2002 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 2500- FRANKLIN, WI
I HAVE A 2002 CHEVROLET 2500HD PICKUP WITH THE DURAMAX DIESEL ENGINE WITH JUST OVER 100,000 MILES ON IT. RECENTLY, WHILE SITTING AT A STOP SIGN, DARIK SMOKE WOULD COME FROM THE EXHAUST. IT NEVER DID THIS BEFORE SO I TOOK IT TO THE LOCAL DEALER TO FIND OUT WHAT THE PROBLEM MIGHT BE. THE DEALER TOLD ME THAT THE INJECTORS NEEDED TO BE REPLACED AT A COST OF ABOUT $4500. I CONTACTED GMC, THEY SET UP A CASE FILE AND GOT BACK TO ME IN ABOUT A WEEK TO TELL ME THAT I WAS BEYOND THE 7 YEAR EXTENDED WARRANTY AND SO THEY WOULD NOT COVER THE REPAIR. THE FACT THAT IT ONLY HAD ABOUT 1/2 OF THE 200,000 MILES COVERED IN THE EXTENDED WARRANTY DIDN'T SEEM TO COUNT FOR ANYTHING. ONE OF THE SELLING POINTS WHEN I PURCHASED THE VEHICLE WAS THAT IT SHOULD LAST FOR 200K TO 300K MILES WITHOUT NEEDING REPAIR. THE VEHICLE HAS BEEN USED PRIMARILY FOR PERSONAL TRANSPORTATION, NOT ABUSED, WITH ONLY OCCASIONAL TOWING OF A RELATIVELY LIGHT TRAILER. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- ELK RIVER, MN
THE CAR WAS OPERATING NORMALLY AS I WAS LEAVING THE PARKING LOT AFTER SHOPPING. THE ENGINE WAS AT NORMAL OPERATING TEMPERATURE. THE ENGINE STALLED, LOST POWER BRAKES AND STEERING. THIS OCCURRED FIVE TIMES IN A PERIOD OF APPROXIMATELY ONE WEEK. THE ENGINE WOULD RESTART AFTER ONE MINUTE OR MORE. THERE WERE NO SES OR MIL INDICATIONS OR DTC CODES. I GOOGLED THE FAILURE AND FOUND SEVERAL PEOPLE WITH SAME PROBLEM. I ALSO FOUND A NHTSA RECALL 06083 FOR A 2001 YEAR MY VEHICLE IS A 2002. I TOOK THE VEHICLE TO THE CHEVROLET DEALER AND HAD THE CRANKCASE POSITION SENSOR REPLACED AND THAT SOLVED THE PROBLEM. TO ELABORATE ON THE PROBLEM IT DID OCCUR WHILE I WAS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR. THAT IS VERY SCARY AND AS THIS IS A TRUCK I COULD HAVE BEEN TOWING MY BOAT. I DO HAVE THE DEFECTIVE PART. IT SEEMS TO ME THAT ALL THE DEFECTIVE PARTS WERE NOT REMOVED FROM INVENTORY OR THE SOLUTION TO THE PROBLEM WAS INADEQUATE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- GREENTOWN, IN
BRAKE LINES DEVELOPED A LEAK DUE TO EXCESSIVE CORROSION. ALL LINES FROM THE BRAKE MASTER CYLINDER TO EACH WHEEL AND TO THE ABS UNIT HAD TO BE REPLACED, INCLUDING THE FLEXIBLE LINES. THE PROBLEM WAS FOUND AFTER NOTICING BRAKE FLUID DRIPPING FROM UNDER THE VEHICLE AND THE LOSS OF FLUID IN THE BRAKE FLUID RESERVOIR. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- CHURCH HILL, TN
WHILE DRIVING MY 2002 CHEVY SILVERADO 2500HD TRUCK AND ATTEMPTING TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR. INSPECTION REVEALED THE BRAKE LINE FROM THE MASTER CYLINDER TO THE PROPORTIONING VALVE UNDER THE CAB OF THE TRUCK HAD BURST DUE TO A VERY RUSTY BRAKE LINE. INSPECTION REVEALED THAT ALL THE BRAKE LINES ARE VERY RUSTY AND NEED TO BE REPLACED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- OAKLIN, ME
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE BRAKING FROM THE SPEEDS OF 8 MPH, THE ANTI LOCK BRAKES ENGAGED AND CAUSED AN UNUSUAL INCREASE IN STOPPING DISTANCE AND TIME. THE CONTACT LOCATED A RECALL FOR THE FAILURE HOWEVER, THE DEALER ADVISED THE RECALL WAS LIMITED TO SPECIFIC STATES ONLY. THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. A DIAGNOSTIC WAS PERFORMED WHICH DETERMINED THE FAILURE TO BE CAUSED BY THE RIGHT ABS SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 84,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO 2500- UNCASVILLE, CT
