2021 CHEVROLET SILVERADO 1500 Complaints

I turned my truck on after grocery shopping and a notice to "Service Power Steering" popped up on my dashboard. I took it to a mechanic shop where they ran diagnostics. They discovered a TSB # 21-NA-149 and error code U0131. They believe there is an intermittent fault within the wiring causing the power steering to go out. My biggest fear is that this happens while I am negotiating a curve and lose power steering causing a crash or someone to get injured. There was also a "Service ESB" notice on the dashboard after the power steering notification.

I have a 2021 Chevy Silverado 1500 Custom crew cab truck with an 8-speed transmission. I have had transmission issues for a few months. I am experiencing hard shifting from 2nd gear down to 1st gear, slipping while at cruising speed, shuddering between 20mph-50mph, transmission getting too hot. I was told by an automotive shop that they experienced the hard shifting and that they also heard a whining sound while driving. They told me that they a found a Service Bulletin that came out in December of 2024, that there could be a pinched line on top of the transmission that could be causing the overheating. I have read that the transmission control module needs to be reprogrammed, a fluid flush and refill, the Thermal Bypass Valve could be at fault. Basically everything that has been released about the transmissions on 2020- 2024 GM vehicles as being safety problems, I am experiencing. I have checked my VIN on the NHTSA website and also with a dealership, and both show that there is not a recall for my VIN. I do not tow anything, just normal ever day driving. I now have 90,000 miles on the truck and the issue first happened at around 87,000 miles. The issues with this truck are clearly manufacturer defaults and something should be done on their dime, not mine. The first time that I experienced the problems was at the end of November in traffic, which a hard shift into 1st gear, felt like I was hit from behind, but was not. Dash lights came on (traction control light, parking brake light, check engine light) and the truck went into "Limp Mode". I was able to exit the highway and get into a parking lot. I looked in the owners manual and found a quick solution and was able to regain power and all lights went off except for the check engine light. Got the code checked and it came up Transmission Control Module was potentially the issue. Code was cleared and didn't have the problem for a long time.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while shifting into park(P), the vehicle failed to recognize that the vehicle was in park(P). The contact stated that the "Shift to Park" message was displayed on the instrument panel. The contact was forced to move the gear shifter back and forth between gears before the correct gear was recognized. The vehicle was initially taken to a dealer; however, the dealer failed to duplicate the failure. The failure persisted and the vehicle was taken back to the dealer, and it was discovered that the transmission control module had short circuited and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 41,000.

2021 Silverado LT Trail Boss 6.2 (production date: 01/2021) was taken to the GM/Chevy dealer (Ed Morse Chevrolet) on 01/29/2024. It was confirmed by the GM mechanic that the engine had failed (75k miles) due to a shattered camshaft and metal in the engine and a complete engine replacement is needed. Had prior complaint at around 6k miles for engine noise along with hard shifts and a check engine light that had appeared then went away on its own (documented). I was told by a GM certified dealership, it was normal in the new trucks and no action was taken. Unsatisfied, I made another appointment for a second opinion and only regular maintenance service was suggested and performed several days after, at a GM certified dealership. All oil changes have been performed in a timely manner. No forewarning prior to engine failure to include check engine light or any system messages, although trucks performance from the initial complaint did not subside. To my knowledge, this vehicles engine is weighing heavy on consumers safety with engine failure and is a well documented issue, leaving many stranded. Thank you!

The truck jerks when first driving and will jerk and lundge at various times and speeds. There is a almost grinding nosie. It often says "Reduced Engine Power" and the engine light comes one, the "Service ESC" notice comes on with the vehicle light, when this happens the truck will barely accelerate even if flooring the gas, continues to make a grinding noise. This happens frequently, but then lights go away, then come back on. Dealership pulled multiple codes (image attached). This is a huge safety risk due to failure of acceleration, and the jerking that causes the truck to jerk while in motion and slow.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the oil was lowering several quarts at a fast rate, and the oil was burning at a fast rate. After lowering down 3 quarts of oil by 3 weeks. At the same time, driving at approximately 25 - 30 MPH when they noticed black smoke coming from underneath the front passenger side of the hood between the window and windshield. The contact pulled to the side of the road where the fire was extinguished with a fire extinguisher. The fire department was not called. A police report was not filed. There were no injuries and no medical attention was needed. The vehicle was towed to their home. The dealer was contacted however they confirmed they were unable to inspect the vehicle for another 5 weeks. The contact had ordered and replaced the intake and the fuel return lines. The manufacturer was made aware of the failure opened a case for the failure and offered a buyback option however the contact decided not to take the offer. The failure mileage was 32,000.

With absolutely no warning, the 6.2 liter V-8 engine with 28,500 miles on it seized up solid and would not run. I was stranded in heavy Christmas traffic and completely blocked one lane. It was an unsafe situation. I had to summon a wrecker to come and tow the vehicle, and I called 911 for police presence to alert and direct traffic. The vehicle was at the Chevy dealer for a month while they installed a new engine. The dealer never fully confirmed what the cause was - I don't believe they really know - and I only have 10 months of warranty left. I am concerned about another failure and thought I should at least get the warranty on the new engine re-set to 60,00 or more miles.

There is a water leak from the rear roof leaking causing water to come inside by the rear window down the rear pillar by the airbag. May cause problems with the rear side airbag and mold. Dealer charged me a $273 diagnostics charge and will not repair under warranty or extended warranty even though there is a TSB on this affecting numerous other trucks

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving from a complete stop, the transmission was slipping between the third and fourth gears. The contact stated that the failure recurred while driving between the sixth and seventh gears. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed due to the TCM and torque converter failure; however, the parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 95,000.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 30 MPH following a school bus, there was an abnormal screeching sound coming from the vehicle. The contact stated that a message to pull over safely was displayed. The contact stated that the engine had seized. The vehicle was towed to the local dealer, where it was diagnosed that the crankshaft bearings and connecting rod bearings had failed. After further diagnostic tests, the contact was informed that the vehicle was not repairable. The vehicle was repaired with a remanufactured engine. The manufacturer was made aware of the failure. The failure mileage was approximately 16,000.