2014 CHEVROLET MALIBU Complaints

MY PASSENGER FRONT AIR BAG ISN'T WORKING AND MY ELECTRICAL TO MY EMC ISN'T WORKING AND WHEN BATTERY IS UNHOOKED THE INTERIOR LIGHTS STAY ON I'VE HAD SEVERAL SENSORS TO GO BAD. *TR

THIS CAR ALLOWS YOU TO SHIFT TO REVERSE, NEUTRAL, DRIVE, ETC. WITHOUT PUTTING YOUR FOOT ON THE BREAK. YOU CAN SHIFT TO PARK WHILE YOU ARE DRIVING DOWN THE HIGHWAY. *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE SERVICE STABILI-TRAC AND REDUCED ENGINE POWER WARNING MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE VVT (VARIABLE VALVE TIMING) SENSOR. THE MECHANIC RECOMMENDED THAT BOTH VVT (VARIABLE VALVE TIMING) SENSORS BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO SECOND INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH AN ENGINE MISFIRE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.

CHECK ENGINE LIGHT ON AND CHECK STABILIZERTRAK AND REDUCED ENGINE SPEED DIAGNOSTIC TEST SAYS MISFIRE AND VVT SENSORS REPLACED EVERYTHING STILL ON CAR LOST ALL SPEED AND POWER ON HIGHWAY. *TR

AS SOON AS CAR IS TURNED ON, A/C WILL NOT BLOW WHEN I TURN THE KNOB AND NO MATTER WHAT BUTTONS I PUSH. NOT SURE WHY IT DECIDES TO DO THIS SOMETIMES BUT NOT EVERY TIME. I HAVE SEEN THIS AS AN OFFICIAL RECALL, BUT IT SAYS MY VIN SHOULDN'T BE EFFECTED. THIS IS A RECURRING ISSUE THAT HAPPENS AT RANDOM. *TR

WHILE THE VEHICLE WAS IN MOTION IN JANUARY 2020, THE CHECK ENGINE LIGHT CAME ON. THE VEHICLE LOSES POWER WHILE DRIVING AND THEN ACCELERATES SUDDENLY WHICH IS A HAZARD. I TOOK THE VEHICLE TO THE DEALERSHIP AND I WAS TOLD THE FAULTY PART WAS GM# 12633613 ROCKER ARM CONTROL-SOLENOID VALVE. THE DEALERSHIP FRIENDLY CHEVROLET IN DALLAS, TX TOLD ME THEY COULD NOT FIX THE CAR BECAUSE THE DAMAGED PART WAS OBSOLETE. I HAVE BEEN IN CONTACT WITH CHEVROLET AND THEY GAVE ME A CASE #9-5872869989 BUT AS I TRY TO FOLLOW UP THEY DON'T ANSWER MY CALLS ANY MORE. CHEVROLET JUST GAVE ME SOME WEBSITES WHERE TO FIND THE PART, BUT NONE OF THE SITES HAS THE PART AND I CONTINUE DRIVING WITH THE CHECK ENGINE LIGHT ON AND AT RISK OF AN ACCIDENT. I HAVE NOT RECEIVED ANY SOLUTION FROM CHEVROLET AND THEY HAVE JUST SENT ME TO LOOK FOR THE PART IN THE AFTERMARKET OR JUNKYARDS. I HAVE WASTED COUNTLESS HOURS LOOKING FOR THE PART WITH NO SUCCESS. PLEASE HAVE THE MANUFACTURER RECALL THE VEHICLE OR START PRODUCING THE PART NUMBER AGAIN SO MY CAR CAN BE FIXED. I WONT BE ABLE TO PASS THE INSPECTION OR SELL THE CAR WITH THE CHECK ENGINE LIGHT ON. *TR

THE ENGINE VARIABLE TIMING OIL CONTROL VALVE IS MALFUNCTIONING AS I HAVE SEEN WITH THOUSANDS OF OTHERS ON THE INTERNET. GM IS NO LONGER MAKING THE PART. I WAS DRIVING MY CAR ON A HIGHWAY AND THE CHECK ENGINE LIGHT CAME ON. THE CAR DROVE NORMALLY, BUT WHEN I ATTEMPTED TO ACCELERATE TO MERGE ONTO ANOTHER HIGHWAY, THE CAR SEEMINGLY STOPPED ACCELERATING EVEN WITH MY FOOT ON THE GAS. THE CAR WAS STUCK WITH NO PROPULSION FOR A FEW SECONDS BEFORE I COULD ACCELERATE AGAIN. THE CAR NOW ONLY SLOWLY ACCELERATES, OR DIES IF I TRY TO ACCELERATE QUICKLY. MY FUEL ECONOMY HAS BEEN WORSE AND ACCORDING TO REPORTS THE EMISSIONS OF THE CAR ARE WORSE. NO ACTION IS BEING TAKEN BY GM TO FIX THIS ISSUE. *TR

