2021 CHEVROLET SILVERADO 1500 Complaints

Vehicle experienced sudden power steering failure and needed to be towed. A list of preceding error codes presented upon diagnostic review including power steering motor circuit, control module power circuit low input/low voltage, steering failure mitigation, power steering malfunction, lost communication with power steering control module to name a few. Dealership traced it back to a known GM part issue with the body to chassis ground strap identified in GM consumer satisfaction program N252515590 in Chevy and GMC 1500 2019-2024 models. The identified strap corrodes causing electronic failure noted above and documented by the dealership. The CSP was issued in January 2027 and is in effect until February 2028 however the dealership charged my out of pocket $384.48 for labor for a $13.40 part. My GM platinum protection plan also refused to cover the cost of the know defective repair.

I was on the highway doing 70 MPH with my family driving down I-40 through western NC (mountainous terrain) when my brakes went out and the vehicle went into limp mode. I was able to safely pull over thank God and then had my vehicle towed to the dealer. The dealer just informed me that a software update is needed, and not covered under warranty. There are multiple safety bulletins coming out for related years and issues related to the braking system of this make/model and I would like this documented as well as Chevy to cover the cost of repairing this defect.

I am requesting immediate review and resolution regarding a major engine failure in my 2021 Chevrolet Silverado 1500 with the 6.2L V8 engine. My vehicle has suffered a complete engine failure and is displaying code P0016 (crankshaft/camshaft correlation). This is a known and widely documented defect affecting GM 6.2L engines and is the basis of an existing recall and engine replacement program for similarly equipped vehicles. Despite my vehicle exhibiting the exact same failure, I have been informed that my VIN is excluded from the recall. This is unacceptable, as it reflects inconsistent application of a known defect remedy. Under consumer protection principles, including the Magnuson-Moss Warranty Act, manufacturers are obligated to address known defects and ensure consistent warranty and post-warranty remedies where systemic issues exist. Denying coverage for an identical failure based solely on VIN exclusion raises serious concerns. I am formally requesting a full goodwill engine replacement. This failure is clearly tied to a known defect pattern, and I expect GM to provide the same remedy afforded to other affected customers. Please escalate this case for immediate review and confirm next steps. I am prepared to provide all supporting documentation.

Rear power sliding window. Leaking when it rains or going through the car wash. On 6/4/25 I had a leak from my rear window checked out by the dealership were I bought the truck. Morrie's Onalaska Chevrolet. They found a water leak from cracks in the rear glass molding. I have water lines on the roof lining from the leak.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle made an abnormal sound while driving. Upon taking the vehicle to an independent mechanic for an oil change, it was discovered that there were metal shavings inside the engine oil. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced, and the contact was provided an estimate for the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included. The manufacturer was contacted and referred the contact to the dealer for diagnosis, and to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 104,000.

Verified customers cpncern of cylinder 3 misfire and low compression. Inspected cylinder 3 sing a borescope and found excessive oil on top of the piston and on the cylinder walls. There are marks from loose carbon debris damaged the cylinder wall. Upon further inspection the oil looks to be coming from the valve seals. Recommend replacement of the long block assembly to correct these conditions. --Cody Glasscock, Ford Lincoln of Morgantown

My 2021 Chevrolet Silverado RST 4x4 5.3L V8 was a Certified Pre-Owned vehicle purchased through a GMC dealership, strictly maintained by certified GMC service departments, and had its torque converter replaced one year prior in accordance with a manufacturer Technical Service Bulletin (TSB). One week before a scheduled round-trip journey from Alabama to North Carolina, the truck underwent a comprehensive multi-point inspection, oil change, and tire rotation at an authorized Chevrolet dealership. While driving on the highway, I came to a complete stop due to an accident ahead, but when traffic resumed a forward-moving pace, the drivetrain completely lost the ability to propel the vehicle without any prior warning signs or symptoms of mechanical failure. While immobilized and contacting 911 and towing services, I attempted to cycle through all drive modes—including Auto, 4-High, 4-Low, and 2WD—but none succeeded in transferring power to the wheels; though the engine would still rev, no power reached the tires. No dashboard warning lights illuminated prior to the drivetrain failure, though a check engine light did appear after the vehicle became immobile when I was switching through drive modes. Because there was no available highway shoulder or exit to seek safety, and due to the sudden nature of the mechanical failure, emergency vehicles and tow trucks could not safely divert traffic or move the vehicle in time, resulting in a severe rear-end collision that caused a total loss. The vehicle has not yet undergone a mechanical inspection, but it is currently under a 60-day hold for examination by insurance adjusters and legal counsel, and it remains available for a formal teardown upon request.

Check engine light flashes when pulling a load and accelerating above 50mph. Check engine light code is PO300 Random multiple misfires. Took it to the shop and there we’re currently no active misfires.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving 70 MPH, the vehicle unexpectedly decelerated to 30 MPH and the vehicle loss motive power. A dealer was contacted. An undisclosed warning light was illuminated. The vehicle was taken to a dealer to be diagnosed, and it was determined that the engine needed to be replaced, and that the engine was consuming an excessive amount of engine oil. The contact was informed that the warranty would not cover the repair. The vehicle was not repaired. The failure had occurred on several occasions. The contact associated the failure with NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 109,082.

10 speed transmission failed at 70K miles. Metal found in the torque converter. Manufacturer recommended routine maintenance was performed on transmission. There needs to be a recall on 2020 to 2021 vehicles with the 10 speed transmission due to the reporting of safety issues of the vehicles locking up while driving. I was lucky to feel the issue happening and getting off the road before it was able to lock up on me causing serious injuries. This needs to be addressed and taken seriously before someone loses their life. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)