2018 CHEVROLET MALIBU Complaints

MY CAR IS LAGGING WHEN I COME FROM A COMPLETE STOP. IT SPUTTERS AT TIMES WHEN I ACCELERATE. MY CAR IS ALSO MAKING A VIBRATION NOISE WHEN I ACCELERATE, SLOW DOWN, TURNING, ON HIGHWAY, CITY STREETS AND WHEN I'M COASTING. THIS START HAPPENING WHEN MY VEHICLE REACHED 13,000 MILES. I ALMOST GOT INTO FOUR ACCIDENTS DUE TO THIS ISSUE. THERE NEED TO BE A RECALL ASAP! I'M PRETTY SURE THAT IS NOT GOING TO BE ONE UNTIL SOMEONE DIES BECAUSE OF IT.

WHILE DRIVING MY 2018 MALIBU WITH ONLY 7500 MILES ON IT, THE CAR WOULD NOT ACCELERATE. I PUSHED THE GAS PEDAL TO THE FLOOR AND THE CAR HAD NO POWER AND I ALMOST WAS IN A CRASH WITH ANOTHER VEHICLE. A LOT OF LIGHTS CAME ON THE DASHBOARD AND THE GAUGES WENT TO ZERO. AN ERROR MESSAGE DISPLAYED THAT SAID SOMETHING LIKE ENGINE POWER REDUCED AND THE CHECK ENGINE LIGHT CAME ON. THE GAS GAUGE AND OTHERS ACTED LIKE THE CAR WAS SHUT OFF. THIS IS VERY DANGEROUS FOR ME AND MY FAMILY AS TRAFFIC IN THE NORTHERN VIRGINIA AREA IS VERY HEAVY. I PULLED TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. I TRIED TO RESTART IT AND IT WOULD NOT RESTART FOR 10 MINUTES. WHEN IT DID RESTART THE CHECK ENGINE LIGHT WAS STILL ON AND THE CAR STILL HAD VERY LIMITED POWER. THIS NEEDS FIXED ASAP. IT IS CURRENTLY AT THE DEALER WHERE I BOUGHT IT FROM IN NOVEMBER OF 2018. I TOLD THEM ABOUT THE POWER PROBLEM WHEN I HAD THE FIRST SERVICE OIL CHANGE DONE AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I BOUGHT A NEW CAR SO THAT I WOULDN'T HAVE ANY PROBLEMS AND NOW I HAVE TO DEAL WITH THIS PRODUCT THAT NO ONE WANTS TO FIX. PLEASE FIND A SOLUTION TO THIS PROBLEM AS IT IS LIFE THREATENING.

I BOUGHT THE VEHICLE IN APRIL 2019 WITH 14,000 MILES ON IT. SINCE THEN, THE VEHICLE EXPERIENCES LOW POWER/HESITATION AT LOW SPEEDS. THIS IS ESPECIALLY EVIDENT WHEN TURNING/PULLING OUT ONTO AN INTERSECTION FROM A STOP. THERE IS NO ACCELERATION AT ALL. I TOOK IT TO THE DEALER & TEST DROVE IT WITH THE MECHANIC. DURING THE DRIVE, THE CAR DISPLAYED THE SYMPTOMS. HOWEVER, WHEN THE MECHANIC DROVE IT HIMSELF, HE COULD NOT DUPLICATE IT. I MENTIONED THE TECHNICAL SERVICE BULLETIN #19NA-032. ACCORDING TO THEM, THIS BULLETIN IS NOT APPLICABLE TO MY VEHICLE'S VIN. IN DOING MY OWN RESEARCH, MY VIN FALLS WITHIN THE TSB'S RANGE. THIS IS A SERIOUS SAFETY ISSUE AS I'VE ALMOST BEEN HIT MULTIPLE TIMES BY ONCOMING TRAFFIC. A RECALL DEFINITELY NEEDS TO BE RELEASED BEFORE SOMEONE GETS INJURED OR KILLED.

MY CAR WAS BOUGHT NEW IN DECEMBER 2018. STARTING IN APRIL OF 2018, WITH A LITTLE OVER 3000 MILES ON THE CAR, I BEGAN TO NOTICE THAT WHEN I DROVE THE CAR WITH A COLD START (MORNINGS AND AFTER A FULL DAY OF WORK) THE CAR WOULD NOT RESPOND TO ME PRESSING ON THE GAS PEDAL. I WOULD PUSH DOWN, AND IT WOULD TAKE ABOUT 5-8 SECONDS FOR THE CAR TO ACTUALLY ACCELERATE AT ALL. THIS HAS BEEN HAPPENING ALMOST EVERY DAY FOR NEARLY A MONTH. MULTIPLE TIMES, I HAVE PULLED OUT OF A DRIVEWAY AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE MY CAR LITERALLY WOULDN'T GO. WE HAVE TAKEN IT TO THE SERVICE CENTER TWICE NOW, AND THEY HAVEN'T BEEN ABLE TO PULL ANY CODES OR FIND ANY ISSUES WRONG WITH IT. THESE NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED. ## VIN PASSED ## CHEVROLET, MALIBU, 2018 ##

