2015 CHEVROLET MALIBU Complaints

CAR WAS INITIALLY BROUGHT TO INDEPENDENT SERVICE CENTER IN SAVANNAH, GA. THEY WERE ABLE TO REPLICATE THE PROBLEM WITH THE BRAKING SYSTEM, BUT COULD NOT DETERMINE THE ROOT CAUSE. SPECIFICALLY, THE BRAKES FAIL WHEN THE CAR IS PLACED IN REVERSE. IT MAY BE TEMPERATURE SENSITIVE AS IT IS EXPERIENCED WHEN THE CAR IS STARTING UP - TYPICALLY IN THE MORNING. THEY SOUGHT HELP FROM VADEN CHEVROLET IN SAVANNAH, GA. THE CAR WAS IN THEIR POSSESSION FOR 1+ WEEKS AND THEY DID NOT FIND A PROBLEM WITH THE BREAKING SYSTEM. THE CAR WAS THEN RETURNED TO THE INDEPENDENT SERVICE CENTER WHERE THEY CONTINUE TO STUDY THE PROBLEM. WHEN THE CAR WAS RETURNED TO INDEPENDENT SERVICE CENTER AND VADEN FAILED TO ACKNOWLEDGE THIS SAFETY ISSUE, I CONTACT GENERAL MOTORS (1-866-636-2273) TO REPORT THIS SAFETY ISSUE DIRECTLY. THE INDIVIDUAL MY CASE WAS ASSIGNED TO, "[XXX]", DID NOT FOLLOW UP ON ACTION ITEMS AND WHEN I TRIED TO RETURN HER CALLS, HER VOICEMAIL BOX WAS FULL. I ASKED FOR THIS CASE TO BE ESCALATED TODAY (2/5/2020), BUT SHE INDICATED SHE WAS AT THE TOP - NO ONE TO ESCALATE ISSUE TO. WHEN I ASKED IF SHE REPORTED DIRECTLY TO GM'S CEO, [XXX] , SHE STATED SHE DID NOT KNOW WHO THAT WAS. I HAVE BEEN WITHOUT A CAR FOR QUITE SOMETIME NOW (MONTHS) AND WOULD LIKE THIS SAFETY ISSUE TO BE ACKNOWLEDGED BY GM AS IT WAS ACKNOWLEDGED BY MY INDEPENDENT REPAIR CENTER. I AM TRYING TO PREVENT A SERIOUS PROBLEM (BRAKES FAILING WHILE CAR IS IN USE), BUT GM IS NOT LISTENING. I WILL NOT DRIVE MY CAR UNTIL IT IS ADDRESSED, BUT IT'S QUITE POSSIBLE THIS PROBLEM EXISTS IN OTHER 2015 CHEVY MALIBU'S WHERE PERHAPS THE DRIVERS AREN'T YET AWARE OR DON'T UNDERSTAND THE POTENTIAL SERIOUSNESS OF THIS ISSUE WITH AN UNADDRESSED, UNKNOWN ROOT CAUSE. I'M GRATEFUL FOR ANY ASSISTANCE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

IN SEPT OF 2019, MY CHECK ENGINE LIGHT CAME ON FOR MY 2015 CHEVY MALIBU. I TOOK IT TO THE DEALERSHIP AND IT RAN THE CODE P2646, AND THE THEY TOLD ME THAT I NEEDED THE GM PART 12633613. THEY ATTEMPTED TO ORDER IT, BUT SAID IT WAS ON BACKORDER AND HAD BEEN FOR A WHILE AND THEY WOULD LOOK INTO IT FOR ME. HERE IT IS, FEB OF 2020 AND STILL NO PART. GM THAT THE PART HAS BEEN DISCONTINUED AND THERE IS NO ETA FOR A NEW PART. THEY TOLD ME IT WAS OKAY TO DRIVE, BUT IT HAS A ROUGH IDLE, POWER SURGES, IT CAN BARELY ACCELERATE AND IT HAS STALLED ON ME SEVERAL TIMES. THEY KEEP TELLING ME OH IT'S A "PART DELAY". NO, IT'S NOT ! YOU DON'T MAKE THE PART ANYMORE. THERE ARE THOUSANDS OF PEOPLE WHO HAVE THE 2014-2015 MALIBU'S & IMPALA'S WITH THE SAME ISSUE. THEY NEED TO ISSUE A RECALL AND FIX THESE CARS. MY CAR IS LESS THAN 5 YEARS OLD & THERE IS NO REASON THAT THEY SHOULDN'T HAVE A VERY SIMPLE, $60 PART FOR IT.

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH THE VEHICLE HIT A DEER. THE DEER WAS STRUCK ON THE PASSENGER'S SIDE FRONT OF THE VEHICLE. THE CONTACT STATED THAT THE THERE WERE NO DEPLOYMENT OF THE AIR BAGS. THERE WERE NO INJURIES SUSTAINED. THE CONTACT STATED THAT THERE WAS ALSO DAMAGE TO THE HOOD OF THE VEHICLE. THE HEAD OF THE DEER ALSO CAUSED DAMAGE TO THE PASSENGER'S SIDE FRONT DOOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FIRST TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER. THE INSURANCE COMPANY ADJUSTER EXAMINED THE VEHICLE AND HAD NOT YET DETERMINED IF THE VEHICLE WOULD BE A TOTAL LOSS. THE VEHICLE WAS TOWED TO (PAT O'BRIEN CHEVROLET VERMILION 2315 OH-60, VERMILION, OH 44089 (888) 392-1095) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 44,000.

