2019 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2019 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 80 complaints submitted for the 2019 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2019 CHEVROLET SILVERADO 2500- Moreno Valley, CA
All or most of the 2019 Chevrolet Silverado 2500 and 3500 models are having the same exact issue, the coolant hoses that cools transmission oil are exposed metal to metal rubbing against each others, and over time from driving normally will eventually cause transmission oil leaks in different areas of the hose element, GM technicians acknowledge it a faulty design from the manufacturer , so GM adapted a customer loyalty program but only to deny a fix or repair at there own expense. This is definitely should fall under a manufacturer recall.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Knoxville, TN
Another driver illegally turned left in front of this vehicle. the vehicles collided on each of their right front corners. The airbags failed to deploy and the shoulder belt did not restrain the driver and keep him striking his head on the steering wheel, and breaking a bone in his hand. this was a serious head-on collision that totaled both vehicles. The truck is currently at the salvage yard and is available for inspection. The driver's safety was put at risk because the two primary safety restraint systems failed. the problem has not been reproduced. Chevrolet is sending someone to download the crash data which will then be provided to their engineering department for review and analysis. No warning lamps, messages or other symptoms of the problem were observed by the owner or driver before the accident.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Fork Union, VA
I was driving my truck and lost full power to the truck. Which happened as I was pulling out of a parking. The truck went into a limp mode. With the truck losing full power, it put my child and I into a safety risk. The truck got repaired at the dealership. The dealer was able to reproduce the issue. The truck was inspected at the dealership. Warning system did come on saying speed would be limited if (roughly 150 miles to a max 65mph). When I called another dealership, they said this was a normal thing for these trucks and chevy hasn't fixed it. I feel like if its a known issue with the wiring becoming free, why would they not proactively fix this issue before someone gets hurts from thinking they have the power to drive. The dealership that I took this too knew where to look right away as this is common.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Harlan, KY
The Def system and turbo system. It will not let me tow nothing. And has started limited my speed to 65mph and says in 55 miles it will restrict to 55mph. I need my truck for work.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- DuBois, PA
Every time the truck is started it will give a dash screen warning of "Low Coolant Level" even though the reservoir is completely full. It has been doing it for years now. The warning can simply be dismissed, but I worry that if it actually ever is low, I will never know until it's too late because myself and everyone affected is going to simply dismiss the warning as it is a daily occurrence. That is to say if the sensor works properly at all. I have researched it online on several Chevy owners websites and it is a very common problem that appears to be from a faulty sensor that is built into the plastic AF reservoir. Many have stated they have reported it to dealerships, but to no avail.
Source: NHTSA WEB SITE -
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2019 CHEVROLET SILVERADO 2500- Bargersville, IN
"N192265660 - Customer Satisfaction Program Rear Window Defroster Thermal Events - US Only" Rear Window shattered after having the symptoms described in Customer Satisfaction Program N192265660. Rear defroster would smoke/smell hot when activated. The symptoms were brought to the attention of the Dealership prior to window breaking, but nothing was done due to the VIN not being part of the listing. Now I have no rear window and parts are on backorder with no ETA. Not to mention this will be out of pocket costs that could have been prevented. This Glass shattered all over my [XXX] old daughter. This has also been known to cause fires according to the bulletin. This should be a recall. If it already is a recall my VIN is certainly affected by this problem but is not listed. My VIN should be listed along with several others. This is a relatively common problem. Dealer refuses to work with me on a cost effective solution. No warnings other than the described symptoms that were brought to the dealer as previously stated. Approximate time frame was Dec 2022. Dealer did nothing due to my VIN not being listed as part of this program. Truck was parked in the garage when the window shattered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Klamath Falls, OR
Prior to 04/25/21 and 08/25/21 I was traveling 60mph on I-205 in the fast lane when my truck went into limp mode. I nearly caused an accident because the truck started shaking, all check engine lights illuminated, and it was challenging to navigate to the right lane and off the highway. This happened on two separate occasions. GM sent a letter dated August 2021 that my truck, "equipped with a 6.6L diesel engine, may have a condition that could cause the engine glow plugs to fail." The letter goes on to say that GM will cover this issue "within 15 years of the date your vehicle was originally placed in service or 150,000 miles (240,000 km), whichever occurs first, the condition will be repaired for you at no charge." GM charged me for the repair. The issue is the language in the letter and the word "condition". My interpretation is the "condition" that caused the glow plug to fail is what should be warranted. Nowhere in the GM's letter does is state the glow plugs may fail and we will only warranty glow plugs. What caused the glow plug(s) to fail was the electrical connector. The electrical connector is what caused the glow plug to fail. The glow plug by itself was not the "condition" that caused it to fail, the "condition" was a faulty electrical connector. GM must be held accountable to cover this safety defect. I have attached all documents pertaining to this incident. Please advise.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Byron , MN
The fuel tank vent got plugged, which collapsed the fuel tank, damaged the fuel pump causing the truck to stall at highway speeds on the highway in traffic. GM certified mechanic at the dealership confirmed and mentioned that he had already repaired 4 trucks with this issue in Rochester, MN. Prior to the failure, the fuel gauge was inaccurate and a few days later the check engine came in at which time we scheduled an appointment with the mechanic.
Source: NHTSA WEB SITE -
2019 CHEVROLET SILVERADO 2500- Webster, TX
The contact owns a 2019 Chevrolet Silverado 2500. The contact stated that the main information center changed the information displayed, such as tire pressure. The back-over prevention camera was no longer displayed when the radio was in use. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 CHEVROLET SILVERADO 2500- PEORIA, AZ
The DEF fill port is not vented and provides a tight fit with the DEF dispensing hose and nozzle at a truck filling station. The DEF dispensing nozzle cannot be placed entirely in the port since it pressurizes the DEF tank and causes block back spray on the operator. Filling the DEF tank at a truck filling station always results in DEF spillage regardless of the filling technique employed.
Source: NHTSA WEB SITE