2021 CHEVROLET SILVERADO 1500 Complaints

On Sunday, January 4th, the tailgate of the truck began unlatching and opening on its own. It has done this repeatedly since that date. Only unlatches when the vehicle is in park and unlocked. The electronic latch will continue to cycle (click) after the tailgate has initially opened. Exterior taillights and side markers flash as they should with each cycle. This issue is identical to the warranty recall issued recently for the 2020 through 2024 Chevrolet and GMC 2500 & 3500 trucks.

"Cylinder 4 misfire" was the diagnostic code - the vehicle is currently at Millennium Chevrolet in Hempstead, NY. First attempt at a fix was the fuel injector - second fix is replacing the rocker arm. Emissions is still showing as an error. I was traveling to the dealership for repairs when the misfire became so bad that multiple alerts illuminated on the dash. I was in stop and go traffic at the time going 30 mph. Thankfully I was near a place to pull over out of the flow of traffic. I tow with my vehicle and just returned from a cross country trip - if this happened while towing up a grade in the western half of the country, I don't know what I would have done. Yes, the dealership confirmed the problem and it is under the powertrain warranty. I do not know if GM Engineers have inspected the engine, however, it has been in the care of a GM dealership and service center since [XXX]. [XXX] the check engine light illuminated for the first time, yet went off after .2 of a mile when I turned around to return home. I made an appointment with service at the dealership the next morning ([XXX]) and was on my way there when I no longer felt safe driving it and called for a tow truck. [XXX] - check engine came on and went off. [XXX] - check engine came on again. [XXX] - check engine - on the way to the dealership - service parking break, anti-traction control. This is when I pulled over because the vibration from the misfire of the engine became much worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On the evening of Dec 19th, our 2021 Chevy Silverado 1500 DuraMax with 19K miles on it caught fire, burned, and was declared a total loss. We were on our way to go pick up our travel trailer as were we leaving for a trip on Xmas with our 2 dogs and my brother-in-law. Smoke started billowing out from under the hood and within minutes the front end was engulfed in flames. I have pics/videos. We’re ok but that was a scary situation that could have had a different outcome. We could have been on the highway towing our trailer with our 2 dogs and bro-in-law and who knows how long it would have taken the fire department to arrive on scene on the highway. There were no warning lights etc. to notify us. The truck gets driven, taken care of and I had just driven it the day before. We’re not aware or have seen any recalls. All info is on our Chevy app. We filed a claim with our insurance, and it has been paid off now, but in reality, "our fault" in insurers eyes. No cause was determined. That being the case, GM has closed claim and say not liable for personal property lost in fire, as insurance didn't contact GM with any mfg defects and insurance has already paid off the truck. We are repeat Chevy customers. This was our 4th leased Silverado and we also have a Traverse. The lease on the burned-up truck was coming due May 2024. We way overpaid on the milage. We're not filing a homeowners claim for lost personal property as insurance has paid off the truck and we don't want to be dropped. My question is wouldn't this be under warranty? Should the truck not be replaced? We didn't cause the fire. Much more damage could have occurred. People and pets could have possibly been injured or worse. If we were towing our travel trailer, that would be another big loss. The truck is no longer "available". Insurance told me today it's being sold for parts, which honestly kind of scares me. I wouldn't want a truck part that was in a fire, damaged or not. Videos not attached.

Radiator is leaking coolant. Truck is 2 years old and this is a known issue being widely reported

Truck lost power and shut down without warning while driving in traffic. Happened twice on the way home from church with my family. First time truck shut off as we were turning across a busy intersection. Coasted off on to shoulder of highway. After several attempts truck restarted. It shut off again before reaching home. Has to call a tow truck. Has truck towed to local Chev dealer on New Years Eve. Dealer kept truck three days. Could not find problem. I picked up truck, drove home, truck shut off just before I reached my house. Coasted into driveway. Called dealer. Said bring it back. Waited two hours. Truck started so I drove back to dealership, approximately 15 miles. Truck shut off again without warning on highway in front of dealership. I sounded horn and flashed lights as I coasted across oncoming traffic into dealership parking lot. This was on Wednesday Jan 3rd. Friday afternoon dealer called and said that hey have not been able to isolate problem. Said they know they are losing communication between modules but don’t know where. The “fix” they claim is to take the cab off the truck and replace entire wiring harness! Cost is $6300. Truck has 48,000 miles on it. All highway and road miles. Can’t afford $6300 to repair a 2.5 year old truck. I am fortunate that neither me or my family were involved in a crash due to truck shutting off unexpectedly. This is a very dangerous issue.

The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that while driving approximately 60 MPH a burning rubber odor and a smoke haze was present inside the cabin of the vehicle. After stopping to investigate under the hood flames were present at the passenger side fire wall of the engine compartment. Moments later the cabin of the vehicle was in flames which quickly spread and the entire vehicle became engulfed in flames. The fire department was called to the scene to extinguish the flames. The vehicle was destroyed and towed away. A police report and fire report were taken. The cause of failure was not determined. The manufacturer was not notified of the failure. The local dealer was contacted. The failure mileage was 90,000.

Transmission lags between 1st & 2nd gear some times as long as 3 seconds making transfer case hit hard . I have had this truck at the dealer 2 are 3 times with this and other matters , the maintenance technician reports he can not reduplicate my grievance , this malfunction occurs more prominently in cold weather in morning on first take off . All so turn signal malfunction at random no particular pattern , Tech. all so unable to reduplicate .

Airbag failure to deploy. Vehicle didn't deploy airbags at a head on side collision, metal bumper got pushed in and front tow hook got bent, Impact was detected by iPhone crash detection.

I went to dealer for an oil change last week. They told me the left front shock had a minor leak and they would be ordering me a new one. After arriving home I noticed that the passenger side shock was also leaking. On 11/28/23 the truck went to the dealer to get both front shocks replaced. Upon arriving home after the new ones were installed I looked at the shocks and noticed the passenger side was leaking fluid to the point it was puddling in my driveway. The fluid was pissing out from inside the shock. I began taking photos and videos of such. My wife is 22 weeks pregnant and this was in needed stress for her. Not only did the brand new shock fail but put her and my future baby at risk.

On October 2, 2023, the check engine light starting flashing and loss of power while driving. I was not far from the dealership where I purchased the truck on September 12, 2023, with 29.000 miles. They did diagnostics on it and found that the engine/powertrain computer/module needed factory reset. Then on October 17, 2023, I started my truck and heard what sounded like a knocking sound in the engine. It quit after about 1 minute during cold start. The next day it sound got worse, so I drove it into the dealership to have them look at it. There were no warning lights or any other warning signs. Was told by the service advisor after showing them the video I took of the noise that the lifters have failed. The repair was done a week later and that did not fix the issue. I was told the truck needed a full engine replacement. I'm very fortunate that I was not driving at the time when this failure happened, or I could have had an accident. It is now almost a month later and I'm still waiting on the engine to arrive for replacement.