2002 CHEVROLET SILVERADO 2500 Complaints

View complaints related to 2002 CHEVROLET SILVERADO 2500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 340 complaints submitted for the 2002 CHEVROLET SILVERADO 2500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 CHEVROLET SILVERADO 2500
    - AUBURN, AL

    I HAVE A 2002 CHEVY SILVERADO 2500 HD TRUCK WITH 80,000 MILES. THE STEERING WHEEL 'PLAY' HAS BECOME PROGRESSIVELY MORE SLOPPY SINCE I PURCHASED THE NEW TRUCK. IT IS DIFFICULT TO SAFELY REMAIN IN MY DESIGNATED LANE WHEN AT HIGHWAY SPEEDS. THERE IS ABOUT 6-8 DEGREES OF STEERING WHEEL TRAVEL FROM SIDE TO SIDE BEFORE THE FRONT WHEELS TURN IN EITHER DIRECTION. ADDITIONALLY, THE STEERING WHEEL COLUMN, STEERING SHAFT, AND INTERMEDIATE SHAFT MAKE CLUNKING NOISES WHILE GOING OVER THE SLIGHTEST BUMP IN THE ROAD, AND WHILE TURNING. THE VIBRATION IS FELT IN THE STEERING WHEEL. IT HAS DONE THIS SINCE THE DAY I PURCHASED IT, AND GROWN PROGRESSIVELY WORSE. MY LOCAL DEALER COULD NOT INITIALLY DIAGNOSE THE PROBLEM (WHILE UNDER WARRANTY). I'VE DISCOVERED A CHEVY SERVICE BULLETIN 02-02-35-006A, WHICH HAS HAD MIXED SUCCESS. ADDITIONALLY, MANY OTHER OWNERS I'VE SPOKEN WITH HAVE HAD IDENTICAL PROBLEMS. (CHEVY SERVICE BULLETIN NO. 00-02-35-003K *JB IDENTIFIES SEVEN DIFFERENT MODELS THAT HAVE THE SAME MECHANICAL PROBLEM.). I AM MOST CONCERNED ABOUT THE POSSIBILITY OF STEERING FAILURE WHILE DRIVING. A RECALL SHOULD BE INITIATED TO REMEDY THIS SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - MILFORD, OH

    TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500. THE CONTACT STATED THAT THE FRONT ROTORS ARE RUSTING. THE REAR ROTORS ALSO RUSTED, BUT THEY WERE REPLACED UNDER WARRANTY. THE CURRENT MILEAGE WAS 27,129 AND FAILURE MILEAGE WAS 14,000. UPDATED 09/29/08. *LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 2500
    - OSWEGO, NY

    TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO 2500 HD. THE CONTACT STATED THAT THE CRANK POSITION SENSOR FAILED WHILE DRIVING LESS THAN 55 MPH. THE VEHICLE COMPLETELY LOST POWER AND SHUT OFF. AFTER A FEW MINUTES, THE VEHICLE RESTARTED. THE DEALER REPLACED THE BATTERY CABLE AND STATED THAT THE FAILURE WAS REMEDIED. THE FOLLOWING DAY, WHILE DRIVING 10 MPH, THE FAILURE RECURRED. THE DEALER PERFORMED A DIAGNOSTIC AND TOOK THE VEHICLE FOR A TEST DRIVE. THE VEHICLE FAILED AGAIN AND THE DEALER STATED THAT THE CRANKSHAFT SENSOR WAS DEFECTIVE. THEY REPLACED THE CRANKSHAFT POSITION SENSOR. THE FAILURE MILEAGE WAS 56,463 AND CURRENT MILEAGE WAS 64,000. UPDATED 10/16/08 *BF THE CONSUMER STATED THE 2002 MODELS WERE RECALLED FOR THIS PROBLEM. UPDATED 10/21/08. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 CHEVROLET SILVERADO 2500
    - FALLSTON, MD

    BRAKE LINE FAILURE ON MY 2002 CHEVROLET SILVERADO 2500HD. I WAS VERY FORTUNATE THAT THE LINE BROKE AT HOME WHILE I WAS PARKING MY TRAILER. APPARENTLY THERE IS A MAJOR PROBLEM WITH THE STEEL LINES RUSTING OUT PREMATURELY. IF YOU GO ON THE WEB AND LOOK UP BRAKE LINE FAILURE FOR THIS YEAR VEHICLE, YOU WILL FIND MANY. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - WEST HILLS, CA

