2002 CHEVROLET SILVERADO 1500 Complaints

ODOMETER, AND SHIFT INDICATOR GOES OUT, AND YOU CANNOT TELL WHAT GEAR YOU ARE IN OR YOUR MILEAGE. WARRENTY REPLACED INSTRUMENT CLUSTER A COUPLE OF YEARS AGO. BUT NOW IT IS HAPPENING AGAIN. I WAS TOLD THE CLUSTER WAS BAD AGAIN AND NEEDED REPLACING. BUT IT GOES OFF AND STAYS OFF FOR A WEEK OR LONGER AND THE NEXT THING YOU KNOW ITS BACK ON AGAIN.I HAVE UNPLUGGED THE CONNECOR FROM THE CLUSTER AND REPLUGGED IT IN AND THE CLUSTER WOULD WORK AGAIN, ONLY FOR A SHORT WHILE. LOCAL REPAIR SHOPS HAS TOLD ME THEY HAVE BEEN REGULARLY REPLACING THESE CLUSTERS. THIS COULD CAUSE ACCIDENTALLY PLACING TRANSMISSION IN WRONG GEARS, CAUSING INJURY AND ACCIDENTS.

EMPLOYEE WAS TRAVELING ON THE INTERSTATE, HAD TO BRAKE HARD TO AVOID TRAFFIC, AND WAS STRUCK IN REAR BY A VEHICLE DOING APPROX 50 MPH. IT PUSHED HIM INTO VEHICLE IN FRONT DAMAGING THE FRONT OF VECH. NO AIRBAG DEPLOYED! THE FORCE OF THE IMPACT KNOCKED HIM UNCONSCIOUS. *TR

TRANSMISSION FAILURE ON 02' CHEVROLET SILVERADO AT ONLY 23K MILES. DEALER RECOMMENDS REPLACEMENT. MANY REPORTS OF FAILURES ON GM VEHICLES..PLEASE HELP US. *TR

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 1500 HD. WHILE DRIVING AT A LOW RATE OF SPEED TO 60 MPH OR TRYING TO PARK WHEN APPLYING THE BRAKES THE PEDAL MADE COMPLETE CONTACT WITH THE FLOOR. HE HAD TO CONTINUE TO ENGAGE THE BRAKES UNTIL THE PEDAL EXTENDED NORMALLY. THE DEALER STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED A MONTH AGO AND THE FAILURE CONTINUED TO OCCUR ON A DAILY BASIS. DURING COLD TEMPERATURES THE FAILURE DIDN'T OCCUR. THE CONTACT WAS AWARE OF RECALL CAMPAIGN# 05V379000 CONCERNING SERVICE BRAKES: ANTI LOCK. THE DEALER INFORMED HIM THAT THIS VEHICLE WAS NOT A PART OF THE RECALL. ALSO, HE STATED THAT ODI# 10158205 DUPLICATEDE THE FAILURE. HE FILED A COMPLAINT WITH GM AND AND WAS GIVEN CASE# 71-506187062. THE FAILURE MILEAGE WAS 51,900. THE DEALER RECENTLY STATED THAT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 52,200. *AK

TL*- THE CONTACT STATED THAT THE 2002 CHEVROLET SILVERADO 1500, RECEIVED RECALL 05V161000 FOR THE PARKING BRAKES. HE TOOK THE VEHICLE TO THE DEALERSHIP FOR THE RECALL REPAIRS ON 12/2006. SIX DAYS AFTER THE REPAIRS THE WEATHER BECAME COLD ABOUT 30 DEGREES, AND THE EMERGENCY BRAKE BECAME STUCK. HE DID GET THE EMERGENCY BRAKE TO RELEASE AND DROVE THE VEHICLE 3 MILES WHEN BEGAN SMELLING SOMETHING THAT SMELLED LIKE THE BRAKES BURNING. HE GOT OUT OF THE VEHICLE AND NOTICED THAT THE PASSENGER'S SIDE REAR WHEEL WAS EXTREMELY HOT. HE LET THE VEHICLE COOL DOWN ,AND TRIED TO JAR THE EMERGENCY BRAKE. THEN HE CALLED THE DEALERSHIP, AND THEY REMINDED HIM THAT IN EXTREMELY COLD WEATHER HE SHOULDN'T USE THE EMERGENCY BRAKE. THE BRAKES WERE REPAIRED. THE DEALERSHIP DIDN'T CHARGE HIM FOR THE REPAIR, THEY INFORMED HIM THE RECALL REPAIR HAD NOT BEEN DONE PROPERLY, AND THAT THE EMERGENCY BRAKE WAS ADJUSTED TOO TIGHT. THE CONTACT STATED THAT AFTER THIS REPAIR HE DROVE THE VEHICLE FOR ABOUT A WEEK, AND THE EMERGENCY BRAKE FROZE UP AGAIN. HE FILED A COMPLAINT WITH THE MANUFACTURER, AND WA GIVEN A CASE#71-461637111. THE CONTACT STATED THAT HE HAD TO SELL THE VEHICLE BECAUSE COULDN'T TAKE THE CHANCE WITH THE EMERGENCY BRAKE ON THE ROAD, AND SO HE TRADED THE VEHICLE IN. THE CONTACT HAD ALL THE INFORMATION FOR THIS VEHICLE. THE FAILURE MILEAGE WAS 85,000 MILES.*AK

