2004 CHEVROLET SILVERADO Complaints

DT: THE CONSUMER COMPLAINED ABOUT AN INSTANT ACCELERATION PROBLEM WHEN APPROACHING A STOP SIGN OR RED LIGHT AND WHEN APPLYING BRAKE PRESSURE. THIS OFTEN OCCURRED WHEN STOPPING AT LOW SPEEDS, SUCH AS 10 MPH OR LOWER, AND WAS INTERMITTENT IN NATURE. THIS HAS HAPPENED AT LEAST FIVE TIMES. WHEN BRAKES PRESSURE WAS APPLIED THE ENGINE SUDDENLY REVVED. THE CONSUMER APPLIED BRAKE PRESSURE AND REAR WHEELS SPUN, SMOKE APPEARED, AND BURNING RUBBER FELL ON THE PAVEMENT. THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. THE DEALER CHECKED THE CALIBRATION AND PERFORMED A DIAGNOSTIC CHECK. THESE MEASURES DID NOT REVEAL ANY TYPE OF PROBLEM OR FAILURE. THE DEALER INSTALLED A DEVICE INTO THE VEHICLE TO RECORD ANY INCIDENT. HOWEVER, WHILE THE DEVICE WAS INSTALLED THERE WERE NO RECORDED INCIDENTS OF THIS TYPE. A CALL WAS MADE TO THE MANUFACTURER, WHO SENT A FACTORY REPRESENTATIVE TO INSPECT THE VEHICLE, NO FAILURE WAS DETERMINED. NO CORRECTIONS OR REPAIRS WERE DONE AT THIS TIME. THE CONSUMER FELT THIS WAS STILL A PROBLEM, MOST RECENT INCIDENT OCCURRED YESTERDAY WITH NO EXPLANATION AS TO WHY THIS HAPPENED. *AK *NM

DT: THE CONSUMER STATED THAT THE 2004 CHEVROLET SILVERADO CAUGHT ON FIRE AND BURNED. THE DRIVER'S SEAT COMPARTMENT WAS WHERE THE MOST DAMAGE WAS DONE. THE TRUCK HAD BEEN PARKED FOR THIRTY MINUTES. THERE WERE NO PROBLEMS THAT THE CONSUMER WAS AWARE OFF THAT WOULD HAVE CAUSED THE FIRE. THE DRIVER SEAT, DASH, AND DOOR WERE COMPLETELY CONSUMED BY FIRE. THE INSURANCE COMPANY HAS TOTALED THE TRUCK. THE DRIVER HAD LEFT THE DRIVER SIDE DOOR WINDOW ROLLED DOWN WHEN HE PARKED THE TRUCK. WHEN THE CONSUMER FOUND THE TRUCK ON FIRE THE WINDOW WAS ROLLED UP. THE FIRE DEPARTMENT WAS NOT CALLED BECAUSE THE CONSUMER WAS ABLE TO PUT THE FIRE OUT. AN INSURANCE REPORT WAS TAKEN. THE INSURANCE ADJUSTER TOOK PICTURES OF THE TRUCK. THE CONSUMER CALLED GM AND REPORTED THE FIRE. THE CONSUMER FILED A COMPLAINT WITH GM. THE CUSTOMER SERVICE REPRESENTATIVE SAID THAT SOMEONE WOULD CALL THE CONSUMER BACK SOMETIMES TODAY.*AK

