2018 CHEVROLET SILVERADO 1500 Complaints

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving approximately 40 MPH, the low oil warning light illuminated. The vehicle was taken to Pepboys, and the contact was informed that the engine was a quart and a half low on engine oil. The mechanic determined that a gasket was deteriorating, and the seal had fractured, causing the oil leak. The vehicle was taken to the dealer, and the contact was informed that the engine and transmission needed to be removed to replace the gasket. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the repair was not covered under warranty. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 84,000.

While pulling a 14' enclosed trailer when i left off the gas pedal there was a sudden low growl/vibration coming from the bed area of the truck. I was slowing down for a red light and it started at around 20mph. I pulled off slowly when the light turned green and was listening with my head out the window but everything seemed normal, about 2 miles down the road from the initial vibration/growl incident and running about 40mph the rear differential completely locked up causing the drive shaft to snap off the pinion yoke and left me sideways in the middle of both lanes with an enclosed trailer and alot of ticked off people cussing at me like i did it on purpose or something. Because the rear end was completely locked up, there was no way for me to move out of the road way so i had to sit blocking both lanes for 2 hours while waiting for a tow truck. There was no warning lights, the only kind of warning was the quick and subtle vibration/growling noise at the redlight.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the transmission was failing to shift into gear properly. The contact was unaware of which part needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 114,690.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that upon cold starting the vehicle, there was an abnormal ticking sound coming from the vehicle. There were no warning lights illuminated. The local dealer was contacted, and suggested that a diagnostic test be performed. The contact called two other local dealers, Herndon Chevrolet Service (5617 Sunset Blvd, Lexington, SC 29072) and Jim Hudson Chevrolet Service (111 Newland Rd, Columbia, SC 29229), but the vehicle was not diagnosed or repaired. The vehicle was taken to two independent mechanics and was diagnosed with engine failure. The manufacturer was contacted and offered a gift card towards the purchase of another vehicle. The failure mileage was approximately 70,000.

My truck has been into the dealership repeatedly from Aug 2024 to where it sits now to this day because of the engine and the electronic fuel management system. This fuel management system has destroyed my engine by allowing excessive oil consumption to which it turns the oil black. The engine goes from v8 to 4 cylinder to save on fuel which makes the engine work harder. It causes the rocker arms and pistons to work harder which makes them fail. These problems have occurred with my truck and now the dealership wants 20,000 to replace the engine when they worked on it continuously even after my warranty period had expired. Keep in mind that they were still fixing these problems when my warranty hadn't expired yet they fail to fix it properly. I make payments on a truck that I hardly ever get to drive. I have service invoices to back up my claims. There are numerous others that are dealing with this problem and it's all over the internet so i am not the only person

This complaint is submitted as additional information related to a previously filed safety complaint for the same vehicle and incident. Since the original submission, General Motors Product Assistance Claims verbally denied responsibility, refused to inspect the vehicle, refused to provide written confirmation of their denial, and ceased responding to emails and calls. GM previously instructed me not to repair the vehicle and promised a rental vehicle and tow, neither of which were provided. The vehicle remains unsafe to drive due to smoke intrusion and shattered rear glass and has been left exposed to freezing and rainy conditions. This incident appears consistent with a known rear window defroster thermal defect similar to GM Customer Satisfaction Program N192265660. GM’s refusal to inspect or mitigate increases safety risk.

An electrical component related to the vehicle's rear sliding glass window and rear defroster malfunctioned and overheated, causing smoke to fill the cabin of the truck as it was being driven down a busy highway. Immediately following the smoke, the rear window violently shattered due to overheating from the malfunction. This dangerous defect was known to exist in our model and year of truck, as documented in Customer Satisfaction Program N192265660. This bulletin shows that GM knew about this exact issue, yet allowed the vehicle to be sold and driven. This incident was incredibly dangerous and easily could have caused my wife (who was driving) to crash the vehicle due to limited sight and distraction. My wife called me following this incident and was terrified and confused. There were no warnings, signs, or symptoms suggesting an issue with the electrical component until the incident occurred. We immediately contacted GM, who advised we were not permitted to get the vehicle fixed until they completed their inspection; however, it has been nearly a week and no inspection has occurred at this time.

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle hesitated or shuddered while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. Due to the failure, the torque converter and the transmission were replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls for the failure under the VIN. The failure mileage was 85,377.

We bought the truck new 2018 and started having trans issues and leaf springs popping. So, we took back to dealership and all they did was change fluid in trans and pump grease in-between leaf springs. I did get them to finally change passenger side leaf spring out, but that does no good when leaf spring they put on has the same issue. The leaf springs have to much gap in between each leaf. I told them to give me a 1,000.00 and I would go and have some made. That way, if I put a load on leaf spring it less chance they could break going down the road. Also, we have issues with radio that also did not get fixed by gm and still has the issue we can't use today. My truck also has the 6.2l engine that you guys have had complaints on. I will tell you that I'm not happy with what Gm is doing with these defected parts on these trucks. They are doing quick fixes to save them money on their screw ups and could get us killed. We are still having the issues to this day and they just brush us off. We pay a lot of money for these truck and Gm is ripping us off and costing us more money because we have to pay to fix their mistake, they should be fixing for free. All I want from Gm is get these issues fixed right and pumping grease in-between parts does not fix anything. We have to hold them accountable for these issues and make them fix it before it cost more peoples lives. I just want what I paid for and I did not get that when I bought it with these types of issues.

The back sliding window on the drivers side exploded, sounded like a shot gun going off , I had started my truck with the key grabbed some thing to take with me pulled out of my driveway and it exploded , call The manufacturer went through a number of calls. They had a dealership do an inspection and Gm said not there issue , just had it replaced and it is immediately showed signs of overheating with discoloration and defroster lines breaking in the glass immediately after the vehicle got repaired. Certainly there is an issue that needed correction but can’t get the correct help.