2002 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SILVERADO 2500
    - CENTER BARNSTEAD, NH

    I WAS GOING NORTH ON ROUTE 106, LACONIA, NH IN MY 2002 CHEVROLET SILVERADO PICK UP TRUCK. A SCHOOL BUS IN FRONT OF ME WAS ABOUT TO STOP. WHEN I ATTEMPTED TO STOP MY VEHICLE, THE BRAKES FAILED CAUSING MY VEHICLE TO STRIKE THE BACK OF THE BUS. THERE WAS A TRAIL OF BRAKE FLUID IN THE ROAD PRIOR TO THE POINT OF IMPACT. UPON INSPECTION OF MY VEHICLE THE POLICE OFFICER FOUND BRAKE FLUID LEAKING FROM THE AREA OF THE MASTER CYLINDER. MY VEHICLE SUSTAINED EXTENSIVE DAMAGE AND REQUIRED TOWING. THE BUS RECEIVED MINOR SCRATCHES TO THE REAR BUMPER. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - MUNCIE, IN

    THE BRAKE LINES ON MY 2002 CHEVY SILVERADO 2500 HD CORRODED AND RUPTURED LEAVING ME WITH NO BRAKES! I WAS ON A CAMPING TRIP IN TENNESSEE AND LUCKILY CAUGHT IT AT THE CAMPGROUNDS. THIS CONDITION COULD HAVE ENDED IN TRAGEDY! I PULL A 33 FOOT FIFTH WHEEL CAMPER AND THE VEHICLE BRAKES ARE A MUST ESPECIALLY GOING DOWN MOUNTAINS! I HAD THE DRIVERS SIDE BRAKE LINE REPLACED IMMEDIATELY AT A GOODYEAR SERVICE CENTER AT A COST OF $180.00! *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - WEST ST PAUL, MN

    CORROSION OF BRAKE LINES ON A 2002 CHEV 2500HD, FAILURE IN WINTER OF 06, LINE REPAIRED. FAILURE IN WINTER OF 08, LINE REPAIRED. IN 08 ALL LINES SHOW SIGNS OF FLAKING, DELAMINATING AND CORROSION. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - BARRINGTON, NH

    DEAR NHTSA, I WAS READING THIS ARTICLE (I.E. LINK HTTP://TRUCKS.ABOUT.COM/B/2010/04/08/BRAKE-LINE-CORROSION-SUSPECTED-IN-GM-TRUCKS.HTM) AND THIS PROMPTED ME TO CONTACT YOU. I HAVE A 2002 CHEVY SILVERADO 2500 PICKUP TRUCK. DUE TO CORRODED AND EXCESSIVE RUSTED-OUT BRAKE LINES, I EXPERIENCED TOTAL BRAKE LINE FAILURE CAUSING ME TO GET INTO AN ACCIDENT. THIS HAPPENED IN NOVEMBER OF 2008 AND; I ONLY HAD 50,825 MILES ON MY VEHICLE AT THE TIME. LUCKILY FOR ME, I WAS (FOR THE MOST PART) IN STOP AND GO TRAFFIC. IF I WASN'T, I TRULY BELIEVE THINGS COULD HAVE BEEN MUCH WORSE RESULTING IN SEVERE INJURY OR DEATH. THIS HAPPENED ON ROUTE 495 NORTH, A THREE-LANE HIGHWAY NEAR LOWELL MASSACHUSETTS. AS IT WAS, I REAR-ENDED A PICKUP TRUCK IN FRONT OF ME THAT SUBSEQUENTLY HIT THE VEHICLE IN FRONT OF HER. FORTUNATELY... NO ONE WAS SERIOUSLY HURT. I DON'T EVEN WANT TO THINK WHAT MIGHT OF HAPPENED IF I WAS DOING 65 - 70 MPH AND HAD TO AVOID ANOTHER VEHICLE OR BRAKE QUICKLY. I CONTACTED GM ABOUT THIS BUT NEVER RECEIVED A REPLY BACK. MY TOTAL FAILURE OF BRAKES WAS VERIFIED AT THE SCENE BY THE TOW TRUCK DRIVER (CERTIFIED MA MECHANIC), THE STATE POLICE PERSON, MY INSURANCE COMPANY, AND LANNAN CHEVROLET OF LOWELL WHO HAD TO REPLACE EVERY BIT OF BRAKE LINE(S). *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - CAMBRIDGE, MA

    TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING THE VEHICLE AT A SPEED OF 15 MPH, THE ANTI LOCK BRAKES ENGAGED AT A LOW SPEED. THE CONTACT HAD TO CONSTANTLY DEPRESS THE BRAKE PETAL UNTIL THE BRAKES ENGAGED. THE CONTACT CONFIRMED THE FAILURE WOULD OCCUR WHEN TRAVELING AT LOW SPEEDS. THE CONTACT INDICATED THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS ESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 07V228000 (WHEELS). THE DEALER ADVISED HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 2500
    - OTISVILLE , MI

