2004 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2004 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 350 complaints submitted for the 2004 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET SILVERADO 2500
    - NORTHVALE, NJ

    WAS TESTING THE BRAKES ON A BOAT TRAILER BEFORE TOWING IT AWAY AND A STEEL BRAKE LINE RUNNING INSIDE THE FRAME CHANNEL BEHIND THE DRIVER'S SIDE REAR WHEEL SUDDENLY BURST. UPON INSPECTION, THE LINE WAS COMPLETELY ROTTEN FOR ABOUT A 3 TO 4 INCH SECTION IN THAT AREA. NO WARNING, ANOTHER 10 MINUTES I WOULD HAVE BEEN TOWING A HEAVY TRAILER AND THE BRAKES WOULD HAVE FAILED AT ANY SUDDEN STOP. AFTER THIS LINE FAILURE, THE TRUCK HAS NO BRAKES EXCEPT THE E-BRAKE, WHICH ISN'T MUCH. HOPEFULLY THERE WILL BE A RECALL, THOUGH I ALREADY DROPPED $600 AT THE SHOP TO GET IT FIXED TODAY. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET SILVERADO 2500
    - LAKE CITY, FL

    TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE TOWING A TRAILER AT APPROXIMATELY 55 MPH, A CLICKING NOISE WAS HEARD FROM THE ENGINE AND THE ENGINE EXPLODED. THE CONTACT ALSO OBSERVED SMOKE RISING FROM THE ENGINE DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THAT THE ENGINE EXPLODED AND ALL OF ITS COMPONENTS WERE MELTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS CONFIRMED AND THE CONTACT WAS ADVISED THAT THE ENGINE WAS DESTROYED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET SILVERADO 2500
    - GRANTS PASS, OR

    2004 CHEVROLET SILVERADO. FIRE INVESTIGATOR WRITES IN REGARDS TO VEHICLE DASH FIRE *TGW THE VEHICLE WAS HEAVILY DAMAGED BY A FIRE WHICH REPORTEDLY ORIGINATED IN THE DASH. THE FIRE SPREAD AND CONSEQUENTLY CONSUMED THE PASSENGER COMPARTMENT, THEN SPREAD TO THE ENGINE. THE PROBLEM MANIFESTED WHILE THE DRIVER WAS USING THE CIGARETTE LIGHTER. PRIOR TO THE FIRE, THE TRANSMISSION, ALTERNATOR AND A 15 AMP FUSE LIGHTER FUSE WAS REPLACED. THE CIGARETTE LIGHTER WAS USED FREQUENTLY, PLUGGING A 400 WATT INVERTER WHICH ALLOWED THE DRIVER TO USE HIS COMPUTER. AT THE TIME OF THE FIRE, THE CONSUMER WAS DRIVING ON THE HIGHWAY WHEN HE UNPLUGGED THE INVERTER FROM THE CIGARETTE LIGHTER SOCKET AND INSERTED HIS CIGARETTE LIGHTER WHICH POPPED BACK. ABOUT A SECOND LATER, WHITE SMOKE STARTING COMING FROM THE DASH. THERE WERE NO CIGARETTES IN THE ASH TRAY. THE SMOKE STARTED TO INCREASE AND THE CONSUMER IDENTIFIED THE PROBLEM AS AN ELECTRICAL INSULATION SMOKE ODOR. THE SMOKE WAS COMING FROM THE BACK OF THE DASH; THERE WAS NO SMOKE COMING FROM THE ENGINE COMPARTMENT OR THE HOOD AT THAT TIME. IT WAS IN THE FIRE INVESTIGATOR'S OPINION, THAT THE RESULTS OF THE EXAMINATION LEAD TO A CONCLUSION THAT ON A MORE PROBABLE THAN NOT BASIS, AN ELECTRICAL ANOMALY AT THE DASH AREA AND IN THE VICINITY OF THE CIGARETTE LIGHTER IGNITED NEARBY COMBUSTIBLES AND THE FIRE SPREAD INTO THE PASSENGER COMPARTMENT. (LETTER SENT IN BY FIRE INVESTIGATOR) *JB

