2002 CHEVROLET SILVERADO 2500 Complaints
View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 CHEVROLET SILVERADO 2500- FREDERICK, MD
SILVERADO 2500 HD V8 BRAKE & ROTOR REPLACEMENT 37,800 MILES WE PURCHASED A BRAND NEW 2002 CHEVROLET SILVERADO HD 4 X 4 FROM FITZGERALD AUTO MALL. THE TRUCK WAS PAMPERED, NO ROUGH OFF ROAD EXCURSIONS, EVEN KEPT IT IN THE GARAGE. WITH ONLY 37,800 MILES WE WERE LITERALLY SHOCKED TO DISCOVER ALL FOUR ROTORS NOT ONLY HAD SIGNIFICANT RUST BUT METAL WAS ACTUALLY CHIPPING, FLAKING, AND CRUMBLING FROM THE ROTORS. ALL FOUR ROTORS HAD TO BE REPLACED ALONG WITH THE BRAKE PADS. THE PADS HAD WORN BUT NOT [REPEAT NOT] DOWN TO THE "WEAR SENSORS" AND WERE REPLACED FOR SAFETY REASONS. THE COST FOR THE REPAIR WAS $1,150.00. WE HAVE OTHER VEHICLES "NONE OF THEM MANUFACTURED BY GM" AND NEVER EXPERIENCED THIS TYPE OF WEAR OR DAMAGE TO ROTORS. THE ONLY SAFETY RECALL WE WERE ADVISED OF AFFECTED THE TAILGATE CABLES. THE TAILGATE CABLES PREMATURELY CORRODED AND FAILED. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION SHOULD BE ALERTED AS THIS POSES A SIGNIFICANT SAFETY RISK FOR ANYONE WHO UNWITTINGLY EXPERIENCES THIS PROBLEM. LEFT UNDETECTED THESE ROTORS WOULD HAVE FAILED CAUSING AN ABSOLUTE AND SUDDEN LOSS OF BRAKING CAPACITY. IF FORD MOTOR COMPANY HAD TO ACCEPT RESPONSIBILITY FOR RECALLING MILLIONS OF UNSAFE FIRESTONE TIRES - WHY HASN'T THIS PROBLEM BEEN ADDRESSED BY GM? *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- YORK, SC
2002 CHEVROLET 2500HD PICKUP TRUCK. WHILE MY DAUGHTER WAS DRIVING THE TRUCK, BOTH STEEL BRAKE LINES FROM THE MASTER CYLINDER FAILED CAUSING TOTAL LOSS OF BRAKES. TRUCK WAS TOWED TO DUNLAP-JOHNSON CHEVROLET CO.,INC. 919 E LIBERTY ST , YORK, SC 29745-2689 (803) 792-4152. CHEVROLET WAS CALLED AT 1-800-222-1020 AND CASE # 71-742-720900 WAS OPENED. I WAS CONTACTED ON JULY 21 BY CAROLINE LUCERO FROM CHEVROLET WHO STATED THAT THE BRAKE LINES FAILED BECAUSE OF ENVIRONMENTAL CONDITIONS IN THE NE UNITED STATES. HAVING BRAKE LINES THAT CAN FAIL WITHOUT WARNING CAUSING THE BRAKE PEDAL TO GO TO THE FLOORBOARD WHILE PROVIDING NO STOPPING EFFORT IS A VERY DANGEROUS SITUATION. THANKFULLY NO ONE WAS INJURED IN THIS INSTANCE; HOWEVER I SUSPECT THAT THE BRAKE LINE FAILURE IS PREMATURE BASED ON THE AGE AND MILEAGE OF THE VEHICLE AND POSSIBLY CAUSED BY DEFECTIVE MATERIALS. I AM SAVING THE BRAKE LINES IN CASE THEY ARE WANTED FOR TESTING OR INSPECTION. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- WILMINGTON, DE
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND SHUT OFF COMPLETELY. THERE WAS NO POWER STEERING AND THE BRAKES WERE STIFF. THE VEHICLE RESTARTED AFTER A COUPLE OF MINUTES AND THE CONTACT DROVE TO HIS RESIDENCE. THE DEALER PERFORMED A DIAGNOSTIC AND STATED THAT THE CRANK SENSOR WAS FAULTY AND RENDERED FAILURE CODE NUMBER P0335. THE CONTACT PAID FOR THE REPAIR. THE FAILURE MILEAGE WAS 98,696.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 2500- OFALLON, MO
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. INTERMITTENTLY, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE BATTERY WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTERWARDS, THE VEHICLE STALLED. NORMALLY AFTER THE FAILURE OCCURS, THE VEHICLE IS ABLE TO BE RESTARTED. IN ADDITION, THE VEHICLE EXHIBITED A NO-START CONDITION. THE CONTACT TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND THEY REPLACED THE ALTERNATOR, ON-BOARD ASSEMBLY IN THE COMPUTER SYSTEM, THROTTLE PLATE, AND REPROGRAMMED THE PCM. THE REMEDIES HAVE NOT CORRECTED THE FAILURES. THE FAILURE AND CURRENT MILEAGES WERE 138,000. UPDATED 07/24/09. *LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 2500- VALRICO , FL
