2002 CHEVROLET SILVERADO 1500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 510 complaints submitted for the 2002 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 1500- CRITTENDEN, KY
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, HE APPLIED THE BRAKES AND THE ANTI LOCK BRAKE SYSTEM ENGAGED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT BOTH FRONT SPEED SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000. UPDATED 03/14/12*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 1500- ENGLEWOOD, FL
VEHICLE WAS TAKEN TO DEALER REGARDING THIS ISSUE AT 35000 MILES, IN 2004. THEY COULD FIND NOTHING WRONG. I FOUND THAT THIS WAS A COMMON PROBLEM INVOLVING ONLY THE 2002 MODEL. THE DEALER SAID IT WAS NOT A SAFETY PROBLEM, JUST AN ANNOYANCE I WOULD HAVE TO LIVE WITH. I STILL OWN THIS VEHICLE NOW IN 2012 AND STILL SEE MANY COMPLAINTS, INEFFECTIVE REPAIRS REPORTED, AND PEOPLE NOT UNDERSTANDING WHY GM HAS NOT DONE A RECALL, OR ISSUED ANY BULLETINS. WHY IS IT ONLY THE 2002 MODEL HAD THIS PROBLEM ? I HESITATE LETTING ANYONE ELSE DRIVE THE TRUCK DUE TO SAFETY CONCERNS IT SHOULD BE RECALLED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 1500- FESTUS, MO
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND APPLIED THE BRAKES, BUT THE BRAKE PEDAL RELEASED ABRUPTLY TO THE FLOORBOARD. THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT SHIFTED INTO FIRST GEAR IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS THEN TOWED TO THE RESIDENCE FOR DIAGNOSIS. THE CONTACT DETECTED THE BRAKE LINES COMPLETELY RUSTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 108,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 1500- ORMOND BEACH, FL
ELECTRONIC BRAKE CONTROL MODULE EBCM (BRAKE TRACTION CONTROL MODULE) INTERNALLY SHORTED CAUSING PUMP TO RUN ALL THE TIME, EVEN WHEN VEHICLE IGNITION WAS TURNED OFF. DANGER OF ABS FAILURE AND FIRE WITHOUT UNIT REPLACEMENT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 1500- GLENBURN , ME
REAR BRAKE LINE OVER DRIVERS SIDE WHEEL RUSTED THRU CHEVROLET 1500 2002 4 WHEEL DRIVE 4 DOOR LS. *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SILVERADO 1500- MIENRAL RIDGE, OH
FRONT SPEED SENSORS FAILED IN 2005 BEFORE THE RECALL ON MY 2002 CHEVY SILVERADO Z71. HAD RECALL TAKEN CARE OF IN 2005. THEY ARE FAILING AGAIN THIS YEAR 2011 AND NOW THE REAR BRAKE LINE JUST RUPTURED YESTERDAY 12/18/2011. MY HUSBAND AGREES THAT SALT AT IS PART OF THE PROBLEM WITH THE BRAKE LINES BUT THE ABS SENSORS IS AN ON GOING CHEVY PROBLEM IN THESE TRUCKS AND ONCE THE RECALL IS PERFORMED ONCE, THE FUTURE FAILURES ARE UP THE OWNER TO FIX AND COVER THE COST. MY TRUCK IS A 2002 BUT IT ONLY HAS 76,000 MILES ON IT. ALL THESE BRAKING ISSUES SHOULD NOT BE HAPPENING. AND SERIOUSLY THEY BUILD THESE RIGHT HERE TOO, ALTHOUGH MINE SAYS BUILT IN FORT WAYNE , INDIANA, YOU WOULD THINK THEY WOULD BE BETTER MADE. AND WHY DID THE STUFF START REALLY FAILING AFTER MY EXTENDED WARRANTY RAN OUT? GO FIGURE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 1500 HD- DAYTON, OH
THIS IS A FOLLOW UP TO MY PREVIOUS COMPLAINT. FIRST THERE IS A CORRECTION WITH THE DATE OF INCIDENT. THE CORRECT DATE SHOULD READ 06/01/2011 NOT 2010. AFTER TALKING FURTHER WITH GM CUSTOMER SERVICE AND NEVER GETTING A REASSURANCE THAT THEY ARE CONSIDERING HELPING COVER THE COST OF REPAIR, I HAVE SINCE TAKEN THE TRUCK TO A LOCAL INDEPENDENT TRANSMISSION REPAIR SPECIALIST THAT REPAIRS VEHICLES FOR THE MUNICIPALITY I WORK FOR. THEY GAVE THE SAME DIAGNOSIS WITH THE SAME MALFUNCTION CODE. THEY ALSO INFORMED ME OF A TECHNICAL SERVICE BULLETIN THAT HAS BEEN ISSUED ON THIS CODE BY GM, WHICH THE DEALER AND THE GM CUSTOMER SERVICE REP. NEGLECTED TO DIVULGE. I HAVE READ THE BULLETIN AND IT CLEARLY STATES THAT TRANSMISSIONS