2018 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2018 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2018 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 CHEVROLET SILVERADO 2500- Wasilla, AK
70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- Fredericksburg, VA
I’m have 1-2” dead space in steering. It is hard to stay in lane on highway as when a road dip takes extra movement keep straight. I was told this is normal but had dealer change steering box. Replacement helped a lot but truck is starting to get the 1-2” of play once again. Seems like similar issue to 2016 model year.
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- Tamaqua, PA
Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- white haven, PA
while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- Frankford, DE
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
Source: NHTSA WEB SITE -
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2018 CHEVROLET SILVERADO 2500- Missoula, MT
The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 CHEVROLET SILVERADO 2500- Littleton, CO
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while the vehicle was turned off and parked in the driveway, the contact heard a loud explosion. Upon inspection, it was discovered that the rear passenger’s side side-curtain air bag erroneously deployed. The cause of the failure was not yet determined. The contact stated that during the failure, shrapnel and shards of metal pierced the roof and caused multiple holes in the roof of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 CHEVROLET SILVERADO 2500- Shepherdsville, KY
For the last year the vehicle has been in the shop at the dealer for a rancid chemical smell in the cab of the truck that causes a burning to the eyes and lungs. It gets worse when it's hot outside. The smell is there even when the vehicle is not running. The dealer cannot find the source of the smell and has turned the vehicle back over to us with no solution. It feels unsafe and is extremely uncomfortable to drive in with burning eyes and breathing issues.
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- Lewisville, TX
keep getting message SERVICE TRAILER BRAKE SYSTEM. over and over going down the road,
Source: NHTSA WEB SITE -
2018 CHEVROLET SILVERADO 2500- Lakewood, NJ
Dashboard lights and audio system shut off randomly for one second while driving, and then turned back on. when shutting the truck off, all power was lost for one second
Source: NHTSA WEB SITE