I OWN A 2015 MALIBU THAT HAS A CHECK ENGINE LIGHT THAT IS ON. IT NEEDS A PART (#12633613) THAT HAS NOT BEEN PRODUCED BY GM SINCE AT LEAST LAST AUGUST WHEN MY CHECK ENGINE LIGHT FIRST CAME ON. CONSEQUENTLY MY CAR WILL NOT PASS INSPECTION SO I CANNOT GET LEGAL LICENSE PLATES. GM IS AWARE OF MY SITUATION. I HAVE BEEN ASSIGNED A CASE NUMBER [XXX]. MY CASE HAS BEEN 'ESCALATED'. I HAVE SPOKEN TO MY CASE MANAGER, [XXX], FOR A MONTH NOW AND THIS WEEK WAS TOLD I HAVE NEW CASE MANAGER, [XXX], WHO IS HIGHER UP THAN [XXX]. WELL TODAY [XXX] FROM GM CALLED. SHE HAD NO ANSWERS FOR ME ON THE CAR. THE ONLY POSITIVE POINT IS THAT SHE CALLED ME FROM DETROIT. SO IT LOOKS LIKE I FINALLY GOT TO SOMEONE AT HEADQUARTERS. 'SHE UNDERSTANDS WHY I AM UPSET', AND WISHES THERE WAS SOMETHING MORE SHE COULD DO FOR ME BUT UNFORTUNATELY ALL SHE COULD TELL ME WAS 'THAT MY CASE HAS BEEN ESCALATED.' ADDITIONALLY, SHE COULD NOT TELL ME MY PART WAS BEING PRODUCED. SHE COULD NOT GIVE ME ANY SIGN THAT GM PLANNED TO DO ANYTHING TO HELP RESOLVE MY PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY ENGINE LIGHT CAME ON 9/4/19 AND IT WAS DISCOVERED THAT I NEED THE ROCKER ARM SELANOID VALVE REPLACED. THE DEALERSHIP INFORMED ME IT'S BEEN ON BACK ORDER SOME JUNE 2019. IT IS NOW 1/28/2020 AND CHEVY HAS YET TO PROVIDE ANY INFORMATION ON WHEN PART WILL BE MANUFACTURED AND AVAILABLE. NO DEALERSHIP IN THE COUNTRY HAS THIS PART. VEHICLES MOSTLY AFFECT ARE 2014-2015 BUT MY DEALERSHIP HAS BEEN RECEIVING CALLS UP TO YEAR 2017. THE DEALERSHIP HAS ALSO MENTIONED THAT THE AFTER MARKET VERSION OF THE PART IS BEING PULLED FROM THE MARKET. CHEVY HAD YET TO TAKE RESPONSIBILITY AND ISSUE A RECALL OR EVEN MANUFACTURER A NECESSARY PART FOR THE ENGINE!

THE AIRBAG LIGHT CAMERA CAME ON I HAVE ON THE SCREEN A MESSAGE.... SERVICE AIRBAG. THIS JUST HAPPEND YESTERDAY, I WENT TO WALMART AND WHEN I CAME BACK TO GO HOME I HAD THIS ISSUE.

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL UNKNOWN CHEVROLET DEALERS IN THE TEXAS AND NEW MEXICO AREAS, BUT THEY WERE UNABLE TO OFFICIALLY DIAGNOSE THE VEHICLE. THE CONTACT USED A CODE READER AND DETERMINED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE VEHICLE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

SERVICE AIRBAG LIGHT CAME ON WITH NO WARNING. I JUST STARTED MY CAR AND THE DISPLAY SAID TO SERVICE AIRBAG. CAR HAS NEVER BEEN IN A WRECK. AFTER SOME RESEARCH, I FOUND MULTIPLE PEOPLE HAVING THIS ISSUE. THEY ALL TURNED THEIR VEHICLES IN TO A GM DEALERSHIP AND ALMOST ALL HAD A FAULTY AIR BAG CONTROL MODULE. I HOPE THAT SAFETY INVESTIGATES DEEPLY ON THIS SO NO ONE WILL HAVE A DEADLY WRECK. THE WEBSITE IS POSTED BELOW. HTTP://WWW.CARPROBLEMZOO.COM/CHEVROLET/MALIBU/2015/AIR-BAG-LIGHT-ON-PROBLEMS.PHP

TL* THE CONTACT OWNS A 2015 CHEVROLET MALIBU. WHILE THE SUN ROOF WAS OPEN, THE CONTACT CLOSED THE DRIVER'S WINDOW AND THE SUN ROOF CLOSED WITHOUT WARNING. ROGER DEAN CHEVROLET (101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 574-3326) WAS CONTACTED AND REQUESTED THAT THE CONTACT BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V164000 (VISIBILITY). THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNKNOWN.

WHILE DRIVING THE VVT SOLENOID MALFUNCTIONED AND ALL THE OIL SPILLED OUT OF THE CAR RENDERING THE NON OPERABLE. THIS PART CAN NOT BE FOUND ANYWHERE. I WAS TOLD BE THE SEVERAL DEALSHIPS THAT THIS PART HAS BEEN SO BACK ORDER SINCE JUNE 2019 LEAVING ME WITHOUT A CAR AND WITH A CAR NOTE. GM SHOULD OFFER A CREDIT BACK TO THEIR CUSTOMERS!!