2002 CHEVROLET SILVERADO 1500 Complaints

View complaints related to 2002 CHEVROLET SILVERADO 1500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 510 complaints submitted for the 2002 CHEVROLET SILVERADO 1500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SILVERADO 1500
    - COLUMBIA, SC

    MY 2002 CHEVY SUBURBAN REAR LIFT GLASS HAS SEPARATED AT BOTH HINGES. IT IS CURRENTLY BEING HELD IN PLACE WITH 100 MILE AN HOUR TAPE WHILE I AM TRYING TO FIND REPLACEMENT GLASS. APPARENTLY CHEVY WILL NOT RECALL THIS ALTHOUGH IT SEEMS TO BE VERY COMMON AND IS AN OBVIOUS HAZARD SHOULD THE GLASS FLY OFF ONTO A VEHICLE BEHIND ME. THE CHEVY DEALERSHIP IS CHARGING ~$900 FOR THE PART. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - MECHANICSBURG, PA

    STOPPING THE VEHICLE, THE ANTI-LOCK BRAKES WOULD KICK IN AT AROUND 3 TO 5 MILES PER HOUR AND THE VEHICLE WOULD NOT STOP, WOULD ROLL A FEW MORE FEET. ALMOST HIT A WOMAN AND CHILD IN CROSS WALK, HAD TO STAND UP ON BRAKES. THIS NOT STOPPING HAPPENED 5 OR 6 TIMES, THIS WAS THE CAME REACTION AS IN 2005 RECALL, CALLED GM. GM CHEVROLET CUSTOMER ASSISTANCE CENTER SAID, GO AND GET THIS PROBLEM CONFIRMED BY A GM DEALERSHIP, DID OCT. 9, '08 AND THEY SAID CORROSION BUILD IN SAME AREA, BUT BECAUSE RIGHT FRONT HUB WAS REPLACED WITH A NON GM PART (AFTER MARKET PART) THEY HAVE NO RESPONSIBILITY. THIS HUB CAME WITH THE SENSOR ATTACHED. IN 2005 MY 2002 CHEVROLET SILVERADO WAS ISSUED A RECALL FOR SEVERE CORROSION AREA BETWEEN THE FRONT HUB/BEARING ASSEMBLY AND THE WHEEL SPEED SENSOR. THEY FOUND THE LEFT SIDE SENSOR WAS MISSING AN O-RING, THEY INSTALLED UNDER THE RECALL. THE VEHICLE IS DOING THE SAME THING AND A LOCAL DEALERSHIP SERVICE DEPARTMENT CONFIRMED THIS SAME CORROSION PROBLEM. CALLED CHEVROLET CUSTOMER ASSISTANCE CENTER OCT 10, 08. GM CHEVROLET CUSTOMER ASSISTANCE CENTER CALLED ME MONDAY OCT, 20, '08 AND SAID THAT ONCE THE RECALL WAS FIXED, (HOW DID THEY FIX CORROSION) THE SAME PROBLEM IS NOW MY PROBLEM. WHEN I DROPPED OFF THE VEHICLE THE BRAKES WERE BAD, WHEN I PICKED IT UP AT THE END OF THE DAY THEY WERE 10 TIME WORSE, REALLY UNSAFE TO DRIVE. THEY DID NOT CHARGE ME A DIME, SAID THAT THEY WOULD WORK IT OUT WITH LOCAL REP. I WILL GET THE VEHICLE FIXED, BUT HOW DOES THIS CORRECT THE PROBLEM? *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - STOW, OH

    INBOARD DISC BRAKE PADS BOTH FRONT AND REAR QUICKLY LOSE CONTACT WITH BRAKE ROTOR AFTER REPLACEMENT - I HAVE BEEN PLAGUED WITH POOR PERFORMING BRAKES SINCE PURCHASE. THE INBOARD BRAKE PAD DOES NOT SELF ADJUST TO MAINTAIN CONTACT WITH THE ROTOR. INSTEAD IT SEIZES IN ITS STAINLESS STEEL ANTI-RATTLE GUIDES. SOMETIMES IT COCKS TO ONE SIDE, SOMETIMES IT IS PARALLEL TO THE ROTOR. THIS CAUSES SEVERAL PROBLEMS - FIRST LOST OF BRAKE PERFORMANCE WITH LONG STOPPING DISTANCES BECAUSE THE SEIZED PAD IS INEFFECTIVE-THIS IS A SAFETY ISSUE, SECOND THE SEIZED PAD DOES NOT CLEAN THE ROTOR SURFACE CAUSING PREMATURE RUSTING AND SHORT ROTOR LIFE. MY ROTORS NEED REPLACING EVERY YEAR OR TWO BECAUSE OF RUST ON THE INBOARD SURFACE. I HAVE GONE THROUGH THE FOUR ORIGINAL ROTORS AND 12 REPLACEMENT ROTORS IN 47000 MILES AND SIX YEARS SINCE NEW. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - STOW, OH

    FRONT WHEEL ABS SENSOR FAILURE (2 TIMES) - WHEN STOPPING, THE ABS CONTROLLER MODULATES THE BRAKE HYDRAULIC PRESSURE CAUSING LONG STOP DISTANCES. THIS FIRST INCIDENT OCCURRED IN 2004 WHEN THE VEHICLE WAS TWO YEARS OLD AND AGAIN IN 2007 WHEN THE VEHICLE WAS FIVE YEARS OLD. CONSEQUENCES BOTH TIMES WERE NEAR MISSES OF THE CAR IN FRONT OF ME. I WAS ABLE TO STOP THE VEHICLE WITH THE EMERGENCY BRAKE BOTH TIMES BEFORE COLLISION. THE FIRST TIME ONE FRONT WHEEL ABS SENSOR WAS REPLACED BY DEALER AT NO CHARGE UNDER WARRANTY. THE SECOND TIME BOTH FRONT WHEEL ABS SENSORS WERE REMOVED AND COATED WITH AN ANTI-CORROSIVE MATERIAL BY THE DEALER AT NO CHARGE UNDER NHTSA RECALL. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - STOW, OH