SHOWING THIS CODE AND FALLING WITHIN A SPECIFIED BUILD DATE WHICH IS STATED ON THE BULLETIN ARE TO BE REPLACED AND THAT NO FURTHER DIAGNOSIS BE PERFORMED. THAT BEING SAID, GM STATED THAT BY TAKING THE TRUCK TO A NON GM CERTIFIED TRANSMISSION REPAIR SPECIALIST THEY ARE NO LONGER WILLING TO HELP ME. I DID HAVE THE REPAIR SHOP TEAR THE TRANSMISSION DOWN TO DETERMINE THE EXACT CAUSE OF THE FAILURE AND THEY STATED THAT IT WAS THE PLASTIC PISTONS IN THE ACCUMULATOR HOUSING THAT FAILED CAUSING THE TRANSMISSION TO OVER HEAT WHICH IN TURN DAMAGED OTHER COMPONENTS WITHIN THE TRANSMISSION. I TALKED TO GM THIS MORNING TRYING ONCE AGAIN TO GET SOME RESOLVE AND WAS TOLD BY THE SAME PERSON THAT I HAVE BEEN DEALING WITH FROM THE GET GO THAT THEY WERE GOING TO HELP ME BUT NOW CAN'T. THIS IS THE SAME PERSON THAT SAID "GM COULD NOT GUARANTEE ANY HELP", IN EVERY CONVERSATION WE HAD TIL TODAY. IN CONCLUSION, THE DEALER WAS THE FIRST TO DIAGNOSE THE PROBLEM AND RECOMMEND A SOLUTION OF REPLACING THE TRANSMISSION WITHOUT ANY FURTHER BREAKDOWN OF THE TRANSMISSION (THEY ALREADY KNEW OF A PROB. GM CUSTOMER SERVICE KNEW THIS AND WAS UNWILLING TO COMMIT TO HELPING ME. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 1500- BLOOMINGTON, IN
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE ANTI LOCK BRAKING SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT STATED THAT HE WAS UNABLE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 36,000. UPDATED 01/06/12 *BF THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. UPDATED 01/06/12 UPDATED 01/20/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 1500- ROSEVILLE, MI
I HAVE BEEN HAVING SEVERAL BRAKE ISSUES WITH MY TRUCK WITHIN THE LAST YEAR. MY LATEST PROBLEM HAS BEEN THE ABS ENGAGING AT A NEAR STOP AROUND 5 MPH. THIS HAPPENS SEVERAL TIMES WITHIN A SHORT TRIP. AFTER RESEARCHING THIS OVER THE INTERNET IT APPEARS TO BE A PROBLEM WITH QUITE A FEW CHEVY TRUCK OWNERS. I WORK FOR A MAJOR AUTO PARTS RETAILER AND HAVE ASKED SEVERAL MECHANICS OF A FIX OR SOLUTION. THERE SEEMS TO BE QUITE A FEW DIAGNOSIS MENTIONED. I WOULD JUST LIKE TO FIX MY TRUCK PROPERLY AND NOT HAVE TO WORRY ABOUT GETTING INTO AN ACCIDENT WITH MY WIFE AND KIDS IN THE TRUCK. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 1500 HD- DAYTON, OH
WHILE DRIVING, THE AUTOMATIC TRANSMISSION SHIFTS ABRUPTLY CAUSING THE TRUCK TO JUMP FORWARD. THE TRANSMISSION WILL CONTINUE TO SHIFT HARD THROUGH ALL GEARS UNTIL TRUCK HAS BEEN STOPPED AND SHUT OFF FOR A PERIOD OF TIME. THIS IS AN INTERMITTENT OCCURRENCE. IT HAS HAPPENED APPROX. 5 TIMES FROM 24000 MILES TIL NOW AT 31000 MILES OVER A PERIOD OF 6 MONTHS. DEALER CHECKED TRANSMISSION AND STATES THAT FLUID IS BURNT, SLIPS IN SECOND GEAR AND RECOMMENDS A NEW TRANSMISSION INSTEAD OF REPAIR. THERE ARE SEVERAL FACTORS THAT NEED TO BE TAKEN INTO CONSIDERATION. THE FIRST BEING THE AGE OF THE VEHICLE WHICH IS 9Y/O. SECOND IS THE MILEAGE WHICH IN JANUARY OF THIS YEAR WAS 17000 MILES. THIRD FACTOR WOULD BE THE CONDITION OF THIS VEHICLE, DRIVEN BY AN ELDERLY MAN, ALWAYS GARAGED, KEPT IN TEXAS AND NEVER TOWED ANYTHING. THIS VEHICLES CONDITION FOR IT'S AGE IS "LIKE NEW" WITH ALL MAINTENANCE BEING DONE BY THE DEALER FROM WHICH IT WAS PURCHASED. THE LOCAL DEALER WHICH DIAGNOSED THE PROBLEM WILL VOUCH FOR THE CONDITION OF THE TRUCK. THIS WAS REPORTED TO GM CUSTOMER SERVICE ON FRI. NOV. 11, 2011. I AM WAITING FOR A SATISFACTORY OUTCOME TO THIS BAD TRANSMISSION. GM HAS YET TO COMMIT TO HELPING COVER THE COST OF ANY REPAIRS. THEY WANT ME TO PAY THE $1100 TO TEAR THE TRANSMISSION DOWN TO FIND THE PROBLEM BEFORE THEY WILL DECIDE ANYTHING. I BELIEVE THIS IS NOT MY RESPONSIBILITY SINCE THE DEALER STATED THAT THEY "RECOMMEND THE TRANSMISSION BE REPLACED". *TR
Source: NHTSA WEB SITE