2002 CHEVROLET MALIBU Complaints
View complaints related to 2002 CHEVROLET MALIBU. The complaints found here are submitted by actual consumers with first hand experience. There are more than 560 complaints submitted for the 2002 CHEVROLET MALIBU. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET MALIBU- NEWPORT NEWS, VA
2002 CHEVROLET MALIBU. CONSUMER STATES A LIGHT SIGN IS NOT WORKING PROPERLY. *TGW
Source: CONSUMER LETTER -
2002 CHEVROLET MALIBU CLASSIC- MEDINA, OH
2002 CHEVROLET MALIBU CLASSIC. CONSUMER WRITES IN REGARDS TO SAFETY RECALL. *TGW THE IGNITION LOCK CYLINDER WAS REPLACED. *JB
Source: CONSUMER LETTER -
2002 CHEVROLET MALIBU- FLORENCE, NJ
UPDATE - FAULTY IGNITION SWITCH/LOCK CYLINDER FAILURE: IGNITION KEY COULD NOT BE REMOVED AFTER PARKING THE VEHICLE. GEAR WAS IN PARK AND BRAKE WAS DEPRESSED (WOULD NOT MOVE EITHER). COULD NOT TURN THE KEY OR START THE VEHICLE. TRIED EVERYTHING. VEHICLE WAS TOWED TO STS IN EWING NJ. THEY WORKED ON THE VEHICLE AND WERE ABLE TO FREE UP THE KEY FROM THE IGNITION, HOWEVER WHEN THEY REINSERTED THE KEY THEY COULD NOT TURN THE IGNITION/ START THE CAR. THE BRAKE STAYED DEPRESSED AND THEY COULD NOT GET THE GEAR OUT OF PARK. THEY HAD TO REPLACE THE ENTIRE IGNITION UNIT, INCLUDING THE IGNITION SWITCH, AS THE LOCK CYLINDER WASN'T WORKING. THEY ORDERED THE PARTS AND RECEIVED THE CODE FROM A LOCAL CHEVROLET DEALER. TOTAL COST TO REPLACE PARTS AND REPAIR WAS $689.75. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE, AND OTHER GM VEHICLES WERE RECALLED FOR THIS PROBLEM (14113C PART OF 14092). THERE WAS ALSO A RECENT RECALL (14350) AS THE DEALER HAD TO INSTALL A KEY INSERT AND KEY RINGS TO PREVENT AN UNINTENDED IGNITION KEY ROTATION. I BELIEVE MY CURRENT IGNITION PROBLEM IS RELATED TO THESE RECALLS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET MALIBU- BALTIMORE, MD
THE CAR WAS TAKEN IN FOR ROUTINE MAINTENANCE. UPON INSPECTION THE GM MECHANIC SHOWED ME THAT THE BRAKE LINES WERE COMPLETELY RUSTED OUT. THERE ARE OTHER PARTS OF THE UNDER BODY THAT HAVE A LOT OF CORROSION. THERE IS POTENTIAL RISK OF FAILURE WHICH COULD LEAD TO AN ACCIDENT. THE CAR HAS UNDER 100,000 MILES ON IT, IS GARAGE KEPT AND VERY WELL MAINTAINED. UPON FURTHER RESEARCH, THERE HAVE BEEN MANY COMPLAINTS AND ACCIDENTS RELATING TO THIS SPECIFIC ISSUE ON GM VEHICLES. DISCUSSING THE PROBLEM WITH GM CUSTOMER SERVICE, IT WAS TOLD THAT IT WOULD THE RESPONSIBILITY OF THE LOCAL DEALER TO WORKOUT A METHOD OF PAYMENT BUT GM WAS ESSENTIALLY NOT GOING TO BE OF ANY HELP. THE LOCAL DEALER CLEARLY HAS NO INCENTIVE TO TO BARE THE COST OF THE REPAIR. THIS IS A ENGINEERING DESIGN FLAW THAT SHOULD BE TAKEN CARE OF BY THE OEM. OTHER VEHICLES BY GM HAVE HAD THIS PROBLEM BUT NO RECALL OR ACKNOWLEDGMENT OF THIS ISSUE IS PRESENT. OTHER OEM HAVE HAD SIMILAR PROBLEMS AND QUICKLY ADDRESSED IT HAS A FREE REPAIR/RECALL TO THE THEIR CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET MALIBU- FLORENCE, NJ
IGNITION KEY COULD NOT BE REMOVED AFTER PARKING THE VEHICLE. GEAR WAS IN PARK AND BRAKE WAS DEPRESSED (WOULD NOT MOVE EITHER). COULD NOT TURN THE KEY OR START THE VEHICLE. TRIED EVERYTHING. VEHICLE WAS TOWED TO STS IN EWING NJ. THEY ARE WORKING ON THE VEHICLE AND IT APPEARS THEY NEED TO REPLACE THE ENTIRE UNIT, INCLUDING THE IGNITION SWITCH, AS THE LOCK CYLINDER ISN'T WORKING. THEY WILL NEED TO GET THE CODES FROM A CHEVROLET DEALER. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE, AND THERE WAS A RECENT RECALL (14350) AS THE DEALER HAD TO INSTALL A KEY INSERT AND KEY RINGS TO PREVENT AN UNINTENDED IGNITION KEY ROTATION. I BELIEVE MY CURRENT IGNITION PROBLEM IS RELATED TO THAT RECALL. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET MALIBU- DETROIT, MI