1) WHILE BACKING UP A TRAVEL TRAILER INTO MY DRIVEWAY, THE STEERING WHEEL BECAME IMPOSSIBLE TO TURN AND IN ADDITION THERE WAS NO POWER BRAKE FUNCTION IN THE TRUCK. 2) WITHOUT STEERING OR BRAKING POWER THE TRUCK WAS IMPOSSIBLE TO DRIVE. HAD THIS EVENT OCCURRED JUST MINUTES EARLIER WHEN WE WERE TRAVELING A NARROW AND WINDING MOUNTAIN ROAD, A MAJOR CRASH WITH LIVES LOST COULD HAVE EASILY OCCURRED. 3) WE HAVE AN APPOINTMENT TO HAVE THE TRUCK TOWED TO A CHEVY DEALER ON SEPTEMBER 26. I UNDERSTAND THAT A RECALL INVOLVING THIS PROBLEM WAS TO BE INITIATED LAST FEBRUARY, BUT WE HAVE HAD NO NOTIFICATION EVEN THOUGH WE ARE THE ORIGINAL OWNERS OF THE TRUCK AND LIVE AT THE SAME ADDRESS AS WHEN THE TRUCK WAS PURCHASED NEW. *JB

DT: PARKING BRAKE WOULD STAY ENGAGED BUT WOULD NOT PREVENT VEHICLE FROM ROLLING. WHEN THE PARKING BRAKE WAS IN PLACE THE VEHICLE WOULD STILL ROLL AS IF THE PARKING BRAKE WAS NOT ENGAGED. RECEIVED A RECALL NOTICE CONCERNING THE PARKING BRAKE. TOOK VEHICLE TO A DEALER FOR RECALL REPAIRS. DEALER COMPLETED THE RECALL REPAIRS. HOWEVER, THE PARKING BRAKE ISSUE HAS NOT BEEN REMEDIED. THE PARKING BRAKE WILL STILL ALLOW THE VEHICLE TO ROLL. CONSUMER HAS NOT CONTACTED CHEVROLET MANUFACTURER. CONTACTED DEALERSHIP, WHO SAID THIS WAS A DESIGN PROBLEM ,AND THE PARKING BRAKE WOULD NOT HOLD A HEAVY DUTY PICKUP, AND THERE WAS NOTHING ELSE THEY COULD DO. , NO FURTHER REPAIRS. THIS VEHICLE WAS PURCHASED FOR A GOVERNMENT CONTRACT.*AK THE CONSUMER WAS TOLD BY THE DEALER THAT THE PARKING BRAKE IS TOO SMALL FOR THIS PICKUP AND THAT THE CONSUMER SHOULD NOT TRUST IT TO HOLD THE VEHICLE IN PLACE. *NM

I HAVE OWNED MY 2004 CHEVY SILVERADO SINCE SEPT. OF 2004 WITHOUT ANY PROBLEMS. JUST RECENTLY, HOWEVER, MY POWER STEERING IS FAILING AT SPEEDS BELOW 10 MILES PER HOUR. I HAVE TAKEN IT TO THE DEALER AND HAVE BEEN INFORMED THAT THIS IS COMMON FOR THE CAR AND THAT THERE IS NOTHING THEY CAN DO. I WAS PRESENTED WITH A BULLETIN STATING AS MUCH. I BELIEVE THAT POWER STEERING LOSS AT ANY SPEED POSES A SIGNIFICANT RISK TO ME, PEDESTRIANS, AND PROPERTY. I WOULD LIKE TO SEE THIS PROBLEM RESOLVED. MY UNDERSTANDING IS THAT THERE ARE MANY SILVERADO OWNERS EXPERIENCING THIS PROBLEM. FAILURE IS NOW A DAILY OCCURRENCE. PLEASE ADVISE.*JB

ALL 5 (FIVE) TIRES THAT CAME ON MY 2004 SILVERADO ARE DRY ROTTING. I AM A 59 YEAR OLD DISABLED WOMAN AND VEHICLE HAD 18000 WHEN MY SON NOTICED THE ROTTING. *JB

