2017 CHEVROLET MALIBU Complaints

TL* THE CONTACT OWNS A 2017 CHEVROLET MALIBU. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.

DRIVING ON A MAJOR HIGHWAY WITH A CUSTOMER AND THE ENGINE LIGHT COMES ON, POWER IS REDUCED TO A CRAWL, AND THEN "POWER REDUCE" LIGHT COMES ON. AT THAT POINT NO ACCELERATION OCCURS AND CAR CUTS OFF ( I WAS ABLE TO GLIDE TO THE SIDE) AND WILL NOT START BACK UP. AFTER AN HOUR,( AND ME HAVING TO CALL ANOTHER CAR TO PICK UP MY CUSTOMER) CAR CUTS BACK ON. TAKE IT TO DEALERSHIP, WAS ADVISED THAT A BULLETIN WAS ISSUED REGARDING THIS PROBLEM 18 MONTHS AGO, 1 MONTH BEFORE I PURCHASED CAR. SAID I NEEDED MY CYLINDERS REPLACED (THE ENGINE) BUT ONCE I TOOK IT IN, THEY REPLACED THE FUEL INJECTIONS (23,000 MILES). 60 DAYS LATER, THE SAME EXACT ISSUE HAS OCCURRED, AGAIN ON A MAJOR HIGHWAY, THIS TIME I HAD JUST DROPPED OFF A PASSENGER. WAITED 30 MINUTES, AND WAS ABLE TO DRIVE HOME. SINCE IT WAS THE HOLIDAY WEEKEND, I WAS NOT ABLE TO GET INTO THE DEALERSHIP FOR IMMEDIATE REPAIRS AGAIN. CALLED TODAY 7/8/19 TO SPEAK TO MY ADVISOR, HE HAS NOT CALLED ME BACK. I WILL HAVE TO HAVE THE CAR TOWED IN OR DRIVE ON THE BACK ROADS AT A CRAWL.

WARNING MESSAGE SAYS 'SHIFT INTO PARK' & EVEN THOUGH ENGINE SHUTS OFF, THE RADIO (& I'M ASSUMING BATTERY) DOESN'T. CAR WON'T LOCK BECAUSE OF IT. HAS REQUIRED TURNING CAR BACK ON & OFF AS MANY AS 8 TIMES, AND/OR MOVING FORWARD OR BACKWARDS NUMEROUS TIMES. CHEVY DEALER'S SERVICE ADVISOR TOLD ME "YEAH, WE'VE HAD LOTS OF PROBLEMS WITH THAT. WE USUALLY HAVE TO REPLACE THE SHIFTER CONTROL BOX".

ONCE CAR IS IN PARK, MESSAGE INDICATES CAR NEEDS TO BE SHIFTED TO PARK - ALREADY IN PARK

ON SATURDAY, JUNE 29TH, 2019 APPROXIMATELY AT 12:30 PM MY FAMILY'S 2017 CHEVROLET MALIBU WAS IN MOTION IN A MAJOR INTERSTATE (I-75) AND THE TRAFFIC STARTED SLOWING DOWN, I PRESSED THE BRAKE PEDAL TO SLOW DOWN AND THE PEDAL BECAME VERY HARD TO BRAKE AND HAVING TO SWERVE TO THE SIDE OF THE RIGHT SIDE OF THE ROAD TO AVOID A COLLISION WITH THE VEHICLE IN FRONT OF ME. THE VEHICLE'S MESSAGE BOARD READ "ENGINE POWER REDUCED". I ALSO RECEIVED AN EMAIL MESSAGE FROM ON-STAR STATING THAT AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM WAS DETECTED. THE VEHICLE WAS TAKEN TO VICTORY LANE CHEVROLET IN FORT MYERS, FLORIDA, AND THE SERVICE TECHNICIAN TOLD US THAT THE ISSUE HAD NOTHING TO DO WITH THE ENGINE OR TRANSMISSION AS THE VEHICLE MESSAGE STATED, BUT A PROBLEM WITH THE BRAKING SYSTEM'S VACUUM. THIS COULD HAVE BEEN A REALLY BAD ACCIDENT AND HOPE THAT THIS INFORMATION CAN HELP AVOID ANY PROBLEMS TO ANYBODY. WE ARE STILL WORRY ABOUT DRIVING THIS VEHICLE, SINCE WE ARE BECOMING AWARE THAT THIS IS AN ISSUE THAT SEEMS TO BE REPEATING ITSELF TO MANY OTHER OWNERS OF THE SAME VEHICLE AND MODEL AS OUR MALIBU IN THE UNITED STATES AND CANADA.

