2024 CHEVROLET SILVERADO 1500 Complaints

Truck went into second gear unexpectedly at 50 mph due to what dealer said was a bad solenoid. GM has had the truck for over a month with no date of an times repair due to no parts being available

No warning vehicle has dead battery and first message that appears is ‘Service Steering Column Lock’. Cannot reset.

My name is [XXX] and I currently own a 2024 Chevy Silverado 1500 ZR2 Truck with a 6.2 lt motor. On [XXX], my truck failed me at which point it had to be towed by road side assistance to Sun Chevy in Chittenango NY. While at the dealer I was advised that my Truck engine 6.2 is bad that the crank shaft bearing failed and further piston rods failed and it would need to be replaced. Two days following I received a call and was advised by the dealer (Sun Chevy) that GM advised the dealer to rebuild the engine. Once that was completed 10 days later the dealer contacted me and stated that the motor does not sound right and there were further problems. I was also advised by the dealer that this is a known problem with 6.2 motors and GM is aware of it. On (3-14-2025) I was told by Sun Chevy that the 6.2 motors are on backorder and I would have to wait approx 6 to 9 months. This truck is not even 1 year old and this is not acceptable in any way. I am paying on a truck that is not operable. I have always been a faithful Chevy owner however I cannot wait this long after buying a New Truck. I called GM to discuss options moving forward and them replacing my Truck. I can be contacted at [XXX], or [XXX]. According to GM This issue has been assigned a case number and that as far as it has gone. My famiky vacation now has to be cancelled as we were going to be traveling in the Truck and the Dealer stated that the loaner vehicle cannot leave the state. This is a complete mess. Any assistance would be appreciated. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 65 MPH, the gear shift independently shifted into neutral, and the vehicle lost motive power. No warning light was illuminated. The contact pulled over to the right side of the road and attempted to restart the vehicle; however, the vehicle failed to respond as needed. An undisclosed dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the engine was not available for replacement. The approximate failure mileage was 10,518.

Jan 1 issues of knocking and loss of power occurred at 2100 miles; took the the dealership and it was determined that there was a collapsed lifter and 4 of the 8 were replaced. Mar 11 truck experienced loss of power and an a message to "press start again" was able to pull over and turn truck off and it would not start again; this occurred at 5,276 miles. Towed to dealership and it was determined that engine was seized and that it would require a complete engine replacement.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at approximately 35 MPH, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed and then stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a local dealer who was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact stated that the check engine, 4WD system, and transmission warning lights were illuminated. The contact had the vehicle towed back to the same dealer who diagnosed the vehicle and determined that the transmission valve body needed to be replaced. The dealer informed the contact that the part needed for the repair was on a national backorder. The manufacturer was informed of the failure. The failure mileage was 11,082.

Dear National Highway Traffic Safety Administration, I am writing to formally report a serious safety issue with my 2024 GMC Sierra 1500 equipped with the 6.2-liter engine. At the time of the incident, my truck had only 17,000 miles on it and had received the two necessary oil changes as recommended. On Thursday, [XXX] while driving northbound on [XXX] in Houston, Texas, my truck unexpectedly lost power while in motion. Fortunately, I was in one of the right lanes and was able to push it to the side, but not before nearly being struck by another vehicle. Several cars had to swerve to avoid my disabled truck, and I truly believe that I could have been seriously injured or worse due to this mechanical failure. After having my truck towed to the dealership, I was informed that the engine had completely locked up and needed a full replacement. However, despite my immediate action to get the issue resolved, I have now been without a vehicle since [XXX], and as of today, March 10, 2025, there is still no replacement engine available. I have been told that the 6.2-liter engines are on backorder for 5 to 6 months because this issue is happening to so many vehicles. This raises serious concerns: If so many of these engines are failing, why has there been no recall issued? How is it acceptable for GMC to sell vehicles with a known defect that can lead to life-threatening situations on the road? Why am I still paying a $1,300 monthly car note for a vehicle I have not been able to drive in over three months? This is not just a case of vehicle reliability; this is a severe safety hazard. My truck failed suddenly in moving traffic, and based on the widespread engine failures, it appears that this could happen to many other drivers as well, potentially leading to catastrophic accidents. I urge the NHTSA to investigate these engine failures immediately and take appropriate action, including issuing a recall if warranted. I would appreciate an update on INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)

I was driving on [XXX] leaving from Onawa, IA. Up to this point I had not issue or notifications about my vehicle. While driving North bout and having the adaptive cruise control set at 80 MPH, I was in the left lane passing 3 semis in the right lane. After passing the first one, the first semi merged to the left lane following. I was approximately 1/2 passed the next semi when all the sudden my cruise started to slow down. It went from 80 to 78 back to 80, then 80 back to 77 to 80. Suddenly and with no warning the engine completely shut down and I went from 80 - 0 is approx. 100 feet. The semi behind me sounded their horn loudly as they almost hit my rear end before merging over. I had no time to go over to the right shoulder and had to go to the left where the vehicle would not move. I could not move the vehicle off the shoulder as it would not shift to natural. Law enforcement was notified as the safety of the vehicle on the left side of the interstate caused safety issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has left me stranded multiple times, once over 2000 miles from home at only 26k miles on the vehicle with catastrophic engine emissions and electrical failures. Costing me thousands in lodging and months of my time. My vehicle has stalled multiple times on interstates and busy roads with no shoulders putting me and other drivers at risk.

The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission shuddered and the vehicle hesitated. Additionally, the contact stated that the transmission vibrated, and the vehicle jerked forward. The contact stated that while parking in a parking lot, the vehicle jerked forward and crashed into an accessible parking sign, causing a dent in the front bumper. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,600.