I TURN THE KEY TO START MY CAR. I DRIVE TO THE CORNER TO MAKE A RIGHT TURN ONTO THE MAIN STREET. THE TURN SIGNAL DOES NOT WORK. THIS HAS NOT HAPPENED BEFORE. I THEN TURN ON THE TURN SIGNALS LEFT TO CHANGE LANES AND MAKE A LEFT TURN AND THE SIGNALS DON'T WORK AGAIN. THEN I COME TO A STOP AT A LIGHT AND THE HORN GOES OF ON ITS OWN AND I HAD TO PULL OVER AND TRIED TO STOP THE HORN BY TURNING OFF THE CAR. THE HORN IS STILL GOING. I TURN THE CAR BACK ON AND THE HORN IS STILL GOING AND THE LIGHTS STILL ARE NOT WORKING. I HIT WITH AN OPEN HAND THE HORN TWICE AND IT STOPS, BUT THE TURN SIGNALS STILL DOESN'T WORK. THEN A FEW WEEKS LATER, THE HEADLIGHTS CANNOT BE ADJUSTED. THE WHEEL THAT ADJUSTS THE LIGHTS FROM BRIGHT TO DIM DOESN'T WORK. YOU CANNOT ADJUST THE LIGHTS AND IF YOU TRY, ALL THE LIGHTS, INSIDE AND OUT GO OUT. ALSO THE TURN SIGNALS ON BOTH SIDES(LEFT AND RIGHT) WORK WHEN THEY WANT AND I DON'T HAVE A HORN. ONCE A FEW MONTHS AGO, THE LIGHTS WERE BLINKING AND THE HORN WAS GOING OFF IN MY CAR WHILE THE CAR WAS OFF AND PARKED IN MY DRIVEWAY. HELP ME!!!!!! *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET MALIBU CLASSIC- CORNING, OH
2002 CHEVROLET MALIBU CLASSIC ENGINE FAILS TO START. GM PASSLOCK THEFT SYSTEM INDICATOR LIGHT FLASHES, AND STAYS LIT. VEHICLE HAS FAILED TO START AND STRANDED DRIVER AND PASSENGERS. KEY FEELS LOOSE IN IGNITION. TRIM SURROUNDING IGNITION REMAINS LOOSE FROM MULTIPLE SWITCH REPLACEMENTS. SAME ISSUE HAS BEEN DIAGNOSED BEFORE. VEHICLE DIAGNOSED AND DOCUMENTED AT GM SERVICE CENTER AS HAVING A FAILED IGNITION SWITCH FOR THE SECOND TIME. VEHICLE HAD TO HAVE IGNITION SWITCH REPLACED 2 TIMES AT OWNER'S EXPENSE FOR A GRAND TOTAL OF OVER $1200. ALL PARTS AND REPLACEMENTS HAVE BEEN PERFORMED AT THE SAME GENUINE GM SERVICE CENTER. RECOMMEND IGNITION SWITCH RECALL FOR SAFETY AND RELIABILITY ISSUES. FIRST REPLACEMENT OCCURRED IN 2008. SECOND SWITCH REPLACEMENT REQUIRED IN 2014. VEHICLE PART OF RECENT GM RECALL #:N140350 FOR UNINTENDED KEY ROTATION. REMEDY WAS PERFORMED ON THE DAY OF IGNITION SWITCH REPLACEMENT NUMBER 2; WHICH INCLUDED "INSERTS" FOR THE KEY RING SO THAT IT GOES FROM A "SLOT" DESIGN TO A HOLE DESIGN AND 2 SMALL 13 MM RINGS. IT SHOULD BE NOTED THAT THIS IS A FAILED REMEDY THAT CAN BE FOUND IN GENERAL MOTORS TSB # 05-02-35-007A AND WAS PERFORMED ON SIMILAR MODEL YEAR VEHICLES. THIS SOLUTION OR REMEDY FROM ENGINEERING DID NOT ULTIMATELY PROTECT DRIVERS AND OPERATORS FROM UNINTENDED KEY ROTATION. THIS SO CALLED RECALL REMEDY IS A PREVIOUSLY KNOWN FAILURE AND CAN BE FOUND IN PUBLIC DOCUMENTS CONCERNING GM IGNITION SWITCH LITIGATION. WHY IS GM ALLOWED TO CONTINUE TO IMPLEMENT A FAILED DESIGN WHEN IT COMES TO HANDLING THE IGNITION SWITCH RECALLS. IF IT DOESN'T WORK IN 6 DIFFERENT GM VEHICLES, THEN WHY WOULD IT WORK IN THE 1997-2005MY CHEVROLET MALIBU CLASSIC? THIS IS DECEPTIVE AND A CLEAR INDICATION THAT GM DOES NOT CARE ABOUT THEIR CUSTOMERS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET MALIBU- MAPLE GROVE , MN
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING 10 MPH, THE KEY RELEASED OUT OF THE IGNITION SWITCH AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,452.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET MALIBU- ORLANDO , FL
TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET MALIBU- OKLAHOMA, OK
RAN OVER A MANHOLE THAT WAS COVERED ALL THE SUDDEN AIRBAGS WENT OFF DRIVER AND PASSENGER SMASHED WINDSHIELD .AND SENT DAUGHTER TO HOSPITAL 27 WEEKS PREGNANT THIS VEHICLE HAS LOTS OF PROBLEMS ITS DANGEROUS! WE HAVE DROVE OVER THAT SAME SECTION OF ROAD IN OTHER VEHICLES MANY OF TIMES NEVER SEEN THIS BEFORE! THEY SHOULD RECALL THESE AIRBAGS! *TR
Source: NHTSA WEB SITE