DT: 2004 CHEVROLET SILVERADO. THE CONSUMER STATES THAT THE TRANSMISSION HAS A SLIP IN IT AND IT STALLS. THE DEALERSHIP INSISTS THERE IS NOTHING WRONG WITH THE VEHICLE AND IT CANNOT BE FIXED. THE VEHICLE HESITATES AND THEN CLANGS WHEN IT CATCHES INTO GEAR. THE MANUFACTURER STATED THEY NEED TO SPEAK WITH THE DEALERSHIP BEFORE THEY COULD MAKE A DECISION. THE PROBLEM HAS BEEN OCCURRING SINCE APPROXIMATELY FEBRUARY 2005. THIS DOES NOT HAPPEN ALL OF THE TIME. *AK

DT: CLUTCH FAILURE, VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM. THEY HAVE TEMPORARILY FIXED IT. THEY REPLACED BEARING, FLYWHEEL, PRESSURE PLATE, AND THE SLAVE CYLINDER. THIS WAS THE FIRST TIME. THE SECOND TIME THEY REPLACED THE MASTER CYLINDER. THE THIRD TIME THEY REPLACED THE HYDRAULIC FLUID. THIS STARTED ON JANUARY 12, 2005. THIS USUALLY HAPPENED WHEN DRIVING STRAIGHT FOR FOUR OR MORE HOURS. THE LAST TIME DEALER TOOK VEHICLE TO DEALER FOR FOURTH TIME, TOOK OUT THE FRAME, AND THERE WAS AN INCREASE IN CLUTCH PEDAL TRAVEL, AND PEDAL BECAME MOMENTARILY SPONGY. *AK

I BOUGHT THIS TRUCK IN FEB 2004 AND IT HAS BEEN IN THE SHOP NUMEROUS TIMES FOR WIRING HARNESS REPAIRS. THEN WHEN IT IS OUT OF THE 36000 MILES WARRANTY, IT HAS PROBLEMS AGAIN AND THE DEALERSHIP THEN TELLS ME THEY WILL NEED TO REPLACE THE WIRING HARNESS AT ABOUT $1500 OUT OF MY POCKET AND A RENTAL FEE. I THROW A FIT AND THEREFORE THEY DECIDE TO LET ME HAVE THE WIRING HARNESS ON THEIR BEHALF BUT I WILL HAVE TO PAY LABOR AND MY OWN RENTAL. AFTER IT WAS ALL SAID AND DONE I WAS OUT $900 AND DON'T FEEL THAT I SHOULD OF HAD TO PAY THAT BECAUSE IF THEY HAD REPLACED IT AFTER IT HAD BEEN IN THE SHOP 4 TIMES WITHIN 8 MONTHS I WOULDN'T OF HAD TO BE REPLACING IT OUT OF MY OWN POCKET. I CALLED AND ASKED THEM TO REIMBURSE ME LABOR AND RENTAL COSTS AND THEY SAID NO AND THE PERSON WHO MADE THE DECISION REFUSED TO DISCUSS THE SITUATION WITH ME. *JB

DT: THE CONSUMER STATES THAT THE AMERITECH BY GENERAL TIRE HAS DEVELOPED A PROBLEM WITH TREAD SEPARATION. THE TWO FRONT TIRES HAD TO BE REPLACED ABOUT 4 MONTHS AGO AND THE 4 REAR TIRES NEED TO BE REPLACED NOW. THE DEALERSHIP AGREED THAT THE TIRES NEED TO BE REPLACED AND THE MANUFACTURER SAID THAT THEY WOULD SUPPLY THE CONSUMER WITH NEW TIRES IF THEY HAD THEM. THE CONSUMER HAS BEEN WAITING FOR THE TIRES FOR 3 WEEKS. THE CONSUMER TALKED TO GENERAL MOTORS ABOUT THE TIRES. THE CONSUMER STATES THAT THE TIRES ARE UNDER WARRANTY. THE TIRES ARE A YEAR OLD AND HAVE 14,000 MILES ON THEM. THE FIRST TWO TIRES HAD TO BE REPLACED AT 6,000 MILES. THE TIRE LINE IS LT215/85R16. ALL THE TIRES ARE FROM THE SAME LINE AND HAVE BEEN PROPERLY MAINTAINED.*AK *MR