I PURCHASED MY CHEVY MALIBU BRAND NEW ALL MAINTENANCE HAS BEEN DONE AS RECOMMENDED MY THE DEALERSHIP NOW PART #12633613 HAS WENT OUT AND I HAVE BEEN TOLD BY THE DEALERSHIP AND GENERAL MOTORS THAT THE PART IS NOT AVAILABLE FOR PURCHASE MEANWHILE I AM LEFT WITH A CAR THAT CAN NOT BE DROVE

REQUEST #282669 COMPLAINT15 APRIL, 2020 TRACKING # 11321107 THE FOLLOWING COMPLAINT REFERENCES MY 2014 CHEVY MALIBU, ECOTEC 2.5L DOHC ENGINE, VIN #[XXX]. PURCHASED 9/15/2014 FROM GEORGE HAHAS CHEVROLET IN WILDWOOD, FL. THE VEHICLE IS CURRENTLY UNDER EXTENDED WARRANTY WITH ~23,300 MILES ON IT. IN OCTOBER 2019, THE VEHICLE BEGAN RUNNING ROUGH AT 20-25 MILES PER HOUR (ODOMETER: ~21,000) AND THE VEHICLE ENGINE LIGHT TURNED ON. THE ENGINE GAS MILEAGE ALSO DECREASED. I TOOK IT IN FOR REPAIR AND WAS TOLD THAT THE ROCKER ARM VALVE NEEDED TO BE REPLACED (UNDER WARRANTY). IN ADDITION, THE ENGINE WOULD NEED TO BE CLEANED DUE TO THE EXCESSIVE CARBON BUILD UP DUE TO THE MALFUNCTIONING PART. THIS CLEAN-UP WAS NOT UNDER WARRANTY, EVEN THOUGH IT WAS CAUSED BY A DEFECTIVE WARRANTED PART. I WAS TOLD IT WAS SAFE TO DRIVE THE CAR UNTIL THE ENGINE LIGHT BEGAN TO FLASH. AT THAT POINT I WAS TO PULL TO THE SIDE OF THE ROAD AND HAVE THE VEHICLE TOWED AS IT WOULD NO LONGER BE DRIVABLE. THIS REPAIR WAS ATTEMPTED DURING THE GM WORKER STRIKE AND THE PART WAS NOT AVAILABLE. AFTER THE STRIKE, I WAS INFORMED THAT THE PART WAS NOT AVAILABLE FROM GM OR ANY AFTERMARKET MANUFACTURER. AFTER WAITING UNTIL THE END OF THE YEAR, I AGAIN CONTACTED NAHAS CHEVROLET AND WAS TOLD THAT THE PART WAS NOT AVAILABLE, AND GM HAD NO PLANS TO PRODUCE IT. FURTHER, A WARRANTED PART WAS NOT AVAILABLE FROM ANY MANUFACTURER. I WAS ALSO INFORMED THAT OVER 20 VEHICLES AT THIS SINGLE DEALERSHIP NEEDED THIS SAME PART. ON MARCH 2, 2020 I CONTACTED GM CONSUMER SERVICES (CASE # 9-5847264087). THEY INFORMED ME THAT THEY WERE INFORMED THAT GM HAD NO PLANS TO MAKE THIS PART AND KNEW OF NO AFTERMARKET MANUFACTURER WHO COULD SUPPLY A WARRANTED PART. THEY TOLD ME OF THREE UNWARRANTED MANUFACTURERS, BUT IF THE PART EVER CAUSED FURTHER DAMAGE TO THE VEHICLE, THE REPAIRS WOULD NOT BE UNDER WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2014 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING 20-25 MPH, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GEORGE NAHAS CHEVROLET (4135 FL-44, WILDWOOD, FL 34785, (352) 504-4538) WHO INFORMED THEM THAT THE REPAIR FOR THE ROCKER ARM VALVE WAS COVERED UNDER WARRANTY, HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE CONTACT WAS ALSO INFORMED THAT A THIRD-PARTY PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*DT*TP