2002 CHEVROLET MALIBU Complaints

View complaints related to 2002 CHEVROLET MALIBU. The complaints found here are submitted by actual consumers with first hand experience. There are more than 560 complaints submitted for the 2002 CHEVROLET MALIBU. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET MALIBU
    - DEWITT, MI

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THE ANTI-THEFT SYSTEM WARNING LIGHT ILLUMINATED PREVENTING THE VEHICLE FROM STARTING. THE CONTACT MENTIONED THAT THE ANTI-THEFT SYSTEM RESET APPROXIMATELY TEN MINUTES AFTER SHUTTING OFF THE VEHICLE AND THEN THE VEHICLE WAS ABLE TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - FLORENCE , KY

    MY CAR IS PART OF THE GM RECALL #14350. MY CAR SPECIFICALLY HAS PROBLEMS WITH THE PASS LOCK ANTI-THEFT SYSTEM ALLOWING THE CAR TO BE STARTED. SEVERAL YEARS AGO I TOOK IT TO SUPERIOR CHEVROLET AND AT THAT TIME THEY TOLD ME THE PASS LOCK WAS AN ONGOING ISSUE. THEY COULD FIX IT BUT IT WOULD NOT STAY FIXED. I PAID OVER 500.00 DOLLARS AND THEY REPLACED THE IGNITION CYLINDER. 2 OR 3 YEARS LATER. SAME PROBLEM. I CONTACTED GM AND WAS INSTRUCTED TO AGAIN RETURN TO A DEALER AND THEY WOULD TAKE CARE OF THE FIX. I TOOK MY CAR TO TOM GILL CHEVROLET. THEY PERFORMED DIAGNOSTIC AND INFORMED ME THE PASS LOCK WAS THE PROBLEM AND FOR ANOTHER 500.00 DOLLARS THEY COULD REPAIR IT. I WAS UNDER THE IMPRESSION GM WAS GOING TO PAY FOR REPAIR. THEY SAID THE GM REPRESENTATIVE DECLINED THE REPAIRS. I THEN TOOK MY CAR TO AN AUTHORIZED SERVICE CENTER AND HAD IT RECHECKED. AGAIN THE DIAGNOSTIC WAS THE PASS LOCK SYSTEM. AT THAT TIME THE IGNITION CYLINDER WAS REPLACED AGAIN TO THE TUNE OF 500.00. I JUST RECEIVED MY RECALL LETTER AND I CALLED JEFF WYLER FLORENCE BUICK GMC TO SCHEDULE REPAIRS. I ASK WHAT WAS GOING TO BE THE SOLUTION AND IF THE REPAIRS WOULD FIX THE PASS LOCK SYSTEM ANTI-THEFT. THEY SAID NO. IF I WANTED THAT FIXED IT WAS 94.50. FOR A NEW DIAGNOSTIC PLUS PARTS. REALLY. I NEED THE ANTI-THEFT PASS LOCK SYSTEM FIXED IN MY CAR. THAT SHOULD HAVE BEEN PART OF THE RECALL. WAITING TO HEAR SOME GOOD NEWS. PLEASE. MY CAR NOW HAS 92,000 MILES ON IT. I TYPICALLY HAVE TO WALK TO OR FROM WORK BECAUSE IT WILL NOT START WHEN I NEED IT TO. PASS LOCK SHUTS OFF THE FUEL AND YOU HAVE TO WAIT UNTIL IT RESETS. PLEASE HELP WITH THIS. THANKS *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET MALIBU
    - MAYWOOD, IL

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG DEPLOYED WHILE EXITING THE HIGHWAY AND TRAVELING LESS THAN 20 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO SCHEDULED AN INSPECTOR TO DIAGNOSE THE FAILURE. THE CONTACT INDICATED THAT THE INSPECTOR COULD NOT CONFIRM IF THERE WAS A DEFECT WITH THE AIR BAGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - SHELLEY, ID

