2021 CHEVROLET SILVERADO 1500 Complaints

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the transmission shifted independently to a lower gear. The contact stated that the downshift of the transmission caused the rear wheels to lock up. The contact pulled over and turned off and restarted the vehicle, and was able to reset the transmission. The contact stated that the failure was intermittent, but whenever the failure occurred, the check engine warning light was illuminated before the vehicle shifted to a lower gear. The vehicle was taken to an Auto Parts Store, where a handheld scanner was used to clear the transmission fault code. The contact stated that after the code was cleared, the vehicle operated normally, but the failure eventually reoccurred. The contact had not taken the vehicle to a dealer or an independent mechanic. The vehicle was not properly diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 72,000.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil change message was displayed. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was taken to the local dealer, where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired on two occasions, but the failure persisted. While attempting to open the trunk, the trunk failed to open. The manufacturer was not contacted. The failure mileage was approximately 500.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at 35 MPH, the vehicle lost automotive power. There was no warning light illuminated. The contact immediately pulled over and attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.

We have a 2021 Chevy Silverado 1500 in which the engine has failed. We believe this is the issue involved in the recall of Chevy Trucks. It needs to be added to the recall list. It has been unable to move since 2/17/2024. We have reported this to GM but they have not responded. Thank you

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the engine was misfiring. The vehicle was taken to an independent mechanic, where the contact was informed that the cylinders were misfiring, and the mechanic recommended that the spark plugs be replaced. The contact replaced the spark plugs with the assistance of a retired mechanic; however, the failure persisted. The vehicle was taken back to an independent mechanic and was diagnosed with a cylinder misfire. The mechanic recommended removing the dynamic fuel system management by replacing the camshaft, lifters, and other unknown parts. The dealer was notified of the failure and advised the contact to schedule an appointment for a diagnostic test. The vehicle was not repaired. The contact related the failure to GM Campaign Number: N212353840. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

No reverse in transmission and sporadic engagement and shifting in forward gears.

The transmission is making a clanking noise during the lower gears. The local dealer said the transmissions is "done for". The truck has around 125,000 miles on it. The truck is available for inspection. When checking for recalls, i saw the GMC were being recalled for the same issue.

I have a 2021 chevy silverado and in october of 2023 I lost oil pressure and took the truck to a mechanic shop and they determined that the engine had spun rod bearings and crankshaft bearings inside the engine block and needed to be rebuilt. I had them make the repairs and upgraded the engine with aftermarket parts which cost me $15,600. When the recall came out this year it came with a form for reimbursement. I collected all the documents required to submit for reimbursement and I was denied because I did not have the work performed at a gm dealership. I didn't take it to the dealership because of the time they required to fix the truck and it was already out of warranty because of the mileage and I really didn't want to replace the engine components with more of their faulty parts. Just because I had the repairs done at a 3rd party shop does not excuse the fact that they sold me a truck with a faulty engine.

I am filing a formal complaint regarding a serious safety concern with my 2021 CHEVROLET SILVERADO, following the completion of recall N252494001 performed by Galleria Chevrolet in Dallas, TX. Prior to this recall work and related inspections, my vehicle operated without any abnormal engine noise. After the recall inspection and a subsequent fuel injector repair performed by the dealer, my vehicle began producing a bottom-end engine noise that had never been present before, and ultimately we have catastrophic engine failure. What is highly concerning is that the dealership staff previously documented the situation in writing as follows: “We performed the recall inspection and the truck passed. After performing an injector repair now there is a bottom-end noise when it's running. Did the failed injector possibly affect the validity of the test? That may be the case. We know that the truck did not experience the noise before the inspection; is it possible that the steps we took affected the truck in a way that got the noise to show itself? That’s what we need to determine.” Despite this acknowledgment, the dealership is now denying any responsibility, classifying the damage as unrelated “wear and tear”. This reversal appears highly suspicious, as it contradicts their own observations and written notes. It suggests that the dealership and GM may be refusing to fulfill their obligations under the recall and repair warranty, leaving me with a vehicle that has a blown engine and a significant safety risk. Given the timing of the noise, occurring directly after recall work and injector repair, and the internal documentation from the dealership itself, I request NHTSA investigate whether: This issue is part of a broader trend affecting other vehicles under the same recall. GM and its dealers are properly honoring their obligations to fully repair vehicles impacted by recalls. Consequential damage resulting from recall work is being systematically denied coverage.