    SUDDEN METAL HYDRAULIC BRAKE LINE RUPTURE ONE OF TWO BRAKE LINE RUNS BETWEEN THE MASTER CYLINDER AND ABS FRAME MOUNTED CONTROLLER RUPTURED. THE EXTERIOR APPEARANCE OF THE LINE IS EXTREMELY RUSTY. THE LINE IS IN A BUNDLE OF FOUR LINES - TWO GOING TO THE ABS CONTROLLER AND TWO RETURNING FROM THE ABS CONTROLLER TO EACH OF THE TWO FRONT WHEELS. THE OTHER THREE LINES HAVE EXTREMELY RUSTY SURFACES AND APPEAR NEAR RUPTURE AS WELL. THE FAILURE OCCURRED WHEN BRAKING FOR A TRAFFIC LIGHT AND WAS MADE APPARENT BY THE BRAKE PEDAL SUDDENLY DROPPING TO THE FLOOR. NO ACCIDENT OR INJURIES OCCURRED. THE FAILURE IS NOT YET CORRECTED. I HAVE ONLY CALLED REPAIR SHOP FOR ESTIMATE. THE ESTIMATE WAS $400 TO $600 PER LINE OR $1600 TO $2400 FOR REPLACING ALL FOUR LINES BASED ON MATERIAL COST PLUS $82 / HR LABOR. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - TUCKSBURY, MA

    TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHEN APPROACHING A STOP SIGN OR TRAFFIC LIGHT, THE ABS ENGAGES TOO EARLY AND THE BRAKE PEDAL VIBRATES. THE VEHICLE WAS TAKEN TO A SERVICE STATION AND IT WAS DISCOVERED THAT THE CALIPERS NEEDED TO BE REPLACED DUE TO RUST BUILD UP. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 105,000 AND FAILURE MILEAGE WAS 10,400.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 1500
    - CONCORD, NH

    SUN SHELL GEARS IN AUTOMATIC TRANSMISSION (4L60E) STRIPPED. LOSS OF REVERSE, SECOND AND FOURTH GEARS IN AUTOMATIC TRANSMISSION. 1ST TIME WITH 17,982 MILES ON VEHICLE AND THE 2ND TIME WITH 78,407 MILES ON VEHICLE. DEALER REPAIRED FIRST TIME UNDER WARRANTY. SECOND TIME THEY SPLIT THE REPAIR BILL OF $850.00. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - RUTLAND, VT

    THE VEHICLE IS A 2002 SILVERADO 1500. THE FRAME CROSS MEMBER THAT IS LOCATED JUST IN FRONT OF THE GAS TANK HAS RUSTED OUT ON THE BASE OF THE MOUNTS ON EACH SIDE WHERE IT IS CONNECTED TO THE LOWER PART OF THE FRAME. THIS MAKES THE VEHICLE NOT ABLE TO BE INSPECTED IN THE STATE OF VERMONT. THE REGIONAL CHEVY REP SAID IT ISN'T A COMMON PROBLEM WHICH LEADS ME TO BELIEVE IT MUST BE A DEFECT IN THE UNDERCOATING DONE ON MY TRUCK THAT ALLOWED THIS DETERIORATION TO HAPPEN. THE TRUCK IS WELL CARED FOR AND SHOULD NOT RUST IN SUCH A BASIC STRUCTURAL COMPONENT. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 1500
    - FAIR HOPE, AL

    TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO REVERSE, BUT IT WOULD NOT MOVE. THE TRANSMISSION FAILED AND WAS REBUILT; HOWEVER, IT FAILED AGAIN WITHIN 2.5 YEARS. THE FAILURE MILEAGE WAS 119,000 AND CURRENT MILEAGE WAS 159,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 1500
    - MARTINSBURG, WV

    I OBSERVED CRACKS IN MY TIRES ABOUT 1 INCH OUT FROM THE RIM. ALL FOUR TIRES ARE STARTING TO CRACK OUT ALONG THE BEAD LINE IN A CIRCLE AROUND THE TIRE. THE DEALER I PURCHASED THESE FROM SAYS IT IS NOT DANGEROUS, BUT HE IS WILLING TO CREDIT A SMALL SUM TOWARDS A NEW SET OF TIRES. WHY WOULD SOMEONE CREDIT YOU IF THE TIRES ARE NOT DEFECTIVE. IT APPEARS THEY ARE TRYING TO COVER THIS UP. MY FAMILY RIDES IN THIS VEHICLE AND NOW I AM CONCERNED FOR THEIR SAFETY. THE DEALER WANTS TO SELL ME A SET OF TIRES JUST LIKE I HAVE AND WILL ONLY CREDIT ME IF I PURCHASE FROM HIM OR HOLT THE TIRES AND CREDIT TILL I NEED A NEW SET. I HOPE TO HEAR FROM YOU QUICKLY BECAUSE I NEED MY TRUCK. THE TIRES ARE MASTERCRAFT COURSER AT-2 265-75R16 PURCHASED ON 5/26/07. *TR

    Source: NHTSA WEB SITE