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED WHILE DRIVING 40-80 MPH, THE VEHICLE STARTED TO JERK VIOLENTLY. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 153,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THE JERKING BECAME MORE FREQUENT. DUE TO THE JERKING GAS MILEAGE IS EXTREMELY POOR. UPDATED 7/27/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - NEWNAN, GA

    I WANTED TO SUBMIT MY COMPLAINT AFTER RECEIVING A RECALL LETTER ABOUT MY FORMER CAR. IN DECEMBER OF 2013 I WAS DRIVING ON THE ROAD AFTER IT HAD RAINED. I LOST CONTROL OF THE VEHICLE. CAR WENT OFF THE EDGE OF THE ROAD. WAS UNABLE TO CONTROL CAR THROUGH STEERING OR BRAKING. WE SLID DOWN THE HILL FISHTAILING. REAR END HIT SIGNS WHICH SENT ME INTO A SPIN AND SHATTERED THE REAR WINDOW. FRONT OF CAR WAS STOPPED BY SEVERAL TREES- CRACKING WINDSHIELD/CRUSHING FRONT END. DEPLOYING AIR BAGS. CAR WAS TOTALED. MY TWO CHILDREN IN THE BACK SEAT HAD SEAT BELT BURN AND CUTS FROM GLASS. I HAD MULTIPLE BRUISES, CUTS, BURN FROM SEAT BELT. HIT HEAD AND BRIEFLY LOST CONSCIOUSNESS. AS A RESULT IT AGGRAVATED MY CHRONIC PAIN CONDITION. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET MALIBU
    - LA HAVRA, CA

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHENEVER THE VEHICLE WAS SHIFTED INTO REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE IGNITION SWITCH. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE DEFECT, BUT REFUSED TO PROVIDE REIMBURSEMENT SINCE THE PART THAT WAS REPLACED WAS NOT THE ONE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,664.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE ANTI THEFT SYSTEM WARNING LIGHT FLICKERED AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER WAITING, THE ANTI THEFT SYSTEM WARNING LIGHT REMAINED ILLUMINATED AND THE VEHICLE WAS ABLE TO START. THE FAILURE OCCURRED ON FIVE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - BUSKIRK, NY

    THE VEHICLE WOULDN'T START AT ALL, TOWED TO THE GARAGE HAD TO PUT A NEW IGNITION SWITCH, LOCK CYLINDER WITH PASSKEY SECURITY SYSTEMS TOTAL, IGNITION SWITCH $175.68, LOCK CYLINDER WITH PASSKEY SECURITY SYSTEM $230.21 LABOR $152.00 TOTAL $602.52. I CALLED REGARDING THIS RECALL THAT I JUST GOT IN THE MAIL, AND THEY SAID THAT I WILL NOT BE REFUND FOR THIS. I BELIEVE THAT THIS WAS CAUSED BY THE KEYS, WE HAVE HAD PROBLEMS IN THE PAST WITH THIS, AND FINALLY HAD TO GET IT TO A GARAGE TO FIX IT RATHER THAN BE STRANDED OR IN AN ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET MALIBU
    - PITTSBURG, PA

    TL* THE CONTACT OWNED A 2002 CHEVROLET MALIBU. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE REAR OF A SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A CUT TO THE LIP, BRUISING ON THE FOREHEAD, NECK INJURY, AND HER FRONT TEETH WERE LOOSENED. IT WAS UNKNOWN IF THE CONTACT RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V1400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET MALIBU
    - FAYETTEVILLE, NC

    TL* THE CONTACT OWNS A 2002 CHEVROLET MALIBU. WHILE DRIVING 5 MPH, THE KEY EJECTED FROM THE IGNITION WITHOUT WARNING. THE VEHICLE CRASHED INTO THE DOG HOUSE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE BODY OF THE VEHICLE WAS REPAIRED, BUT THE ELECTRICAL FAILURE WAS NOT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE