2002 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SILVERADO 2500
    - KINGSTON, NH

    BLOWER MOTOR STOPPED WORKING LAST YEAR. I HAD A NEW BLOWER MOTOR INSTALLED AND THE REPLACEMENT STOPPED WORKING. WHEN I BROUGHT MY TRUCK TO BE REPAIRED FOR THE SECOND TIME, I WAS INFORMED THAT THERE IS A PROBLEM WITH THE WIRING/RESISTOR WHICH SUPPLIES POWER TO THE BLOWER MOTOR. APPARENTLY, THE MOTOR PULLS MORE POWER THAN THE WIRING IS RATED FOR WHICH CAUSES IT TO HEAT UP AND BURN THE INSULATION OFF OF THE WIRING UNDER THE DASHBOARD. MY MECHANIC TOLD ME THAT I SHOULD CONSIDER MYSELF LUCKY THAT MY TRUCK DID NOT CATCH FIRE LIKE ANOTHER CUSTOMER'S TRUCK HE HAD RECENTLY REPAIRED FOR THE SAME REASON AS MINE HAD. I FEEL THAT I HAVE PAID FOR REPAIRS TWICE DUE TO DEFECTIVE GM PARTS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - STATEN ISLAND, NY

    BRAKE LINE FAILURE AND LOSS OF BRAKING DUE TO CORROSION OF REAR BRAKE LINES. BRAKE LINE WAS RUSTED COMPLETELY THRU. ALL BRAKE LINES HAVE SEVERE CORROSION. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - DAHLGREN, VA

    I AM THE ORIGINAL OWNER OF A 2002 CHEVY 2500HD PICKUP WITH 65,000 MILES. I EXPERIENCED A TOTAL FAILURE OF THE BRAKE SYSTEM ON 28 AUG 2010 DUE TO A RUPTURED BRAKE LINE. THE LEAKING LINE WAS IN THE VICINITY OF THE DRIVER'S DOOR AND ALL LINES WERE HEAVILY CORRODED. LEAK WAS LARGE ENOUGH TO FULLY DRAIN THE BRAKE FLUID RESERVOIR. FAILURE HAPPENED WHILE PARKING TRUCK AT HOME. NO ACCIDENT OCCURRED, BUT I WAS LUCKY. THIS FAILURE COULD HAVE CAUSED A FATAL ACCIDENT. REPAIR OF THIS DEFECT WILL REQUIRE REPLACEMENT OF ALL BRAKE LINES ON THE TRUCK. IN MY OPINION, THE ROOT CAUSE OF THIS BRAKE FAILURE IS A POOR CHOICE OF MATERIALS (PLAIN STEEL) FOR THE BRAKE LINES. CHEVY SHOULD HAVE USED A CORROSION RESISTANT MATERIAL. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - SANDY, UT

    CHEVY 2002 SILVERADO, WITH 8.1L ENGINE, STALLS WITHOUT WARNING RANDOMLY. FOUND PROBLEM CODE P0335 LOGGED ON DIAGNOSTIC ANALYZER (CRANKSHAFT POSITION SENSOR CIRCUIT A). CONTACTED DEALER AND THEY INFORMED ME THAT THERE IS A RECALL FOR MODEL YEAR 2001, BUT NOT 2002. SCHEDULED FOR REPAIR THIS WEEK. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - WEST VALLEY, UT

    ON 01/10/2010 AT 2:45 A.M. WE WERE AWAKENED BY A PASSER BY WHO NOTICED OUR TRUCK WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT IT HAD COMPLETELY DESTROYED OUR TRUCK, OUR CAR ,OUR GRANDSONS TRUCK AND $66,000.00 DAMAGE TO THE HOUSE WE WERE RENTING. WE LOST OUR VEHICLES AND 90% OF EVERYTHING WE OWN. IT WAS DETERMINED TO BE THE ENGINE BLOCK HEATER IN OUR 2002 CHEVY SILVERADO 2500 HD. WE HAVE BEEN IN CONTACT WITH GENERAL MOTORS. WE GAVE THEM ALL THE FIRE REPORTS FROM BOTH WEST VALLEY CITY FIRE DEPARTMENT AS WELL AS THE REPORT AND PICTURES PROVIDED BY THE INVESTIGATOR. THEY DO NOT CLAIM ANY RESPONSIBILITY FOR THE FIRE AND WILL NOT COMPENSATE US FOR OUR LOSS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - HEALDSBURG, CA

    TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC DIAGNOSED THAT THE CRANKSHAFT POSITION SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 94,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 2500
    - WESTWOOD, NJ

    TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL FELL MUCH FARTHER INTO THE FLOORBOARD THAN USUAL AND THE VEHICLE WOULD NOT DECREASE IN SPEED. THE BRAKE PEDAL WAS APPLIED NUMEROUS TIMES BEFORE COMING TO A STOP. THE CONTACT WAS ABLE TO RESUME WITH CAUTION. THE VEHICLE WAS INSPECTED UPON ARRIVAL AT THE RESIDENCE TO FIND THE BRAKE FLUID LEAKING ONTO THE GROUND. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT STATED THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC PRIOR TO THE FAILURE FOR AN UNRELATED REPAIR WHERE THE TECHNICIAN DETECTED THE BRAKE LINE EXHIBITED SEVERE RUST CORROSION AND STATED THE VEHICLE WAS UNSAFE TO DRIVE. ALSO PREVIOUSLY, THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION AND THEY INFORMED THAT THERE WAS NOT A PROBLEM WITH THE BRAKE LINE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER REGARDING THE RECENT FAILURE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 24,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 2500
    - FLORENCE, KY

    100% BRAKE FAILURE ON 2002 CHEVROLET 2500 HD. PEDAL WENT COMPLETELY TO THE FLOOR WHILE DRIVING UNEXPECTEDLY. I MANAGED TO PULL OFF THE MAIN HIGHWAY ONTO A SIDE ROAD AND STOPPED WITH THE EMERGENCY BRAKE. DEALER INDICATED BRAKE LINES WERE RUSTED THROUGH AND IS IN PROCESS OF REPLACING. VEHICLE WAS PURCHASED NEW WITH ONLY 63000 MILES. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - GERALD, MO

    WE OWN A 2002 CHEVROLET SILVERADO 2500HD. WE PURCHASED COOPER DISCOVERER ATR, SIZE LT265/75R16. WHICH HAS A 50,000 MILE WARRANTY. WITH 34,573 MILES ON THE TIRES THE TREAD STARTED CHUNKING OUT OF THE PASSENGER FRONT TIRE. WE HEARD SOMETHING HITTING THE TRUCK, STOPPED AND REALIZED THE PROBLEM. THE NEW TIRE WAS PRORATED AND WE PURCHASED A REPLACEMENT. AND JUST 5219 MILES LATER THE PASSENGER REAR TIRE TREAD COMPLETELY SHREDDED OFF WHILE DRIVING DOWN THE INTERSTATE. NO WARNING AT ALL. CAUSING ALOT OF DAMAGE TO TRUCK. THE TIRE STILL FULL OF AIR. CLEARLY DEFECTIVE!!!! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - GLENCOE, CA

    TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY SHUT OFF. AT TIMES, IT WOULD RUN VERY ROUGH BUT IT WOULD JUST SUDDENLY SHUT OFF. HE HAD TO SIT AND WAIT A PERIOD OF TIME BEFORE HE COULD RESTART THE VEHICLE. THE FAILURE OCCURRED TWELVE TIMES SINCE JULY 2009. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE MECHANIC SUSPECTED THAT THE FAILURE WAS CAUSED BY A DEFECTIVE CRANKSHAFT SENSOR; THE MECHANIC COULD NOT PRODUCE ANY CODES AFTER THE DIAGNOSTIC TEST WAS PERFORMED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 98,000. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE