2002 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 2500- FRANKLIN, WI
I HAVE A 2002, CHEVROLET C2500HD PICKUP. THE PARKING BRAKE DOESN'T WORK BECAUSE THE REAR AXLE SEALS ARE LEAKING GREASE ONTO THE PARKING BRAKE SHOES. THIS PROBLEM STARTED AT ABOUT 80,000 MILES. THE CHEVROLET DEALER SAID THERE ARE NO SERVICE DIFFICULTY REPORTS REGARDING THIS PROBLEM SO THEY WON'T FIX IT. THE DEALER SAID THE REAR AXLE VENT IS OKAY AND THE AXLE IS NOT OVER FILLED. THE REAR AXLE SEALS SHOULD NOT BE LEAKING AT THIS LOW MILEAGE (BOTH AXLE SEALS ARE LEAKING). THE PICKUP HAS BEEN WELL CARED FOR, NO OFF ROAD USE, MOSTLY LIGHT PASSENGER HIGHWAY SERVICE WITH JUST A LITTLE TRAILER TOWING. THE REAR WHEEL BEARINGS ARE NOT NOISY AND HAVE VERY LITTLE PLAY. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- CHARLOTTE, NC
FUEL INJECTORS FAILED AND HAVE TO BE REPLACED. DUE TO PRIOR CLASS ACTION LAWSUIT WARRANTY WAS EXTENDED TO 200K MILES / 7 YEARS. AT 8 YEARS AND 75,000 MILES MINE FAILED. GM REFUSES TO REPLACE / EXTEND WARRANTY. MANY OTHER CUSTOMERS REPORT SAME PROBLEM AND RECURRING. COST TO REPAIR...$5200. GM SHOULD BE REQUIRED TO RECALL PARTS, REIMBURSE CURRENT AND PRIOR REPAIRS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- CINCINNATI, OH
ABS SLOW STOP ACTIVATION, A COMMON COMPLAINT WITH CHEVROLET TRUCKS AND SUV,S, CHEVROLET HAS REFUSED TO FIX THE PROBLEM ALTHOUGH IT IS WELL DOCUMENTED AND SOME MODELS RECALLED FOR THE SAME DEFECT. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- DULUTH, MN
MY 2002 CHEVROLET SILVERADO 2500 HD WAS HAVING A PROBLEM WITH THE ABS SYSTEM ACTIVATING AT SLOW SPEEDS WHEN THE WHEELS WERE NOT ACTUALLY SLIDING. ALTHOUGH THE WHEELS WERE ACTING EXACTLY AS DESCRIBED IN RECALL BULLETIN 05068C, I WAS TOLD BY THE DEALER THAT MY TRUCK WAS NOT COVERED EVEN IF THE PROBLEM WAS DUE TO FRONT WHEEL SPEED SENSOR CORROSION AS DESCRIBED IN THE RECALL. I ALSO CALLED THE GM CUSTOMER ASSISTANCE CENTER AT 800-630-2438 WHERE THEY ALSO SAID MY TRUCK IS NOT COVERED EVEN THOUGH THE VIN IS WITHIN THE BRACKETS IN THE RECALL. I WAS GIVEN A CASE NUMBER OF 71-774131746. I TOOK MY TRUCK TO LARSON CHEVROLET IN SUPERIOR, WI ON NOVEMBER 10, 2009 WHERE THEY INSPECTED MY FRONT WHEELS AND FOUND THE CORROSION DESCRIBED IN THE RECALL. I HAD THEM REPAIR THE CORROSION AT MY EXPENSE. I THEN CONTACTED CUSTOMER ASSISTANCE AGAIN AND THEY AGREED TO FORWARD MY CASE TO A DISTRICT SPECIALIST. AFTER A COUPLE CONVERSATIONS WITH THE DISTRICT SPECIALIST ISAAC I WAS TOLD THAT MY TRUCK WOULD NOT BE COVERED BECAUSE 3/4 TON TRUCKS WERE EXCLUDED. NO REASON FOR EXCLUDING 3/4 TON TRUCKS WAS GIVEN. IT SEEMS TO ME THAT GM WAS IN ERROR WHEN 3/4 TON TRUCKS WERE EXCLUDED BECAUSE MY TRUCK HAD THE EXACT PROBLEM DESCRIBED IN THE RECALL. I WOULD LIKE TO SEE THE RECALL EXPANDED TO INCLUDE 3/4 TON TRUCKS AND TO HAVE MY EXPENSES OF $206.47 REIMBURSED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- PROVO, UT
I CURRENTLY DRIVE A 2002 CHEVY SILVERADO 2500HD WITH AN 8.1L ENGINE. I'VE NOW TAKEN MY TRUCK INTO FOUR DIFFERENT MECHANICS FOR THE SAME ISSUE. MY TRUCK WILL RANDOMLY SHUT OFF THE ENGINE. I'VE HAD IT SHUT OFF AT STOPLIGHTS, AT HIGHWAY SPEEDS, DRIVING AROUND TOWN, AND EVERYTHING IN-BETWEEN. OCCASIONALLY, IT WON'T EVEN START. IT SOUNDS LIKE IT WANTS TO TURN OVER BUT TO NO AVAIL. AND WHEN IT STOPS, IT TAKES ABOUT 5 MINUTES TO FINALLY GET IT RESTARTED AND DRIVING AGAIN. OF COURSE, NO MECHANIC CAN EVER FIGURE OUT WHAT'S WRONG SINCE IT WON'T ACT UP IN THE SHOP. I'VE HAD THEM TELL ME IT COULD BE A HOST OF THINGS FROM AIR PROBLEMS TO FUEL LINE PROBLEMS TO ELECTRICAL ISSUES. NO ONE CAN GIVE ME A STRAIGHT ANSWER. I'VE