    MY 2002 CHEVY SILVERADO WITH DURAMAX DIESEL ENGINE BROKE DOWN WHILE ON A TRIP FROM MICHIGAN TO FLORIDA. THE DIESEL INJECTOR CASING FAILED CAUSING THE CRANKCASE TO OVERFILL WITH DIESEL FUEL THEN CAUSED OIL AND DIESEL FUEL MIX TO COME OUT OF THE ENGINE WHILE TRAVELING DOWN THE ROAD COVERING THE UNDERSIDE OF THE VEHICLE AND ROADWAY AS WELL AS VEHICLES DIRECTLY BEHIND ME. THE GM DEALER IN GEORGIA STATED WE WERE IN BY MILEAGE BUT OUT OF THE EXTENDED 7 YEAR 200000 MILE INJECTOR WARRANTY BY 1YEAR AND 4 DAYS AND THE COST WOULD BE $6250 TO REPLACE 8 INJECTORS. THEY OFFERED A 10% DISCOUNT OFF THAT REPAIR. SUBSEQUENT CALLS TO GM CUSTOMER ASSISTANCE WERE MADE TO NO END (THEY STATED THE 10% DISCOUNT WAS THEIR BEST OFFER). I PLEADED THAT THE TIME LIMIT SHOULD NOT BE A FACTOR AS THIS SHOULD NOT AFFECT WEAR (INJECTORS DO NOT FAIL WHEN THEY ARE NOT OPERATING) MY VEHICLE HAS 120000 MILES ON IT (WELL UNDER 200000 WARRANTY AS STATED BY THE CUSTOMER ASSISTANCE REP). I PAID EXTRA FOR THE DIESEL FOR LONGEVITY AND FUEL ECONOMY AS I AM ON A FIXED INCOME BUT WOUND UP BEING TREATED UNFAIRLY ESPECIALLY FOR A KNOWN PROBLEM AND THE FACT THAT OIL/FUEL BLOWING OUT ON THE HIGHWAY AND VEHICLES IS A SAFETY AND EMISSIONS DEFECT. I WOULD LIKE SOMEONE FROM THE NHTSA TO CONSIDER INVESTIGATING THIS ASPECT (TIME LIMIT) AND SAFETY OF DRIVERS AND FIGHTING FOR ME TO GET ASSISTANCE. THANKS FOR LISTENING

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - SOMERVILLE , MA

    2002 CHEVROLET SUBURBAN 2500. IN PARKING LOT, PRESSED BRAKE AND TRUCK LURCHED FORWARD CAUSING DAMAGE TO MY SUBURBAN AND ANOTHER CAR RESULTING IN AN INSURANDE SURDHARGE FOR ACCIDENT OVER $2500. DEALER, MIRAK CHEVROLET OF ARLINGTON MA COULD NOT FIND DEFECT. UPON BRAKING TODAY,I FELT A SURGE FORWARD BUT NO ACCIDENT THIS TIME. PLEASE ADVISE OF ANY PAST RECALLS OR SIMILAR INCIDENTS. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - HARMONY, NC

    LTR FWD FM ELTON TREXLER (NC) RE DEFECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO 2500 HD PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *NJ THE CONSUMER STATED HE RECENTLY EXPERIENCED SUDDEN AND COMPLETE BRAKE FAILURE WHEN HE ATTEMPTED TO STOP. THE CONSUMER STATED HE DISCOVERED RUSTY SPOTS ON THE BRAKE LINES AND A HOLE THAT HAD COMPLETELY RUSTED THROUGH THE LINES WHICH ALLOWED BRAKE FLUID TO ESCAPE. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2002 CHEVROLET SILVERADO 2500
    - HARMONY, NC

    FAX FROM DETECTIVE RUSTY BRAKE LINES ON HIS 2002 CHEVROLET SILVERADO PICKUP TRUCK, INQUIRING WHY THERE IS NOT A RECALL FOR THIS ISSUE. *KB THE CONSUMER STATED WHEN HE ATTEMPTED TO APPLY THE BRAKE, IT WENT COMPLETELY TO THE FLOOR. THE CONSUMER FOUND A HOLE HAD COMPLETELY RUSTED THROUGH ONE OF THE BRAKE LINES. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2002 CHEVROLET SILVERADO 2500
    - HARMONY, NC

    I AM THE ORIGINAL OWNER OF A 2002 CHEVROLET SILVERADO 2500HD PICKUP TRUCK. ON 12/11/09 WHILE DRIVING THE TRUCK, I APPLIED THE BRAKES AND THE PEDAL WENT COMPLETELY TO THE FLOOR, LEAVING ME WITH NO BRAKES. FORTUNATELY, I WAS GOING VERY SLOW AT THE TIME AND WAS ABLE TO ROLL TO A SLOW STOP WITH NO DAMAGE OR INJURY. I FOUND THAT MY BRAKE LINES WERE RUSTY WITH A HOLE ENTIRELY THROUGH ONE PLACE. I DID AN INTERNET SEARCH ON 'SILVERADO" AND 'RUSTY BRAKE LINES' AND FOUND NUMEROUS OTHER IRATE OWNERS WITH THE SAME PROBLEM. I CONTACTED GENERAL MOTORS AND WAS TOLD I WOULD NEED TO HAVE A DEALER INSPECT THE TRUCK BEFORE ANY ADDITIONAL ACTION COULD BE TAKEN. THIS IS THE RESULT: I WAS CHARGED $175.09 FOR HAULING THE VEHICLE 20 MILES TO THE NEAREST DEALER AND 'INSPECTING IT; YES, THE LINES WERE RUSTED OUT AS I HAD TOLD THEM; GENERAL MOTORS WILL PROVIDE NO FURTHER ACTION BECAUSE THE PROBLEM MAY BE THE RESULT OF 'LOW MILEAGE'; AND THE DEALER WANTS TO REPLACE THE BRAKE LINES FOR $1000.00. I LIVE IN NORTH CAROLINA AND HAVE DRIVEN AND WORKED ON VEHICLES FOR OVER 50 YEARS AND I HAVE NEVER BEFORE HAD A HOLE RUSTED IN A BRAKE LINE. THE SUDDEN AND UNEXPECTED LOSS OF BRAKES HAS TO BE A DEADLY DISASTER WAITING TO HAPPEN. *TR

    Source: NHTSA WEB SITE