2016 CHEVROLET MALIBU Complaints

URGENT Complaint: NO RESPONSE to Demand for Rescission - Odometer Fraud, Deceptive Practices - Banner Ford of Monroe, LA

UNKNOWN While I'm driving my car will lose power and go into reduced engine power mode and slows me down to a crawl. I've almost been hit in the back many times for to this. The coffee is P2138

Car suddenly stopped dead cold while driving on a highly driven road. No power. Several attempts were made to get off the main road and drive to a close neighborhood. Finally started and at every stop sign the car grinded during stopping and threw me backwards in driver's seat. Needed a tow. .

Engine to power is reduced. Poor fuel efficiency. Rough idling while parked. Poor acceleration. Trouble starting up. Burning smell at times.

The contact owns a 2016 Chevrolet Malibu. The contact stated that after driving and parking the vehicle, the contact entered the residence; however, upon returning to the vehicle, the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that the battery needed to be replaced. The battery was replaced. The vehicle was diagnosed, and determined that the camshaft, fuel vacuum pump, and camshaft sensor needed to be replaced. The Oxygen sensors were replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 146,000.

The engine power reduced came light came on along with service stability trac. The car would stall after going into auto stop and just shut off. In certain instances it would shutoff when slowed down enough. It was brought in for service where the turbo charge solenoid starter and catalytic converter annd alternator all were replaced due to the turbo braking into pieces and being lodged into the converter and engine. Less than a week later the car returned to stalling at the auto stop feature. When brought in for service it was linked to the alternator and engine control module and mass air flow sensor. The car was then serviced again six months later for the alternator again. Now the car is once again stuck in engine power reduced with no direct codes linked to the problem and the starter was replaced and now the engine is remaining in limp mode. The car has stalled multiple times on not only at stop lights but on the highway and while turning at busy intersections causing traffic jams and even a side collision. The engine light as remained on since the day I got the car.

My 2016 Chevy Malibu Limited is experiencing Electronic Brake Control Module (EBCM) failure symptoms that match Recall 39440, even though my VIN is not listed in the recall. Details of the problem: -The brakes would randomly feel like they were sticking and the car being held back -Brake lights would remain on -Car would float all over the road -ABS and StabiliTrak warning lights illuminated in the dash once. -ABS and ESC functions stop working, leaving only based braking available. -These failures occur intermittently but increased to everytime. -All 4 brakes are dragging, pulsing (no lights illuminated), reaching 240 degrees -Confirmed by mechanic EBCM This is a safety hazard. The vehicle becomes more difficult to control in adverse conditions without ABS/ESC. I transport my special-needs child in this vehicle, and I am deeply concerned for our safety. Why I believe recall expansion is needed: GM has acknowledged this exact defect in Recall 39440 (affecting other 2016 Malibus built during specific production dates). My vehicle is showing the same failure, and I request NHTSA investigate whether the recall population should be expanded to include additional VINs.

My 2016 Chevrolet Malibu Limited (VIN: [XXX] ) experienced sudden loss of power while driving on 9/11/2025 and set code P228C. The dealership diagnosed the problem as the bolts coming loose from the high-pressure fuel pump, which caused the pump to detach from the cylinder head and become damaged, requiring replacement. This failure directly matches the defect described in NHTSA Recall 18V-358 (GM Campaign 18188/18268). That recall explains that the high-pressure fuel pump can detach from its mounting due to a weld failure, leading to oscillation, damage to the fuel system, and an increased risk of fire. Although the dealer phrased it as “bolts came loose,” the result is identical: the pump detached from the cylinder head and damaged the fuel system. Despite this, my VIN does not show an open recall. GM Customer Assistance told me the repair would not be covered because of the vehicle’s age and mileage (current mileage 129264), even though recalls are federal safety obligations that are not limited by warranty coverage. I am requesting that NHTSA review this exclusion and ensure Recall 18V-358 coverage applies to my vehicle. This defect creates a serious safety risk of fuel leaks and fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The high-pressure fuel pump detached from the cylinder head. The dealership confirmed diagnostic trouble code P228C and reported that one mounting bolt was missing and another bolt was broken off inside the cylinder head, causing the pump to come loose and fail. The damaged parts were replaced at my expense and the components are available for inspection if needed. This failure caused loss of engine power and unsafe drivability, putting my safety and the safety of others at risk. The problem was confirmed and documented by a Chevrolet dealer service center. General Motors has inspected the issue through their dealer network but has denied coverage because the vehicle’s VIN was not included in Recall 18V-18V-358, even though the failure matches that recall description. Warning symptoms included weeks of engine misfires, loss of performance, and eventually complete power loss while driving. These symptoms first appeared shortly before the failure occurred.

I own a 2016 Chevrolet Malibu (VIN: [XXX] , black, approx. 56,310 miles). The paint and clearcoat are failing prematurely, with peeling, cracking, and delamination appearing on the hood and roof panels. A repair estimate confirmed the need for full refinishing and corrosion protection to restore the exterior condition 2016 Chevrolet Malibu . This is not normal wear. The defect stems from faulty paint materials, defective clearcoat, or improper factory application. Although it manifests over time, GM knew or should have known of these issues but sold the Malibu without disclosure and refuses to provide assistance. The defect lowers the resale value, leaves the vehicle exposed to premature corrosion, and requires costly resanding and repainting. I respectfully request NHTSA investigate paint and clearcoat defects in the 2016 Chevrolet Malibu and determine whether a recall, service campaign, or consumer restitution is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)