACT IS PLANNING TO MAKE AN APPOINTMENT WITH THE DEALER LATER TODAY FOR INSPECTION. THE VEHICLE IS A POLICE CRUISER.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - PITTSBURGH, PA

    DT*: THE CONTACT STATED WHILE DRIVING 55MPH, SMOKE WAS NOTICED COMING FROM THE BACK REAR WINDOW. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE PROCEEDED TO ERUPT INTO FLAMES AND ENGULF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND PROVIDED A WRITTEN REPORT. THE FIRE MARSHALS REPORT STATED THE FIRE WAS ELECTRICAL AND STARTED WITH A SHORT IN THE WIRING TO THE REAR DEFROSTER. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED TOTALED.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - EUGENE, OR

    THE JACK SUPPLIED WITH A 2004 CHEV IMPALA WAS USED FOR THE FIRST TIME ON ASPHALT SURFACE ON A LESS THAN 1% GRADE. WHILE THE VEHICLE WAS JACKED UP TO REPLACE A TIRE WITH NO STRESS ON THE WHEEL OR VEHICLE, THE JACK FAILED AND DROPPED THE VEHICLE TO THE GROUND. THE JACK BENT AND THE CENTER ALL THREAD SCREW ALSO BENT. THE OEM SUPPLIED EQUIPMENT IS INADEQUATE TO ELEVATE THE VEHICLE SAFELY TO REPLACE A FLAT TIRE. *NM

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - ARVADA, CO

    MY HUSBAND WAS GOING ABOUT 35 MPH WHEN A TRUCK PULLED OUT IN FRONT OF HIM. HE COULD DO NOTHING BUT HIT HIM ALMOST STRAIGHT ON (T-BONE). HE DID APPLY THE BRAKES AND WAS WEARING HIS SEAT BELT BUT STILL CRUSHED HIS STERNUM ON THE STEERING WHEEL. THE AIR BAGS DID NOT DEPLOY! HE HAS BEEN IN TERRIBLE PAIN AND WAS VERY RELIEVED HE DID NOT HAVE MORE SERIOUS INJURIES. ALTHOUGH I THINK HIS IS QUITE SERIOUS!*JB

    Source: NHTSA WEB SITE