    WE OWN A 2002 CHEVROLET SILVERADO LS 2500 HD WITH ALLISON TRANS. & VORTEC 8100 8.1 LITER V8 ENGINE. THE CHECK-ENGINE LIGHT WAS COMING ON, THE ENGINE RAN ROUGH, AND SOMETIMES STALLED COMPLETELY, USUALLY AFTER STARTING UP FROM A STOP. OUR DEALER REPLACED THE CRANK SENSOR AND WE HAVE HAD NO PROBLEMS SINCE. HOWEVER, WE RECENTLY HEARD (AND FOUND INFORMATION ON YOUR WEBSITE) THAT 29 OF 2001 CHEVY OR GMC MODELS HAD A RECALL FOR CRANK SENSORS (NHTSA #EA06016). IS AN INVESTIGATION UNDER WAY FOR THE 2002 MODELS? WHO DO WE NEED TO CONTACT? *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - ALLEGAN, MI

    BRAKE LINES FROM THE MASTER CYLINDER TO THE ABS CONTROL UNIT AND FROM THE ABS CONTROL UNIT TO THE FRONT WHEEL BRAKES ARE RUSTED THROUGH. THIS OCCURRED ON JUNE 9, 2008. THE VEHICLE IS ONLY SIX YEARS OLD AND THE BRAKE LINE SHOULD NOT RUST THROUGH THAT QUICKLY. THIS IS A DANGEROUS CONDITION AS ALL OF THE BRAKE FLUID IS PUMPED OUT OF THE MASTER CYLINDER AND YOU THEN LOSE ALL BRAKING ON THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - OMAHA, IL

    DASHBOARD STARTING TO PEEL, VEHICLE IS HAS ALWAYS BEEN GARAGE KEPT, NOT DRIVEN TO WORK AND LEFT OUT IN SUN ALL DAY ON REGULAR BASIS. PEELS LIKE IT HAS A THIN MEMBRANE ON THE OUTSIDE AND IT IS MOLTING. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - BEAVER FALLS, PA

    CRANKSHAFT POSITION SENSOR IS OPERATING INTERMITTENTLY CAUSING VEHICLE STALLING DURING NORMAL DRIVING. THIS FAILURE IS SO FAR RANDOM AND MAY OR MAY NOT OCCUR EACH TIME THE VEHICLE IS DRIVEN. NO SES LIGHT ACCOMPANIES THIS FAILURE. SO FAR ENGINE WILL RESTART AFTER 10-15 SECONDS WITH KEY OFF. THIS FAILURE SEEMS SIMILAR TO NHTSA CAMPAIGN # 07V521000 ADDRESSING THE SAME ISSUE ON THE PREVIOUS MODEL YEAR OF THIS VEHICLE. THIS FAILURE HAS BEEN ONGOING FOR THE PAST SEVERAL MONTHS AND SEEMS TO BE OCCURRING MORE FREQUENTLY LATELY. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - WORLAND, WY

    2002 CHEVROLET SILVERADO EQUIPPED WITH DURAMAX DIESEL ENGINE, FUEL INJECTOR BODIES CRACKED FILLING ENGINE CRANK CASE WITH DIESEL FUEL. I FOUND THE CONDITION BEFORE ANY DAMAGE COULD OCCUR. IF THIS CONDITION WAS NOT CAUGHT LIKE I DID, THE FUEL IN THE OIL WOULD OVER FLOW FROM THE ENGINE CRANK CASE AND SPRAY UNDER THE VEHICLE POTENTIALLY CAUSING A FIRE. VEHICLE WAS TAKEN TO CHEVROLET DEALERSHIP WHERE THE FUEL INJECTORS ARE BEING REPLACED BY A SPECIAL CAMPAIGN. DEALER WAS RELUCTANT TO REPLACE FUEL INJECTORS DUE TO NOT MEETING ALL CONDITIONS MANDATED BY GM. GM HAS EXTENDED WARRANTY FOR THIS PROBLEM TO 7 YEARS OR 200K MILES, BUT HAS NOT DONE A RECALL. THESE FUEL INJECTORS HAVE AN EXTREMELY HIGH FAILURE RATE AND MANY LEAK FUEL INTO THE CRANK CASE WHICH COULD BE A POTENTIAL FIRE HAZARD. *TR

    Source: NHTSA WEB SITE
  • 2002 CHEVROLET SILVERADO 2500
    - CAMBRIDGE, WI

    WHILE DRIVING UNDER NORMAL HIGHWAY CONDITIONS, THE ENGINE HAS STALLED THREE TIMES IN TWO WEEKS. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES. AT THIS POINT I HAVE BEEN ABLE TO SAFELY PULL OFF OF THE ROAD, AS IT HAS NOT OCCURRED DURING CONGESTED TRAFFIC. WHILE SEARCHING THE DATABASE I FOUND SIMILAR FAILURES OF 2001 8.1L ENGINES THAT WERE RECALLED TO REPLACE THE CRANKSHAFT POSITION SENSOR. *TR

    Source: NHTSA WEB SITE