2017 CHEVROLET MALIBU Complaints

Vacuum pump came apart inside the engine causing metal pieces to enter the engine

The center high mount stop lamp cause water to leak through onto the headliner of my vehicle and I found a special coverage adjustment for my specific, year ,make and model of my vehicle and this will be my second time paying Berger Chevrolet here in Grand Rapids mi for this repair that should be covered under this policy #[XXX] but dealership will not honor this even though this is my second time repairing this exact same issue with my specific vehicle but since it’s not tied to my VIN # the dealership will NOT HONOR please advise INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Malibu. The contact stated while at a red light, the Auto STOP feature engaged and failed to disengage while the brake pedal was no longer depressed. No warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 167,000.

The shift to park won't turn off but allowing vehicle to turn off it killed our family.

The contact owns a 2017 Chevrolet Malibu. The contact stated while the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the gear shifter was shifted to park(P); however, the shift to park message was displayed. The vehicle was taken to the dealer; however, the cause of the failure was not yet determined. The contact was informed that it would be several days before the diagnostic results could be provided. The vehicle was not yet diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

Hundreds of times since I purchased the car in July, 2017 I've had a "shift to park" problem. Here is what happens. I go to park my car. I put the car into park. I go to turn off the engine. The engine will not turn off. A sign on the screen says, "shift to park". Apparently as GM explains it, the car is not recognizing that the car is put into park and therefore will not turn off. This first started happening around 2019. The Chevy dealership said it wasn't a big deal and replaced the shifter control assembly. The problem went away for a few years and then popped up again around 2021. Since then it has been an ongoing problem. I end up stuck in the car until the engine turns off. I obviously can't leave the engine on because then the battery will go bad. Most recently I actually spent 30 minutes trying to park the car before I was able to get it to recognize it was in park and turn off. Every time over the years the dealerships have shrugged me off. They refuse to fix the problem and recently asked me for $1,250 to fix it. It was not fixed right the first time when it was under warranty. Here are a few links about many others experiencing these same problems: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Chevrolet Malibu. The contact stated upon attempting to change a flat tire, the contact was unable to replace the wheel because the lug nuts were swollen. The contact called Roadside Assistance, who informed the contact that the lug nuts were swollen, and Roadside Assistance replaced the wheel with specialized equipment. The vehicle was taken to Goodyear Tires, where the front tires were replaced with new tires and the rear tires were rotated. Additionally, the contact was advised that the lug nuts needed to be replaced. The vehicle was taken to the dealer, where the contact was informed that the lug nuts were swollen due to cold weather. The dealer charged a fee and replaced the lug nuts with the same parts. The manufacturer was notified of the failure and informed the contact that he would be contacted later. The manufacturer later informed the contact that no assistance could be provided because the vehicle was not covered under warranty. The failure mileage was approximately 157,000.

The car completely lost power while being driven on a freeway in Sacramento, California. The car was towed to a Chevrolet dealer in Davis, California and they determined that the car lost power due to a faulty Auxiliary Battery Negative Cable Assembly (Part # 84085823). The Chevrolet dealer cannot find the part because GM has discontinued production of the part. Also, despite extensive internet searches for the part including after-market sites, E-Bay, Amazon, AC Delco, all major auto part supply chains, etcetera, the part has not been found. The car has been at the dealer's facility for ~ 6 weeks with no resolution. The car is a hybrid, has been serviced regularly and properly, has never been in an accident and is very good shape. In other words, if the car is safely repaired, it is still going to be a very useful family vehicle. GM representatives have told the dealer to try to find the part in a local junk yard. The car will likely not be safe if a junkyard part is ultimately used in the repair - the reason the the car is at the dealership is because the car completely died at freeway speed. The cost of the needed part was only ~ $50 (fifty dollars) when it was being produced.

The contact owns a 2017 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted and referred the contact to the NHTSA Hotline for further assistance. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

Breaks are locked up, car won't start due to faulty Vaccum pump and brake booster!