2002 CHEVROLET SILVERADO 2500 HD WITHOUT WARNING, EXHIBITS VERY SOFT BRAKE PEDAL ACCOMPANIED BY SENSATION THAT BRAKE PEDAL "GOES TO THE FLOOR," APPARENT ACTIVATION OF ABS, AND DIFFICULTY STOPPING SAFELY. ORIGINAL EQUIPMENT FRONT BRAKE PADS AND ROTORS ARE INSPECTED BY SERVICE FACILITY AND DEEMED ACCEPTABLE FOR CONTINUED USE AT THIS TIME. REAR DISK BRAKE PAD AND ROTOR INSPECTED AND DEEMED UNSERVICEABLE DUE TO PREMATURE FAILURE APPARENTLY CAUSED BY EXTENSIVE, PROGRESSIVE UNDERCARRIAGE CORROSION THAT WAS OBSERVABLE FROM DELIVERY DATE OF VEHICLE WHEN PURCHASED NEW. REAR BRAKE PAD INABILITY TO "FLOAT" DUE TO EXTENSIVE CORROSION CAUSED PREMATURE REAR PAD AND REAR ROTOR FAILURE. BRAKE LINES ARE ALSO OBSERVED TO BE CORRODING IN AN EXCESSIVE, PREMATURE MANNER AS ARE VEHICLE FRAME AND TRAILER HITCH STRUCTURAL COMPONENTS. OBSERVATION OF SIMILARLY SITUATED PICK-UP TRUCKS MANUFACTURED BY OTHERS DO NOT DEMONSTRATE CORROSION OF THIS EXCESSIVE MAGNITUDE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- TACOMA,, WA
UPON STARTING MY 2002 CHEVROLET SILVERADO WITH DURAMAX ENGINE TO MOVE IT BACKWARDS 40 FEET TO HOOKUP A TRAILER, I HAD NO APPARENT POWER ASSIST ON BRAKES OR STEERING. A SECOND ATTEMPT TO RESTART THE ENGINE AND BACK UP RESULTED IN THE SAME RESULT, NO POWER ASSIST ON STEERING OR BRAKES. A THIRD ATTEMPT TO MOVE THE TRUCK PROVED SUCCESSFUL. THIS IS FIRST TIME THIS CONDITION HAS APPEARED ON THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- SOMERS, CT
BRAKE LINE FAILURE DUE TO CORROSION WHILE DRIVING MY 2002 CHEVROLET SILVERADO HD2500 PICKUP. BRAKE PEDAL WENT TO THE FLOOR AND COULD NOT STOP, COULD ONLY STOP BY USING THE EMERGENCY BRAKE. SCARY. THE LINE FAILED THAT FOLLOWS THE FRAME JUST IN FRONT OF THE DRIVERS DOOR. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- JOHNSTOWN, OH
DURING BRAKING MY 2002 CHEVROLET SILVERADO 2500 HD'S ABS IS ACTIVATED WHEN THE VEHICLE IS ALMOST STOPPED. IT HAPPENS INTERMITTENTLY BUT SEEMS TO BE GETTING WORSE. THE FAILURE HAS NOT YET BEEN REPAIRED. I CONFIRMED WITH CHEVY THAT THERE IS NO OPEN RECALL ON THIS VEHICLE BUT THERE SHOULD BE. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- INDIAN HEAD, MD
I WAS USING MY CHEVY SILVERADO TO TOW MY HORSE TRAILER (HORSE ON BOARD) TO A WEEKEND EVENT. BY THE TIME I ARRIVED AT THE CAMP GROUND I REALIZED THAT MY TRUCK'S BRAKES WERE NOT AS FIRM AS THEY SHOULD BE AND THE BRAKE PEDAL WAS GETTING LOWER AND LOWER. I LEFT MY TRAILER AT THE CAMP AND DROVE MY TRUCK TO A NEARBY GARAGE. A MECHANIC LOCATED A LEAKING BRAKE LINE DIRECTLY BENEATH THE DRIVER'S SIDE DOOR AND NOTED THAT ALL THE VISIBLE BRAKE LINES LOOKED CORRODED. I TOPPED OFF THE BRAKE FLUID AT THE GARAGE AND AFTER MY CAMPING WEEKEND I WAS ABLE TO CAREFULLY DRIVE THE TRUCK AND TRAILER HOME BUT I HAD TO USE THE TRAILER'S BRAKE CONTROLLER TO INCREASE THE TRAILER BRAKING TO ASSIST THE TRUCK BRAKING. DURING THE FOLLOWING WEEK THE TRUCK WAS TAKEN TO A GM DEALERSHIP AND THEY DID A SO CALLED REPAIR BY SPLICING NEW PIECES OF ALUMINUM BRAKE LINE INTO THE CORRODED ORIGINAL LINES. *TR
Source: NHTSA WEB SITE