2007 CHEVROLET MALIBU Complaints

TL* THE CONTACT OWNS A 2007 CHEVROLET MALIBU. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE CONTACT PROCEEDED TO PULL THE VEHICLE OVER, TURNED OFF, AND RESTARTED THE ENGINE. ONCE RESTARTED, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO BE DRIVEN HOME. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.

RE: SERVICE BULLETIN 10058788--THE STEERING STIFFENS AT 25-35 MPH AND THE STEERING WHEEL JERKS BACK AND FORTH HORIZONTALLY. THE STEERING WHEEL HAS TO THEN BE FORCED TO MOVE. STATUS UPDATE. UPDATED 07/27/16.*JB

IN OCTOBER OF 2015 I HAD PLACED A CALL TO A CHEVY DEALER IN MY AREA REGARDING A NOTICE I RECEIVED IN THE MAIL ABOUT MY VEHICLE. IT STATED THAT THE EPS ON MY 2007 CHEVY MALIBU COULD MALFUNCTION AT ANYTIME. WHEN I HAD RECEIVED THE LETTER IN THE MAIL, THE VEHICLE WAS HAVING ISSUES WITH THE STEERING, SUCH AS LOSING POWER STEERING AND THEN REGAINING IT WHEN THE VEHICLE WAS TURNED COMPLETELY OFF AND RESTARTED. I CONTACTED THE DEALER AS THE NOTICE STATES AND WAS TOLD THAT THE ISSUE WAS COVERED BY THE EXTENDED WARRANTY ISSUED BY GM, BUT SINCE THE EPS HAD NOT COMPLETELY QUIT WORKING THAT THERE WAS NOTHING THEY COULD DO AT THAT TIME. I WAS APPALLED, BUT CONTINUED DRIVING THE CAR AS IT WAS; WITH THE EPS GOING IN AND OUT. NOW, A FEW MONTHS LATER AND MORE MILES, THE EPS QUIT WORKING AS I KNEW IT WAS GOING TO WHILE I WAS DRIVING DOWN THE ROAD AT 45 MPH. I PULLED OVER AND CONTACTED THE DEALER AGAIN, AND WAS TOLD THAT MY VEHICLE IS NOW OVER THE ALLOWED MILEAGE TO FIX THIS ISSUE. WHEN I ORIGINALLY CONTACTED THEM TO FIX IT IN OCTOBER OF 2015 IT WAS UNDER 150,000 MILES AND COULD HAVE BEEN REPAIRED AT NO COST TO ME. NOW, IT IS COMPLETELY OUT AND I HAVE 160,000 MILES ON THE VEHICLE. GM IS REFUSING TO PAY FOR THIS ISSUE; WHICH AS I HAVE READ NUMEROUS PLACES, SEEMS TO BE A HUGE PROBLEM. I HAVE HAD SEVERAL MAJOR SPINE SURGERIES AND HAVE NOW HURT MY BACK TRYING TO STEER THE CAR WITHOUT THE EPS ENGAGED.

THE SEAT WARMER CAUSED THE CAR SEAT TO CATCH A FIRE. I WAS CRYING, SHAKING, AND JUST ALL AROUND NERVOUS. I HAD TO GATHER MYSELF TOGETHER TO EVEN THINK OF WHAT TO DO. THIS HAPPENED IN LIKE 3 MINUTES. AT 6:05AM I HAD WENT OUT TO CRANK THE CAR WHICH WAS PARKED TO WARM UP. I PRESSED THE SEAT WARMER WENT BACK IN THE HOUSE BECAUSE I HAD LEFT A CASE OF WATER ON THE BACK PASSENGER FLOOR. WHEN I CAME BACK OUT TO THE CARE THE SEAT WAS ON FIRE. NOTHING OF COURSE IS OPEN AT THAT TIME IN THE MORNING AND THANKFULLY I DIDN'T STAY INSIDE THE HOUSE LONGER THAN THE LITTLE TIME WHICH I DID. AT AROUND 8:30AM I CONTACTED THE MANUFACTURER CHEVROLET TO REPORT THIS. THEY OPENED A CLAIM REQUESTED PICTURES OF THE ARE OF CONCERN AND OF THE VEHICLE WHICH I SENT. CHEVROLET CLOSED THE CLAIM WITH THE CONCLUSION: AFTER CAREFUL INVESTIGATION OF YOUR CASE, NONE OF THE AVAILABLE DATA SUGGESTS THAT THE PRODUCT ALLEGATION HAS ANY MERIT. IF YOU'D LIKE TO PROVIDE US WITH ANY ADDITIONAL EVIDENCE THAT YOU FEEL WOULD FURTHER SUPPORT YOUR CLAIM, PLEASE CONTACT US AGAIN. HOWEVER AT THIS TIME, GENERAL MOTORS IS UNABLE TO ASSUME RESPONSIBILITY FOR DAMAGES AND WE SUGGEST THAT YOU RESOLVE THIS MATTER THROUGH YOUR INSURANCE CARRIER. NOT ONLY WAS THIS TERRIFYING, ENDANGERMENT TO MY FAMILY AND LOVED ONES THIS HAS BEEN A VERY TRAUMATIC EXPERIENCE OVERALL. TO GET THIS RESPONSE IS A INSULT TO CONSUMERS AND THEY SHOULD BE ASHAMED OF THEMSELVES. THIS IS NOT RIGHT. WHAT CAN YOU DO TO HELP? THERE HAVE BEEN OTHER RECORDS SHOWING THAT THIS IS A ISSUE THAT HAS OCCURRED WITH THIS YEAR MAKE AND MODEL OF THIS VEHICLE. HOW CAN YOU HELP?I CAN SEND PICTURES OR FORWARD VIA E-MAIL IF THERE IS A E-MAIL ADDRESS- THANK YOU.

