2024 CHEVROLET SILVERADO 1500 Complaints

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.

Component/System Failed: Power Train – specifically, the #6 lifter failed and is available for inspection upon request. Safety Risk: The failure caused noticeable engine misfiring, loss of power, and abnormal ticking sounds, which could potentially lead to engine stalling while driving. This creates a serious safety risk, especially during highway driving or merging situations. Confirmation of Problem: The issue was confirmed by a certified GM dealership technician, who diagnosed the failure of the #6 lifter. They advised that the lifter and potentially the camshaft need replacement. Inspection: The vehicle has been inspected by the dealership service department. No inspection has been conducted by police or insurance at this time. Warning Signs: Prior to failure, there were no warning lamps. However, the vehicle began exhibiting a noticeable ticking noise followed by rough idling and reduced performance approximately 71,000 miles.

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 91 MPH, the vehicle was shaking erratically. No warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that it might take a week to complete the diagnostic testing. In addition, the contact stated while driving at an undisclosed speed, the tailgate independently unlatched. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the tailgate switch would be replaced, however the part was on order. The contact stated that the tailgate switch was not replaced. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the failure was intermittent but had occurred four times. The contact stated that tools and other items were lost because of the failure. In addition, the contact stated that on one occasion the tailgate independently unlatched, and the tailgate almost struck the vehicle behind the contact's vehicle. The contact stated that the vehicle was taken to several different dealers because of the persistent failures. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,900.

Supporting Facts: • Unknown [XXX] bought a 2024 Chevy Silverado 1500 Crew ZR2 4WD VIN: [XXX] at C. Harper Chevrolet, [XXX] [XXX], Deal# [XXX], Paid $78.211.16 ? GM ordered a stop sales on April 2025 on all the dealer lots. They sold it to [XXX] after the stop sales was issued. ( No engine, Crankshaft Position Sensor Diagnostics recall inspection or 40 Wgt. oil change was issued. This was required before sales. (Recall N252494001) Release date: April 2025. I requested twice at two chevy dealerships for the engine to be inspected and fixed. No resolution was provided and they refused to fix it. ? GM issued a recall for Chevy Silverado 1500 equipped with the 6.2-liter V-8 gasoline engine. ? NHTSA.gov website “Part 573 Safety Recall Report”. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lost the high gears on the interstate. Had keep it under 60 to keep RPMs under 4000

The contact owns a 2024 Chevrolet Silverado 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

We took our vehicle to Weber Chevrolet in Granite City, Il on June 26 for an oil change. My husband and I purchased the vehicle on [XXX] from this dealership. We asked if they could put a heavier oil in the vehicle due to this being as one of the remedial fixes for the recall. The service department manager informed us that they would not be able to do this due to it voiding our warranty. They could not give a general answer as to when they will address the recall. My husband and I have safety concerns about taking this vehicle cross country for a family vacation at the end of July. We have decided to trade the vehicle in for a different model due to the uncertainty of the recall. Appallingly, no dealership, including the Chevy dealership we bought it from , is willing to take our 9 month old truck as a trade. We were informed by three separate dealerships that the car is basically worthless and they are not willing to have it sit on their lots depreciating until the recall is complete. It is completely unacceptable that we, as consumers, are stuck with a vehicle that has a potential safety risk. The car has already depreciated by $10,000 according to Kelly Blue Book. We have filed a complaint with the BBB, Illinois States Attorney Office, and with General Motors. General Motors informed me on July 2 that they will not address the recall until an issue occurs. If an issue occurs then they will address it at that time. Furthermore , they are not willing to buy the vehicle back, attempt to see if the engine is fine, nor willing to allow us to trade for another GMC vehicle. We are at a loss as far as our safety, loss of investment, and lack of any help from General Motors. I am adding screen shots of my communication with the general manager from Weber Chevrolet, jimmy Mckechan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 43-50 MPH, the vehicle hesitated, and the transmission shifted hard. There was an abnormal clunking sound coming from the vehicle. The engine warning light was periodically illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 200. VIN tool confirms parts not available.