I BOUGHT THIS CAR AUGUST 2017. WHEN I PUT MY CAR INTO PARK IT STATES THAT IT NEED TO "SHIFT TO PARK" EVEN THOUGH IT IS PARK. IT HAPPENED ONCE AND THEN AFTER THAT IT WAS LIKE ALMOST EVERY TIME I PARK MY CAR. WHEN I TURN THE CAR OFF IS WHEN THE ALERT HAPPENS, THEN YOU HAVE TO RESTART THE CAR AND TAKE OUT OF GEAR AND TRY AGAIN. IT HAPPENS UP TO 4 TIMES BEFORE IT FINALLY WORKS. IT IS LIKE YOU HAVE TO JAM IT INTO PARK TO MAKE IT REALIZE IT IS IN PARK. TAKING INTO THE DEALER TO HAVE IT LOOKED AT ON 06/27/19. HOPEFULLY IT WILL GET FIXED. TO NEW OF A CAR TO HAVE ISSUES THIS EARLY. NOT A HAPPY CAMPER AT ALL!!!!

2017 CHEVY MALIBU HAS "SHIFT TO PARK" WARNING LIGHT COME ON WHEN THE CAR IS PARKED EVEN WHEN HAS BEEN PUT IN PARK SEVERAL TIMES. THIS LIGHT ONLY COMES ON WHEN STATIONARY AND TRYING TO PARK THE CAR. IF I LEAVE IT LIKE THAT AND TAKE THE KEYS WITH ME, IT HONKS REPEATEDLY.

I PURCHASED A 2017 CHEVY MALIBU IN APRIL 2017 WITH 11 MILES. IN LESS THAN A MONTH, THE CAR STARTED HAVING ISSUES. TOOK THE VEHICLE INTO THE DEALERSHIP FOR INSPECTION WITH THE INITIAL PROBLEM BEING THE O2 SENSOR THEY UPDATED THE SOFTWARE AND IT WAS NOTED GM WOULD MONITOR THE CONCERN AND HAS BEEN AN ONGOING ISSUE SINCE. THE PROBLEMS ARE AS FOLLOWS: DASHBOARD GOES BLANK WHILE DRIVING, CODES: P0036, P0037, P0138, P0141, P2097 X3; P2122, P2127, P2138, ACCELERATOR PEDAL REPLACED X3 WITHIN A TWO MONTH TIME FRAME WITH THROTTLE HARNESS BEING REPLACED ON THE THIRD TIME, REDUCED ENGINE POWER TO 20 MPH WHILE DRIVING, SCANNING NOISE COMING FROM ENGINE WHILE VEHICLE IS BOTH IN THE ON/OFF POSITION; STILL HAVE NO EXPLANATION OF THE PROBLEM. THE SOUND WILL SOMETIMES OCCUR BEFORE REDUCED ENGINE POWER. WHILE THE CAR WAS UNDER WARRANTY, THE ISSUES WERE NOT ADDRESSED AND WERE NO LONGER GM'S CONCERN AFTER THE WARRANTY EXPIRED. I FILED A BBB CLAIM TO HELP RESOLVE THE ONGOING PROBLEMS WITH THE VEHICLE. THE BBB AWARDED THE DECISION THAT GM IS TO REPAIR ANY ISSUES WITH THE THROTTLE, ACCELERATOR PEDAL, AND EMISSIONS WITH FOUR ATTEMPTS TO DO SO.