EVEN HAD ONE MECHANIC DROP MY FUEL TANK TO INSPECT THE PUMP TO SEE IF IT'S THE PROBLEM. EVEN THEN, NOTHING ACTED UP. THERE NOW IS A CODE SHOWING UP SAYING MY CRANK SENSOR IS FAULTY. ALMOST EVERY MECHANIC IS CONVINCED IT'S MY FUEL PUMP BUT I HAVE GREAT PRESSURE IN THE LINES. I'VE NOTICED SEVERAL PEOPLE WITH MY SAME YEAR AND ENGINE HAVE HAD SIMILAR ISSUES. AS WELL, I NOTICED THERE WAS A RECALL FOR THE CRANK SENSORS ON 2001 MODELS BUT NOT 2002 MODELS. WHY IS THIS? I THINK THERE'S JUST AS MANY ISSUES IN THAT YEAR AS THERE ARE IN FOLLOWING YEARS. THIS ISSUE CAN BE A REAL PROBLEM IF I LOSE POWER STEERING AND WRECK DUE TO THE ENGINE SHUTTING OFF! HOW IS THIS NOT A RECALL FOR 2002 AND YET A RECALL FOR 2001? I HAVE YET TO SEE A SES LIGHT GO ON FOR THIS ISSUE. I'VE GOT JUST OVER 100,000 MILES ON THIS TRUCK. PLEASE TELL ME THAT THIS WILL BE A RECALL OR AT LEAST THIS IS THE ISSUE SURROUNDING MY PROBLEMS! *TR
Source: NHTSA WEB SITE -
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2002 CHEVROLET SILVERADO 2500- MISSION, TX
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 65 MPH THE VEHICLE STALLED WITHOUT ANY PRIOR WARNINGS. WHILE COASTING TO THE EMERGENCY LANE, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE FUEL INJECTORS FAILED. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 91968 AND THE CURRENT MILEAGE WAS 92000. UPDATED 3/17/10 *CN UPDATED 05/06/10
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 2500- RUSSELL, MA
AFTER TRAVELING ON THE HIGHWAY FOR SIXTY MILES, THE TRUCK WAS BAKED FOR TRAFFIC AT HIGHWAY EXIT. THE BAKE PEDAL WENT DOWN ALMOST TO THE FLOOR. THE TRUCK DID SLOW DOWN, BUT BRAKING WAS NOT NORMAL. UPON INSPECTION IT WAS FOUND THAT THE BRAKE LINES COMING THE MASTER CYLINDER TO THE ABS AND FROM THE ABS TO THE FRONT BRAKES WERE RUSTED AND ONE LINE HAD A HOLE AND WAS LEAKING. FOUR BRAKE LINES WERE REPLACED. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- AUBERRY, CA
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE FUEL INJECTORS HAVE FAILED. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT OFF ON THE HIGHWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND IT WAS TOWED TO HER RESIDENCE. A WARNING LIGHT ILLUMINATED ON THE DASHBOARD PRIOR TO THE ENGINE SHUTTING OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. A DISTRICT MANAGER STATED THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE SINCE THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 62,389.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 2500- GREENLAND, NH
THE REAR BRAKE LINE ON MY 2002 CHEVROLET SILVERADO 2500HD RUSTED OUT AND FAILED WHILE TOWING MY FIFTH WHEEL CAMPER.FORTUNATLY THE CAMPER BRAKES WERE FUNCTIONING PROPERLY AND I WAS ABLE TO STOP WITHOUT INCIDENT. I REMOVED AND REPLACED THE REAR BRAKE LINE WHEN I GOT THE TRUCK HOME.AS I WAS PUMPING THE BRAKES TO BLEED THE AIR OUT OF THE NEW LINE THE RIGHT FRONT LINE FAILED.IT WAS AT THIS TIME THAT I REALIZED HOW LUCKY I WAS TO HAVE AVOIDED A POTENTIALLY DEADLY INCIDENT. UPON INSPECTION OF THE REST OF THE LINES I FOUND THEM ALL TO BE RUSTED TO THE POINT THAT I WILL BE REPLACING ALL OF THE LINES ON THE TRUCK. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- CINCINNATI, OH
WHILE TOWING AN 8000LB HORSE TRAILER AT SLOW SPEEDS, I ATTEMPTED TO BRAKE AND THE BRAKE LINE AT THE DRIVER SIDE FRONT WHEEL BROKE AND LEAKED, LEAVING ME ON THE EXPRESSWAY WITH NO STOPPING POWER. ALL BRAKE LINES WERE COMPLETELY RUSTED OUT WITH LESS THAN 50,000 MILES ON A 2002 WELL MAINTAINED,RECENTLY CHECKED OVER 2500HD. TOTALLY UNACCEPTABLE SITUATION, AND ONE THAT SOUNDS COMMONPLACE. *TR
Source: NHTSA WEB SITE