THE POWER STEERING LIGHT ACTIVATED BACK LAST WINTER WHEN I STARTED THE VEHICLE. I ATTEMPTED TO PULL OUT OF THE DRIVEWAY AND I REALIZED THE POWER STEERING FAILED. I SHUT IT OFF AND CALLED MY WORK. I RETURNED A FEW MINUTES LATER, STARTED IT UP AND THE POWER STEERING WAS WORKING. JUST LAST WEEKEND AT 202,000 MILES THE POWER STEERING FAILED AGAIN AND THIS TIME IT CONTINUES NOT TO WORK AT ALL. THE DEALERSHIP SAYS IT WILL BE ABOUT $1000.00 TO FIX IT, MONEY I DO NOT HAVE AT THIS TIME. CHEVY KNOWS THERE IS A PROBLEM WITH THE STEERING IN THESE VEHICLES. CHEVY NEEDS TO OWN IT AND REPAIR THE PROBLEM AT NO CHARGE BEFORE SOMEONE GETS SERIOUSLY HURT OR WORSE. I HAVE OWNED SEVERAL VEHICLES THUS FAR IN MY LIFETIME AND NONE OFF THE VEHICLES EVER HAD A SIMILAR PROBLEM. IF MY VEHICLE HAD LESS THAN 150,000 MILES CHEVY WOULD FIX IT SO THE LETTER THAT WAS SENT TO ME STATES. OBVIOUSLY THE PROBLEM IS A MANUFACTURE ERROR AND NEEDS TO BE COVERED NO MATTER WHAT THE MILEAGE.

ABOUT A WEEK AGO, TURNED CAR ON, AND HAD NO POWER STEERING. DASH INDICATED POWER STEERING PROBLEM. TURNED CAR OFF / ON THREE TIMES, AND POWER STEERING CAME BACK TO LIFE. NOW THE STEERING IS VIBRATING / JERKING SLIGHTLY UNDER LOW SPEEDS OR WHILE PARKED. PROBLEM SEEMS SIMILAR TO EARLIER MODEL MALIBU'S WITH BAD TORQUE SENSOR. HAVE SCHEDULED AN APPOINTMENT WITH DEALER.

THE POWER STEERING DOES NOT WORK AT ALL. AS SOON AS THE CAR IS STARTED UP THE STEERING WHEEL IS SHAKING VIGOROUSLY. I HAVE TO MANUALLY DRIVE THE CAR LIKE I AM IN A VIDEO GAME. THERE IS A RECALL OUT FOR CERTAIN MODELS BUT MY VIN IS NOT INCLUDED IN THE RECALL. ALL 2007 CHEVY MALIBU'S NEED TO BE INCLUDED IN THIS RECALL. IT IS GOING TO TAKE MULTIPLE DEATHS OF PEOPLE BEFORE GM ADDS ALL VINS TO THE EXISTING POWER STEERING RECALL.

POWER STEERING GOES OUT WHILE DRIVING AND BECOMES EXTREMELY DIFFICULT TO CONTROL AND TURN. SOMETIMES THE STEERING WHEEL TURNS ON ITS OWN. CAR HAS TO BE TURNED OFF THEN RESTARTED AND POWER STEERING RETURNS FOR A LITTLE WHILE. IT IS OCCURRING MORE AND MORE FREQUENTLY.

POWER STEERING FAILS 99% OF THE TIME! I HAVE NO POWER STEERING AT ALL WHEN I AM DRIVING. IT HAS COMPLETELY FAILS. IT'S ON FOR TWO SECONDS RIGHT WHEN I START MY CAR, SHAKING BACK AND FORTH VIGOROUSLY AND THEN POWER STEERING ASSISTANCE IS GONE! ALL MANUAL FROM THEN ON OUT! I DRIVE WITH KIDS IN THE CAR AND EVEN BUMPED INTO THINGS WHILE TURNING BECAUSE I CANNOT STEERING! THIS RECALL NEEDS TO APPLY TO EVERY 2007 CHEVY MALIBU, NOT JUST A SPECIFIC TIME FRAME GROUP! IT'S SO DANGEROUS FOR ME TO DRIVING EVEN ON MY OWN STREET AND HIGHWAY WHEN I GO TO WORK! THE WHEEL SHAKES WHEN I'M NOT DRIVING AND EVEN IN MOTION EVEN WHEN THE POWER STEERING FAILS! I HAVE BEEN WAITING TO HEAR BACK FROM YOU FOR OVER A MONTH ABOUT MY VEHICLE BEING UNSAFE TO DRIVE, BUT YOU MUST THINK IT'S OKAY FOR IT TO BE DRIVEN SINCE YOU'RE NOT DOING ANYTHING ABOUT IT! PRETTY SOON I'M GOING TO BE INVOLVED IN A SERIOUS ACCIDENT AND I WILL BE SUING GM AND POTENTIALLY NTSHA FOR NOT REASSURING MY SAFETY! SOMEONE ALWAYS HAS TO GET HURT ENORDER FOR SOMEONE TO FIX SOMETHING!

POWER STEERING LIGHT KEEPS GOING ON WHEN YOU FIRST START IT AND WHEN CAR IS RESTARTED IT GOES OFF. STEERING WHEEL VIBRATES BACK AND FORTH WHILE IDLING AND POWER STEERING WAS GOING IN AND OUT WHILE DRIVING AND IS NOW COMPLETELY OUT. THIS HAPPENED FOR ABOUT 3 DAYS BEFORE POWER STEERING WENT COMPLETELY OUT.