I PURCHASED A 2017 CHEVROLET MALIBU AS I AM A SALESMAN AND ON THE ROAD ALL DAY. MY REDUCE ENGINE LIGHT CONTINUES TO COME ON. THE CAR IS NOT EVEN 2 YEARS OLD. I WAS ADVISED IT CAN BE THE THROTTLE POSITION SENSOR OR THROTTLE BODY. I HAVE SEEN MANY COMPLAINTS ON LINE FOPR THE SAME CAR. WHY IS A BRAND NEW CAR HAVING THIS ISSUE?. I WAS ON THE HIGHWAY AND REDUSED SPEEDS TO 20 MPH AND ALMOST CAUSED A MAJOR ACCIDENT. I CONTINUALLY NEED TO PULL OVER AND TURN OFF CAR TOP RESET ITSELF. PLEASE LET ME KNOW WHY THIS HAS NOT BEEN RECALLED WITH SO MANY COMPLAINTS.

THE VERY FIRST ADVANCED DIAGNOSTIC REPORT BY 'ONSTAR" EMAILED TO ME ON 04/07/2017, WAS LESS THAN 30 DAYS AFTER THE FINAL SALE OF MY VEHICLE. I CALLED THE SERVICE TEAM FOR THE FIRST TIME ON APRIL 7, 2019 @4:13PM. (SEE PHONE RECORDS) I AM UNSURE OF THE MILEAGE HOWEVER; I DO CONFIRM IT WAS WITHIN THE 30 DAYS OF ME PURCHASING THE CAR AND I SPOKE WITH A SERVICE REP BY THE NAME OF GUY. AT THE TIME OF SALE, THE CAR HAD 15 MILES TOTAL. THE DIAGNOSTIC MESSAGE RECEIVED ON APRIL 7, 2017 WAS "AN ISSUE WITH THE EMISSIONS/ ENGINE POWER REDUCED/ENGINE STALLED". THE CHECK ENGINE LIGHT WAS ALSO ON I HAVE RECEIVED AN EMAIL TO THAT EFFECT EVERY MONTH THEREAFTER, AND TO DATE. EACH TIME CAUSING THE CHECK ENGINE LIGHT TO COME ON. I HAVE ALSO ATTEMPTED TO HAVE THE CAR REPAIRED MULTIPLE TIMES, WITHIN WARRANTY AND WHILE OUT OF WARRANTY, BY TWO DEALERSHIPS. 1. ROCKMONT OURISMAN CHEVROLET &2. SPORTS CHEVROLET. BOTH SERVICE TEAMS NEVER RESOLVING THE ISSUE. THE LAST FEW TIMES THE CAR WAS IN FOR SERVICE AT THE SENIOR ADVISOR'S RECOMMENDATION WAS ON 10/17/2018 FOR 1 DAY, 11/09/2018-11/13/2018 FOR 4 DAYS AND FINALLY 12/10/2018-01/17/2019, OVER 1 MONTH AT THE SPORTS CHEVROLET. DURING THIS TIME, UNFORTUNATELY, I WAS NOT UNDER WARRANTY; THEREFORE, I SPENT QUITE A BIT OF OUT OF POCKET EXPENSES ON A RENTAL VEHICLE FOR THE DAYS MY CAR WAS IN FOR REPAIR, EVEN THOUGH THIS ISSUE WAS OBVIOUSLY RELATING THE SAME UNRESOLVED COMPLAINT FROM APRIL 7, 2017 AND THAT A CHEVROLET SENIOR ADVISOR RECOMMENDED I GO THERE. I FOUND THE SENIOR ADVISORS TO BE UNHELPFUL AND LIMITED IN REMEDYING SIMPLE COMMON SENSE CUSTOMER CONCERNS. I HAVE LOTS OF DOCUMENTATION