    Source: CONSUMER LETTER
  • 2004 CHEVROLET SILVERADO 2500
    - PIKETON, OH

    I HAVE A 2004 SILVERADO K2500 WITH A DURAMAX DIESEL (LLY). I BOUGHT THIS TRUCK NEW IN SEPTEMBER 2004. I PULL A FIFTH WHEEL CAMPER. MY TRUCK HAS OVERHEATED MORE THAN TWO DOZEN TIMES, AND ON SOME OCCASIONS LOST POWER, WHILE PULLING THE CAMPER UP LONG GRADES. I REPORTED THIS PROBLEM TWICE TO CHEVROLET DEALERS. I HAVE THE SERVICE ORDERS THAT CLEARLY DESCRIBE MY OVERHEATING PROBLEM. BOTH OF THESE SERVICE CALLS WERE WHILE THE TRUCK WAS UNDER WARRANTY, BUT THE DEALERS COULD NOT FIX THE PROBLEM. LATER WHEN THE TRUCK WAS OUT OF WARRANTY, I FOUND OUT THAT GENERAL MOTORS RECOGNIZED THE OVERHEATING PROBLEM AND ISSUED A SERVICE BULLETIN #06-06-04-036D THAT DESCRIBES MY HEATING PROBLEM EXACTLY. THIS SERVICE BULLETIN WAS ISSUED PRIOR TO EITHER OF MY COMPLAINTS ABOUT OVERHEATING. THE COST OF IMPLEMENTING SERVICE BULLETIN #06-06-04-036D IS APPROXIMATELY $1,300 DOLLARS, SO GENERAL MOTORS RECOGNIZES THAT THIS SERIES TRUCK HAS A SIGNIFICANT OVERHEATING PROBLEM, BUT APPARENTLY THEY ARE HIDING THIS FIX FROM THE OWNERS UNTIL THE VEHICLE IS OUT OF WARRANTY. I CAN GIVE MANY INSTANCES WHERE THIS OVERHEATING PROBLEM HAS CAUSED A SAFETY PROBLEM. ONE TIME I WAS PULLING THE CAMPER EAST ON INTERSTATE 40 ABOUT A 150 MILES WEST OF ALBUQUERQUE, NM WHEN THE TRUCK OVERHEATED AND LOST POWER. THERE WAS NO GOOD PLACE TO PULL OVER AND I WAS TERRIFIED AS THE HEAVY TRAFFIC HAD TO CHANGE LANES AND PASS ME. ANOTHER TIME I WAS PULLING UP TO THE NORTH RIM OF THE GRAND CANYON ON A TWO LANE ROAD WHEN THE TRUCK OVERHEATED, LOST POWER AND I HAD A LONG LINE OF TRAFFIC BEHIND ME. IT WAS DANGEROUS AS THE TRAFFIC PASSED ME WITHOUT GOOD CLEARANCE. I COULD GO ON AND ON OF SIMILAR SITUATIONS THAT CAUSED DANGEROUS CONDITIONS. THERE IS ALSO A WEBSITE AT WWW.DIESELPLACE.COM THAT HAS AN ENTIRE SECTION DEVOTED TO THE LLY DIESEL. THERE ARE OVER A THOUSAND POSTS CONCERNING THIS OVERHEATING PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET SILVERADO 2500
    - ACME, PA

    2004 SILVERADO 2500 HD, WHILE TOWING APPROX. 7000LBS MY BRAKE LINE RUPTURED, LUCKILY I HAD THE TRAILER BRAKES TO STOP ME BECAUSE THE PEDAL WENT STRAIGHT TO THE FLOOR. UPON INSPECTING CLOSELY THE BRAKE LINES ARE SO RUSTED YOU CAN LITERALLY SMASH THEM BETWEEN YOUR FINGERS. THIS IS THE NEWEST VEHICLE I OWN AND IS IN THE WORST SHAPE AS FAR AS CORROSION GOES, A SHAME AT 70K MILES. TRUCK IS IN THE SHOP NOW, CAN ONLY IMAGINE WHAT THIS WILL COST. ALREADY REPLACED ROTORS DUE TO CORROSION, E-BRAKE CABLES, WHEEL SPEED SENSOR(BRACKET ROTTED OFF). *KB

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET SILVERADO 2500
    - WASHINGTON, DC

    2004 CHEVROLET SILVERADO 2500HD. CONSUMER STATES GAUGES STOPPED WORKING AND THE BOLTS ON THE MANIFOLD WERE DEFECTIVE. *TGW

    Source: CONSUMER LETTER
  • 2004 CHEVROLET SILVERADO 2500
    - SPOKANE, WA

    TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 HD DIESEL. THE CONTACT STATED WHILE DRIVING, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THE FAILURE HAPPENED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT STATED THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 124,869.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET SILVERADO 2500
    - OHIO, OH