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. WHILE DRIVING LESS THAN 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE ABS LIGHT ILLUMINATED. THE VEHICLE SLOWED DOWN, BUT DID NOT COME TO A COMPLETE STOP. THE BRAKE PEDAL EXTENDED TO THE FLOOR, BUT THE VEHICLE DID NOT STOP PROPERLY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK); HOWEVER, HER VIN WAS EXCLUDED BECAUSE SHE DOES NOT LIVE IN ONE OF THE AFFECTED STATES. THE CONTACT BELIEVES THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES ARE IDENTICAL. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 119,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 CHEVROLET SILVERADO 2500- MARLIN, TX
WHILE DRIVING FRONT LEFT WHEEL ASSY. SEPARATED FROM TRUCK CAUSING ME TO CRASH. TRUCK WAS A TOTAL LOSS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- WILMINGTON , NC
I HAVE THE 2002 SILVERADO 2500HD WITH THE 8.1L ENGINE AND I HAVE RANDOM STALLING WHILE DRIVING AT ANY SPEED OR EVEN STANDING AT A STOP LIGHT. IT HAS JUST STARTED TO NOT START FROM A COLD START TOO. I BROUGHT IT TO THE DEALERSHIP AND WAS TOLD IT WAS GIVING THE CRANKSHAFT POSITION SENSOR CODE AS DEFECTIVE. THERE IS ALREADY A RECALL ON SPECIFIC 8.1L FOR THE 2001 SILVERADO WITH THE EXACT SAME SYMPTOMS. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- SILVER SPRING, MD
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE VEHICLE HAS FIRESTONE STEEL TEX A/T RADIAL TIRES, SIZE L245/75/R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED. THE DRIVER NOTICED THAT THE REAR PASSENGER SIDE TIRE EXHIBITED COMPLETE TREAD SEPARATION. THE TIRE WAS CHANGED AND REPLACED WITH A SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE DOT NUMBER WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04T0003000. THE FAILURE AND CURRENT MILEAGES WERE 49,000. UPDATED 6/22/09 *CN UPDATED 06/25/09.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 CHEVROLET SILVERADO 2500- LAKE PLACID, FL
I OWN A 2002 CHEVROLET SILVERADO 2500 HD, 8.1 LITER, V8. IN THE PAST 4 MONTHS, THE VEHICLE COMPLETELY WOULD LOSE POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE WOULD RESTART. IT DID NOT MATTER THE SPEED OF THE VEHICLE, NOR DISTANCE DRIVEN. THERE WAS NO DASH BOARD LIGHTS ON INDICATING ANY PROBLEMS. I STALLED SEVERAL TIMES IN TRAFFIC, NEARLY MISSING/CAUSING ACCIDENTS. THE DEALER HAD VEHICLE FOR 3 DAYS AND SAID THERE WAS NOTHING ON DIAGNOSTIC SHOWING PROBLEMS. I REFUSED VEHICLE STATING I WAS NOT GOING TO ENDANGER MYSELF OR FAMILY TILL RESOLVED. IT WAS DETERMINED, AFTER THE GM BLOG AND PERSONAL INTERNET SEARCH OF THIS VEHICLE COMPLAINTS, THE CRANKSHAFT POSITION SENSOR WAS BAD. THE DEALER REPLACED FOR A CHARGE OF $288.38 PARTS/LABOR AT MY EXPENSE. THIS VEHICLE NEEDS A RECALL FOR THIS PART AND SOMEONE IS GOING TO BE SERIOUSLY HURT, ESPECIALLY WHEN THERE IS NO INDICATION OF A PROBLEM SHOWING. CASE #71-71437694 FILED WITH CHEVROLET AT 1-800-630-2438. *TR
Source: NHTSA WEB SITE -
2002 CHEVROLET SILVERADO 2500- MERRIMACK, NH
I OWN A 2002 CHEVY 2500 HD AND THE LAST COUPLE OF MONTHS I NOTICED THE ANTI-LOCK BRAKES ACTIVATE AT LOW SPEED. I THOUGHT THIS WAS RELATED TO WINTER SNOW/ICE BUT THIS CONTINUES ON DRY PAVEMENT. I CALLED CHEVY CUSTOMER SERVICE AND WAS ADVISED THERE WERE NO LISTED RECALLS FOR THIS VIN. FOUND NHTSA RECALL 05V379000 & ACTION # PE05020 LISTS EXACT SYMPTOMS OF VEHICLE EVERY TIME BREAKS ARE APPLIED AT LOW SPEED. ESTIMATED TIME AND COST TO REPAIR 2 HOURS AT APROX $180.00 A CHEVY DEALER WAS CALLED AND I WAS ADVISED THEY CANNOT REPAIR WITHOUT AUTHORIZED RECALL PER THE VIN. THIS SAFETY ISSUE SHOULD APPLY TO THE LISTED VIN. *TR
Source: NHTSA WEB SITE