TL* THE CONTACT OWNS A 2018 CHEVROLET MALIBU. THE CONTACT STATED THAT THE RPM GAUGE INCREASED; HOWEVER, THE TRANSMISSION GEARS FAILED TO CHANGE OVER WHILE THE VEHICLE WAS DRIVING ON THE HIGHWAY. AS A RESULT, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE CONTACT HAD TO MANEUVER THE VEHICLE WITH EXTREME DIFFICULTY TO PREVENT A CRASH. INITIALLY, PERFORMANCE CHEVROLET (1005 W EHRINGHAUS ST, ELIZABETH CITY, NC 27909, 252-338-9100) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE WITH THE SERVICE CENTER MANAGER. FURTHER DIAGNOSTIC TESTING WAS NOT PROVIDED. A DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND DIAGNOSED THAT THE SPACER PLATE NEEDED TO BE REPLACED. A LOANER VEHICLE WAS PROVIDED FOR TWO DAYS. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT WANTED THE VEHICLE BOUGHT BACK BY THE DEALER IF THERE WAS NO SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

PURCHASED 2018 CHEVY MALIBU WITH 4,200 BUT NEW DUE TO IT BEING A DEALER COURTESY CAR ON 12/18/18, ON 1/7/19 THE CAR WOULD NOT ACCELERATE WHILE STATIONARY IN A PARKING LOT ATTEMPTING TO PULL OUT OF THE PARKING SPOT. I PUT THE CAR IN PARK AND WHEN SHIFTING BACK TO DRIVE THE TRANSMISSION SLAMMED INTO GEAR AND THE ACCELERATOR BARELY RESPONDED AND THE CAR REVVED TO OVER 5,000 RPM'S. I TOOK INTO SUPERIOR CHEVROLET ON 1/8/19, ON 1/11/19 THEY STILL DID NOT KNOW WHAT THE ISSUE WAS AND WERE UNABLE TO DUPLICATE IT. ON 1/4/19 THE DEALERSHIP SAID THEY WERE CONNECTING THE CAR TO A MACHINE THAT WOULD SUPPLY THE SMALLEST SPECS OF THE CAR TO SEND TO GM ENGINEERS, ON 1/16/19 THE GM ENGINEERS ADVISED TO REPLACE THE TCM (TRANSMISSION CONTROL MODULE). TCM WAS REPLACED AND THE CAR WAS PICKED UP ON 1/18/19. ON 5/22/19 WHILE DRIVING THROUGH AN INTERSECTION THE ACCELERATOR FAILED TO RESPOND AGAIN AND REVVED TO 5,500 RPM'S. IT TOOK APPROX ONE MINUTE FOR THE ACCELERATOR TO RESPOND IN THE MEANTIME I WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. I TOOK THE CAR BACK TO SUPERIOR CHEVROLET ON 5/23/19 REPORTING THE ACCELERATOR DID NOT RESPOND AGAIN AS IT HAD IN JANUARY. THE TECHS WERE UNABLE TO DUPLICATE THE ISSUE AGAIN AND THE SERVICE MANAGER DROVE THE CAR HOME TO SEE IF IT WOULD DUPLICATE, IT DID NOT. ON 5/24/19 I WAS ADVISED THEY UPDATED THE COMPUTER AND THAT SHOULD RESOLVE THE PROBLEM THIS TIME. THE FIRST FAILURE HAPPENED AT APPROX 4,700 MILES. THE SECOND OCCURRING AT APPROX 11,700. THE CONSUMER STATED UPON THE 3RD FAILURE THE ONSTAR DIAGNOSTIC STATED THAT THERE WAS AN ISSUE WITH THE ENGINE AND TRANSMISSION SYSTEM. *JS

I BOUGHT MY CAR A FEW WEEKS AGO, MY CHECK ENGINE LIGHT COME ON AND OFF I HAVE A CERTIFIED WARRANTY. THE WARNING THAT POPS IS WHEN I START MY CAR SAY 'REDUCE ENGINE POWER' AND IT MESSES WITH MY LIGHTS AS WELL AS MY GAS PEDAL TO WHERE I CAN'T GO. IT'S VERY DANGEROUS, ESPECIALLY WHEN ON THE HIGHWAY.

CAR WILL LOSE POWER WHEN DRIVING. I WAS TURNING LEFT CROSSING TRAFFIC AND IT LOST POWER. CAR WOULD NOT ACCELERATE FOR 3 SECONDS ESSENTIALLY IT FELT LIKE THE CAR STALLED EVEN THOUGH IT WAS STILL RUNNING. I HAVE HAD THIS HAPPEN 3 OTHER TIMES AS WELL.

THE VEHICLE LOSES POWER AFTER WARMING UP. VEHICLE SPUTTERS DURING ACCELERATION AND SOMETIMES WILL NOT ACCELERATE AT ALL. THIS ALMOST CAUSED ME TO GET INTO AN ACCIDENT AS I PULLED OUT AND PRESSED THE ACCELERATOR AND THE CAR WOULD NOT MOVE. THERE ARE NO LIGHTS OR CODES PRESENT. ACCORDING TO ONLINE FORUMS THERE IS A TSB FOR THIS (19-NA-32); IT NEEDS TO BE A SAFETY RECALL...THIS IS VERY DANGEROUS.

AT ANY GIVEN TIME, WHEN VEHICLE IS STATIONARY AND SHIFT LEVER SET TO 'PARK', THE INSTRUMENT PANEL SCREEN DISPLAYS A 'SHIFT TO PARK' MESSAGE EVEN WITH THE LEVER SET TO THE 'PARK' POSITION. THE VEHICLE SEEMS TO BE IN 'PARK' HOWEVER, BATTERY POWER TO THE VEHICLE REMAINS AND WILL NOT SHUT OFF. CAR ELECTRICAL SYSTEM REMAINS ON AND HONKS THREE TIMES IF THE KEY FOB IS NOT IN RANGE. IT IS CONCERNING THAT THE VEHICLE IS NEVER FULLY IN 'PARK' MODE OR THAT THE VEHICLE IS NEVER FULLY TURNED OFF AND CAN CAUSE AN ACCIDENT IF UNATTENDED.