(1) NO EVENTS NOTED LEADING UP TO THE FAILURE. NORMAL DRIVING CONDITIONS WERE IMPLEMENTED. PROPER MAINTENANCE AND INTERVALS WERE OBSERVED. WARRANTY HAD RECENTLY EXPIRED. MILEAGE AT TIME OF FAILURE WAS ~49,000 MILES. (2) TRANSMISSION FAILURE OCCURRED LEAVING FAMILY STRANDED IN MIDDLE OF TRAFFIC. AFTER TROUBLESHOOTING EFFORTS FROM 2 GARAGES, IT WAS DETERMINED THE SUN REACTION GEAR FAILED. THIS FAILURE HAS NO FOREWARNING AND IS DUE TO INFERIOR QUALITY OF MATERIALS/PARTS USED IN THE TRANSMISSION. THIS EVENT LEFT MY FAMILY STUCK IN TRAFFIC UNTIL, THROUGH TRIAL AND ERROR, IT WAS FOUND THAT 1 GEAR WAS LEFT SEMI-FUNCTIONAL. THE LACK OF REVERSE GEAR ALSO PUT MY FAMILY IN DANGER WHILE ATTEMPTING TO REACH A SAFE AREA, OUT OF TRAFFIC. GM IS AWARE OF THE ISSUE AS NOTED IN NUMEROUS FACTORY TECHNICAL BULLETINS AND CONVERSATIONS HAD BETWEEN MANUFACTURER CUSTOMER SERVICE AND MYSELF BUT ARE UNWILLING TO MAKE ANY STRIDES FOR CORRECTING THE ISSUE OR COMPENSATE FOR DAMAGES. (3) AT MY EXPENSE, THE REPAIR OPTIONS WERE TOTAL REPLACEMENT OF TOTAL REBUILD OF THE TRANSMISSION. WE OPTED TO TOTAL REBUILD FOR 2 REASONS; FIRST - THE REPLACEMENT WAS ONLY AVAILABLE FROM GM AND IT COULD NOT BE VERIFIED IF THE SAME ISSUE WOULD EXIST IN THE REPLACEMENT; SECOND - PROPER REBUILD EXPENSE WAS FOR COST EFFICIENT. THE ORIGINAL DEFECTIVE PART IS AVAILABLE. *JB

DEFECTIVE HINGE ON CENTER JUMP SEAT (ARM REST) CONSOLE LID. NO ABUSE, ACCIDENT OR COLLISION CAUSED. IT IS A SAFETY HAZARD TO ANYONE USING ARM REST OR REACHING BEHIND SEAT AS THE PART OF THE HINGE THAT BROKE NOW STICKS STRAIGHT UP. IS A CHEVROLET SILVERADO 1500 2002 MODEL. *JB

HEARD SEVERAL THINGS COMING FROM UNDER THE CAR WHILE THE AUTOMATIC TRANSMISSION WAS SHIFTING, THEN A CONSTANT WHINNING SOUND WITH NO POWER. HAD TO HAVE THE TRUCK TOWED. DEALER LOOKED AT IT AND DETERMINED IT WAS A TRANSMISSION FAILURE AND THE SUN GEAR ASSEMBLY HAD TO BE REPLACED. COSTS WERE AROUND $1600. THE TRUCK ONLY HAS 66,000 MILES AND IS NOT QUITE FIVE YEARS OLD (2002 CHEVROLET SILVERADO 1500). *NM

TL* - THE CONTACT STATED THAT ON 08/25/06 HE TOOK HIS 2002 CHEVROLET SILVERADO FOR RECALL CAMPAIGN# 05V379000 SERVICE REPAIR, ON THE ABS. AFTER PICKING UP HIS VEHICLE HE CONTINUED TO HAVE THE SAME FAILURE. THE CONTACT STATED THAT IT TAKES LONGER FOR HIM TO COME TO A COMPLETE STOP THAN EXPECTED. THE CONTACT STATED THAT HE HAS INFORMED THE DEALERSHIP ABOUT THIS PROBLEM AND HAS GOTTEN NO RESOLUTION. THE CONTACT STATED THAT THIS HAPPENS ALMOST EVERY DAY HE DRIVES THE VEHICLE REGARDLESS OF THE WEATHER OR ROAD CONDITIONS.

I WAS DRIVING MY 2002 CHEVY 4X4 PICKUP (46,000 MILES) HOME WHEN A LOUD CLANK NOISE OCCURRED AND THEN A HIGH PITCHED GRINDING NOISE FOLLOWED. MY TRUCK WOULD NOT SHIFT NORMALLY (2ND, 4TH, AND REVERSE WERE OUT). I WAS LUCKY TO MAKE IT HOME AS I DRIVE ON A HIGHWAY THROUGH THE NATIONAL FOREST WHERE CELL PHONE COVERAGE IS VERY LIMITED. I TOOK MY PICKUP INTO THE DEALERSHIP AND THEY INDICATED THE PROBLEM WAS WITH MY SUN SHELL IN THE TRANSMISSION. IT HAD APPARENTLY FAILED AND WOULD COST BETWEEN $1300 AND $2500 TO GET EVERYTHING FIXED DEPENDING ON HOW EXTENSIVE THE DAMAGE. I BOUGHT THE PICKUP NEW AND ITS NEVER BEEN OFF-ROAD, TOWED OR HAULED ANYTHING AND ONLY HAS 46,000 MILES. *NM