    I WAS BACKING TRUCK INTO DRIVE WAY MOVING ABOUT 5MPH AND APPLIED BRAKES TO PUT TRUCK INTO REVERSE AND BRAKE PEDAL WENT TO FLOOR DID NOT STOP TRUCK. STEEL BRAKE LINE RUPTURED WHERE THE ABS MODULE IS UNDER THE TRUCK RIGHT BELOW DRIVER SEAT. ALL BRAKE LINES LOOK EXTREMELY RUSTY. TRUCK IS A 2004 2500HD CREW CAB 4X4. I BOUGHT BRAND NEW AND IT HAS 47,212 MILES. I PULL A 7000 LBS. CAMPER AND I'M GLAD IT HAPPENED IN MY DRIVEWAY. IN JUNE THE RUBBER GAS LINE FAILED PUMPING 15 GALLONS OF GAS ONTO BOTTOM OF TRUCK AND GROUND ON THE WAY TO WORK (27 MILES). ONCE AGAIN, I WAS LUCKY. I PREFER TO NOT HAVE ANY OTHER STRIKES, TWO IS ENOUGH FOR ME! I HOPE IT DOES NOT TAKE AN INJURY, DEATH, ACCIDENT OR PROPERTY DAMAGE TO GET THE NEEDED ATTENTION THIS VEHICLE NEEDS. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET SILVERADO 2500
    - NEWNAN, GA

    I OWN A 2004 SILVERADO 2500HD CREW CAB. I WAS LEAVING A LAKE BOAT RAMP WITH MY BOAT IN TOW WHEN, WITHOUT WARNING, THE BRAKE PEDAL WENT TO THE FLOOR. WITH THE ASSISTANCE OF THE E-BRAKE I WAS ABLE TO BRING IT TO A STOP ON THE SHOULDER. AFTER INSPECTING UNDER THE HOOD I WENT UNDER THE TRUCK AND FOUND THAT THE BRAKE LINES INTO THE PROPORTIONING VALVE WERE SEVERELY RUSTED AND ONE HAD RUPTURED. I HAD TO HAVE THE VEHICLE TOWED AT THIS POINT. UPON RETURNING HOME I BEGAN LOOKING FOR REPLACEMENT PARTS AND FOUND THAT YOUR AGENCY IS INVESTIGATING THIS PROBLEM. I FIND IT UNSATISFACTORY THAT THERE HASN'T BEEN AT LEAST AN ADVISORY TO AT LEAST INSPECT SO AT LEAST THE OWNERS OF THESE VEHICLES WOULD HAVE A CHANCE TO PROTECT THEMSELVES, THEIR PROPERTY, AND OTHER INDIVIDUALS FROM HARM. THANK GOODNESS I WAS NOT GOING ANY FASTER THAN I WAS. THERE WAS NO WARNING AND I HAD MY FAMILY WITH ME. WOULD YOU PLEASE AT LEAST PUT SOMETHING OUT. I KNOW THERE IS CURRENTLY NO RECALL. HOW CAN THIS BE??? THERE IS NOTHING MORE DANGEROUS THAN A 9000LB+ TRUCK WITH NO BRAKES!! HOW LONG DO YOU PLAN ON "RESEARCHING" THIS? I AM AN AIRCRAFT MECHANIC AND KNOW THAT SAFETY CHANGES ARE USUALLY WRITTEN IN BLOOD!! PLEASE STOP ACTING LIKE THE FAA AND BE PROACTIVE ON THIS ISSUE. UPDATED 08/11/11 *BF *TR UPDATED 06/06/12* JS

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET SILVERADO 2500
    - CHESTERTOWN, MD

    I WAS ON A STATE ROAD DOING 50 MPH LEAVING MY TOWN AND WENT TO TURN AND MY BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO SLOW DOWN AND PULL OVER AND NOT GET IN AN ACCIDENT. I WAS ABLE TO GET HOME AND DISCOVERED NO BRAKE FLUID. I FILLED UP THE FLUID AND STARTED TO BLEED THE BRAKE. THAT'S WHEN I NOTICED THE RUSTED OUT BRAKE LINES AND THE BRAKE FLUID SPRAYING OUT. I HAVE ORDERED NEW BRAKE LINE FROM INLINE TUBE. I WAS LUCKY TO NOT CRASH BUT I AM WORRIED ABOUT OTHERS WHO MAY HAVE THIS PROBLEM AND NOT BE AS LUCKY AS ME. *KB

    Source: NHTSA WEB SITE